This is the dirtiest Starbucks I've visited in a long time--but Bangor is after all a welfare project. There were more flies than customers and employees in the building which is inexcusable in an air conditioned building with closed doors. There was no rush these employees were recovering from, let me assure you. Service was pleasant, but at the end of the day, I don't care what your pronouns are, I care about the sanitation of the establishment I eat at; a brand I am loyal to that comes with Filthy read more

Have always had off putting service here and the worst offender was the person in charge. Waiting to order inside and the crew is cranking out drive thru orders while the two people working the dining and room are standing around talking about chocolate and how people say it with accents from other countries. After several minutes I ask the manager if anyone is working the front counter and she gives me a look and nods to the two chocolate fans, who then one of them acknowledges us in line and starts taking orders. Once order placed, it took forever. Friends who came in through (you can tell they know each other) were served immediately and walked out with drinks/food well before those of us who already ordered. The bathroom was a complete piss bowl too, urine everywhere. Nasty. read more

Terrible service, employees have bad attitude, dropped my money all over the ground and refused to just give me new money, then told me i dropped the money and slammed the window in my face they all have bad attitudes read more

Everyone working here is generally friendly even though they seem to be run ragged. Drinks seem to come out at a reasonable speed, but I have left without ordering when someone says they've been waiting 35 minutes for a beverage. I will never use the drive through here. Parking is always a nightmare. Maybe because they're the only Starbucks in town, they're always very crowded. I park at Bob's Discount Furniture and walk in to order. I would NEVER order food here and would never let anyone I know order food either. This place is in desperate need of foodservice fly traps. There are multiple flies in every seating area and swarming around the food racks and display case. These are not fruit flies which seem to be a common seasonal problem. These are regular, disease transporting house flies that certainly should be dealt with. Great service and people, terrible parking and drive-through, non-existent pest control. If you really want a coffee here, walk from Bob's, order hot to disinfect it, and take it for the road. Hard to get any work done with the flies. read more

No clue why this location doesn't have more stars. I stop in every time I'm in town. It's clean and the baristas are super nice. There's also a drive through if you don't even want to get out of your car! read more

Never have I ever been so frustrated with a Starbucks location, and I'm a former partner. This location is so busy you have to contemplate whether you really want their genocide funding coffee. You place a mobile order for drive thru, but you've been stuck in their lines before and they run upwards of 30 minutes. So you go inside today because that's gotta be faster right? Of course not!! This location insists on putting all your "drive thru" food items on the mobile order counter, but the drinks they put behind a whole other counter, so in case you want to try to help them out by avoiding the drive thru and come get it yourself, psych! Today you go inside because that drive thru line truly is an awful and is actually wrapped around the entire plaza, and they probably already have your drink made right? Today you go directly to the front counter and explain that you placed an order for drive thru, but you're here in store and wondering if it's hiding behind the "drive thru drink only" counter. You're trying to avoid what happened last time you dare pick up your order in store instead. They say "no they are still working on it." Then you wonder why you are standing in the lobby for 15 minutes for an order you placed 30 ago, and then they say, oh you placed it for drive thru so it was back here. Which is it? This is not my first Starbucks rodeo, partner or patron. I know how to pick up a mobile order, drive thru or not and whatever this location is doing, it's a complete disaster. No wonder the lines are the longest I've ever seen and the lobby is just as if not worse. Keep drinks and food items together in mobile orders. Between the lines and the feral lobby, no one has time to go hunting for items that workers decide to scatter, especially in the rushed coffee business. And did they even ask me what I ordered? Did they offer to remake it for me after I already received it insanely watered down after doing my due diligence? Of course not. As a cherry on top, the baristas here think it's funny to make fun of patrons and their orders. Multiple food items come out at once with multiple different names, and one of the baristas decides to yell in addition, "BUELLER?" As a former partner, I'm immensely disappointed. Invest in coffee at home, you can actually get your drink made without it being made wrong, taking forever, and it comes with 0% unnecessary attitude and degradation. Plus, it's genocide free. I never right reviews unless it truly awful, and this location has accomplished just that. read more

My Pumpkin spice latte tasted horrible! It tasted like someone just squatted down and took a dump in it! I don't really like Pumpkin things but this was worse! DO NOT GET IT read more

I have been going to this location for years, and I am usually met with very friendly batista. HOWEVER, today was disappointingly different. About 1:00 p.m., upn leaving the women's rest room, which was out of toilet paper, I approached a female barista (with a long brown pony tail and glasses). I said excuse me loudly. She never looked up and continued her task. I paused and then said again, excuse me, but your women's rest room is out of paper. She never looked up! read more

This is my 73th Starbucks I've tried. First time cappuccino tasted different in a negative way. I won't order cappuccino at this specific location. Latte was good. Inside is spacious and baristas are friendly. read more

One of the only Starbucks in the Bangor area, so the line is always very long, especially around noon time. It's a Starbucks, I can't complain! read more

Starbucks - Iced coffee - Coffee & Tea Near Me - Bangor, Maine

We just came in from out of town and wanting a nice cup of nitro. Unfortunately, they do NOT have nitro coffee here. Bummer. No biggie...we both ordered an ultra caramel frappaccino. Delicious! We ordered our little one a strawberry frappaccino. I tried to purchase a Maine collectors coffee cup but they did not have any of the collectors cups available. Double bummer. Nice people here but I found this particular Starbucks a ....bummer. read more

Starbucks - Coffee & Tea Near Me - Bangor, Maine

Ivy made my whole day. A friendly face and friendly conversation in the drive through. Seriously, thank you! Little ray of sunshine. read more

Starbucks - Ivy made my whole day. A friendly face and friendly conversation in the drive through. Seriously, thank you! Little ray of sunshine. - Coffee & Tea Near Me - Bangor, Maine

Absolute madhouse but staff are great. The whole mall area is rundown and only a few neighboring stores remain open.

Rude to customers and rude if no tip for filling a cup of coffee. Terrible coffee. Disappointed

DO NOT park in the lot. There is a major design flaw here. We parked and ran in for Starbucks to go and were then trapped in our spot by the drive through line for almost a half hour! read more

Store hours are 6am - 9pm. Arrived at 7pm to the baristas walking out and locking up.

Got terrible service here, very rude person at the register. There's another Starbucks nearby in the Target, just go to that one.

These guys get hard they are just not organized & when it gets busy they slow to a crawl.

Are you in the mood for coffee? Be sure to stop by the only Starbucks in Bangor, ME! On my way to see Stephen King's house, I ordered my drink and was completely satisfied when they perfectly made my personalized Americano. They also provide a drive thru for the people who are in a rush. The crew was friendly and competent. That's always a plus! read more

Love the new look and feel. The new chairs are comfy and big. The music is sweet and the coffee is awesome as usual. I be back all winter long. If you want nice nice place to have a good hot beverage and some excellent wifi come here. Just sit back and relax. This place has MattyJ's stamp of approval. read more

Starbucks - The beautiful fireplace for those snowy winter nights - Coffee & Tea Near Me - Bangor, Maine

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We went to the Bangor Mall store yesterday and sat in the line for over 1/2 hour. No need of it taking this long! The person ahead of us only had 1 drink! The guy working there was leaning out the window chit chatting with her for quite awhile! When we finally got to the window, I said pretty slow today huh? And no apology....just that they were swamped with on line orders! Maybe you should have more help? Someone to handle the on line orders, so you aren't holding everyone up?? Not going back. read more

Wow the quality and customer service at this location has seriously gone downhill in the last year. I am changing my five star rating to a one star after numerous poor service, terrible tasting products and rude customer service people. Are used to love going to this location mostly because the barista's were so great. The new staff that they have hired in the past year is awful. They are rude to their customers and do not care about quality customer service. I cannot believe I'm spending four dollars on a terrible Coffee being served to me by grumpy hostel workers. read more

Starbucks - Always a god damn wait. - Coffee & Tea Near Me - Bangor, Maine

Extremely unhelpful employees. Would avoid at all costs if you are delivering for DD or UE. As soon as they find out you are delivering you are the very last person they will help. I have stopped taking these deliveries. read more

we ordered our drinks through the mobile pick up on the phone. When we got to Starbucks they said they didn't have any of our drinks! They were out of mocha, and apple stuff and literally everything that made up our drinks. Then we had to pick different drinks even though we didn't really want different drinks. They didn't even offer to give us a larger size or a small refund. I am deeply offended. I might cry. Now I am having flashbacks to when I was happy with my mocha. Now I am sad with my lemonade. Please pray for me and my sadness. I may never get over this :( read more

Great location just off of the main drag located on a pad site independent of the mall.. My order was filled quickly and the drive through people were very pleasant. read more

Worst, slowest service ever. They threw our tags out and started filling drinks after us...the dude finally picked the tags up off the floor, after we asked about our coffees after 15 minutes .... no apology and coffee sucked read more

Worst experience ever. Dirty bathrooms, slow and terrible service, gross atmosphere. It was busy, but if you're in the service industry you need to know how to deal with that and not be rude to customers. The only one who was pleasant was the tall, thin guy working. You guys need to hire more people and get your things working! read more

Yummy.. Addicted to those lucious Latte's. The aroma from that place, just wish i could bottle out up.. Coffee is with out doubt the best around, yet the only downfall,. very, very pricy.. read more

All Starbucks are not created equal. This one is better. First the staff is amazing. They are super friendly and always have nice things to say or good things to chat about. I have been here a few times with some obscure drinks list. Initially, I would worry about them mixing up drinks, but they never let me down. This Starbucks is also on the cutting edge of pastries and merchandise. This might sound odd, but they always have the latest pastries and newest merchandise. I like to think the keystone of this Starbucks is the warm fire place. There is nothing better than resting your tired feet next to a warm fire during a harsh Maine winter. read more

This is one of the nicer Starbucks I've been to. A lot of comfortable chairs, plenty of outlets, and the big fireplace are nice draws. Plus, it's nearly always deserted. No one's there vulturing over your table. I used to sit there for 3-4 hours some afternoons, and I wouldn't see 20 people come in during the whole time. The only downside - the lack of people makes parents with small children think it's perfectly acceptable to let them run around the place while the parents sip their coffee and try to drift off into the fantasy world where they didn't have children (or their children were at least well behaved). A few dirty looks usually does the trick, though. read more

Wonderful job they are doing, although they take awhile for orders and are sometimes out of items, I completely understand due to COVID. Wonderful staff, a young man actually talks to you while you wait for your drink to be made and makes you feel welcomed. Great environment, delicious drinks! read more

Walked in at 6:15a person at register just finished taken an order and he walked away. There were 4 people working, one did said hi to me but I waited there at least another minute and still not served. I left and went else where. read more

Great place! Spend time with students and friends here at least twice a week and always have a great time! read more

Starbucks - Coffee & Tea Near Me - Bangor, Maine

I love this Starbucks! The atmosphere, the employees and of course the coffee! I do miss having a clover machine, please bring one to Maine! However, i refuse to go to just about anywhere else in the Bangor area to get my caffeine fix! I highly recommend this Starbucks for all of your coffee wants and needs. read more

First let me confess that I have previously worked in the coffee industry for nearly seven years. Secondly, allow me to confess that anyone that can stomach Starbucks coffee has the taste buds of a feces eating dog. I am not a coffee snob. I do know what amazing coffee tastes like and I can and do often brew the lesser blends such as Folgers. What I cannot tolerate is to drink a cup of Starbucks. I have participated in the SCAA Barista competition twice. Comparing Starbucks to a decent cup of coffee is equivalent to equating Burger King or McDonald's to a flame grilled Kobe burger in a high end restaurant. While they both may sate your hunger, one will never pretend to be the other. Starbucks utilizes lesser quality beans and attempts to overcompensate for this by over roasting them. Any coffee shop that is worth their salt will attempt a peak roast. Starbucks will over roast and sell it to you as a "City Roast." tl;dr Starbucks overcooks shit beans and sells them to you for more based on branding. You can do better. read more

I was amazed at how quick they made the drinks! Everyone was so friendly and accommodating.. it smelt great inside and was clean. Drinks tasted great too:) read more

Just your average Starbucks from the outside, maybe. Just your average Starbucks friendliness you think? I'd say above average. I know, for a fact, that Starbucks employees are practically forced to smile at all times. But they are genuinely nice and when I'm a giant pain in the @$$ about working for a non-profit and having to have the sales tax taken off my bill, they aren't mean about it. They just learn how to do it and are nice. Then they wanted to learn my name - which was also cool because I came in at least three days in a row and was no longer the "tax exempt piece of crap" but Eliza. Cool. read more

This is slowest drive thru ever. The line took about 25 or 30 minutes just to get one drink. I always tip them because the service is always nice but there was only 1-2 people working inside. It was okay but won't come back to this Starbucks. It sucks it's the only one in Bangor other then the target Starbucks. read more

Being the only Starbucks in Bangor now (besides the one in Target), this location is always busy. But the staff here is so wonderful! They are fast, and they all know what they are doing. I've never had any problems here, and the staff will chat with you while waiting for your drink! The best Starbucks in the area! read more

I know I was a little upset for a while, but they have had a huge staff change and everything has functioned much better for the past few months. read more