We visited the Dotted I on a Friday afternoon to look at wedding invitations, since they carry the…read morebrand we liked best. The owner did not introduce herself but set us up with books to look at; after a few minutes she asked if we had any questions, which we didn't yet. 15 minutes later, we were full of questions. Unfortunately, the owner had left for the day without a word to us, leaving an assistant who tried her best but didn't have much familiarity with the invite options. I had actually called earlier in the week to make an appointment to ensure we'd have expert help. They told me unequivocally I didn't need one and the owner and a graphic designer would be available to help on Friday afternoon. Of course, like all wedding stuff, there is no help to be found online and no clear pricing information in the books. We certainly couldn't order anything without the owner's help. Knowing this, we'll be driving further for expert help and not returning here. Grrr.

If you want to get what you ordered I would not use the Dotted I. I ordered business cards never…read moregot a corrected proof to see or agree to. I called twice to say I had not got a proof! never got a call back until the call saying my cards are in. I went they were the wrong size. I was told by the woman behind the counter that is not what I ordered, I told her I wanted the larger cards she then looked at the order and I was right. The Dotted I did redo the cards at no charge but the font is still wrong. I called and talked to the owner she told me that they were not going to redo the cards again at there cost she stated "she had a initialed proof". I don't initial anything, I told her this and I NEVER saw any proof. she again stated "she had a initial proof and she was not going to redo anything for me". So if you want it done right I would go to Taylor stationary it is right around the corner.

Useful for some things; otherwise too expensive! Too elitist. Wish they could cater to a wider…read morecross-section of the community of gift givers!

Emily goes above and beyond for customers. She makes the whole store feel special. Companies need…read moremore star people like Emily, she is a gem. I love this store and staff. True genuine connections from amazing people that care about you. Please shop here and ask for the store manager Emily, she will make your day.

I contacted a number of the obvious places in Cambridge for service on my several-years-old Brother…read morecopier/scanner. (It was producing near-unreadable double images.) It seemed that none of them offer printer repair. Reluctant to just give up and buy a new one, I called Collins in Arlington. I couldn't be happier! My machine just needed a diagnosis and a new part. The newly repaired machine is producing sharp, clear copies. They also cleaned it--it looks like new. A very gratifying experience.

Cleared a paper jam from my Brother printer in less than a day, at a very reasonable price given…read morethe the printer had to be largely disassembled to get out the errant scrap of paper. Very nice people to deal with and I recommend them heartily.

What a great place! I came to them with just a little personal job of making copies from my phone…read moreand it was if I was a large company with an order. They treated me very well. The job was AMAZING! What great customer service as well. For your copy needs please don't miss this place.

Minuteman Press Natick created a beautiful Funeral Program for a family member. Tony and Elwood…read morewere responsive, flexible, easy to work with and, just as important, empathic. My technical skills are limited but they were able to transform our ideas into a lovely keepsake at an affordable price within 24 hours of my initial contact. The graphics are beautiful and the result professional.

I generally prefer to use UPS, but avoid this franchise/location. The space is small and crowded…read morewith limited options, and I don't find the owner/manager, particularly thoughtful. The USPS is only a couple blocks farther and is a spacious and well run office. Around the corner is a similar large well run FedEx office.

YEARS of great service -- This UPS store has been printing our quarterly Compassionate Friends…read morenewsletter for bereaved parents for years. Always patiently, beautifully. Allowing us to see a print-proof and make adjustments before the full run. John especially has been always willing to go the extra mile. Cannot imagine printing anywhere else.

Very bad customer service, the girl who worked there is super rude. I feel bad for FedEx…read more Unfortunately there is no name printed on receipt that I do not have her name. Location is PMXK, Device ID -BTC01 Date is 11/11/2022 1pm. With this info, FedEx can find out who that rude staff is.

They do not back up their work. I had a job thru Canva. It was picked up by a messenger. when the…read morejob arrived, they did not print the second side. When I called the arrogant girl that picked up the phone after 15 things, said did you look at the job when you picked it up? if you accepted the order, it's yours. Never in my life has a company not taken responsibility for a job they did wrong. I will never send a job to FedEx for printing again.

I requested an appointment online and Len responded within an hour or so and was able to schedule…read moreme for 11 that morning. The problem was that my laptop was not seeming to boot up, just the lights on and the backlight screen glowing. I dropped off the laptop at his address, which is his residence and he said that he would look at it and let me know whether he could do anything about it. The fee was $40. He was operating out of his dining room, no problem there, but he didn't seem to have any diagnostic equipment and so I was a bit apprehensive that he is more a hobbyist doing this as a sideline, and not a full time professional. About an hour later he called and told me that both my laptop battery (less than 2 months old) and power adapter had gone bad and that was why the laptop wasn't working. I expressed surprise that the odds of both going bad at the exact same moment must be pretty high but he was confident in his diagnosis. I paid him the $40, thanked him and left. Later that day, I took the laptop to a well established computer repair shop in Wellesley Hills and left it for them to look at. They called me an hour later and told me that the LED on the screen display had gone out but that the computer was fine as it worked beautifully when they hooked it up to an external monitor. I ordered the new screen from them and took the laptop home to use while I waited for the part to arrive in 2-3 days. I connected my laptop to my spare external monitor and confirmed that the second shop was exactly correct, it was the screen, not the battery, not the power adapter and certainly not both of them at the same time! Len is a nice guy, was accommodating in his schedule but he completely blew the diagnosis on my laptop.

I recently had my aging PC die on me, losing a ton of important files in the process. Len at…read moreTechnology Whisperers was able to recover everything for me!! It was a huge relief and they were a pleasure to work with. I felt the rates were very reasonable as well and they didn't take long at all. Highly recommended!

April 20, 2026 Based…read moreon the positive reviews I read about Joe's Discount Office Furniture in Salem, NH, I went to this family-owned business last week to purchase an office chair. Jake was friendly, knowledgeable, patient, professional, and thorough. Jake explained many options to me. In the end, I purchased an ergonomic office chair. I also highly recommend Joe's Discount Office Furniture.

I was in Salem to go to a specific store for an office set up. When they had nothing I looked in…read moreWaze I noticed Joes was literally down the street so off we went. The store was remarkable in the sense it is smaller yet almost every office set up you might want seems to be on display. We quickly settled on an L shaped configuration ac matching cabinet and well beneath our "guess" at the price. Two things that stand out. We paid for delivery and set up. It arrived on time and could not have asked for more professional a gentleman doing the installation. I had a minor defect ( from manufacturer-they would not have known) on the cabinet. Hard to see unless you are looking specifically for it. I texted Jake at the store, sent a picture and within minutes I had a response saying the part was on its way-that simple. It came in about 3days. Perfect response from a business. I am so impressed I will had Joe's to the list we have of business's we provide to the residents of our association. If you are looking for that desk or chair or anything for your office-I cannot recommend them enough. An outstanding local business.