I love the selection of jewelry that they have on display and their staff are so very friendly and…read moreknowledgeable in helping us choose from which engagement and wedding ring sets that were showcased. I just want to say once again, thank you to your sales associate Michelle, she really helped me and my Husband Albert, with the ring sets that we chose and we are thoroughly happy and satisfied with our purchase!

Specialist in the field of Jewelers. Trustworthy, friendly and quality items…read more Locations in Monroe Wi. & Belvedere Ill Wow I am always satisfied with service. Twila P.

So I don't usually leave reviews, but when someone goes "above and beyond", I feel compelled to do…read moreso. Good Customer Service is sadly lacking these days, but you will certainly find it at Jewelry Concepts! I was looking for something in particular, so I called to ask if they had any of the item I described. The young man I spoke to (Patrick) was very friendly and told me they had "a lot" of them. I drove up there from Byron and the selection and price ranges were amazing! I found exactly what I was looking for at an extremely affordable price! While I was there, I asked about rhodium plating for my white gold rings that I have done periodically. They gave me the price (again, VERY reasonable) and then proceeded to tell me that they do the plating IN-HOUSE! All these years I've been sending my rings out and waiting days or even weeks to get them back! They told me it would be just a day or two and I was blown away! I immediately took my rings off and asked them to please plate them! When Dallas and Jennie realized that I was having three rings done, Dallas told me that if I had some errands to run and could come back in a couple of hours, she would have them all done for me! (This also included sizing up the ring I purchased there a half size.) I was absolutely stunned. Folks, this is what true Customer Service looks like! These three lovely people went above and beyond to make sure I was completely satisfied! Even more satisfied than I knew I could be! I highly recommend Jewelry Concepts for all your jewelry needs. I truly believe that the prices and selection cannot be beat locally! Keep up the good work; I'm a customer for life!

I left my ring to be resized and was told it would take about a week. After two weeks I called to…read morecheck on the status. She was not customer friendly. Stated she had not acquired the necessary material and I could come pick up the ring and bring it back when she secured material. I picked up the ring and took it to another jeweler. I have been a regular customer for the past 10 years, but no more! The new woman working at the business has attitude issues b

Professional and highly skilled artisan! Frame it has completed multiple projects for us- prints,…read morephotos and shadow boxes with Jerseys/memorabilia and they have always turned out beautiful! Plus the mobile service was so convenient, came right to my office!

Paige is awesome and she does amazing work. She fixed a party dress for me, The staff here has…read morefixed many things for me here,The staff is kind and professional. Pricing is excellent. If you need alterations this is the place. They can fix anything. I take all my business here.

Hello Everyone, I…read morecannot recommend Simple Stitches enough!!! I flew in from San Francisco to Chicago, and drove to Rockford, IL in the morning to attend a Wedding Rehearsal & Dinner & Wedding (the following day). I bought a dress last minute, the day prior to my flight, and I could only zip up mid scapular region of my back. Despite all my methods to zip this beautiful dress, I could not. I knew I was going to need this dress to be tailored. The only issue was I needed a VERY fast turn around time, as I needed this dress to be ready by 4 PM the same day! I called about 10 minutes after they opened, explained my situation, and was asked to come in. Immediately I was greeting by the friendly faces working there! They took a look at my dress and gave me a solution. The prices & rush fee were EXTREMELY REASONABLE!!! My dress was done within 1 hour of me dropping it off. And I felt like a princess!! They did such an amazing job, and I would not hesitate to fly all the way from California to Rockford, IL to get any of my clothes tailored. That's how amazing the service was. I received so many compliments on my dress (a House of CB dress), and the alterations made only further enhanced the beauty of this dress. If you are in need of alterations, I beseech you, GO TO SIMPLE STITCHES!!!! Oh, and by the way, if I want to remove the alteration, I can do so without any damage to the dress! And if I don't it is sturdy that it can stay as a permanent alteration to the dress! I wore this dress pretty much from 4 PM to Midnight, and it held up, perfectly!

Beautiful kit delivered today. Ma "Fusil de Chasse" est très excellente. Sent in a money order…read moreand received my order a couple weeks later. Good phone service, line is often busy. Be patient! Good company, highly recommended!

Wonderful customer service!! Approachable and extremely knowledgable…read more Cindy is phenomenal and I'm now a customer for life. Reach out to her and you will not be disappointed. 5 Star Service

Amazing to work with, would highly recommend her to anyone. Alterations went so well and my dress…read morewas perfect for my wedding day!

The re-upholstering job that was done on my old rocking chair turned out beautifully! I recommend…read morethem for any job you need done. They were friendly and very kind, listening to exactly what I wanted. They did the job quicker than I expected also. Sandy Conner

Bousay did an antique rocker cushion for me a few years ago, and just today I picked up new…read morecushions for my antique recliner. Wow! I can't say enough about the quality, friendly nature and the amazing job they do. Another reviewer said they are "upholstery artists" and I could not agree more. And I believe they are very reasonable. Thank you for absolute perfection.

If you are looking for an exceptional seamstress/ taylor who is fast , professional and affordable…read moreRebecca is who you want! I broke the zipper on my favorite skirt and needed to leave town the next day wanting to take that skirt I was frantic I called a couple of places and no way could they even consider fixing it in one day more like a week or two. I called Rebecca and she was the most pleasant reassuring person I have ever talked to. I took her the skirt at about 1:00 on Thursday and it was ready at 9:00 the next morning ! I have since had a pullover zipper replaced and just dropped off an evening gown that she is going to restyle for me. I can't wait to see what she does with it. I have a lot of professional clothes needing alterations that now I will only take to Rebecca. You should too!

Rebecca was the answer to my prayers. She was available to measure and alter my suit coat sleeves…read morewithin an hour and had it back to me within 2 days. She was pleasant and professional and I would use her without any hesitation. She was an excellent alternative to getting an new suit coat. Thanks again John