Staples always have just what I need in home office supplies. I have to go at least once a week to check out sales they might have running. The staff is very knowledgeable and helpful. Fast copy service too. I don't understand the low score but hopefully my review will help out. read more

If I could give this location 0 stars I would... Do NOT ship a package from this location. It's been one issue after another and 45 days later my package is still sitting at their store. While some of the issues were UPS related, the local Staples provides NO support nor are they accountable for their own actions. ERIN, the location's "general manager" provides nothing but excuses and could use some additional customer service training. The true test of a company is how they perform when there are issues. Unfortunately, Staples in Winter Garden has failed. read more

Day before school starts only 3 registers open and a line stretched to the back of the I would like to say this was unusual but it has been like this for a week. I tried one hour store pickup But that doesn't help if the wait is an hour in store. They need to be more prepared for the busy season and I recommend a separate line for 1-hour pickup orders. Prices are good this year and they have a good selection. read more

I have order some thing from staples to pick it up in an hour, the biggest mistake I ever made they charged my credit card twice and in order to get this matter fix it took days the best thing to do I just go to the store. they had me so upset they are quick to take their money but not quick to give it back. read more

I come to Staples frequently, as I live in the area, but never need assistance. If you need assistance you will be disappointed here. I came in with my 13 year old son who "had" to have a specific g2 gel pen. We went directly to the pen aisle where there was an associate on a ladder. I saw he was stacking shelves so did not bother him (my mistake I am the customer after all) and we looked for the specific pen. Not only did the employee not offer tohelp but he moved his ladder in front of us so that when my son found his pens he had to reach through the ladder to get it. I decided to turn this experience around and show my son what not to do when he does get his first job... Not sure this store stresses customer assistance as much as it should. BE warned. read more

I must be the only person that ever gets good service here. Every time I walk in they great me. I went today to buy toner. It was twice the price of Amazon and they MATCHED the price. That was a $40 savings:) I have also gone there to use their UPS shipping services and have always gotten great service. If I just need to tape a box closed they don't nickel and dime me like most UPS Stores do:( I have also used their document services area. My only negative comment is sometimes they don't have enough staff at the desk, or any at all. Their copies and print services are on par with the local competition. I will definitely come back! read more

Very rude. No customer service what so ever. I go inside to print some copies and she just sits at the computer. I ask how much it cost and she doesn't know. I ask if they have card stock and she replies that I can go buy some. All this and she is still sitting at the computer. Never again will I step inside this store. read more

I visited this store yesterday in hopes of finding a replacement for a tablet that died on me. I was in town from new York for a meeting and needed a tablet for presentation notes.  I told Fernando, the tech associate, that I was interested in the galaxy tab 4.  He explained that it was out of stock and suggested several replacements, but none of them met my needs.  As I was getting ready to leave, he mentioned there was a Google Nexus 7 display model in the back.  It was perfect for my needs and $80 less than the tablet I had planned to purchase.  While he was getting the tablet, I spoke to the cashier, I believe her name was Cristal.  She was very friendly and helped me with directions back to Disney, as i'm from ny and my phone battery was about to die so i had no GPS.  She even gave me a shortcut to help me get there faster.  Fernando mentioned in passing that he was hoping to buy the display model that he sold to me the next time he got paid. I felt  bad that I was buying it, but had the utmost respect for him for doing what was necessary to make the sale and putting the customer first.  It's rare to find that level of customer service these days.  I'd love to see Fernando rewarded for his efforts.  Both of the employees i interacted with were just fantastic, and they made my day.  They deserve recognition for a job well done! I now have a great tablet upgraded with the very latest Android Lollipop OS. Very satisfied customer here.  I will definitely look to Staples for future purchases. read more

Okay so for the most part Staples has everything you need when it comes to office supplies. But you better be able to find it yourself otherwise you're SOL. I was in there earlier today and I was able to find the binder I was looking for only because I had bought one there before. But I was looking for a specific kind of clip and there was no employee to be found other than the cashier. Finally I gave up my search and went to purchase my binder. There was actually another employee in the area but I went to ask him a question and he just walked away. Guess he didn't see me. But then I place my items down for her to ring in and I say "Hello". Normally this is where the greeting is returned and I'm asked if I found everything okay. It never happened. When I specifically wanted to know if they had something. She didn't even make eye contact. She merely pointed at the screen with the price I needed to pay. I paid and she gave me my receipt saying "thank you". Was very disappointed. I probably wont go back unless I absolutely need to. read more

Worst store ever! I came to drop off shredding and was told I can't because their bins are full and would not be exchanged for 1 1/2 weeks. Store manager is always on the telephone and unavailable. You always have to wait for customer service and prices are high. read more

This is the worst staples I have ever been to in my life. I came to buy one simple flash drive and the cashier gave my so much attitude. She scanned it and the price was not what it was posed on where they had it placed so she yelled at me. I said I read what the price tag said, and it matches what I have and there are like ten of them over their, but she refused to listen. Then another worker came by and said that is the price it's at and you have to honor it. She proceeded to check me out with an attitude. This place needs to be shut down! Horrible experience! read more

I first called the store to find out if they had what I needed. The employee was kind of short on the phone, and when I said Thank You she answered "UH HOO". does Staples TRAIN employees to say "YOU ARE WELCOME"?? This one had no manners or courtesy. Then I went to the store, it was empty, that should have been my first sign; 3 employees, nobody greeted me, or "I'll be with you in a moment" Nothing, ZERO, NADA. how uncourteous. so I made my way to the isle and a female asked "Sir do you have a question"? Not "DO YOU NEED HELP?" but "Do you have a question?" What kind of stupid people would come up with that ? Well I asked her where the item would be located, and then a 300 pound whale female took over from the first employee and gave me a speech about the COST of the item? What the hell? Never again Staples. I walked out. Thank you NO THANK YOU. Then I went to Office Depot in Clermont and everything was 180 degrees different: Trained and courteous employees, took care of my needs in no time. Do not go to Staples in Winter Garden Florida 34787, it sucks. read more