To look and feel amazing is a priceless gift from the stylist to their customers. Thank you for…read morealways making me happy! I have challenging hair, and often stylists struggle with my medium weight but curly, long locks. I am so incredibly fortunate to have found Jenny through a referral from a friend. She genuinely cares about making her clients feel amazing. She makes me look and feel fabulous. I always get so many compliments on the quality, even from other stylists who do not work there!! She's helped me grow my hair even longer which was my personal goal. She's warm and friendly, always smiling and working hard. All of her stylists and staff are sweet and I really enjoy my self care time!

I have been going to Jenny at Salon Vici for over 10 years. Another family member of mine also sees…read moreJenny for all of her hair care. Jenny is very experienced and an expert at everything she does. She really listened to my request for a new hairstyle and explained what cut was possible for my type of hair. I really liked the cut. Jenny is also very kind and compassionate.

Decided to I wanted to give OMG nails a try and I instantly regretted it. Upon arrival I felt…read moreunwelcome and uncomfortable. One of the technicians said something to another one who proceeded to stare at me and laugh. I'm not sure what was funny or what they were even saying but I ultimately decided to leave after one of the nail techs sat down in front of me, still making comments to the other then took her cart and left. Smh

I came in for a simple pedicure. The initial prep was done well they were thorough with cleaning…read moreand removing buildup. However, I wasn't asked if I wanted my toenails clipped, which I did want. When I mentioned it, instead of clipping them, they were quickly filed, and it felt very rushed with little attention to detail. When it came time to apply the polish, I asked for white. The application was very messy, with polish getting onto my cuticles, and once my toes came out of the UV lamp, the polish was visibly bumpy. I was told it was due to my toenails, but I explained that my nails are not naturally like that it was the polish. More polish was added, but the issue remained, so I said again that I wasn't happy with how it looked. At that point, the polish was removed and another staff member stepped in, but unfortunately, the service still felt rushed. There were still visible bumps, and I didn't feel like proper care or time was being taken. By then, I just wanted to leave. Overall, I didn't feel heard or understood during the service, and it felt like they were more focused on finishing quickly than providing quality work. This was disappointing, especially since this is a paid service and I expected better attention to detail.

Laura does an amazing job on her lash lifts! She's very professional and friendly and I always…read moreleave feeling relaxed and with great looking lashes. Go see her!!

Laura was awesome! I found her on a local fb page when I was needing a fill when my lash girl went…read moreon vacation. I made the appointment for this past Saturday. When I showed up, laura noticed that I had volume lashes vs classic. I've only been getting my lashes done for about 2 months so I didn't know the difference. She explained explained to me the difference between the two and told me she didn't want me to be disappointed because I was used to the volume. She suggested a couple people who could do the volume lashes for me and even called them to see if they could fit me in before I left for vacation. I was absolutely blown away by her honesty and customer service level. I ended up having her do a removal of my old lashes and a complete classic set. She was so sweet and a great conversationalist. I will be booking all of my lash appointments through her from here on out. Thank you Laura my lashes look fantastic! I'll be sure to include a photo when I have my face on!

This was my very first experience with this company. I was…read morerefereed by a friend. I tried to make my appointment online but had a little trouble. I called right away and the lady at the desk was great and made sure i got in for the time that I was attempting online. I arrived a few minutes before my appointment as I figured there would be paperwork. I was right. Just one page for information. My appointment was at 1:15 and was greeted to go back to the room about 5 min or so after that. The rooms are very clean and well kept. There is nice set up for the different procedure they do there. I ordered a couple different things. Hannah who was my cerologist was fantastic. They use a wax there that doesn't really stick to the skin. It was great cause I didnt turn red like I did before from other waxings. She was very nice and talked to me during the procedure. She made sure that I was happy with what she did. She wanted me to make sure that I told her if there was anything that I wasn't happy with. We had a few laughs as everything was getting done. I went home feeling good. It was great that everything went so smoothly so to speak. They did sell me a skin treatment to help with any skin issues after the procedure was completed. Everything looked great when I got home. I am pretty happy with the entire experience all around. The pricing was decent cause i got 50% off the most expensive procedure. Ill have to start saving up for the next time. I did get a text a day later asking for feedback. I rated them on the text but wanted to give my feedback here.

Friendly, efficient service got me vacay ready in no time! Painless and comfortable environment…read more Staff was knowledgeable and professional.

This waxing salon is the best I've been to for Brazilian waxes. The owner/waxer Megan is amazing…read more She is very fast and efficient with her time, resulting in a quick and well done wax. She pays attention to detail and makes sure not to leave stray hairs. The salon is very hygienic and I have never seen the waxer double dip. Hard and soft waxes are used to achieve the best outcome. Hands down the best waxer I've ever had. Very reasonably priced! Extremely professional, yet laid back and makes you feel comfortable.

I have moved a few times since beginning my Brazilian waxing routine ten years ago and it is always…read morehard and scary to find an esthetician to trust in a new city. I can sincerely say Meghan is one of the best! Not only is she fast and thorough, she keeps the pain to a minimum. She's also very professional as well as sweet to talk to. Though I no longer live in Des Moines, I made sure to schedule my next trip to Des Moines around my Brazilian wax, she's worth it!

So this is a long overdue review. I absolutely LOVE Serenity. I have been four times since I moved…read moreto Des Moines and have had four different stylists (I normally don't get my hair cut more than once a year, but after pregnancy I've had to go more frequently). Every single one has been absolutely amazing, both talent wise and personality wise. This last time really stuck in my mind. Being a new mom, things are already stressful enough. Being in a city where I have no family, limited friends, semi-new, and a husband who travels weekly for work- finding a babysitter many times isn't an option. So normally, I don't plan anything. But I was wanting something new, and dying to get out of the house for something besides work or a doctor's appointment, so I decided to try to go out with a five-month old. Not only was she screaming, she was clawing, angry, and teething. I felt SO embarrassed and even considered asking to reschedule, even though my hair was already covered in foil. My stylist, Ashley, as well as all the other stylists AND other customers were absolutely amazing. Ashley reassured me over and over that it was okay, she was incredibly patient, and showed me several places to feed my daughter, change her, etc. One of the other stylists played with her while I was getting my hair cut, and even another customer walked her around. I was absolutely overwhelmed by the kindness and patience, especially as someone who is just trying to understand mommyhood while being in a city away from my friends and family. Oh, and btw, my hair looks awesome, as it always does after I visit here :) Definitely will continue coming here- hopefully, alone next time :)

Always a pleasure during, and great hair when you leave. Color, cut, highlights and low lights,…read moreNatalie does it all skillfully. She is my go to gal.

This place is amazing! The float tanks are my new favorite and I had no clue what I was missing out…read moreon with this relaxation alternative. I love massages but this really does a much better job of helping me relax, dealing with my anxiety and other items. I love floating and if I could I would go everyday. The staff is very helpful and the prices are great too. I strongly encourage to start with the 90 minute float and then go to the 60 minutes. Sometimes the 60 minutes is just not long enough.

Often times there is a request to remove any gel or polish just before surgery. Oscar is very…read moreaccommodating when it comes to switching to a basic manicure and a good pedicure especially my super technician (Thai - Ty) The environment is always customer forward, professional, sanitized and upscale with high quality products.

Gel nail manicure specific:…read more This place is pretty poorly organized. Extremely stressful getting in there, the energy is hectic for a place where you're supposed to be able to sit back and relax. Don't get any designs on your nails, they will not turn out well. I set up an appointment with someone that was recommended to me, and when I got there I was helped 20 minutes late, and instantly turned away by the person I scheduled my appointment with. I then had to be moved 2 other times to other desks and was given some random person to do my gel nails. It was highly embarrassing. I also wasn't offered a drink and the whole process seemed rushed like they were just trying to push me out. I will say, my friend that goes here agrees it's stressful, but she does get good service, so it seems it's hit or miss.

I had a most relaxing and peaceful facial with Carol. (Yes we share the same first name!) She made…read morethe experience wonderful and I felt rejuvenated when she was done. It's a beautiful spa and everyone I interacted with was friendly and professional. Definitely recommend!

Does great Botox work. Still getting I'd at the ripe age of 43! That says a lot. Love it!read more