I have tried this place twice and both of my experience has been a disappointment. I went when they soft-opened and then closed for a few months and went back when they reopened this week. First time I order a slush which tasted so sweet and not icy as I expected it to be. There were about five people in front of me and there were same about of people behind the counter making drinks but it was extremely slow to get one drink. Made a mistake of going back to and order a fruit tea this week, there was one group of three person waiting for their order in front of me and they've been waiting since I've walked through the door. Even ordering a drink took a while, and after ordering another ten minutes to receive it. Another group came in, same issue, no one took their order or they had to wait awkwardly. Fruit tea had no green tea or black tea taste at all. I don't know what type of teas they are using because the menu is not so customer friendly. They have no ingredient or flavor profile written next to drink names which is non sense, you have to ask what every single drink is made of. For example like drink name Coco Blue or Sunset, how do you expect customers know what that is? I have been to many many tea places even with extremely long lines and they all have descriptions of their drinks and have never waited this long for a one drink and this place is empty. And I also saw sanitizer baskets on customers' table left and no employee mind to take it away. I don't want to see dirty cleaning chemical and rags when I am here to enjoy my tea. No one even gets a friendly greeting when they enter the store. Poor customer service, mediocre taste drinks, sanitary issues, long wait.. There is no reason to go back anymore. read more