With chain coffee places, the bar get's raised; It gets harder to separate the good from the great. This Starbucks has found a way to separate itself from the rest, not inly by providing excellent-crafted drinks and wraps, but by going above and beyond to make sure the customer is taken care of. Tayler took our order, and in my wife's words: "Every Starbucks should have a Tayler". She was patient, knowledgeable, and even gave us some fantastic recommendations (adding siracha to the spinach wrap was something I never knew I needed). It's important to recognize people going above and beyond, and Tayler deserves all of the flowers! If we are ever back in Auburn again, we'll be stopping by! read more

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AMAZING customer service!! My daughter got a FREE Caramel Frappe drink for her birthday. read more

Starbucks - Caramel Frappe' Birthday Drink! - Coffee & Tea Near Me - Auburn, Indiana

While en route to Michigan, we stopped here for a bathroom break and caffeinated beverages. I was a bit worried when I saw the average ratings on Yelp so low, but I left pleasantly surprised! I was immediately impressed at the number of employees working on a Saturday morning. My local Starbucks has maybe 2 or 3 workers on average, and this Starbucks in Auburn was well-staffed. I ordered in store and did have to wait a bit for my drink, despite being the only person in line - largely because they have a busy drive thru, and many people order ahead via the app. I also grabbed an egg/cheese/fruit box from the well-stocked refrigerated section. All around, a positive experience here! read more

My experience at this Starbucks was quick and responsive, and my iced matcha tea latte was great. Their bathroom -- the reason we stopped here on our long road trip -- was clean and complete. Overall, the store was quite nice. However, I left my purse/wallet in the bathroom. By the time I recognized this, I was in West Virginia, several hours away. I discovered that the store number was on the cup, and when I figured out how to contact them, the baristas confirmed my wallet was in the safe and that the manager would send it to me. It took a lot of prodding, but the day supervisors and baristas were so kind each time I called. Weeks later, the store manager sent the purse to my home in Washington state, and presto! I was driving with a license again, my money, debit and credit cards were all there. Whew! This review is to thank the honest patron who turned in my wallet and all of the employees who were both patient and responsive to me, and for Paige, the store manager, who sent my wallet to me intact. read more

I stopped here in my way from Michigan, it is clean, quiet and very nice music. They have outdoor seating and beautiful indoor seats. It was busy a little bit but quite. Nice atmosphere. read more

Starbucks - Coffee & Tea Near Me - Auburn, Indiana

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This is one of the slowest Starbucks I've ever been to, especially in the afternoon! The work flow appears discombobulating, looks like there is no leadership, and like there's more socialization than working taking place. read more

Much like Katie we were on our way to the Detroit area and needed a rest stop with caffeine. Unlike Katie it took us 25 minutes to get a tall Flat White. The excuse was there was a mobile order that came in that had 13 different drinks. I was not happy. This is becoming a norm at Starbucks (another reason why my business with them has dropped dramatically) - the walk up customer is the lowest priority. Since they got cool and took mobile orders the un-cool among us that come through the front door are last in line. Suggestion: was at another place on the same trip that served drive-up and walk-up business. They dedicated a person to the walk-up business while a team handled orders for drive-up. Spent 10 minutes at that place. Wished I got coffee at the local shop across the street. read more

They are my go to treat on the weekend, but they shortened their hours!! Huge agitation!

The staff is cheerful, quick on the service and cleverly fun to banter with, like a good Starbuck's shoukd be; so I'm guessing management and staff have improved since the bad reviews (*except one) are more than 3 years old. *Bit of advice to overly sensitive staff: I agree with this reviewer 100%. Speak up! Loudly!! Look, you probably weren't aware that most folks enjoy the sound and smell of a roaring diesel engine. I sure do. It's kind of weird but still ok if you don't. So be sure when you ask the helpful diesel engine operator to turn it off be sure you speak directly, loudly and clearly; otherwise how can they know? Chances are they'll apologize, give you a big tip and write up a 5.0 Yelp review all because you've done exactly as the gentleman suggested! read more

Getting a drink with the bestie. The coffee shoppe is busy, atmosphere is great. Staff is friendly. Restrooms need attention.

Ordered online at 12:28. We got all of our drinks at around 12:35. We watched our oatmeal bowls sit on the table with nobody touching them for half an hour. One worker was standing back by the food just sorting sandwiches. Lots of unnecessary conversation. About 30 people went through the drive thru while we were waiting for our food. Someone finally started working on the oatmeal, then got distracted and made ANOTHER drive thru drink. We then asked about it because we had gotten the notification 30 minutes ago that it was ready. They said they were working on it. Another ten minutes passed and no food. Finally after about an hour we got our food. Super annoying. Especially when people are just standing around, and a bunch of people come and go while we are still waiting. I guess we should've gone through the drive thru because that line was going through quick. Last time I'll be going to the Auburn Starbucks. read more

Very disappointed!!!!! I spend quiet a bit over money here and it didn't bother me much since my drinks were good and made how I like them! I will no longer be coming to this Starbucks! I have been a loyal customer for 4 years now. Sometimes new people working in the building is not always best. Very poor customer service! I was willing to pay extra for more crumb topping! I guess it's not have it your way it's have it however they make it!! read more

Starbucks - Carmel ribbon crunch with extra crunch topping and Carmel!!! Do these look like they have extra crunch topping??? - Coffee & Tea Near Me - Auburn, Indiana

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I was so surprised to go through the drive-thru at 5am and see the staff so excited and ready for the day. Penny from Auburn Starbucks was one of the sweetest and friendliest drive-thru workers I have ever met, coming from a drive-thru worker. She was very sweet and talked to us while we waited for our order. We had 3 drinks and 4 different snacks in our order and it was our very quick. 10/10 recommend visiting this starbucks location. read more

Horrible Service and Rude Staff! its almost worth the drive to DuPont to avoid these idiots!!!

never been to a starbucks that's always out of everything. especially a starbucks that's somehow always out of cheese danishes

One star is too many! Rude staff! If the noise of a diesel bothers you, ask the customer to turn off the engine, don't sit there complaining and criticizing customers in ear shot! Ordered a breakfast sandwich without bread because they refused to offer a substitute kind of bread. They attempted to serve it in a cup and told me they didn't have forks. First and last time going here! read more

Ok, I know it's just a Starbucks and 4 stars seem excessive but my order was ready quickly, the restroom was clean as was the entire store, people were polite and the have an amazing patio read more

Stopped here on my way from Indy to Michigan and I'll have to say that this place is quite great. The service was very friendly, the bathroom was fairly clean, and my soy latte was on point. The soy milk was steamed perfectly as to not ruin the taste. The parking was also pretty decent. The only issue is if I were to want to stick around the place, it sure would get cold near the door (or as Patrick T. pointed out maybe cold regardless!) Additionally, there isn't much space in the place in general so I could see it getting pretty busy in there! I'd agree w/ Joe L. Really, the other reviewer is going to give "zero" stars to this place b/c they closed early? Usually when a place closes early it's because it wasn't busy, or because there's an emergency and they can't get anyone to cover. This is definitely not a 1-star place, let alone a zero star. Go, you'll enjoy it! OH, and if you're coming from the highway, it's a really easy off-on to get you quickly back on your way if need be. read more

This is a great Starbucks, But come on guys it's cold outside can you turn up the heat a little! Great Coffee, Friendly staff (even gave me free refill) Clean rest rooms, fast service, lots of outlets, nice parking lot! Only bad thing is, it feels like the air conditioning is on and it's freezing in here! But hey staff other than that, keep up the great work! read more

Disappointing trip the last two times here. The poor team here is way under staffed. Wait times for mobile orders say 10 min and it's more like 40. I understand COVID has restrictions but this store is not being managed properly with communication of expectations. Store has probably turned away 15ppl by telling customers the wait is 30+ minutes. read more

Don't stop at this Starbucks in Auburn IN if you are not a local and want to get your order made correctly. Still charged me AFTER messing up. Stood in line way too long as they chatted with the locals, then she screwed up my order after making fun of it. When I asked for the order to be corrected she said it was the last of that food item. I still had to pay for an order that wasn't prepared as I asked. There has to be a better place around to get coffee. Maybe at the local gas station. read more

This place is disgusting. I just drove from Michigan to southern Missouri and back and this was the dirtiest place we have stopped at on our trip and the dirtiest food/beverage establishment I have been at in long time. Greasy floors throughout. Black funk all over the outside of the toilet. Hair all over the floor in the bathroom, and what had to be months old water buildup under the hand towels, on the floors and wall... No hand towels. Debris everywhere in the guest/lobby area and behind the counter. Dirty tables, and we were the only ones in the place, with 3-4 people standing around. Glad this is not my local Starbucks. read more

You never know if or when this store will be open. Today the drive through didn't open until 11 AM. I have permanently switched my business to Great Lakes Coffee (somehow they manage to always have enough staff). read more

Worst Starbucks experience I have ever had. Ordered three ice teas. Received on after 10 minutes. Watched Others receive their orders and when I asked about the other iced teas I was told they were working on them. After 20 minutes I received them all. Servers were not friendly and our order seemed like we were just an inconvenience. Ouch. read more

if you come here except to wait 20 -30 minutes in the drive through pretty much 24/7- nice workers and good drinks. just very very slow.

I had a great experience here, actually I'm sitting at a great big wooden table inside writing this review on their free wi-fi! It was extremely busy for a late morning, but the employees were busy and kept things flowing. I got my drink and sandwich timely and given with a smile. there is a very nice patio that I would use if it weren't snowing outside in April. (got to love Indiana) the other reviewer didn't like that they closed early because it was Christmas. yeahh.. I'll just leave that one alone. You will find a good starbucks here don't worry. read more

Starbucks - inside - Coffee & Tea Near Me - Auburn, Indiana

This is the worst Startbucks. VERY slow, order is only right about 75% of the time. People are very rude. Even mobile orders take twice as long!! Super SLOW!! read more

i come here every day and get the same drink everyday and there's a lady that gave me a drink today that was rude as fuck. i say the exact same thing get the exact same drink everyday and she told me i ordered it wrong? she gave me the wrong drink and then told me it was my own fault for not ordering it correctly, but i did for sure order it right, i order it everyday and technically customer is always right, and then after arguing w me she took the drink back from me (which you're not suppose to do) the customer is suppose to keep the drink and they remake it. it's fine tho because i watched a bee attack her as i left read more

Zero stars! Day after Christmas they decide to close two hours early??? Auburn doesn't have much going for it except being a highway town that needs to keep to hours advertised. Won't dare to stop back given they can't keep to hours read more

I don't normally review Starbucks, but seeing as one of the previous reviewers didn't even go INTO the store, I feel obligated to help out...not that they need any help, as they seem to be doing just fine. Clean store, friendly staff. Ventured in on a Saturday late morning with my pre-teen daughter, looking for a quick pick-me-up and warm-me-up for both of us and was not disappointed! First we scored a $1 off coupon by taste testing one of their new blends, and then we ordered a huge blueberry muffin, a mocha, and a hot chocolate. Order only took a few minutes to complete and we were out the door, sipping our hot steamies and munching on our pre-lunch snack. Once we both got down to about half (and we were trading cups pretty frequently), we decided to combine them into one, and wow, that was good too...Lots of chocolate! Love this place for a cup of joe...for joe. read more

I have been going to this store for a few years now, but the last couple weeks I have not been getting served in the drive thru. They open at 4:30, I get there about 4:45 sometime 5. All the lights are on, the menu light is on, but as i sit there, no one takes my order. If i pull up to the window, they just walk away! Definitely lost my business! read more

I have worked at Starbucks in the past and this is the slowest one I've ever been at. I waited in the drive thru on a Sunday for 25 minutes, I paid (which I shouldn't have) and then waited some more. I constantly saw the person barring get drinks put in front of mine. I will never go back to this Starbucks. I have seen other coffee shops in the area when I've visited and I think I will try one of those. I have heard wonderful things about "Jeremiah's Brewed Awakenings" that's just down the way. I will go there next time! read more

I come to this Starbucks quite frequently and usually have decent service for a coffe place. Today was different. The guy taking my order sounded extremely annoyed that I was ordering four drinks (understandable, but don't work customer service if you're not willing to deal with annoying orders.) then, he gave me my total in a cocky way. When I got to the window, I wasn't asked if I wanted a receipt & wasn't given a drink carrier despite the fact that I had four drinks and I was the only one in my car. I'm not happy with the tone I was given and the lack of consideration was enough to make me stop coming to this certain Starbucks. read more

Worst Starbucks experience ever! Yes it was Saturday morning. We ordered 2 drinks. Then a chorus group of about 12 girls ordered. More people ordered. They all got their drinks, as we wait and wait. Finally I inquired about our order. The sticker machine was not printing stickers. So our order was in Starbucks sticker abyss. Got my drink-made wrong. I told them it was wrong. Makayla said she would get it made. The maker of my drink said it was ordered 'with cream'. I ALWAYS order it with cream base. She did not get any brownie points with me, by challenging me what I ordered. I understand that it was busy-but do not get snotty with me. We lost an hour there. I tried to speak to a manager but after 5 minutes of waiting at the order line, I gave up. So I called and asked to speak to a manager. She was very nice. She just had gotten on duty when I called. At least she apologized. So if you are heading to Michigan and you have an hour or so to waste-stop at Auburn, IN's Starbucks. You might want to take a book with you! The only reason I gave them a 1 is because of Makayla and the manager. read more

This Starbucks is only okay. If you go through the drive through your going to be there for about 10-20 minutes. Also the drinks aren't made very good most of the time. read more

Nope. This place took way to long to get me my order. They were also out of a lot of things and were rude about it. I have been to plenty of Starbucks where they let you know what they are out of before you try to order. read more

Unfortunately we spend way to much money at Starbucks, upwards of $6,000 per year. We travel a lot around the USA and the world and have been to hundreds of Starbucks. I don't want to brag I just want to show how much we use Starbucks. My family and I were staying about an hour from here at a lake and my wife and I made the hour long drive just to go here for to do some work away from the kids and to get Starbucks. When we showed up the person using the register didn't even say hi or good morning. Fine, some people just aren't friendly (however you usually don't find them at Starbucks). Once she scanned my phone she just walked away without saying have a good day or would you like a receipt (we needed one). Literally just turned around and walked away. I would never lease a yelp review just because one person was unfriendly. Life moves on. However around lunch time we decided to order another round. When I handed over my $100 bill for a $8 order they tried to short change me by $10, I had to count it out to them twice before they even believed me. I honestly thought they were struggling with the math as they handed me a mix of 20s, 10s and 5s. I had to put it into piles for them on the counter. They then FORGOT to even make my order and I had to go and ask them to make it about 15 minutes later. At which time I received a blank face with a "what are you talking about" comment. Once it actually came there was no "sorry" or apologies either just "here's your order" This place is terrible. Do not stop here or make any kind of extra effort to come here. The lack of customers is also telling. Worst Starbucks we have ever been to among the hundreds we have been to in the USA and around the world. read more

Worst service ever. I have never been ignored like I was tonight by Starbucks staff. Won't be coming back.