The owner Tim was incredibly helpful while I was trying to print a short PDF. He was courteous with…read morea customer on the phone who had an absurd number of questions about a package he didn't even ship for that person. I highly recommend his store.

I stopped by this UPS store to send back an Amazon item that needed to be returned. This process is…read morethe easiest in the world.....if you need to return something from Amazon, you get online, process the return, then you get a QR code that can be taken to any UPS store. They will scan the code, take your package and give you a receipt....simple and quick. Besides this service, they sell office supplies and packaging supplies. They offer laser printing services, mailboxes and much more. The guy working was very pleasant and very efficient in handling my package.

I don't have a need to ship a package very often, but when I do, this is the UPS location I have…read moreused over the past several years. Our last visit we needed to return the previous owners license plate from a vehicle we recently purchased in another state. The original owner let us use their plate until we had it register here in RI. As soon as we had the vehicle registered, we stopped by UPS and sent the plate on it's way back home. The gentleman assisting us was polite and enthusiastic. We let him know what was needed, he quickly began the process of creating a label for the package and let us know when the package should arrive, barring any unforeseen circumstances. There was some information on the label that needed to be changed (name spelling), which was quickly accomplished. I wanted to be sure the spelling was correct as the package was being picked up at another UPS store, not delivered to a business or home. We paid a reasonable amount, had the tracking number in hand and were out of the building in just minutes. The package did arrive in the time expected. The owner let me know they had returned the plate to their DMV and that was that. Quick and efficient. Just what you want in a delivery service.

The people who work here are nice but something's wrong with this business. I needed to ship a…read moresmall package to England and the cheapest option was over $400, I went down the road to USPS and I shipped the same package for $80 express shipping.

We needed mailing supplies and they had them. Easy-peasy, lemon squeasy! It's a cute place, with…read moreparking.

I would like to cancel a previous review..BIG mistale on my part. Fed Ex…read moredrop box was at 55 Coogan (at the aquarium.

This post office is pretty bad. With the weather we've had recently, it's understandable that…read morethere are delays and closings. However, the Westerly PO manages to open and Charlestown does not, even when it says it is online. Mail delivery has been terrible for years and is worse now. It's often 5 days or more between mail deliveries. No truck goes by and no mail is picked up for days. Never mind the old PO motto "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds". I remember when mail was delivered to your door 2x a day. Now we're lucky if we get it at all and often it's someone else's mail delivered to my address. And if you ask a question, a snarky retort can be expected. The worst!

This review is for Charlestown USPS as a delivery service. If you're visiting the branch to send…read moresomething out, I'd probably give it 3 stars. This is probably the worst USPS branch in RI. Every package that gets sent via USPS does not get delivered. I've tried calling to get it resolved. Each time, they swear the postmaster will get back to me. It's been 3 phone calls, 2 branch visits, and 3 weeks later, and the postmaster still has not called me. I've filled out the white card where I can designate where to leave packages. They seem to be ignoring that completely. Every time I call, they tell me that they can't deliver to my front door because they're a rural delivery service. Hm. Okay. Charlestown isn't the first "rural" town in which I've resided (and the other rural towns in which I've lived had no problem leaving packages at my door). Got another one? Oh, that's right. Then they say there's not enough space to turn the mail truck around. If I can turn a 23-foot U-Haul around at my place (which I did several times while moving in), I'm pretty sure a small postal carrier car can do the same. Today's excuse was the best: "Carrier is unable to gain access to front door to deliver the package." My God, I didn't know I was trapped in my own house! Thank goodness USPS tried to deliver a package and told me I can't get to my own front door! Nice excuse. My front door is perfectly accessible, thank you very much. Bottom line, zero customer service (literally zero.........nonexistent. they don't even contact you). The postmaster treats you like she's doing favors for you gratis; not like you're a customer who's paying her with your tax dollars. If I could have another mail service deliver all my post and parcels, I would.

Tom in the UPS section was a great help to me in an Amazon return and saved me a trip back home…read more Huge thanks! Great customer service! Thanks Tom! Elisabeth

The friendliest store to deal with, I go out of my way to visit for purchases & printing!read more

Pleasant Customer Service, and they take care of my UPS and FedEx parcel efficiently. Highly…read morerecommend.

Wow. The epitome of nasty, rude and not customer service focused or oriented. If you can avoid…read morethis place, please do so, and ship your items from another location.

It's a shit company all the positive reviews are paid. Very unhappy with product, service and…read moreshipping.

Let just say, that you come across, honest service providers, who are trustworthy and reliable who…read moremake home visits if need be; and there are small businesses, that are run at high standards, are highly competent and as up to date as the major corporate outlets; and then there are businesses that do not justify overcharging for what is become a vital service for isolated elders, during this devastating pandemic. Unfortunately, most commonly you'll find none or one of the three, occasionally, two of three, But Jack, the owner, is that kind of guy, and he runs that kind of business. 3 out of 3.

They are competent and efficient as well as honest. They…read morerespond to requests quickly and I trust them with my sensitive information.

We have been bringing our computers to Lou's Computers for years. They are always friendly and very…read moretalented. We have also been happy with used computers we've purchased. Highly recommend them