This place is disgusting Service was so slow, didn't get what we ask for and coffee was cold and watered down. read more

Now I won't lie, a Starbucks without a drive thru should honestly be a crime BUT I am glad we stopped at this location. Awesome store thanks to the staff! Bit of a line when we walked in, but it moved quickly. This must be a popular spot because there were a lot of mobile orders going in and out. Most of us stood by the mobile orders (negative points for us for not reading the signs) so Tonya made sure we were in the right area! Tonya was super sweet and I'm glad we ran into her that day. Our orders didn't take long. Decided on a new drink and I enjoyed, but my favorite was the impossible breakfast sandwich. Really delicious! I don't visit Starbucks often, but this location has given me an edge to visit a little more. read more

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Always a great experience at this Starbucks! Even when they are busy I've never had an issue with my food/drinks or service. read more

Starbucks - Coffee & Tea Near Me - Accokeek, Maryland

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Food/Service/Ambiance I don't typically come to this Starbucks but have the last two times and each time my coffee is not good. Last weekend and stopped by and a young lady asked my name so I told her and a few of my things were ready so I grabbed them and told her I'd wait for one more. An older employee who was making my order then took it upon herself to sort of reprimand me because I took the other items before she completed my order which I found annoying because I'm an adult not your child. Nevertheless I tried today again and although customer service was better (same barista took care of my order) she had a bunch of questions about how to make the coffee. Then I keep getting asked the same thing, something like do you want the cinnamon in the coffee? Again confusing my order is simple : make a gingerbread chai oat milk latte which is their basic recipe and add sweet cookie cold foam and cookie toppings. How much simpler can that be. Def not coming back because although I can understand having new hires or new drinks that the barista isn't use to preparing, Starbucks is expensive so at $15 for just to drinks I expect you to provide a good drink. This is the only Starbucks I've had issues with my order, I'm just not the right target customer for them so I'll stay clear. Ambiance is always chilled and cashier is friendly. read more

They are uncommonly slow but also uncommonly nice! If you need your drink within 10 min just order ahead.

I love the familiarity of Starbucks. This is the first time I've been to this location and it was great! It doesn't have a drive thru, which is crazy to me, but I suppose the extra steps getting out of my car and walking in doesn't hurt! The baristas were so nice, the drinks (and food) were ready quickly, and all tasted delicious! read more

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Horrible service. Not only was I ignored but after my order was taken, all I heard was them talking crap about another employee which I feel like ... do that amongst employees only. It wasn't busy, there was only a couple ahead of me. The drinks weren't mixed properly. read more

First of all- everyone here is beautiful inside and out. I was served quicker than expected. The ambiance was very festive and inviting and of course the drinks and food ordered were perfect. Great AM crew! read more

Today, March 17, I had a bad experience. This is not the first time I have experienced horrible customer service with these two employees, which is why I am finally writing a review today. This Manokeek location opens at 5 AM. I placed my mobile app order at 5 AM. However, when I arrived at 5:05 AM, the manager, David (wears a man bun/half shaved), and store associate Sarah (brown hair) did not open the store doors until after 5:20 AM. Including myself, there were (5) other customers outside waiting. David is consistently rude, disrespectful, bad-mannered, and NEVER speaks back. They never once acknowledged or apologized for the inconvenience to any of the customers. We never received non-verbals such as eye contact or any hand gestures to communicate while the store was closed after their opening time at 5 AM. Quite frankly, they were very rude and would not acknowledge my presence when I politely asked to speak to a manager and for their names. After asking more than 4 times, they reluctantly revealed their names. Every single time David and Sara are working at this location, they do not adhere to the prestige and expectation of customer service I expect from the Starbucks corporation. Additionally, I called the store several times while waiting and neither one answered. I did leave a voicemail. I am hoping to receive a response from a Starbucks representative as this is unacceptable as a paying and consistent customer at this location. read more

Had a great experience here getting a cup of free coffee given that I'm a pharmacist, and they're running a deal through New Years that every frontline worker gets a tall hot or iced coffee free of charge! The girl that took my order was so sweet, her name is Ari! She was so pleasant and thanked me for my service in contributing to the fight of this horrendous coronavirus. read more

Starbucks - Egg white bites with coffee - Coffee & Tea Near Me - Accokeek, Maryland

The staff always greet me when I walk in, my mobile order is always ready when I arrive and if Not they communicate when it will be ready. Well managed. read more

Starbucks - Caramel Macchiato / extra hot! - Coffee & Tea Near Me - Accokeek, Maryland

Made me sick :( I asked if they had something gluten free (egg bite, granola bar, whatever their local selection may be). They said yes.... immediately I am sick from this sandwich. It might be a mistake..... you should really know your allergen list!!! read more

Starbucks - Not gluten free? - Coffee & Tea Near Me - Accokeek, Maryland

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I don't appreciate the service received when I went into Starbucks tonight. I had a message that said my birthday (11/8) reward expires today 11/9/21; however, the barista tried to talk over me stating their policy. I don't care what the company policy states in this moment, I care what the message stated in my Starbucks app indicated. If it had stated that my reward expires 11/8/21 then I would've used it on my birthday. I just really didn't like how the barista made it appear as of though my request for the reward to be honored was unreasonable. read more

Starbucks - Starbucks app - Coffee & Tea Near Me - Accokeek, Maryland

It's My Birthday ! Starbucks so graciously gave me a free drink reward to use on my birthday. I would classify myself as an occasional Starbucks coffee drinker so I didn't know what drink to order. I browsed the app and decided on a Iced Blonde Vanilla Latte with Vanilla Sweet Cold Foam and Caramel Drizzle and a Ham and Swiss Cheese Croissant. Everything was delicious! I placed my order through the app while sitting in the parking lot. I went straight to the pickup area and was greeted and updated on my order. So organized and I felt welcomed. Thanks Starbucks read more

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This Starbucks is always busy. They are on par with what I with what I would expect from any Starbucks. The service is good, the staff is friendly and accommodating. They know us by name and remember the specifics of our order. Today they were out of several items that we typically order. Overall we are happy with this Starbucks, just wish they would put more thought into their inventory management. read more

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This is a place I stop from time to time but Tonya has only been here two of those times and she already made it a point to call me by name. She genuinely likes what she does and is very sweet and personable. This should be the way all of us are in whatever jobs we do. Thank you, Tonya! Yes, it was a great egg bite (she asked after I finished) and my beverage was delicious too (thanks to Ryan). I like this Starbucks a lot! read more

My favorite Starbucks. They always get my order right amd I don't have to keep reminding them for my caramel to not only be on top but in my cup too. My Vanilla Bean is mixed well and I don't have to worry about ice chips in my drink. The reps are friendly and know about everything they sell. They also give suggestions on new drinks if you want to try something different. read more

Starbucks - Loooovvveee this Starbucks and the drinks are always the way you want them. - Coffee & Tea Near Me - Accokeek, Maryland

the best place to go for coffee or refreshers etc I always get a pink drink grande with almond milk and coffee cake

Love this location! Nice friendly staff...I feel like they really connect with the customers. Many of the baristas know me by name and if I'm waiting on a drink (I use mobile ordering) they always let me know the status of my order (usually that it's coming right up). Each and every time, my order is always made just right!! This location is always clean and every time I walk in, it's always very calming. I think this may be one of my favorite locations!! Keep up the great work and continue to deliver excellent customer service. read more

Attitude of staff is uninvolved. The entire sit down counter is dirty, chairs un arranged and management logs taking up two end spaces. I stop here because there is no alternative. read more

They sell good coffee here. And the staff here are pleasant, friendly, and not smarmy. Been here twice recently, quickie stops - as it has turned out I normally use the Starbucks in Alexandria off Richmond Hwy, from a convenience factor - but I may yet have to make another stop or two here soon. It would be great to know that I can trust this place with my coffee when I can't get to my Keurig at home, when it's just up the road from the homestead. Who knows?! - maybe bump into some local Yelpers in here on the next stop. read more

This Starbucks location is my little nook away from civilization. It's tucked away in a small shopping center down the street from several residential subdivisions. It is never loud even with the sounds from the espresso machines. I like to catch up on nursing/medical current events at coffee shops and usually have to put on earbuds while I read, but this Starbucks is like a busy library in the most positive sense. read more

Starbucks - Soy Hazelnut and Strawberries & Cream Frappuccinos - Coffee & Tea Near Me - Accokeek, Maryland

So no issues with the food or beverages BUT why can't they have more than 1 person making drinks on a Saturday morning?? You know it will be busy! But yet there is one cashier and one person making drinks. I placed a mobile order 10 minutes before I came in and am still waiting! Ridiculous! Update: so visited again today (Sunday) at @ noon. It was 10x worst than before. Again one person ringing up and one person making drinks. The guy taking orders didn't bother to tell those ordering that there were probably 15-20 drinks to be made before they would get to yours. The female making the drinks kept asking the guy how to make certain drinks -- which begs the question why the guy taking orders didn't just switch places with her. I finally just cancelled my order and left. Nobody has 20 minutes to wait on a chai tea latte! read more

Me and my husband Love this Starbucks Location. Staff are very friendly. The reasons why we keep coming back here is because they always make good Frap and coffee. We've tried so many Locations but this place was the best of them! Its our favorite place now. We always visit this place on my days off. read more

Great location and friendly staff. I've never stayed to have coffee, but I always see people hanging around for extended periods of time, when I'm getting mine to go. I've dealt with different baristas each time I visit this location and it's always been a good experience. Both from interaction and the quality of the product(s). read more

This is my neighborhood Starbucks that I have been coming to for over a decade now. It's wonderful to be able to walk into a place and everyone knows your name! Friendly, speedy and attentive staff makes this Starbucks my favorite! Now if they can only get beer and wine too, that would be awesome! read more

I've been going to this location 6 years and all staff is absolutely fabulous! I look forward to seeing them every morning

The baristas really put effort into making the drinks, their coffee no matter what we order taste amazing.

I'm usually very impressed with this Starbucks. However, I placed a mobile order and ordered a Venti but received a Grande. Typically, Starbucks will just let you have the extra drink because it was their mistake. Well, instead, the label was ripped off, the drink was poured out right in front of me and I had to wait for a new drink. Needless to say, I was highly disappointed in the customer service of the front register. Others were kind and want to highlight that as well. read more

They're always super friendly at this location! I usually order mobile in the morning and it's usually ready. I go often that they always give me a sleeve, even with my iced drinks. read more

Starbucks has gone down, along with the quality of drinks that cost $5.00. Customer service is not the same, they've gone down.

They are busy here but that's because the employees are great! Always smiling and offering new drinks to try along with being consistent with you regularly order. It's clean and the location is awesome, that's why is busy! Best Starbucks this side of southern Maryland! read more

Worst Starbucks in the world. Can't get waited on. Had a terrible experience before. Gave it a second chance. They just let you stand there and look right at you. No indication as to when they will wait on you - they just let you stand there. I've never had this happen in any other Starbucks. 2 times seems like a real problem. read more

Great customer service... Wobbled in limping w/a swollen knee, sat down after ordering. The barista didn't even say when my drink was ready... She brought it to me and said, "I didn't want you to walk too much." I graciously thanked her. New to the area, that's now my spot. read more

Excellent customer service!! Friendly faces, fast service and they give great recommendations for coffee enthusiast like myself.

OMG. Slowest Starbucks ever. Beyond irritating. Hire more staff!! Maybe it's just a weekend thing but it's a Sunday afternoon and I've waited 20 minutes for a cool lime refresher. Ugh!! read more

Probably the slowest Starbucks I've ever been to and they screw up my drinks all the time. Someone needs to open another coffee shop around here. read more

Great customer service and sweet people. Clean environment in a great location.

This Starbucks location has excellent customer service and friendlier face compared to the other Starbucks that I've been to.

They either shut down their WiFi in the morning to deter squatters or just don't care that customers are without. The biggest problem is cutting through the parking lot between the actual parking lot and the location. At any time there can be 3 or more cars in the fire lane. If they would stop serving them it would be safer and much less irritating. read more