It is my birthday today and this worker, named Xaiver was very kind to me & made the experience here enjoyable! my drink was made well! the place was well organized and cleaned up too!! read more

Worst coffee ever. Ordered 2 iced grande Americanos, that came looking like tea. No way either had 3 shots, as they should have. Also asked for extra ice, but had way too much water, not extra ice. Likely each had only one shot. Will never go back. read more

This is a super busy location. Good service, but expecting a long wait. Order ahead if you don't want to wait. They have all the standard drinks , food and merch that Starbucks offers. Inside: Open space with adequate seatings. I cannot comment on the cleanliness of this location given the crowd I ran into and did not get a good chance to take a look at the cleanliness of this place. But I did observe two spillage while I was waiting for my drinks . One was a spill of a milky drink all over the pick up counter, shortly after someone spilled entire container of Matcha powder on the floor. 2 restroom stalls on site, which is convenient. read more

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made our drinks wrong and asked to remake them but took 5 minutes because no one ack us at the register and everyone seemed like they hated working there and had no customer service skills oh and our drinks still tasted bad after they were remade read more

I stopped coming to this location all together bc their mistakes kept making me late for work(literally every day) . I had no choice but to come here today and well yet again the drink I ordered and even asked for an extra Expresso shot in is literally half a cup of coffee the rest cold foam. I never have this issue at any other location? it tastes like yesterdays coffee water and the woman at the window was extremely rude (I guess bc I don't let them give me half as* drinks and actually ask them to do it right ? not sure but super annoyed . if they can't make drinks by now maybe they should look into another profession bc this is ridiculous with the amount of money you spend on the drinks to begin with??? read more

Starbucks - What I spent almost $9 on? - Coffee & Tea Near Me - Brookhaven, Pennsylvania

Drinks often come out wrong, asked for iced comes out hot, asked for small comes out medium... Got a caramel macchiato, didn't have any caramel drizzle in it at all.... Compared to other locations I've been to the drinks from here taste bad. Would strongly suggest going to other location if you're looking to get Starbucks. Service is fine, most employees are nice but a few have been rude. read more

I don't frequent Starbucks and this is why...what is the reason to have a drive thru if you are going to hold up the entire line of cars because some jerk ordered a grilled cheese and other things and it took your store forever to make it. I get my turn and ask the girl why didn't you have them pull around. She didn't have an answer. I pull out the jerks are parked in a spot eating. I won't be going back. Someone needs training! read more

I ordered drinks via the mobile app on my way to an event. I made sure to order with plenty of time before the "estimated pick-up time." However, when I arrived to the store I ended up waiting over 15 minutes in the cafe for a damn iced coffee. I watched the drive-through line cycle through at least 3-4 times while I was waiting, which is saying a LOT because those lines were *huge.* What is the point of ordering ahead if you're not going to have drinks ready on-time? It was a frustrating experience. read more

Starbucks - Inside - Coffee & Tea Near Me - Brookhaven, Pennsylvania

Third time out of three times that I waited in the drive-through for 20 minutes only to find out wanted Is sold out. How hard would it be to hang a sign stating what they were out of ??? They need to keep the drive-through line moving a little faster before I come back. read more

Starbucks - MangoDragonfruit y'all! - Coffee & Tea Near Me - Brookhaven, Pennsylvania

Live right here so I'm eager to like this place but today was just the last straw. Rude workers and my drink was missing key ingredients. This happens Everytime here. At Starbucks you pay extra and you expect good service and the bougie little toppings. Without, Might as well go to McDonald's for a frappe. Doubt I'll return. read more

Very nice Starbucks! I come here about once a week after the gym. Usually it's busy on Sundays and a lot of people go through the drive through so in store it can depend. But the shop is always staffed with a lot of people, they take the time to make the food/drinks right and fast. I appreciate that the employees care. Today I noticed this box of kindness they have set up and I think it's such a great idea! I've never seen anything like it at any other shop before. Happy to support this initiative. read more

Starbucks - Love this kindness box!! - Coffee & Tea Near Me - Brookhaven, Pennsylvania

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Thanks for being the sweetest and giving my 2 dachshunds pup cups ! They were nose deep and delicious whipped cream .

Extremely convenient drive thru is always a plus but while the quality of product lacks id rather walk into another starbucks to get my drinks made right. The very berry hibiscus lacks its color integrity flavor and if your lucky they might drop 3 dry bereys in your drink. read more

Starbucks - Coffee & Tea Near Me - Brookhaven, Pennsylvania

My girlfriend and her friend come home after going to get frappaccinos only to tell me how the girl at the counter made them wait a few minutes to gossip with her coworker. Not only that but when my girlfriend was trying to figure out her drink size (since starbucks uses the odd names e.g. tall, grande, venti) the same counter girl goes "I was gonna, can you speak english?" Absolutely ridiculous. When her friend went to order after her the counter girl then says "oh... you're ordering too?" super condescendingly. Horrible, horrible customer service. Whoever was working should have been fired; genuinely don't know any other business that would ever accept a cashier behaving this way. To top it all off, the drinks weren't even made right. read more

So I come to this Starbucks often because I often drive by here going to points southwest. I generally get a four star experience so I have left my original (and first) review of this location stand--until today. Service was exceptionally slow. I ordered two drinks via the drive through. Besides the five minute wait in line for two grande cappuccinos (no add ins, or special order) I got one and then got another two minutes later. I had to ask for a receipt, and since my significant other was with me, we each tried the others when I tasted soy milk. Sure enough, one was regular 2% milk and the other soy. Because we were in a rush to get to our next location, we did not go back for a correction. However this is a pretty egregious error that could have serious consequences for someone. read more

It's been hot and miss with the Brookhaven Starbucks with their cold brew. But lately their cold brew have been made horrible. Today I picked up two cold brews and they were very dark and I ask for more sweet cream to see if that would help and it did not do any good. The coffee taste watery and just not good at all. I didn't go back cause when I do I get an attitude and have to wait until someone can make me new cold brews. I been throwing away a lot of coffees and it is becoming very costly since I am unable to get replacements and drive to a different Starbucks to see if their coffee is any better. read more

Ok so. I asked for a drink with Carmel drizzle had a drop with a tiny line of Carmel.. ALSO SAT IN LINE FOR A CENTURY

In the past two-plus weeks: Order on mobile, get to the store, the cafe is closed. I didn't have time to wait in the LONG drivethrough line, so I abandoned the order. (Went online; Starbucks refunded me, thank you.) Stopped by the next day, cafe closed again. Another day, cafe open, went to the counter, waited over a minute while being completely ignored by the staff, so I left. Today I went back, mobile order for a Nitro Cold Brew. 7+ minutes after the "drink will be ready time" I asked. The order had been placed to a side because they didn't have any cold brew. And I'd have to wait at the counter if I wanted a refund. (Went online to get the refund later.) A poorly managed store. I won't be going back. read more

This is by far the Best Starbucks in Delaware county. Maybe even Pennsylvania. All of the baristas are so nice. The store has such a positive atmosphere. All of the baristas deserve a raise. They work so hard and genuinely care about customers. I was helped today by Jonathan in the drive thru, and he provided me with the best customer service I've ever had at Starbucks in my life. Also my drinks looked so identical to the pictures. I was really impressed with that whoever was making the drinks is amazing! read more

I understand there is a shortage of workers currently in America, but do not take it out on your consumer. Love my coffee from here and I usually love this store but this morning, I just was not happy with the response I recieved from the store manager. So off to Dunkin I went and was served in a timely fashion with a more welcoming atmosphere. read more

This Starbucks always gets me out in a hurry. They are very efficient here both in store and thru the Drive- Thru. Love this place when I am in the area!! Amazing as almost all Starbucks in this region! read more

Love this closer location, drinks always made right. Only down fall is they say 6am open but the car line doesn't start til like 6:15/6:30 and a massive line is backed up forever was told no one has headsets when they are doing morning prep and forget to put it on in time to open drive thru read more

I asked for a Chai tea latte with almond milk, the girl didn't hear me so she asked I repeat the order which I did. After leaving and tasting the drink I realized it was made with milk. I have a milk allergy, although it's not an anaphylactic allergy I get extremely itchy and terrible stomach pains. I called the store to just say if she didn't hear me the second time I wish she would have asked me to repeat myself instead of guessing my order. The person who took the call must have thought themselves a comedian because after I explained what happened she was like oh I didn't get any of that can you repeat yourself. A simple I'm sorry that happened we can refund or made you another drink would have been fine, but nope making fun of someone who has an allergy because of a careless mistake on their part is how they choose to respond. read more

This is probably the WORST Starbucks in the area. I can in today for a mobile order and waited forever. There is a major fly problem (they were everywhere - on lights, counters, and espresso machines). The floors were so STICKY! It is just gross! Choose another location read more

Love this Starbucks! 8 times out of 10 the customer service is exceptional. I have experienced some less than friendly baristas. However, the majority of the time, they are fantastic! The drinks are also always made to perfection. I find myself coming here just about everyday lately because I can't get enough of the drinks! read more

A brand-new, super-clean, SORELY needed, Starbucks with a busy drive through in "Brookheaven". Brookhaven had nothing like this shopping center - until now. A new Giant, a wine/spirits (State) store, Smashburger, Hand & Stone - and finally - a real Starbucks. My advice? Skip the drive through - especially if there are more than 4-5 cars ahead of you and just go in and get your stuff. Hallelujah, read more

Waking my Yelp account up specifically for this review. Having spent perhaps too much time at too many starbucks, I can say that this Starbucks has the nicest staff and is the cleanest Starbucks in all of Delaware county, probably Philadelphia as well. I've never had an issue with my drink being wrong. Never hard to find parking, either in front, on the side. I've never had to park by smashburger but that would be another option. Gets pretty crowded closer to lunch. For anyone who has criticized this location, they can go to Glen Mills, Media, Springfield, Villanova, Bryn Mawr...Or really any other Starbucks with an angry disinterested staff that can't be bothered. The Brookhaven location feels like it's a totally different company. read more

Seems like the employees at the newest local Starbucks may be getting a bit jaded already. How about filling the drinks all the way to top guys? It isn't like they are inexpensive courtesy cups or something. read more

Starbucks - Coffee & Tea Near Me - Brookhaven, Pennsylvania

My 300th review and it's for a Starbucks? Are you kidding me? No up and coming restaurant? No killer new NY Style pizzeria? A Starbucks? Seriously? Yup. It's been that kinda month. My boss LOVES Starbucks so when we get together for early morning meetings, we have been getting together at this beautiful,brand new Starbucks in Brookhaven. The location is perfect - right there in the new Giant Supermarket plaza, next to the AT&T store and the Smashburger,closest to Middletown Road. This is one of the biggest Starbucks in the area. We love the large tables but there is plenty of seating all around the coffee shop. Wifi is free and it connects quickly to all my wifi eating devices: pad, phone,laptop. The coffee is typical Starbucks. I am more of a Dunkin Donut's coffee guy but here there are three choices of regular to blend into the largest cup they have - that one cup lasts for the whole meeting. There are many more coffee choices as well as some food choices as is typical of a Starbucks. read more

This is a great Starbucks! Kahlil is such a friendly barista, along with all the other employees. There are not many other coffee shops in this area, but I'm always happy to come here. read more

I'm really frustrated that they give you the option to order on the mobile app and pick up in store and then they post signs on the door saying you have to go through drive thru. This has happened multiple times. And anyone who goes here knows that the drive thru is crazy long. I always order 30 minutes ahead because I know it will take forever. And they ALWAYS charge me an extra two dollars for absolutely nothing when I ask for extra whipped cream or cold foam. They fill it so tiny. Ridiculous read more

I came to this Starbucks Sunday afternoon to get an iced coffee and i mobile ordered. I waited in line for about 15 minutes before I came to the window and my drink still wasn't ready. When I did receive my drink, it was done incredibly poorly. They didn't even bother filling it to the top. Definitely not worth the money. Just not worth it at all. read more

awful service. i tried using a visa gift card with more than enough money and the lady was short and said she needed a new form of payment right now. she was very short and mean, and our drinks weren't as good as other starbucks we go to. drive the extra few minutes for a different starbucks. read more

Never get my order right. Always takes at least 10 minutes for one drink regardless of the time of day. Asked them to save grinds for my garden (which they should do anyways) showed up later that day and had a bag of air waiting for me. Worst location I've ever experienced by far. read more

Convenient location. Drive thru a plus. Baristas are ok; not as friendly as the Glen Mills location...I miss those guys and gals!!!

The coffee was good but I was waiting for 15 minutes for food i ordered a half hour before I came

Although this is not the nicest Starbucks I've ever been to I am happy it is so close to my apartment. Sometimes the wait at the drive thru is really long but most of the time I'm in and out of there. Whenever it snows they sell every food item for $1. Love it!!!! Always ask for an extra shot because they are skimpy on the espresso at this particular store.. read more

The manager is amazing, and the staff. I didn't sip my coffee for an hour after I sat (got tied up with work). Asked if they could nuke it and he said NO, but I can give you a fresh coffee. Totally unnecessary but much appreciated. read more

The only reason I'm giving this 2 stars is because the service is EXTREMELY EXTREMELY SLOW! There were 3 cars in front of me and about a 30 minute wait. Then, when we finally got to the window, it was another 5 minute wait. Customer service needs to be worked on. read more

I usually never write bad reviews but today I had to. One employee was so rude. I was getting a coffee and an employee named Michelle was so mean to multiple customers and gave a nasty demeanor when calling names for drinks. Which is sad because multiple employees there are very nice. read more