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Winter Garden, FL

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Reviews With Photos

Deena S.

I have gone to this Staples a few times and there is always good service, the people are very helpful. I would have given them five stars except for the fact that they no longer do photos. I had called about doing a photo and they said to come in but when I got there they told me that it's only color photocopies they are not actually photos. Other than that I recently had an order that I needed quickly. It was for printer ink. had run out of ink and I needed to print some thing quickly and I didn't want to waste any time looking in the store for it. So I ordered it online along with a second item so I would get a discount. When I checked out I wanted to pick it up in the store and the only thing available was the ink. Picking it up in the store was very fast and very convenient because it was prepaid. The other item was delivered to me for free the very next day so I was extremely happy. I plan on supporting local businesses like this for items that they carry even if they are a few dollars more expensive than ordering from the big retailer that starts with an A.

Checkout counter
Kelly H.

We had a really good experience with this location. Pursuant to finding a new computer chair we visited and were able to sit on many chairs they had in store to test. Do not buy a chair without sitting in it. They all feel super different. After wanting to order a chair the manager Joe was able to get it from a different location and we picked it up in a week. They were unable to ship it so that's the only downfall, but overall bc we were happy with the service.

Inside store
Lisa R.

I use this location often & have always been pleased with their product selection, prices, great sales, clean and organized store, and consistently great customer service. This visit I had a question I had to work with a manager on. Initially I dealt with Lily, who provided me with information & a recommendation to talk with a manager. The store manager, Luis, confirmed the information, and went a step further to see if there were any additional options. Ultimately they were not able to help me today, but I appreciated their efforts and genuine concern so I still consider this a very positive experience, and will continue to be a loyal Staples customer.

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9 years ago

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10 years ago

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Review Highlights - Staples

“Jess wasn't working but I was greeted by 'Sav' (short for Savanna) and I brought her up to speed on where we wer”

Mentioned in 2 reviews

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called and. told owner that would like to come during a range of time the following day. informed…read moreowner problem and phone type. Drove to store the following day and was greeted and helped immediately. extremely fair price. professional repairs and friendly service. RECOMMEND Note: I witnessed a customer leaving after the owner had completed his repairs...as i entered the store.....He had a big smile on his face!!

This repair shop quoted me the cheapest price in the area to replace my iPad's screen. After my…read moreexperience, I can say that it's very obvious why. First upon arrival the place is very sketchy looking with nothing on the door but a hung up banner that was half falling down. When I walked in, I thought there was no employee but as I approached the counter I realized that the employee was dead asleep in the chair. This was in the middle of the day. I wasn't sure if I should try waking him up, so I walked back out and back in to trigger the sound of the door alarm. They don't take any form of card payment, only cash app, Zelle, or cash (definitely not suspicious at all). I didn't get a receipt and I had to ask the employee if he needed my information so that he could call me when it was ready. He seemed flustered and said it was his first day. I'm assuming the fact he just woke up didn't help. I called the owner about two hours in to ask for an update and he said it would be ready in 20 minutes. When he got to the store it was in fact not ready and took an additional 20 minutes. When I got the tablet back, the screen was "fixed" but the iPad did not work when trying to touch it. We brought it back in for the employee to say it was a "defective part". We had to wait an additional three hours for it to be corrected. I will say the owner was responsive via phone calls and yelp but that is the only positive I found. The price point is low, but there are competitors in the area that charge similar rates, I would recommend looking into those.

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Super quick and easy! Had my iPhone 5 screen cracked and knew that it could get pricey to get it…read morefixed but with Yelp I was able to find the shop in my area and since they offered a Yelp Deal! I called and asked if I could just get the discount directly with them- he was so accommodating and said "of course!". Took less than 15 minutes, walked in and paid $60 bucks. Screen was fixed no problem. However, my battery was over two years old and Carlos, the manager/owner, said I needed it replaced. He even showed me the bulge of how the lithium had began to bulge and he charged me $30 (I thought he had told me it was $25, so he either overcharged me the $5 or I misheard him to begin with) when I came back on Friday (had to wait for the part to be ordered) for the battery. Honestly: good customer service, great location for the Kissimmee/St. Cloud crowd and competitive pricing. They deserve a chance, stop by and don't let the surrounding area fool you- this is a professional business. Buy the Yelp deal, save money and get your beautiful smart phone back to health.

I'm only giving the one star because Rodrigo tried their best at conducting good business but I'm…read moreregrettably still missing more than half of my refund for them not being able to fix my laptop's charge port. November of this year would mark a year of me giving them the laptop to fix, February would mark the time for them to give it back and only $40 of the $150 deposit I gave them to repair my laptop. Piggy backing off of a previous reviewer, I would've included photos of the text conversation but it wouldn't be helpful at all considering I still haven't received the service offered or the rest of my refund. When I got the laptop back it also didn't have the screws it came with...

Staples - shipping_centers - Updated October 2026

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