Drinks came out very fast, customer service here is always nice. Friendly staff, everyone was happy! Kids got the blended vanilla bean frapps and I got myself a hot white chocolate mocha. Close to where I live, come here all the time to start my day. read more

(1 out of 5 stars) I placed a mobile order at this Starbucks on October 16, 2025, while on my route. I arrived right on time, and although my drink was ready, it didn't look--or taste--anything like coffee. I ordered an Iced Americano with a shot of macchiato and 2% milk, but what I received was basically warm, murky water with no ice. It had a strange, unpleasant taste and looked like blurry fish tank water. I ended up throwing it away immediately after leaving. To make matters worse, the staff were spraying cleaning chemicals on the glass surfaces while customers were standing nearby, and some people even got splashed in the face. There was no greeting, no smile, and almost no customers inside. The whole atmosphere felt off, and honestly, I'm not surprised this location only has around three stars. Definitely one of the worst Starbucks experiences I've ever had. read more

Starbucks - The only reason I would give a star is the location. That's all. - Coffee & Tea Near Me - Bakersfield, California

Girls were super friendly and sweet.great service and they were short staffed.you couldn't even tell they were short staffed.

Walked in with a surgery boot on, Lulu crossover on, etc.... Asked for the restroom code and I was questioned if I was going to make a purchase. Really? Maybe our app should unlock the door! In the end, be humane to everyone! read more

Terrible! Told we could not use the bathroom because we did not purchase from that Starbucks!! Since when did this start? Corporate needs to check the practices of this store. read more

Starbucks - Here is my Starbucks from a different one on our trip. - Coffee & Tea Near Me - Bakersfield, California

Nice staff, friendly and clean Starbucks. Has a drive thru, off 99 . Very easy to get to. Go get a coffee?l! Delicious read more

Starbucks - Caff Latte - Coffee & Tea Near Me - Bakersfield, California

Just got off the phone with someone and overheard them and others how ridiculous I sounded for my question. Being called " this lady" while overhearing three ppl in the background where I could tell I've already annoyed them with my call and made me sound dumb really hurt. In the middle of me waiting I did realize how ridiculous my question was but overhearing it felt harsh. I now feel embarrassed even though I know they won't remember that call. Would probably appreciate it if they just left the phone down as they told me to wait so as to not hear anything like that read more

Just left Starbucks and was one of the slowest franchises we've ever been too! Ordered 1 ice tea to go and I think they forgot how to make it!!! Customer service was slow, unfriendly and definitely would not recommend this a great stop!!! A little cleanup of the store would be nice also!!! read more

The worst Starbucks ever! I ordered my usual chocolate cream cold brew venti, I'm a coffee snob I know my coffee. We were passing through on our way to LA. They mixed it into coffee with cream, when I asked to redo... they said we don't make that in venti. What the heck are you talking about it's on your menu and that's my fav. Look up your coffees bra! Venti Venti venti !!! read more

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This is for Kaley (or Haley...I didn't hear her name very well in the drive thru) because she noticed me looking at my iced green tea with suspicion so she asked me if it was okay. I asked for light ice as I always do for my iced teas, but the cup looked like it had the standard amount they would usually put in. She noticed it too so she went out of her way to make me a new one. Ugh, SO SWEET. As I was waiting for her, the other baristas looked annoyed. Like, I get it. A few more pieces of ice isn't going to kill me, but it's the fact that I requested light ice, and that tiny detail couldn't be achieved the first time around. Anyways, I just want this particular barista to be recognized for her outstanding customer service. read more

Starbucks - How "light ice" should look in a tall size! - Coffee & Tea Near Me - Bakersfield, California

Staff is super friendly and attentive. They recommended a drink to me bc I Has never tried the refresher - good drink! Clean bathrooms and cute store front. Sketchy people outside, but that's not the fault of the business. read more

ordered a caramel ribbon crunch with an insane amount of extra caramel, like enough to sedate me, and the worker did exactly that genuinely my favorite starbucks and even though it's nowhere near my side of town, i still go out of my way to go to this one. the employees are very friendly and always make perfect drinks read more

Starbucks - Caramel Ribbon Crunch Frappuccino Blended Coffee - Coffee & Tea Near Me - Bakersfield, California

Super convenient...Right by the on ramp to the 99 and close to Milt's. The drive thru is busy, even at 10:00 pm when you'd think that folks wouldn't be partaking in caffeinated beverages. I don't mind waiting. It's cold outside! And I can check my emails and see what my yelp friends are up to .... The people who work here are super helpful. I explained what I wanted (green tea) and in great and helpful detail the differences were presented. I LOVE their Taverna green mint hot tea! It smells lovely and now get that each time I go to Starbucks... I wish they had unsweetened almond milk in addition to soy milk like Whole Foods Or I might consider going back to cafe lattes. The dark chocolate almonds are expensive but heavenly. One of the smartest things I did last month was buy one of those tumblers for myself (and a friend at work who goes to star bucks everyday before work) that allows you to get a free beverage everyday in the month of January! With this Starbucks closer to my place, and another close to work I will easily be able to take advantage of this special wonderful deal that will allow me to try different drinks that I ordinarily would not.... The tumbler is awesome ... It keeps a hot drink very hot, but the outside remains cool and you don't need one of those cardboard sleeves ... read more

Starbucks - With this tumbler you can get one free hot drink for every day in January!!! - Coffee & Tea Near Me - Bakersfield, California

Today around 5:40 PM I went throught the drive-thru. Ordered a Pumpkin Spice (decaf / non-fat) and a Regular Coffee. At the window, I paid, I was almost immediately handed the Pumpkin Spice (decaf / non-fat), but then was told to park in the parking lot to wait for a Regular Coffee to brew. (Unfortunately this is not a safe area. I'm in a vehicle that attracts attention so parking in that area is the last thing I want to do without having extra time and personal protection). I patiently waited. Minutes. Nothing. 3 cars through the drive-thru later, I put in a movie in my vehicle still waiting. The DVD started up, I watched the FBI warning , intro credits, and by that time another car went through the drive-thru. I was done waiting. I left without receiving a coffee. I let them keep the money. If it's that hard, I would rather just donate to Starbucks to help them purchase better coffee making equipment. Maybe the employees do not like me. Maybe ordering coffee at Starbucks is something of the past and ordering it makes me a target for frustration. Maybe I'm a dinosaur still drinking regular coffee. It's all fine to want to hurry and give other patrons their drinks. But at some point, it's just straight offensive and discrimnative business practices to assist multiple customers ahead of the first customer. It made me so mad, I added this Starbucks to Yelp and left this review. I'm sure since this is a small town I will never be able to visit this location again, but please... never order coffee here or you're never going to get it. read more

I've been a gold care member since 2011 and I've never received this much amount of coffee for regular price! Are you guys seriously that stingy with you coffee dispute the fact that it isn't cheap! read more

Starbucks - Coffee & Tea Near Me - Bakersfield, California

I attend this Starbucks location regularly, and the employees there are so kind, and polite, and kind to their costumers. Unfortunately tonight I walked in at 8:10, and received a dirty look from the cashier, who rolled her eyes at me and a friend with me. I ordered, and then my friend ordered, as we waited for our coffees, another person comes in and is looking for coffee, she was rolling her eyes at this man as he walked up to her to order. Not only was she extremely rude to me, and my friend, but to this man too. After we got our coffee we said thank you, and I made eye contact with her and smiled, but she mocked us, making faces at us, and mouthing "thank you" while laughing with another employee. I have never experienced that from any employee from Starbucks, and I hope I never will again. I hope that Vanessa (the rude employee) has a great rest of her night, and that Vanessa will be kind and respectful to her customers in the future, if she still has a job. read more

Didn't make my drink right, did not taste any of the sauces i added had a bitter taste at the end. Pretty disappointed :(

Was told by an employee if I can use earphones while on Instagram i recommend dutch bros much better service

Took them 20 min to make a mobile order. They couldn't even find my order and to top that off, she showed attitude while making my drink. Horrible service. Definitely will not be returning. read more

I ordered banana but bread instead I got an iced Lemon Loaf. This was the very first time they did my order wrong.

Finally remodeled this location and I went inside and couldn't really see what the difference was?? Only that I drove out of my way to use this location and it was closed for remodeling..... Grrrr. Otherwise I can't say I've ever had a burnt shot here or had a rude Barrista. The line in the drive thru is never too bad but this parking lot can be tricky to get out of due to the busy intersection it sets on. BEWARE This particular visit I ordered a iced Carmel macchiato with whole milk and they made it just right. Very perfectly made and it hit the spot. Not a long wait I went inside, I try not to use drive thrus, helps with those calories. The store was clean and as I said I really didn't notice a difference inside for the remodeling job. read more

I was passing through and stopped by here at about 8 am on feb21, I don't know what it was but I ordered a peppermint white mocha with one less pump of mocha and one less pimp of peppermint, it was amaaaaazzinnng, the best coffee/starbucks I have ever tasted. my niece just had a hot cocoa and she said it was the best cocoa she had lol. drive-thru staff was very friendly! kudos to this location you guys are awesome! read more

Wow the customer service is beyond amazing! I ordered a venti ice Carmel Latte with vanilla sweet cream cold foam, and let me tell you it was amazing. Everyone is always smiling and working hard! I come here pretty often even though I have a other Starbucks closer to me. The vibe is just so cute! read more

Always Forgets the requeated topping, but a good drink still. Nothing to be upset about. Lol read more

Starbucks - Yes, I'm one of those ppl!!!! - Coffee & Tea Near Me - Bakersfield, California

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PROBABLY THE BEST STARBUCKS I'VE EVER BEEN TO!! All the baristas I talked to were super kind. They greeted every single person who walked in enthusiastically. Staff was constantly cleaning so everything was more or less clean. They were also very kind when I accidentally took someone else's drink. They made lighthearted jokes that really elevated my boyfriend and my moods (we had been driving for hours and decided to stop here). As for the drink, I got the passion tango tea with no sugar. I don't like overly sweet drinks so it was perfect! Citrusy but not overwhelmingly sweet. If you're looking for your usual Starbucks fix but with superb customer service, this is the spot! I can't help but to notice that a lot of the negative reviews reflect the way drinks are supposed to be prepared (ex: lots of ice) rather than the taste and customer service. I hope people realize you can always control the ice and sweetness level! read more

Drive is really slow I don't understand its coffee. Most Starbucks run very smooth . I just don't understand why... read more

Starbucks - Coffee & Tea Near Me - Bakersfield, California

Nice, friendly, helpful service, lots of great options. Pretty clean. And empty. Right off the freeway. Plenty of indoor seats. Good place to meet someone. Late night hours. read more

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New favorite ! Remodel looks a amazing ! Baristas are amazing ! And they do not charge water as a custom tea , it's charged as water with pump of peppermint for 50 cents ... read more

Starbucks - Thank you - Coffee & Tea Near Me - Bakersfield, California

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This starbucks has continually messed up drinks that me and my wife order. And not only just a little messed up, they completely make the wrong drink and add the completely wrong flavorings. I used to be a Starbucks barista and I can attest that it is very difficult to mess up a drink as bad as this starbucks does. My wife orders a sweetend guava black tea, and a pink drink with an extra splash of strawberry acai and on the guava black tea you can clearly taste that they added peach flavoring and on the pink drink they added pineapple. The order sticker on the guava black tea also says that she asked for no sweetener. I don't know what they are doing in that starbucks to mess up simple orders this bad but they need to have a talk with everyone in there and they need to get their act together especially when it come to making their iced teas. read more

Stopped here this afternoon on the way home from Sequoia back to Simi Valley. This seemed to be a good time on the trip home for the last coffee to last me for the last 90 minutes or so of the drive. My nonfat latte was just way too hot!! We had this filled in our travel cups, so maybe it would have cooled quicker in their paper cups. But still, I didn't take my first sip until 15 minutes after ordering and almost spilled the drink in my car as it burned my lip. I tried another sip another 15 minutes later, still really hot. Long story short on the coffee, by the time I arrived home, the cup is still nearly full as it retained the heat for so long. When I make cafe lattes at home on my espresso machine, I don't go past 140 degrees. This one was significantly hotter. Too hot! Also picked up a veggie bean wrap. A bit on the sticky side as for as the tortilla goes. A bit disappointed that I wasn't able to enjoy my coffee on the ride home. read more

Just wanted to update my review to rave about the service once more! I won't go to any other Starbucks. The employees here go above and beyond to make their customers happy! read more

Staff is always nice and friendly. The Starbucks here is much faster to the one compared downtown. One time I was late for a phone order, my drink melted and the lovely lady offered to remake my drink! Double points ! read more

They're always so sweet. I always stop by before I go to work and they're always on fleek. And my drink always tastes delicious. Thank you all! read more

Molly is the sweetest most enthusiastic barista You need to promote her!!!! 5 am and she is happy and has a huge smile on her face read more

I stopped by this Starbucks to get work done for a few hours and was amazed by the level of service! I sat there and watched the girls who were working at the time greet every person as they walked through the door. They were all extremely happy and seemed to love what they do! Awesome experience! read more

I've only been inside this Starbucks 2 or 3 times, so I am rating them mostly on their drive-through service. I love Starbucks. I love Starbucks coffee. I love Starbucks pastries. I love Starbucks sandwiches. I love Starbucks (Teavana) teas. This location is one of my favorites because of its location right next to the freeway (easy off/easy on) and the efficiency of their drive though. It seems like even when the drive through line goes out of the parking lot and onto the street they still manage to get us through at a much faster pace than some of the other locations in the Northwest. And I have never once received a drink that was made incorrectly or had burnt shots. The food is always hot when you want it to be and room temperature when you want it to be. Honestly, I can't think of a single thing wrong with this location. Let's hear it for truly legendary service in the Starbucks tradition! read more

Well, after 3 hours at the mall looking for a perfect birthday present for my 17 yr old, we decided to stop and get double chocolate chip fraps - 4 of them. We get home and guess what? They had coffee in them. I like coffee, but you don't give a frap with coffee in it to a 13 year old. Really never ever have I gotten a bad drink here, but this time we did and I wasn't going to turn around and go back. Ugh. Waste of money this time. read more

Avoid going inside this Starbucks. Very slow inside and messed up 2 people's orders. At the same time 10+ cars went through the drive thru

I love this location. I usually go through the drive through but I finally got to study for a bit inside. It was not too packed and had more space than expected. I also think the reason for that is that there are no schools surrounded. The drive through is what seems to be the most busy part at any time. It's right off the freeway so case proven. The staff both inside and drive through are sweethearts. Well atleast to my luck :) read more

Very friendly staff at this location working very hard. Ghetto parking lot sucks, the drive thru is awkward, and the location of the street is also awkward. The make up for it with great service and excellent beverages. I've had the least problems with this place giving me a wrong drink or poorly made drink. Sometimes the drive thru gets long, but I think that is usually because of the customers. All in all its a convenient off the freeway sbux with awesome service. read more