Monday 5/18/26 @ 11:30am. I had been there last year & left…read morevery happy. Recommended them to everyone & boasted about them on my local fb group. Went in today. Horrible Experience! Man was so rude & pushy. Would not let me ask any questions. Just kept interrupting me, even after I explained that I just got out of the hospital and my mind was a bit foggy. He kept repeating that "There's one of two ways I can help you". (Pointing to the sign) I could sign up for the $99/monthly service or pay $150 and he will clean out the phone". I was prepared to pay the $150. But I just had a couple questions! Again he cut me off and repeated his offer. I got visibly upset. I asked if he was the owner & he said No. I asked who was the owner and he said he did not have to reveal that information... I left and went to the place I used to go before I found them last year. I will forever share my experience and refer people to anywhere but there! I went to the place I used to go before and it turned out I JUST HAD TO CHANGE MY GOOGLE PASSWORD! No charge!

My bank account was hacked for over $6000 the same day they "repaired" it and it continues to…read morehappen. I was forced to open another account at a different bank. The thing that was odd - they hacked the new card(s) before they were used. Cloning devices briought in for repair?

My laptop was possessed! The Tuff Techie team, properly…read morediagnosed the issue and corrected it. There was good communication between us. I would definitely recommend Tuff Techies. Thanks.

Once again, tuff techies were able to service my computer in a timely manner at a fair price!…read moreAlways great customer service. Highly recommend them!

Dropped my Phone a few days ago, my screen was trashed. I stopped by without an appointment and had…read moremy phone fixed within 30mins. Highly recommend their services

Update on my review. My Apple Watch 10 sensors stopped functioning properly within two months of…read morepurchasing the watch. The one feature that I purchased the watch for is no longer working. I contacted the seller multiple times, but have not received a response. Now I have an expensive paper Weight. Very disappointed.

My wife dropped her phone. And the whole screen turned green. It was not cracked or anything else…read more After reaching out to a handful of places. All asking for "diagnostic fees" and have various upsells and fees depending if it had this or that, iRescue was the first spot they seemed so casual.. over the phone he asked for us to just swing by and within 15min he'll know if he can fix it or not. No sales tactics and nothing merely than just a conversation. He told me the price for a screen replacement since he believed (phone unseen at this point) that would most likely be the issue. We ended up waiting a day, then going with iRescue. They ended up replacing the screen and calling us that it's ready for pickup. Although it's not an OEM screen, this merely buys us time until the "latest and greatest" phone is released.

iRescue responded to my project request on Yelp very quickly and was able to get my phone repaired…read moresame day. We will definitely be using them in the future for any repairs.

I was making my way home to Vegas though Kingman with an iPad that worked fine but had spidered…read moreglass. I googled repair and this place came up. Ken replaced the glass with a black boarder as requested. Then he broke his last black boarder by the power button, I of course agreed to pay his original asking price $95.00 for a white boarder piece of glass. When I got home 117 miles away I discovered the wifi was not being picked up though out the house as it always had before. I needed to be right next to the router. I called Ken and he said the antenna is very delicate and is located next to the power button. He guessed he broke it when he broke the last black border glass in his inventory, hanging me with white and nearly no wifi ability. Rendering my iPad worthless as I use wifi all day at work. I took the iPad to iRepair on Spr Mtn in Las Vegas. They charged $64.00 to take Ken's white boarder glass off and replace the antennae. I texted a copy of the receipt to Ken and he broke off all contact. No refund. No response.

I went to him because he was the only place in Kingman that worked on the charging ports of…read moreandroids and I have to tell you it was not a very good experience I ended up paying for a charger that I did not need ( he told me I was just placing a deposit on it. ... yep. . Stupid me. .A used charger for $45) and then he was trying to gouge me for the replacement part for the port..which took 9 days to get..not the two he quoted... when I told him just to forget it and I would pay for the item that he had to have specially delivered I told him if he s h old me the en voice I would pay for it and he could give me back my 45 bucks for the charger ...He stated he didn't have the en voice but he knew it was 30 for the part....The part was less than 2bucks...on the internet....please...stay clear of him...I realize we don't have a lot to choose from in Kingman but we don't have the money to throw away... Lil Kim gets one big star only because I cannot give him 0

Came here to pick up my new key and the employee is installing the new one. I got a good deal here…read morefor my first time coming here. I'm definitely coming back here but this time I gottta be more careful. I didn't know that car keys are expensive but I did learn my lesson

getting genuine parts and making sure that they put everything back in place after a repair on a…read morephone guy was nice though

Staff was great and reasonable prices . Fast service . Good customer service . Located in a…read moreconvient area .

AMAZING customer service! Everyone in the store is extremely…read morehelpful and friendly! I'd give 10 STARS if I could!

My son was home from college for Christmas and needed the screen on his Lenovo laptop replaced…read morebecause it was cracked. He had to head back to school earlier than expected, but Julio ordered the part and was able to work on it quickly and get it done before he needed to leave. Julio is very professional, responsive and communicative, which I greatly appreciate. Would highly recommend and will use Julio again if needed!

Took my Iphone 14 Pro MAX for screen replacement (Oct 2024) and prior to pick up, he wants to get…read moremy personal pin to unlock my phone (redflag#1) and test it - which i promptly refused due to privacy concerns and common sense. During pickup, I unlocked my phone for him and he did nothing. I inspected the phone and find no issues. After having the phone for a few hours, I noticed that were some ghost touching when the phone is being charged wirelessly. At first he refused to acknowledge the issue and blamed the charger. After a couple of visits of him trying different stuff, he agreed to try a different screen. He said he will call me when he got the replacement screen but never did. Calls and texts were not returned. After 3 months he finally got the screen and got it replaced. The new screen did not have the ghost touching but it did have a dead pixel in the center of the screen. He said he would give me another replacement screen but never did. Its June 2025 and I give up - I learned how to live with the dead pixel in my screen. Some excuses he gives: Oct 15, 2024: Emergency - Cancels our appointment and ghosts me. No response for 1 month Nov 15, 2024: He said that he thought my wife stopped by his shop and got it fixed. (What? How?) Jan 29, 2025: Its my fault because I did not give him my pin code.

8 years later I was here and I'm so glad they're still in business. I always went to them when…read moreneeding a repair and they always do the best job at a fair rate! Also so fast and efficient! Thank you gadget repair!

Super friendly and extremely helpful! Walked in and out in 5 minutes. Definitely recommend!read more