While driving on the 10 freeway we pulled over to get our afternoon caffeine buzz at this location. We entered the building to see what Refreshers they had available. The cashier/barista was very nice and talkative. I ordered my usual venti iced coffee with a splash of half / half and three pumps of the liquid sugar. Some customers were hanging out inside but it was chilly with the A/C a bit too high. read more

Starbucks - Spring forward caffeine MAR2026 - Coffee & Tea Near Me - Calimesa, California

First of all rushing me to place my order like they cant wait 5 seconds for me to think, second asking for a sleeve for my scorching hot coffees i asked for three they only gave two , i asked for one more even to pay for it she said "it is not mandatory for us to give it to you so i cant give it." I burned my hand trying to hold my coffee... read more

Starbucks - no sleeve - Coffee & Tea Near Me - Calimesa, California

Worst service the asian girl employee with an unreadable nametag had so much attitude after they messed up my order twice. When i asked for it corrected she starts laughing saying things in whisper to the other baristas over their headsets. I will never be coming back to this location. Not only was my order given to me way past the order ahead time but they messed up my order and gave me attitude for wanting it corrected ? How does that even make sense. read more

This location has been very inconsistent, both in drink quality and customer service. I've had to throw away a couple of drinks in the past because they are not made the way it's requested. Some baristas are warm and welcoming, but others not so much. For example, last week in the drive-thru, I overheard two young ladies talking poorly about a coworker while he was making drinks. It was uncomfortable and unprofessional. It's a big team and drama is normal however I have seen it too many times now. I've since started going to other locations. read more

Food is good. People are nice. Service is good but the place is dirty! Just coffee spills everywhere and tables are dirty They really should have someone come out here and clean up the counter where they serve the coffee also. read more

Ordered a Iced Pecan crunch oatmilk Latte which comes with cold foam but it comes with dairy cold foam which defeats the purpose of a dairy free drink so i subbed it for the non dairy version. I had someone i know pick the drink up for me and not only did they not put my cold foam but they didnt put my toppings bc how would they with no cold foam . Receipt #71122496 read more

Starbucks - No cold foam - Coffee & Tea Near Me - Calimesa, California

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Spacious and lots of empty tables. Two lavatories available. 4 people working. Drive thru have two orders as shown in the screen. I ordered two chocolate brownies and took more than 10 min. Our bags were just placed behind the counter as they prioritized all the mobile orders first. read more

Starbucks - What a cutie - Coffee & Tea Near Me - Calimesa, California

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Every one is super nice sweet courteous and quick drive thru They work very efficiently and Fast paced read more

this is just the slowest location I have ever been to and will ever be to. if it wasn't directly in line with my commute every day I would never come back. It doesn't matter if you Mobile order 20 minutes ahead of time they still won't have it ready in the drive-through is always around the building and takes longer than 10 minutes to get one drink. insane read more

Always greeted by a smile and friendly conversations with our favorite worker, Hailey at our local Starbucks! She's the best!!

Dirtiest Starbucks I've been in Pee all over the bathroom floors! Dirty counters at delivery of food and drinks Something need to be done No one is trained!! Manager not on duty now ?! read more

Been here a bunch of times before work. Coffee is always good and food is standard. 9 times out of 10 the wait is short. I live close by so it's my go to Starbucks! On the rare occasion I go inside it's a little slower but thats pretty standard for any drive thru Starbucks, especially considering the high volume of app order they get. Everyone is always super nice. read more

Peyton was so nice and super quick with my order! Such a kind soul she was! I'll definitely be sticking to this location. Thanks again, Payten! :) read more

Great service and love their enthusiasm and energy. The gal with the long brown hair suggested matcha drink the way she likes it. I've never tried it before and it is absolutely delicious and also five star to the person working the drive-thru window. Keep up the excellent work. read more

Starbucks - Matcha latte is so good I almost forgot to take a photo - Coffee & Tea Near Me - Calimesa, California

Just picked up my order and I asked the barista Carmen for a drink carrier and she pointed and replied "you can grab it"! Very rude and poor customer service!!! My drinks aren't warm and my venti drink is more like a tall. I own a restaurant and would never hire Carmen. I gave 1 star since I had too. read more

Service at the drive through is terribly slow all the time. Food and drinks are good. But service is really really really slow.

This Starbucks like many others around has forgotten what it means to take care of its customers. So far this year (2025) what we've noticed is that the employees do not care if walk-ins have to wait. And I'm not specifically taking about how long it takes to make your drink. I'm talking about taking the time to take your order. We are now simply placing the order via the app. I've recently read of how the new head of Starbucks (Formerly w/Chipotle) has slimmed down the menu and made restrooms for paying customers only. But something it wrong. Starbucks is no longer "the 3rd" place for people to come to. That attitude came with a smile and a "what can I get started for you". The concept of serving customers has died. In all fairness I don't think Starbucks is the only one at fault here. There are other things as well, but if they worked on this the others would be small or taken care of. Not all improvements are good. And those aimed at cutting costs will ultimately fail. Get back to where you once belonged. Leon read more

This location is horrible. Went from great customer service to garbage drinks and unprofessional behaviors from the staff Including the manager. This store is dead to me! read more

Ordered here twice this week and they messed up my very simple drink order twice. I ordered a nitro cold brew they gave me a regular one and then today I ordered four shots of espresso and they gave me two.. read more

Starbucks - Coffee & Tea Near Me - Calimesa, California

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Rude and the drinks SUCK every time!!! NEVER AGAIN!!! I went to this one knowing they suck but they are down the street and I was pressed for time. Learn the hard way never take shortcuts read more

Have loved my experiences at this location! They were so excited to tell my sister happy birthday, give her her birthday drink, and made her feel so special! So clean on the inside too. read more

Cleanliness 5 Costs 5 Cuisine 5 Customer service 5 Came here opening morning and it is drive thru only right now. My Caramel Frapp actually tasted how it should...Quite a few Starbucks in the area don't know how to make one...they end up tasting like water downed coffee with a hint of caramel. This place got it right and hopefully they continue to do so. The Cashier at the window was so nice. read more

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I come to this Starbucks about three times a week, and I have never been at a Starbucks that serves you so fast. I was in and out of that drive-through within three minutes. My order is always right. And it's always ready right when I pull up to the window I know exactly which Starbucks to go to when I am in a rush because the one closest to my house doesn't have a drive-through even with the added couple miles It is still faster than my local store. read more

Starbucks - Coffee & Tea Near Me - Calimesa, California

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I go to this location 5 days a week 2-3 times a day my order is very simple, venti vanilla latte. At least 3 days out of 5 the order is wrong. When I called the store to complain the manager didn't like the way I was talking to her.....and hung up. Yes I was rude tired of your store not getting a basic simple order correct over and over and over again and me paying 7.00 for your consistent mistakes. I went in and got my money back. I spend 100.00 a week. You're just too ignorant to go back for single drop. If there was a zero Star option that's my experience... read more

Using the drive through 12/24/24 just before closing and my passenger had to use the restroom. The doors were not locked so she walked in. Ethan yelled at her 'we're CLOSED!'. She mentioned I was in the drive through ordering and Ethan yelled at her again, 'doesn't matter we're CLOSED!' We didn't get a cake pop ordered as well and when I called them out on it, the lady at the window said well it wasn't on there. I said well I'm here now can I get it and she said 'No, we're closed' I understand it's Christmas Eve and the store is closed but no matter what, if a customer is in front of you, you spend the time with them until they are taken care of..AND if being closed is important enough to yell at a potential customer, lock the doors. read more

The Staff is so friendly, they are thoughtful and caring! My drinks always taste so great! They work hard and smoothly, the environment is relaxing and peaceful, I will continue coming back! read more

Starbucks - Mango Dragonfruit - Coffee & Tea Near Me - Calimesa, California

amazing service I ordered 3 waters and was waiting less then thirty seconds before I got them. Also very nice and kind staff. And also may I add everything was clean and chairs were very comfy, music wasnt to loud and very vibey. read more

No toilet paper in bathroom, floors need to be swept and mopped, very sticky. Barista was very friendly and helpful with my app. Overall nice Starbucks, larger than most, lots of options. Outdoor seating. read more

Used to be a regular at this Starbucks location since they were pretty spot on making my drinks. I would order from this establishment usually 3-4 times a week however, today was extremely disappointing and won't probably order from Starbucks ever again. I ordered a Venti Iced matcha latte and little did I know that there was an insect in the drink. I didn't notice that it was there until I took off the lid to finish the rest of my drink however in the very end when I finished the drink. There was a cock roach that ended up in my mouth. I immediately spat out the rest off my drink that I had. I then contacted the store in regards towards this issue however it was later downplayed by an employee named, "Samantha." When I was on the phone with her she was confused as to what they should do about it and I suggested if I could get a refund and raise awareness whether their brown sugar syrup, oat milk or ice they had during the time must've been contaminated so that someone else wouldn't have to experience what I had to go through today. She then told me to personally come down to the store to get my refund and after writing my name down. I then went to the store to speak with a supervisor. (Can't remember her name but she has a tattoo on her right forearm.) When I told her about the incident and everything that Samantha told me previously, she immediately downplayed everything I said, felt like I was bothering her by walking up to her at first. She rudely said can I get a name while she was making a drink. I told her everything that I was previously told by Samantha. I tried showing her the photo but she completely ignored the photo and what I was saying about whether the products they're using is contaminated. Neither employees genuinely apologized for what I had to go through. The supervisor then offered if I wanted a remake of the drink. I declined immediately because who would want to drink another remake of the drink that genuinely traumatized you. For all I know it might happen again. read more

Starbucks - Zoomed in picture of insect - Coffee & Tea Near Me - Calimesa, California

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When I head from Palm Springs to LA. I sometimes stop in here to get my coffee to keep me awake and alert on my drive. That Pikes Pkace coffee really does the job. At times I get it hot , n and other times as ice coffee. Either way it really wakes me up for the drive. Occasionally I will try the coffee cake. The lemon cake is really good. But for a short time they are offering a pistachio sweet roll. I tried it and found it addicting. So good. read more

starbucks is the best thing living. it is soo good and they are so awesome and fun and shoutout to Mason my fav barista, and all the other funny barista's read more

Waiting in line for the longest time just because the employee was taking her sweet time talking with a friend. Literally handed them the drink and sat there talking for over 5 minutes. Thanks for wasting our time, we were in line for almost 20 minutes. We just left. Now I see why this Starbucks is always slow. read more

Starbucks - Wasting Time - Coffee & Tea Near Me - Calimesa, California

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Updated from previously good experiences. Last time I went to this Starbucks I got an impossible breakfast sandwich and it didn't have any of the impossible meat. They literally charged me around $6 for a breakfast sandwich with cheese and egg. Starbucks refunded me. But still wasn't a good start to my day. Gave it another shot today... bad idea. We took all the ice out of our grande iced espresso and it left us with 1/3 of the cup with actual coffee. Did the same for my venti iced espresso and left me with 1/2 of the cup with actual coffee. They couldn't even get enough ice into the cup to make it look full and was about an inch below the brim of the cup when handed to me. Maybe they decided to make a venti and split it between the two drinks since they are the same? Not sure. But a waste of money. I really enjoy Starbucks. But if I want a $6 coffee I actually would like the true amount. read more

Clean and good service. This shop always has what I order in stock and is fresh daily. No long lines or hassles. I even get a "Have a nice day" friendly sticker attached to my coffee just because they want to give you a little pick me up with your purchase. Felt great. Thanks Starbucks keep up the friendly customer service! read more

I have grown less and less fond of Starbucks in the past few years because of the rudeness of the employees, at least in my city of Palm Springs. Today an employee by the name of Janet at this location turned me around! Talk about exceptional customer service when I wanted to add a pound of while been coffee to my drive thru window at the last minute. I didn't get the rolling eyes or the lecture I've experienced in Palm Springs but rather a 'sure' and 'great' with a smile! I don't know if she restored my faith in the brand but what she did is make me realize not every Starbucks is the same. It's the people that make a brand what it is. Huge thanks to Janet and Starbucks is fortunate to have such an employee who delivers outstanding customer service! read more

I have had many problems since this starbucks has opened. They changed general managers and it seem to be better for the year for about a year. On April 9 2024 I was told the new light blue starbucks Stanley would be there in the morning. I got there at 3:30 am sat outside tell it opened. Which I go to this statbucks everyday they all know me there I waited a hour to get the cup. Before the store was open I saw the employee move the cup behind the counter. They opened I walked in there were only two cups available to buy. they are employees there in front of me in the morning when I got there so they got the 2 cups . So when I walked in, I said you have no more cups available they said no we only had two came to the store I said I was sitting outside and saw you move two cups behind the counter. They said we didn't do that. I said you don't have to lie to me about it and you could've let me know so I could've gone to a different store instead of sitting out here for an hour . The one employee got really rude with me and said Natalie you're gonna have a fit over a cup I took it now what!!! I said you could've let me know if it sitting out there and lying to me that OK I come here every day Furthermore, I bought Christmas present there this year . I said OK I'll be calling the manager. She said go ahead. We don't care so I called the manager told her what happened yesterday I went to get my coffee as I normally do and the general manager said I was kicked out of the store. So I get treated unfairly by an employee yelled at and get kicked out of the store. That's unbelievable. I've spent thousand dollars at Starbucks every day sence it opened. The general manager told me corporate kicked me out, but I called corporate yesterday and they said they have nothing showing me kicked out of the store. they also said there was a person in the drive-through that made a complaint that heard me swearing number one I've had laryngitis for three months and I was by the cooler and they were at the drive-through they could've never heard me and I never swore so I've had a lot of problems this is not fair at all. read more

Love the staff but please fix your ice machine!!! Stater brothers ice is not as good as yours! A week is too long to be waiting for a repair. read more

This Starbucks is the best!! My order is always ready when I come in and the baristas are BIG nice. Good energy!!! read more

Starbucks - Coffee & Tea Near Me - Calimesa, California

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Ordered the caramel ribbon crunch and I basically got milk with a hint of caramel. I paid for extra caramel drizzle and did not receive that. The girl also filled the bottom of my drink with whipped cream, assuming because she didn't make enough and didn't feel like doing her job correctly. So if your barista is a young looking girl with brown hair and braces don't waste your money. Starbucks is expensive as it is.. wish I had seen her name tag. read more

Service is terrible. Line wrapped around the building and every time I come they have to check if they have what I want... including drinks. They do this to every person who orders in the drive thru no matter what day it is. I ordered a pumpkin muffin before and then changed my mind and wanted a brownie and they lady said we already made the muffin and I asked if it was possible to get the brownie instead and then they lied to me and said they didn't have brownies then I called manager a couple hours later to see if they any brownies and she said they had quite a bit. read more