I initially had my exam and bought glasses at the Lombard Illinois location, and knew about the no…read morequestions asked policy. YES, THERE ARE QUESTIONS!!! YES, I believe that they have a right to ask SOME questions, but.it was difficult to get glasses replaced beluga one of the coatings was defective. It was like looking through dirty glasses. HOWEVER.... THE KENOSHA STORE COULD NOT HAVE BEEN MORE HELPFUL!! THEY WORKED WITH ME TO ADJUST, AND ULTIMATELY EXCHANGE MY GLASSES. SO KIND AND HELPFUL; I AM VERY PLEASED. The customer service was great!! I will return, and recommend!

Has much as I wanted to give it 5 stars because one of the eye glass gals is absolutely awesome, I…read morecannot because their boss did not think the pair of eyeglasses I wanted to buy would be best even though the lens shape ( width ect) are exact same as I have now. The frames were exactly what I have been looking for. I am thankful they have a 100 day guarantee, because I am more than certain I am going to go get the ones I previously wanted. But otherwise they have awesome service. Because either way they did get a sale , but is the customer not always right?

I took my cranky hubby to the eye doctors and everyone--from the staff to the doctor--was very,…read morevery nice and amazing. I really appreciated how kind and helpful they all were. Thank you for being a patient with him.

Great and quick service. Very nice people. It's been a very pleasant day. I am very happy with the…read moreresult of my glasses.

Dr. Ayers is exceptional! She is very knowledgeable and informative. Most of all, she truly cares…read moreabout her patients and their well-being. I can't say enough good things about her and her staff. I'll be a returning patient for as long as she's around! Thank you for such excellent patient care Dr. Ayers! I wish all doctors were as excellent as you.

Can't say enough good things about Dr. Ayers. Other optometrists have made me feel like cattle…read morebeing moved through a pen, making the experience, well, lousy. Dr. Ayers is patient, and explains everything she is doing, and explains everything you don't understand. Now I know exactly where I stand with the health of my eyes; other optometrists weren't nearly as thorough, nor did I get the impression that the other optometrists actually cared about the health of my eyes. What Dr. Ayers has pointed out as concerns, other optometrists have consistently neglected to mention. By the way, this visit was paid for completely out of pocket, not by insurance. Is it more? I don't know, and I guess I really don't care if it is, since it's my vision at stake. My opinion (for whatever it's worth), is go here if you care about your eyes, don't bother seeing anyone else.

The employees were all so wonderful and very helpful with helping me figure out what kind of…read moreglasses I wanted and to help me figure out what my insurance covered and I'll definitely be going back there:)

The worst customer service. Went here for an eye exam and the ladies were rude, then went back to…read morepurchase glasses and they were rude again. They absolutely act like they hate their jobs. And they couldn't verify our insurance both times going here even with the insurance company calling them to verify our benefits. Don't waste your time coming here.

This place was dirty and the staff was not friendly and instead of cleaning their FILTHY eye…read moreglasses they just talked about personal stuff while people were sitting in their VERY small waiting room. The glasses were so dirty that you couldn't see through most of them. YUK!

Do not go to this location. The doctor is very good, However the staff is very rude!!! I Did not…read moreget the name of the one in particular, however she is not customer service friendly and like to over talk the customer. I recently bought a $700.00 pair of glasses from this Pearl Vision, they do not match my eye sight and instead of her trying to help she rudely talked over me and said I could not have an appointment for 2 weeks!!!!!! Take your business else where....

I am so pleased with the service I received from the receptionist and the doctor today why didn't I…read morecome here 3 years ago. I could kick myself . They have wonderful selection of glasses and the technicians don't try and sell you a bunch of stuff. I was in and out within an hour, hour in a half or less tops! Don't mess around with places like Vision Consultants in waukegan. Believe me, you'd like coming here. Really!

No recommend , bad service I order glassed 7 week can not…read morepick up yet, and Amanda who is only work there has no answer ,not take care our problem at all , bad don't go there

From the owner: At Meijer Optical, your eye health is our priority. We offer comprehensive eye exams from…read morebest-in-class optometrists, the latest in lens technology, and a wide variety of eyeglass frames.

Great customer service!…read more I have been to this location a couple of times looking for specific sunglasses and every time, the customer service is great. Today I was helped by Sparkle, and she was kind and willing to go the extra step to help me find what I was looking for. Love that they clean the sunglasses I'm wearing that day before I leave the store also. I can occasionally find a great deal on the sunglasses I'm looking for, and that's an added perk. Wonderful service and thanks to them!

I am a super fan of this location! Sparkle and all of her colleagues are amazing!! Helpful, honest,…read morefunny, and definitely make it personal and pleasurable experience each and every time! I love all of the brand options (I love them all a little too much!) Never any pressure (because I lack self control) haha. Love this store!

I wanted to leave a honest review about my experiences here because, I see a lot of people talking…read moretrash. I have been in glasses since I was 18 months old I'm now 54, I have gone to plenty of optical places and I'd never trust my eyes or my 7 year olds ( she's also a patient there) with anyone but Antioch eye care. They have always gone above and beyond to help me if I was in a bind. The location in antioch is always clean and I'm always greeted with genuine smiles and professional ppl who want nothing more than to help. I'm so happy to have this place so close to me and,I'll continue going here for all my and my daughter's optical needs.

I was disappointed. Similar to another yelper's posting the doctor was pretty self absorbed. I…read morewaited in the examination room for long periods of time. I just got the feeling the whole time I was there that the professionals from the front desk to the doctor that they just seemed to be distracted and disconnected from their purpose.