Absolutely the best around. I had a screen simply stop working that was previously repaired by…read moreVerizon through Asurion. I brought that phone, frantic, to John at Reconnected. I need my phone to unlock many parts of my remote job through multi-factor authentication. The thought of being without it through the Memorial Day weekend was overwhelming. John began by RESISTING the repair because screens are pricey and I may have been able to get it "free" through Asurion. He offered to diagnose, and used his own stock to test whether a new screen would fix my problem. He really wanted me to try to not spend all that money... so offered a "rental" to get me through. He again did everything he could to not charge extra, and helped transfer by hooking up that spare (new!) screen he had temporarily to access my broken phone. I walked out with my rental, and Verizon continued to disappoint. There were issues at Verizon with enabling the spare phone, so I returned near closing time to tell John I just needed to pay for the screen. John insisted on applying the rental money, having only had it for 2 hours, to the screen replacement. There is no doubt this company cares about its community and doing the best job without charging more than necessary. When my repair was done, John stayed late to do the work for another family who showed up during my repair before closing. John then recommended a better insurance than Asurion that would have solved my issue without dealing with Vegas and Verizon.

Monday 5/18/26 @ 11:30am. I had been there last year & left…read morevery happy. Recommended them to everyone & boasted about them on my local fb group. Went in today. Horrible Experience! Man was so rude & pushy. Would not let me ask any questions. Just kept interrupting me, even after I explained that I just got out of the hospital and my mind was a bit foggy. He kept repeating that "There's one of two ways I can help you". (Pointing to the sign) I could sign up for the $99/monthly service or pay $150 and he will clean out the phone". I was prepared to pay the $150. But I just had a couple questions! Again he cut me off and repeated his offer. I got visibly upset. I asked if he was the owner & he said No. I asked who was the owner and he said he did not have to reveal that information... I left and went to the place I used to go before I found them last year. I will forever share my experience and refer people to anywhere but there! I went to the place I used to go before and it turned out I JUST HAD TO CHANGE MY GOOGLE PASSWORD! No charge!

Jeremy offers great solutions and explains them well. This visit, he set up my new MacBookAir and…read moretransferred all the info from my old one, as well as found corrected the error blocking my back-up drive and taught me how to avoid that.

Tuff Techies is a great company, it is easy to make appointments, they listen to you about the…read moreproblem you are having, knowledgeable, take pride in their work, care about their customers, still be professional and get the job done. Very pleased with the techie and company. We highly recommend this company.

Jen at the Amazon Return Center is always so friendly, funny, and efficient. She does an excellent…read morejob handling returns while still taking the time to carry on genuine conversations with customers. On top of that, she seamlessly switches roles--managing returns and stepping in as a cashier when needed. Keep up the amazing work, Jen! You truly set the standard for great customer service, and it's clear you take pride in what you do. Your supervisor should be very proud!

Hey Staples in Kingman- your cashier #1947217 is pretty good at his job. He was on the phone, and…read moreinstead of seeing me standing there and ignoring me, he whispered out asking how he could help me. I asked for renters/lease paper. The man says Aisle 19 (if I'm remembering that correctly). Not a bad price either. We just moved to Kingman, and already so impressed with several of the businesses here. The customer service in Kingman is top notch!

Rami fixed my iPad. My plane had to get changed to a sooner time and Rami offered to ship it out to…read moreme. Amazing service. Will definitely return!

Update on my review. My Apple Watch 10 sensors stopped functioning properly within two months of…read morepurchasing the watch. The one feature that I purchased the watch for is no longer working. I contacted the seller multiple times, but have not received a response. Now I have an expensive paper Weight. Very disappointed.

My wife dropped her phone. And the whole screen turned green. It was not cracked or anything else…read more After reaching out to a handful of places. All asking for "diagnostic fees" and have various upsells and fees depending if it had this or that, iRescue was the first spot they seemed so casual.. over the phone he asked for us to just swing by and within 15min he'll know if he can fix it or not. No sales tactics and nothing merely than just a conversation. He told me the price for a screen replacement since he believed (phone unseen at this point) that would most likely be the issue. We ended up waiting a day, then going with iRescue. They ended up replacing the screen and calling us that it's ready for pickup. Although it's not an OEM screen, this merely buys us time until the "latest and greatest" phone is released.

iRescue responded to my project request on Yelp very quickly and was able to get my phone repaired…read moresame day. We will definitely be using them in the future for any repairs.

Came here to pick up my new key and the employee is installing the new one. I got a good deal here…read morefor my first time coming here. I'm definitely coming back here but this time I gottta be more careful. I didn't know that car keys are expensive but I did learn my lesson

getting genuine parts and making sure that they put everything back in place after a repair on a…read morephone guy was nice though

AMAZING customer service! Everyone in the store is extremely…read morehelpful and friendly! I'd give 10 STARS if I could!

Amazing IPhone Repair place Do you live in Henderson? I strongly recommend this location. I…read morewent in to get a piece of my charger stuck in my iPhone, Tara was so kind, patient & reassuring. She took the time to fix it while another Store Clerk helped me replace my old phone case with a really cool strong case to protect my IPhone. They made my Friday & I came out of there with a fixed IPhone New Phone Case & a smile on my face Will always take all our devices there HIGHLY RECOMMEND THIS STORE

If you're looking for a reliable tech repair company that gets the job done quickly and correctly,…read moreI highly SmartFix. Julio did a great job fixing my Meta Raybans for a great price! Truly a 5-star experience!

Took my Iphone 14 Pro MAX for screen replacement (Oct 2024) and prior to pick up, he wants to get…read moremy personal pin to unlock my phone (redflag#1) and test it - which i promptly refused due to privacy concerns and common sense. During pickup, I unlocked my phone for him and he did nothing. I inspected the phone and find no issues. After having the phone for a few hours, I noticed that were some ghost touching when the phone is being charged wirelessly. At first he refused to acknowledge the issue and blamed the charger. After a couple of visits of him trying different stuff, he agreed to try a different screen. He said he will call me when he got the replacement screen but never did. Calls and texts were not returned. After 3 months he finally got the screen and got it replaced. The new screen did not have the ghost touching but it did have a dead pixel in the center of the screen. He said he would give me another replacement screen but never did. Its June 2025 and I give up - I learned how to live with the dead pixel in my screen. Some excuses he gives: Oct 15, 2024: Emergency - Cancels our appointment and ghosts me. No response for 1 month Nov 15, 2024: He said that he thought my wife stopped by his shop and got it fixed. (What? How?) Jan 29, 2025: Its my fault because I did not give him my pin code.

Dropped my phone and somehow disconnected my battery. Brought it in and Juju was a huge help. Fixed…read moreit quickly and efficiently.

8 years later I was here and I'm so glad they're still in business. I always went to them when…read moreneeding a repair and they always do the best job at a fair rate! Also so fast and efficient! Thank you gadget repair!