I forgot my password to my MacBook and totally messed everything up. I took it to Wes and he had it…read morerepaired in an hour at a very good price. Very friendly and professional. I highly recommend Diedrich Tech Repair for your tech issues.

Reliable, affordable, pleasant. More importantly, Wes is an excellent analyst, not looking to break…read moreyour bank, honest. He has been helpful on phone problems, laptop, printers and general advice about computers. And helped me purchase an appropriate printer when mine was starting to chronically act up. Highly recommended. Glad he is in Galena.

Brought my desktop there to check if it needed a new power supply and they checked for free and…read morerepaired it to my satisfaction.

From the owner: Computer, Mobile phone, TV & Electronic Repair, FedEx, Western Union, Title and Registration…read moreavailable at The Kings Of Connections LLC

Went in for a new phone. Oh they have all these great deals so you ask what's the catch? No catch…read moreits only 40 for activation which you cannot pay in store(dumbest thing) and 5 a month. Well now I'm 95 more in the hole because he lied about hidden charges. Great job guys

Absolutely the worst of the worst. Stopped by with a phone I purchased 3 days ago from Verizon in…read moreRockford. 2 issues, can't download text and disconnecting incoming phone calls. I get, a guy that smells like week old French fries, informed him about the text, he opens the program and hits "download" and stares at the phone, I say "so far you've done what I've done". He says I'm using the wrong text app. Funny because I just PAID verison to set up my phone 3 days earlier. He fumbles through my apps and hands me the phone, this is the best part, and says "what's your other problem"? I then put on my not happy face and tell him he hasn't addressed the first issue. His reply, "call tech support". I "F" bomb, you've got to be kidding me. He proceeds to ask me to watch my language, like I should appreciate him doing nothing and telling me to contact tech support. I take my phone and leave. I'm not sure how this guy keeps his job, he was not willing to do a thing to help or go one step out of his way. Not long ago it would have been another outcome and it would not have been good. Keep in mind, you and I pay for this crap service!!!!!!!!!!! sleep well America

Great service and a greta price. Recommendations came from a friend and I was not disappointed!read more

I purchased a phone screen from the store inside of the Vallie grocery store. He assured me that…read more$25 for a screensaver for my phone was because of the quality? I have it seven days and it cracked called and asked if he could replace it for me. He said for a fee of $10. Excuse me you should back your product.!! Terrible I will never recommend this place to anyone. Terrible terrible terrible customer service shame on you. You don't deserve to own a store.

I went there to get my ps5 fixed they said they had to send it somewhere and i will get it back in…read more3-4 weeks 3-4 weeks just for an hdmi port

My phone broke while I was driving through and I stopped in and the services was quick fast and…read morethey reposted my iPhone 12 that had been broke before and now works like new. I would recommend stopping in and checking it out!!

Great customer service. Clean, organized store. Helpful and knowledgeable. I will be back with…read moreany future issues with my electronics. More than anything this company is honest and won't take advantage of you. Some of us don't know much about technology.

Went to get my phone screen replaced at 4:30 and by 5:10 I was out the door. WOW Josh was like the…read moreflash. He even put on a new screen protector in that time. He blew out my charge port and speakers (I blushed a little) what service. what value. Thanks for the A++ service

Great location. Was impressed with the quality of service I received over the phone and in person…read more This trip I was looking to recycle lithium ion batteries, and they were very knowledgeable about what they could and couldn't recycle. Super helpful and I am very appreciative, would definitely recommend this spot for your battery, bulb, and e-cycling needs!

Warranty sucks. They won't honor warranty. Last battery I ever purchase from them. Go to farm&fleet…read moresave yourself the hassle if the battery dies during warranty period.

Oz was great! Good communication and customer service! He diagnosed my iPad right away and told…read moreme exactly what was wrong with it. He fixed it in the time period that he promised! Thank you for fixing my IPad. You saved my artwork. Taylor S.

How can you trust a man who plays golf in sandals every day? Just kidding. These are great people…read moreand a great business.