Honestly mostly come here if I have a return and I don't love how they continue to move where this is taken care of. Today I went in for an Amazon return and the poor cashier was working both returns AND checking people out at the same time. Hopefully this isn't the norm. I am glad to see they have party city located inside now, so we may come by more often for those needs read more

Staples - Party city inside the store - Shipping Centers Near Me - Winter Garden, Florida

Friday 3/13/26 @ 715pm : I came by for a Door Dash order, a simple 1 item mini speaker. I looked in every location that it would possibly be. I finally asked an employee (after not being helped for almost 20 mins) and his response "Maybe there?" So thank you older gentleman with ponytail and glasses, MICH help there. I looked again, nothing. I ask the guy working the "customer service" desk and his response "probably electronics" wow no kidding! Huh ‍ so after that I take one final look around, customer service guy is on his phone back to counter and a customer in line, good job there buddy. The other guy is nowhere to be seen. I I left. No wonder this place is going extinct. read more

I called to ask if they had a 401 yellow ink cartridge - they went to check.... then was told "Yes" we have it. Drove all the way to the store and they presented me with a FOUR PACK of FOUR colors costing 4 times as much as a yellow ink cartridge. I would have gone to another store.... cheating! I will not return to this store. read more

I stopped in to return an Amazon package. Only had one person accepting returns so there was a long line. I was advised they no longer provide Amazon return receipts. Process was as smooth as expected. read more

Amazon return line had about 18 people in it. Not sure why they couldn't put more than one employee on it when there were 3 people at the print and copy area with 1 customer max at a time. Need to get a better system down to get customers in and out of there like set up the packages to be taped up after or something. Waited in line for over 30 minutes. read more

Staples / Fall River mass /entered the store to have 3 copies made waited in line to get serviced 10 minutes wait .employee tried to sell me a card to load payment to use a copying machine .she told me they would show me how to use the machine .I told her I was a customer who had no attention of doing her work . I expected service as a customer.I was not on the payroll . was told I could leave the papers and come back in 2 and one half hours.told her to pound tar . CVS across the street gladly did the service in 10 minutes . will never enter a staples due to the lack of customer service . read more

I have gone to this Staples a few times and there is always good service, the people are very helpful. I would have given them five stars except for the fact that they no longer do photos. I had called about doing a photo and they said to come in but when I got there they told me that it's only color photocopies they are not actually photos. Other than that I recently had an order that I needed quickly. It was for printer ink. had run out of ink and I needed to print some thing quickly and I didn't want to waste any time looking in the store for it. So I ordered it online along with a second item so I would get a discount. When I checked out I wanted to pick it up in the store and the only thing available was the ink. Picking it up in the store was very fast and very convenient because it was prepaid. The other item was delivered to me for free the very next day so I was extremely happy. I plan on supporting local businesses like this for items that they carry even if they are a few dollars more expensive than ordering from the big retailer that starts with an A. read more

Staples - Shipping Centers Near Me - Winter Garden, Florida

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I was just at Staples to return many items to Amazon. I was fourth in line and there was one employee working both the Amazon returns and the Staples checkout line which had at least four There were four other employees standing behind the print counter with no customers. the employee at the Check out needed assistance and a manager came up to her to help with the one thing, then promptly left leaving at least now 10 store customers and Amazon returns customers waiting while the one employee at the checkout serviced both. I was told that Staples customers come before Amazon returns. and yet not one other Employee came to assist the poor girl. The policy of taking Staples customers first says that my time was not valued near as much as the mighty Staples dollar. So disappointing read more

I'm an older lady, I'm good at many things but phone technology isn't one. I needed an enlargement made and asked for assistance in the printing area. It wasn't busy. I was handed a card with instructions, with a glare and she went back to her work. I got thru a bit of the card instructions but it was very clear there would be no more assistance given to me and this was more than I could do without a little more assistance so I left. Wont be back, I'll find somewhere else to get copies. Zero stars if anyone at Staples cares. read more

I went to Staples to return a package my husband had ordered via Amazon. When I tried to open on my phone the return link my husband had emailed me, it wouldn't open. McKayla was at the Return Desk and bent over backwards to help me to open the URL Finally, we agreed I'd go home and get a copy off my husband's phone.. In this age when everyone is in such a hurry, I ended up asking for the manager to sing McKayla's praises: she did her best to help and truly cared. read more

We had a really good experience with this location. Pursuant to finding a new computer chair we visited and were able to sit on many chairs they had in store to test. Do not buy a chair without sitting in it. They all feel super different. After wanting to order a chair the manager Joe was able to get it from a different location and we picked it up in a week. They were unable to ship it so that's the only downfall, but overall bc we were happy with the service. read more

Staples - Checkout counter - Shipping Centers Near Me - Winter Garden, Florida

Poor customer service at the print center. Printed an order earlier this morning, arrived 3 hours after placing order, waited 20 minutes in a line because there's an Amazon drop off line that goes in front of counter and it's confusing if you have to wait in that line or can go directly to print center (you can skip that line for print center) Front desk person said order isn't ready, and I was 4th in queue but it might not be ready until 8:30, (8 hours later), said I can wait but they can't rush it and was rude. read more

I had placed an order online to be shipped free to the store. Once I received the email saying that everything was ready, I drove over to pick it up. I was quickly approached by an associate who went looking for my items. She verified it was me by asking for both the email and my ID. Before I left, she offered to open up the box for me so we could verify that the correct items were inside. To me, it's the little things that can make someone's day, and by her taking the extra time to do that extra step insured that I had actually gotten what I had ordered. read more

I went today to the Winter Garden Village location not knowing exactly how I was going to print some stickers that I want. The girl who attended me went above and beyond helping me. Excellent customer service, extremely helpful and patient. Keep up the good work! read more

I use this location often & have always been pleased with their product selection, prices, great sales, clean and organized store, and consistently great customer service. This visit I had a question I had to work with a manager on. Initially I dealt with Lily, who provided me with information & a recommendation to talk with a manager. The store manager, Luis, confirmed the information, and went a step further to see if there were any additional options. Ultimately they were not able to help me today, but I appreciated their efforts and genuine concern so I still consider this a very positive experience, and will continue to be a loyal Staples customer. read more

Staples - Inside store - Shipping Centers Near Me - Winter Garden, Florida

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Standard Staples, organized in typical configuration. They had what we needed, and our purchase was processed efficiently. The staff person at checkout was friendly and accommodating. We would return, if the need arises. read more

Nice friendly service, always had what I am looking for, priced competitively. Would like to see more high end pens?

Good place to go for office supplies. Do you know the recycle print cartridges and give u points for bringing them in? Which goes to dollars off your purchases? Excellent selection of journals, art supplies, and paper stock. read more

I normally would not write a review on Staples. They all seem to be so much alike and I only shop at these stores for computer ink. The expense always leaves me feeling taken advantage of because I will never understand why it's so costly. Two trips to purchase ink and it covers the cost of my printer. All of that aside Staples always has what I need in supply. The signage makes it really easy to walk in and find what you are looking for and the store is super clean and organized. The reason for writing this review is to compliment the staff. I have never shopped anywhere where every single employee makes eye contact and offers a greeting. It is very pleasant shopping in this helpful and cheerful atmosphere. I am grateful for the offer of assistance and the ability to shop quickly. read more

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I needed to have my Epson printer checked out and manager David Darling spent an inordinate amount of time with me testing every part of the printer. He was so patient and polite with me throughout. I really appreciated the time that he spent trying to diagnose the problem. Finally he agreed to send it back and give me a credit. Thank you so much David! BT read more

Staples is always inadequately staffed. The hey have too many GenZ's working here who have not explored the concept of multitasking. It's so nerve racking. Amazon, UPS and the post office partnering with Staples is an even bigger mistake. Mind you Staples sells shipping supplies but they receive UPS and USPS shipping supplies from the each company. To the general public, supplies from the post office and UPS are free to use. Just like will all of corporate America, these business have found ways to conveyance yet inconvenience you or raid your wallet during the process of doing business. I came in with a pre-paid UPS label and needed a UPS. The cashier said he couldn't give me one. I asked why and he stated corporate policy. I explained I least have my label I just need a UPS label, he still denied. I asked for a manager. She came over same response. She suggested I go buy and envelope off the shelf. I told her that's just silly because I'm mailing through UPS, you have a UPS label right there. It's not like I'm asking her to open a pack of envelopes for sale by staples. I'm asking her for one of the many free supplies they receive from UPS. She also suggested I use the post office envelope I came in with and out the UPS label on it. That's more dumb than me buying an envelope that is free to Staples and me. I'm guess because they are a store that sells shipping supplies her giving me a UPS envelope will some how make them miss a sale. It actually did more than that. I will always make sure to use the conveyance of them being a UPS drop off center but will never use their services for UPS again nor will I ever buy shipping products from them. That's crazy to not just give me a courtesy one! I could see if I had a shipping business and are constantly coming there using their supplies! Terrible use of a manager for her to not make a one time exception! I did a MacGyver move and turned post office inside out so there were not any post office markings and placed the label on that. She did allow me to use their tape. I'm surprised I didn't have to buy it. read more

Jose over in the printing and copying department is the real GOAT! Extremely helpful and professional! Thank you so much!

I was in need of printing services having created a funeral program for my father's upcoming funeral, and wasn't sure where to go for printing assistance. I decided to give Staples a shot as they were somewhat close to our home. I visited the store on Friday, March 15 and was greeted by Jess in printing services. I showed her a sample of what I had created and we talked about my different options. Jess printed a sample for me which was fantastic and I was able to take it home for my mother to preview free of charge. We decided to move forward with the printing so I returned to Staples on Saturday. Jess wasn't working but I was greeted by 'Sav' (short for Savanna) and I brought her up to speed on where we were. She immediately started by printing another sample (because I found an error in my original sample). She worked meticulously to align everything so it would print and fold perfectly. I had not even thought of using Staples at first, but I would highly recommend them and definitely Staples in Fowlers Grove, Winter Garden. I feel so very lucky to have connected with both Jess and Sav. They were so personable and conscientious and they did everything to service me quickly and professionally. I believe I spent a total of maybe 25 minutes combined with my Friday and Saturday visit and I walked out with funeral programs in hand. These two women get 5 stars from me and I will forever take any printing needs I have to them. I was really surprised to see what other services they offer, so I do recommend that if you have any printing or laminating needs - you try them out. read more

The products are great and the service was polite. However, the bathroom was terrible and uninviting!! For the general public you would expect cleaner surroundings!! read more

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I busted staples to get pricing to print out wedding invitations. Sav in the printing dept was more than helpful! She made the process easy, stress free and made sure we were 100% satisfied! I will be coming back if I need anything else done! Thanks so much for helping us with our wedding invitations Sav! read more

Printing services here are terrible. My high resolution (4800dpi) color items printed directly from the digital file came out looking like something printed on a home printer from the late 1990s (Speckles, blurry, inconsistent color, etc). My project also had a even border all the way around, but they inconsistently trimmed part or all of the boarder off from 1, 2, 3, or all 4 sides, many also being cut on an uneven angle. If I had the confidence that they could fix it, I would have asked for them to try again... but it was obvious they were sloppy/lazy and didn't care or just not capable. read more

Sean went above and beyond helping me pick out an office chair for my partner. Excellent customer service, extremely helpful and patient. Keep up the good work! read more

Avoid this place. Slow customer service, lack of employees when there are lines for printing, shipping, ect. There seems to be no lack of urgency to help anyone. Recommend using Amazon for purchasing or other nearby businesses for office needs instead. read more

Sorry but when it comes to Staples stores; this one really falls short. Everytime I have gone into this particular store the registers are slow, hard to find someone avialable to ask a question if you need to and just not on par for the shopping center it is in or for Staples in general. Tried calling to see if they had something; 5 minute wait ... I try to go to the one near work when I remember and avoid this one. read more

This is the only office supplies store in my immediate area. The next closest store is about 10 miles. The store was a little bit hard to find, as the location was not correct on the Yelp map. It is located in the Winter Garden Village, all the way down the main road, next to Havertys. The store itself is very clean and well marked. They have a lot of really cool products that I would love to buy if I had a home office. There is also a great printing department, if you need to print anything off. The service was okay. I wanted to ask a couple of questions when I first walked in, but couldn't find anyone and didn't want to stand in line just to ask. It's an annual tradition to buy my dad a weekly/monthly planner. When I walked down the aisle, I was appalled at the prices. The cheapest planner, which was a very thin, basic monthly planner was $20. The prices continued up to above $40! What?? Needless to say, I didn't buy any of them. I will be running to Target or ordering online. read more

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What a great experience at this location. I came in with last minute project. With little knowledge with computer graphics the associate was extremely helpful and professional with all my request. Can't say enough how much I appreciated his amazing customer service. Would definitely recommend this location! Thanks again to Jackson H. For all your help!!!!! read more

Decent staples in WGV. It was pretty empty when I arrived on a weekday with one or two cashiers available and a manager on staff. I can imagine the location getting backed up pretty heavily if there is significant foot traffic. read more

Prefer Office Depot. The pricing and customer service is a lot better. Being a business owner the pricing is better for what I need

Copy and print center employee shouldn't be fired but sent back for training. She straight up lied to be to say they were backlogged and so noticing there was nothing going on while shopping I asked the manager and he radioed her to confirm she has no work that she was cleaning/side work. I hope to never return to this location for print work again She has no concept of customer service She has no concept of how to do her job She has no concept of being helpful She has no concept to use the printme feature that I tired to use but she sent me to a computer where I was charged for nothing. After talking with the manager again he was nice enough to let me email him my 3 page file and print it. I will gladly update my 1 star to 5 if you can confirm she goes to some classes on how to be a better employee. read more

Baffled by the horrendous treatment given to customers. My husband went in to get packing material, tape, etc. When he so much as touched an old box, he got harshly rebuked by an overzealous employee in dire need of sensitivity training and manners when he asked if we could have it. . Wont ever come back. read more

Over the top incredible customer service! I have been impressed in the past with their customer service but today they outdid themselves. When shopping last night our daughter left behind a very small pink bunny. Of all the ones she could have lost of course it was the HANDMADE bunny from a precious family member! (Lesson learned, no stuffies come out of the car) I called this morning and they kindly looked for it with no luck. We came in and tried to find it ourselves with no luck. Tammy at the register was very understanding and sympathetic and took my number and promised to call if they found it. The employees went out of their way to search the store and found it! Tammy called me personally and was so encouraging to my daughter when we came to get it. So major shout out to everyone at Staples for going WAY out of their way to help my family and save the day today. You are THE best! read more

Just had the worst experience ever at this store buying a printer. My husband saw a printer on sale today and we had not gone with the intention to make a large purchase. We didn't have our Staples business card and they couldn't look it up. The cashier is talking to the manager across the aisle in a microphone and she answers out loud but never acknowledged us standing there. Our alternative card would not swipe in their equipment and couldn't be typed in manually. Then, we pay with cash and the cashier tells the manager that we are paying with cash and the manager proceeds to tell him that he has to scan every bill. All of this and the manager walked away. She never once acknowledged us. I felt very insulted and appalled at the behavior of this location in which we frequently shop and spend hundreds of dollars. Amazon is looking like a much better alternative. read more

Purchased printer cartridge using $24 rewards certificate I had accrued. When I got home, I realised I bought the wrong ones so returned to store to switch for replacement. They refunded back my money but wouldn't apply the rewards to the replacement cartridges I purchased. read more

Wow. Do I ever wish that there was a "no star" rating! Don't waste your time coming here if you need something printed. I came at noon on a Thursday. No one in store, no one at print counter. I needed a single print. One. Just one. I was told that it would be thirty minutes. For one print. Cashier was totally annoyed that I even asked to wait for it, like a customer was a total inconvenience for her to "deal with". Staples, I realize the print counter is only a small portion of your business but I spend thousands of dollars a year on prints and the business that could have been very loyally yours will now go elsewhere. I've even referred my customers around the country to go to staples. I'm shocked at the rudeness and total lack of customer service. If you need prints, go to Office Depot!!!! I have never had to wait for prints like that, especially at this time of day. read more

Customer service is not the greatest at this location. I submitted an order for 3 color copies on white stock board to be printed from their website. I overlooked the default date set for pick up, which was my fault, but we were seriously getting three pages printed, nothing bound, stapled, etc. I asked the employee working in the copy department if they would be able to just print it since I was already there and it was such a small task. I was informed she was doing two other jobs and that it would be awhile before she could get to it. If it was a large job I wouldnt complain but seriously THREE pages! And I had to drive 15 minutes back the next day for something that takes less than 5 minutes. read more