My drinks come out just the way I like them, and the staff usually go out of their way to make sure everything is right.

The girl with the red hair and piercings should be fired, she's always talking to people very as a matter factly like everyone works at Starbucks and should know certain things. The one day I ordered a latte and I accidentally didn't say iced and she felt the need to come to the window to tell me lattes are made hot and if I wanted iced I should be more specific next time like okay ma'am I apologize. Whenever she stands outside to take peoples order she's just rude. The rest of the staff is great, she is just a downer. read more

I like this Starbucks. They always have everything you need. And the staff is always super friendly. That's why I always tip them at least 25%. This review is for the Hamilton Street (near Wholefoods) SBUX read more

I come here often on bike rides and Iv'e always had a pleasant experience. Simply nothing to complain about. A model Starbucks. Drinks are made in a timely manner and the staff are always friendly! One staff member especially had offered me extra ice water (after I finished my first), on a hot day. The building is clean, and modern with outdoor and indoor seating. It is kept cool, and relaxed, a great environment. read more

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I'm a huge Starbucks and I have the gold card to prove it, but this one greatly disappointed. My wife and I visited today and were itching for Frappuccinos, but unfortunately we received no service. The staff looked at us and then carried on their conversation as if we were invisible. After standing there for way too long we left. Shameful...a disgrace to the otherwise friendly and attentive brand. read more

Great first experience did drive-thru Sun morning. Medium iced latte was good!! Tomato, mozzarella, pesto on focaccia bread okay. Mango-dragon fruit drink at Airport Rd location today was good! read more

Great staff! Wonderful service. Polite and helpful . Very clean and a nice place to hang. I go in often and will to continue to go.

bad! ordered an iced matcha latte with oat milk and light ice. i got... oat milk. see photo attached. read more

Starbucks - iced matcha latte with oat milk and less ice. - Coffee & Tea Near Me - Allentown, Pennsylvania

To the girl who served me in the drive thru on Sunday July 26th at 6:17am....thank you. My daughter kept me awake all night and I was tired and cranky and you were just so friendly and kind and sweet. You're the exact type of person who can change the entire direction of someone's day. And my coffee was made exactly the way I want it. Keep being a good person. read more

Worst Starbucks around. Slow, rude, and it's probably better to pick Dunkin' other than here. Always forgetting your order and making it wrong when you pay $9 already for a drink. So pick Hamilton crossings starbucks or even promenade shops, or tilghman street Starbucks but not this one. read more

Consistently friendly and accurate with orders. I've been coming in daily for years now betting a medley of all things Starbucks. Americanas. Lattes. Berry refreshers. I think that this location is what a Starbucks should be. Fresh, welcoming, and always a good start to someone's day. Just remember, always give a few extra minutes plan ahead time if you're in a rush. They do get busy. read more

Staff is super friendly and knowledgeable. Always greeted with kindness. Only ever had an issue 2x in the 5+ years I've been coming to this location. Each time was handled professionally and appropriately. Would recommend to anyone! read more

Starbucks - Venti Caramel Frappuccino...my morning pick me up! - Coffee & Tea Near Me - Allentown, Pennsylvania

Apparently they don't give change, even bills. By default, it all gets donated to Red Cross. Ordered warmed muffin and cold yea. Got hot tea and cold muffins. Must have mixed up the two. I know it sounds really confusing, right? Better to avoid this one and try another. read more

I've never had a bad experience at Starbucks. This location has kept that streak alive. The location is great as it is so close to my house. It appears to be out of place sitting in front of the South Mall. But I'm glad it is there. The staff is attentive and quick. They make my drinks in a timely manner but have not skipped quality for speed. Especially when I'm in the drive thru. When I'm paying $3-$5 for a drink there had better be quality over speed. The prices are lower then most Starbucks I have ventured to and the interior is always well kept. The only issue I have is the lack of good ventilation. I am saturated with the smell of coffee when I come from this location. The smell is 3 times worse then when I leave any other Starbucks. I hope they can keep up the good work! read more

Starbucks - Coffee & Tea Near Me - Allentown, Pennsylvania

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This Starbucks can do no wrong I swear. I recently just moved into the area, and my job is only 15 minutes from this Starbucks location so of course I always stop in the morning before work. I have NEVER had a bad experience. Customer services is ALWAYS a 5 star in my eyes. Everyone is always smiling, repeating my order back to me, making sure my order is right, and even complements me. I am not one to go out of my way for employees doing their jobs right but the service is exceptional here. I hope their managers know how AWESOME of a team they have!! Thank you Starbucks on Lehigh ST for making my mornings cheerfulespecially during these hard times. It's the little things that make our community a better place! read more

They got my order wrong. Gave me Caramel Ribbon Frap instead of Mocha Cookie Crumble Frap. It was still good though. Needed the sugar rush for the long drive back home. Other than that, typical Starbucks you can find anywhere. read more

My wife and I come here a lot. But this time she asked for a pink drink with lite ice, well in this photo you can see she drank the drink and you can see how much ice is in it. We also ordered two bacon cheddar sandwiches which mine was a little cold and the bacon was almost raw in the middle. Overall my experience this time. read more

Starbucks - Pink drink - Coffee & Tea Near Me - Allentown, Pennsylvania

Slow. Slow is all i can say. I come every morning for Coffee in the drive thru and the drive thru situation in the parking lot needs to be fixed. The drive thru is so small all the cars line up in the parking lot and sometimes outside of the lot. Otherwise, never had a issue read more

Thank you everybody at Starbucks you guys are awesome Jamison loved his gift coffee is always excellent and everybody is very pleasant read more

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This Starbucks was very dirty and customer service was not very friendly. Tables and counter were all dirty as well as the floor. They had plenty of staff and it wasn't busy enough for them not to maintain keeping the place clean. The place looked run down. There isn't much else to say about the place. It's a Starbucks that needs attention. Pick another Starbucks to go to. read more

Be nice to the barista. If you are nice to them they will be nice to you! This is the closest Starbucks to my apartment and 98% of the time they are worth the trip. Some of the drinks are a little overpriced but I only drink the fraps. Even in the winter! They usually have tons of new coffee drinks (some are only seasonal) plus the website has a hidden menu! I haven't tried ordering a hidden menu drink but maybe I'll test the baristas one day. One thing I can say is I recommend the drive thru if it's early morning or on a hot day! The location isn't very big and the seating they do have is usually taken by 5 hour laptop visitors. Especially the comfy chairs! But overall it's nice, cozy and the noise is as minimal as you can get from a coffee shop. read more

They NEVER have any hot breakfast items.. the only thing they put effort into is a toasted bagel

The drive through is decent, but not the best place to sit and enjoy a cup of coffee. It seems to have as much seating as the Tilghman store, but a lot of the tables are really crowded together (so much so that someone has to get up to let someone sit at the table next to him or her). And the baristas tend not to be as friendly. I'll drive thru this location anytime but it's just not cozy to enjoy time w/a friend or two. Maybe I'll go back to sit once the outdoor are reopens in the spring. read more

What a great place!! I used to live half a mile from this location and what a great staff here! I have gone inside the cafe and spent time either discussing business or having fun with friends and the staff is always friendly! The coffee on the other hand is great as well and they always get my drinks correct :) read more

I usually dont frequent starbucks because i always see ppl acting apathetic, intellectual and metropolitan while sipping their americanos or machiatos. But since the coffee is the same price as the other places, i have coming for americanos. This location is fast despite the red and blue cars with jersey plates. Excuse my unedited grammar read more

Clean and friendly staff. I got a yummy skinny iced coffee and it was great! Ps, the 2 brown seats by the Windows are super comfy... Enjoy read more

Never had a problem here before yesterday. Ordered a caramel frap for which I waited 10 minutes. It was not busy at all. As I waited at the drive thru I witnessed the barista accidentally tilt the cup. The whipped cream and caramel slid onto the counter. The barista proceeded to do something that really turned my stomach. She picked up the whipped cream with her bare hand from the counter and placed it back on the frap. The barista was nervous when she noticed I was looking at her while she was making the drink. I asked her to make another one, and she got one of her coworkers to make it. It's completely unacceptable that your employee thought that an unsanitary practice like that was even remotely ok. I hope this is not a common practice at this establishment. Really? A few cents worth of whipped cream is worth potentially getting a customer sick. Gross! read more

I always enjoyed going to this Starbucks the staff is always friendly and respectful and it's very Clean and the service is speedy

The entire staff saw me just standing there after I got my sandwich and no one asked me if I had gotten my drink yet. Wasn't even busy. Horrible service! read more

Workers at this location are incredibly slow! Average wait time to get to even order is about 15-20 mins. That's just ridiculous. No way you can stop on your way to work unless you want to be late. read more

This is a nice clean Starbucks and I have been in a lot of them from the original in Seattle to one in Shanghai China. They are all pretty much the same. Love the product. Joe K read more

It's a Starbucks. Product from store-to-store is mostly the same. So about all one can review is how this location is different. The staff are usually friendly. I am a regular so they know what I like. In fact, the manager (owner?) has just given me my drink for free saying "You are a regular". Nice. Even up until closing time they'll make you your favorite roast coffee drink on an individual basis. Plenty of mall parking and easy drive through makes this one convenient. read more

Nick N. Starbucks is Starbucks. Same product different location. For the price though you should receive some modicum of customer service. Not at the Lehigh St. location. I have used the drive through many times and the barista there usually sounds miserable. Just now when going in and ordering nothing is different. I had asked one of the baristas for a wet napkin or towel so I could wipe off their extremely dirty table and she told me to just grab a napkin myself from the Sugar and creamer station. When I said to her that this would not clean the table she again just told me to get a napkin. Not coming back!! read more

Pretty good service and the drinks are typically accurate! This is the closest Starbucks to my work, so I frequent it. Keep up the good work! read more

I just paid for a frappachino and as i was being handed it attendant at drive thru said he couldn't take my empty Starbucks cup I just had purchased a few minutes earlier. Why do I come here, definitely not for service. read more

Great coffee but the wifi speed is nothing to write home about. For people who have a mobile office this is key.

This is a busy place, and maybe that's an excuse to poor service. The place always looks messy... One time, they were completely out of tissues/napkins, and I was standing, waiting and hoping for someone to look my way so that I could let one them know that I needed napkins. No customers in line, few employees were busy, one employee, the cashier was sweeping the floor right in front of me, but failed to acknowledge me. I was in disbelief. I walked out and have not been back to this place since. read more

Your standard standalone Starbucks with the drive-through. Staff wasn't as friendly as could be expected at 5:45 in the morning - was in and out in a jiffy. Amazes me though how much better services here then at the Telman Street location where it is a constant fight to get your order correct - and in anything approaching a timely manner. I go out of my way to come to this one simply because it's less hassle. read more

Got my drink 10 mins after my friend got hers.We ordered at the same time. Now we're leaving and she is almost done and I'm taking my first sip. read more

not my favorite. baristas were remaking orders that had already been made, and yelled at each other right in front of customers. very unprofessional and made me feel guilty that they had to make my drink. On top of that, my drink was made incorrectly. try a different one - drive thru is convenient though. read more