Absolutely the worst of the worst. Stopped by with a phone I purchased 3 days ago from Verizon in Rockford. 2 issues, can't download text and disconnecting incoming phone calls. I get, a guy that smells like week old French fries, informed him about the text, he opens the program and hits "download" and stares at the phone, I say "so far you've done what I've done". He says I'm using the wrong text app. Funny because I just PAID verison to set up my phone 3 days earlier. He fumbles through my apps and hands me the phone, this is the best part, and says "what's your other problem"? I then put on my not happy face and tell him he hasn't addressed the first issue. His reply, "call tech support". I "F" bomb, you've got to be kidding me. He proceeds to ask me to watch my language, like I should appreciate him doing nothing and telling me to contact tech support. I take my phone and leave. I'm not sure how this guy keeps his job, he was not willing to do a thing to help or go one step out of his way. Not long ago it would have been another outcome and it would not have been good. Keep in mind, you and I pay for this crap service!!!!!!!!!!! sleep well America read more
