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    Staples at University Parkway
    Thomas S.

    Stopped at Staples off University Parkway across the road from the University Towne Center Mall to buy something today. I thought those who were accommodating me solved it on the fly by just stepping back a few feet and pulled their mask down so I could see their lips. Or there were other employees not wearing a mask but kept the social distance, which worked fine for me. Sign language wouldn't work because I don't know it since I normally speak and converse everywhere. The masks weren't really a problem until I shopped at the Staples® store. I was looking at a product that was around $200 and I was inquiring about it that was in boxes and the one that was on the floor as a display model. I couldn't find a salesperson on the floor so I asked the young lady at the customer service counter. She had a mask on and I was able to work it out with her when she "mimed" that someone was on the floor and that I would have to just go look for the person. She seemed busy with her phone and was not happy with having to get her message across to me. I went back to the display area and walked around and spotted a young employee gentleman and asked him about the product I was inquiring and he talked with his mask on and it wasn't working because it was getting complicated. So I told him about my hearing loss and I explained that I need to read lips to communicate. He sort've froze for a second, "mimed" for me to wait a minute and left. Another young gentleman came over and I went through the whole thing with him about communication barrier. I even suggested he could write it out what he was saying. He just stood there and continue speaking with his mask on. I could see he was wearing his badge that was a little different than the general employees and had the "supervisor" or "manager" shirt on. I would think he would be, at the very least, accommodating, in the best interest of Staples ®, and his job. But, nope, he refused to accommodate me in any way whatsoever. I asked again and again let him know about the communication problem to be sure he understood clear as day what I was saying. But the expression on his face, which showed through the mask, made it very clear he will not do anything about it. I was surprised.

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    3 months ago

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    3 years ago

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    3 years ago

    Disarray, under staffed, lack of inventory. Will Staples be the next major chain to die in its brick and mortar model?

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    6 years ago

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    8 years ago

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    Rebecca

    Thank you for the review!

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    10 years ago

    I have printed the flyers for my business. The quality was so terrible, was too dark to read.

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    Techy - Sarasota

    Techy - Sarasota

    (9 reviews)

    I took a camera lens in for repair in Nov 2025. After no communication 2 months, I called and was…read moretold they were waiting for a part. Another month went by and no communication. I called - still waiting for part. I went into the store and spoke on the phone with the technician who said the part had come in and the lens should be fixed by the following week. Two weeks go by, no communication. I went into the store again and was told the lens was in Miami because the tech didn't have the tools in the Sarasota shop to fix it. It has now been 4 months. I have demanded that the lens be returned and not only have they not returned the lens, but I just get the run around and blame shifting. I am having to resort to filing a small claims suit. Avoid this business at all costs.

    so my 14 year old son worked his behind off to purchase an Xbox Series X, after a few months of use…read morehe noticed the hdmi port was loose so he decided to have it repaired before it totally broke. when doing research on repairs he had the option to ship to microsoft for free seei it was still under warranty although this process took 10-14 days he didn't want to wait that long. I let him make the decision because he was also paying for the repair, he chose Techy on Beeridge and cattlemen in Sarasota because they gave him a fair price and assured him it would only take 3-5 days. well, after many lies, excuses and 6 weeks later he got it back just to get it home to find out it wasn't working at all. we brought it directly back to Techy and this went on for about another month. we dealt with the manager there (Theo) who we later found out was also working at the North Port store because we drove down there to see if that location could help us. at one time Theo told me over the phone that I called there too much and that's why he couldn't get any work done, I called 3 times one day because he kept prom me he'd call right back and never did. theo finally blamed the issue on a software problem and said it was something my son did wrong. I spoke to the corporate office and they informed me to request a work order from Theo . a refund and the owner's information so I could contact him. Theo denied all of that. initially when they opened the Xbox up they informed my son there was nothing else wrong with it except the loose port. My son is so disappointed and I'm still trying to do something. I will not stop when it comes to my son. what kind of life lesson is this teaching my beautiful boy. Shame on you Theo and shame on whoever the owner is for not reaching out to me and trying to solve this. please go somewhere else to get your repairs done. stay away from these dishonest people. In life you do a job for someone you do it right and if you make a mistake you fix it

    Staples - shipping_centers - Updated May 2026

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