We had the best experience, yesterday with Dr. Graham Keith at Enlightened Eye Care...!…read more We took my mom in for a screening and he was so patient and thorough explaining everything as he did it. Upon completion, he educated us on the issue (cataracts), advised on next steps, explained how the repair would work, recommended a few surgeons and even emailed them the referral once we selected one. HIGHLY RECOMMENDED!!

Highly recommend. This was my first visit. I've decided this is my new eye doc. Plan to have my son…read morecome in as well. Dr. Keith is very knowledgeable. My eye prescription is perfect. The exam was thorough. Dr. Keith explained the exams and how he would proceed. There were no surprises. I felt safe for once. I like that he reminded me that eye exams is not just for new glasses but for eye health as well.

Unbelievably thorough! Best eye exam and glasses fitting - ever! Super service and follow through.read more

Thank you so much for taking the time to help with my tricky eyes. I wasn't rushed. I felt like you…read morereally had my best interest at heart and wanted me seeing the best that I possibly could. I'm so thankful for your help, Dr. Shufelt!

I recently moved to the Racine area and was in need of an eye exam and new Rx. Shopko was covered…read moreby my insurance, and Dr. Heidi Shufelt received great reviews, so I booked with her. The office had lost its air conditioning a few weeks earlier and it still had not been fixed, yet the office staff was still friendly and professional. When I saw Dr. Shufelt, she was so personable, made conversation, and took the time to have me test drive some new contact lenses. I never felt rushed, and truly enjoyed my visit. Thank You Shopko & Dr. Shufelt.

The employees were all so wonderful and very helpful with helping me figure out what kind of…read moreglasses I wanted and to help me figure out what my insurance covered and I'll definitely be going back there:)

The worst customer service. Went here for an eye exam and the ladies were rude, then went back to…read morepurchase glasses and they were rude again. They absolutely act like they hate their jobs. And they couldn't verify our insurance both times going here even with the insurance company calling them to verify our benefits. Don't waste your time coming here.

I went into the store for an exam and I brought my son. We didn't have an appointment but the…read moremanager and doctor found s way to fit us in. First let me say this was amazing. I never had a manager work with my timing like this before. The doctor took the time to ask questions to understand me the patient. The doctor explained thoroughly what her next steps were and it was a breeze Now came for looking for a frame or frames that would fit me. The manager helped me and not only did she provide her opinion but asked the opinion of her staff which ranged in age giving me honest opinions so I do not look weird The experience was well worth the time and effort. I recommend people needing eyewear to visit them

My previous review I had a bad experience, but I was wrong in my last review and I apologize the…read morestaff and management at for eyes are incredible people they're very nice and caring. I took things the wrong way and then I sat down with management and we work things out. Very awesome place to go to get glasses the staff and doctors there are caring kind and loyal best place to go to for an eye appointment.

Comparing Vision Works to Walmart: Summary: Walmart is MUCH…read morecheaper for the same quality of daily contacts, much better customer service as well. Not sure what Vision Works is doing wrong, but they seem kinda money hungry to me. How I decided this: I used to order contacts at Vision Works in Gurnee Mills, but I had forgotten to get a new prescription done with them before leaving for college. The town my college is in does not have a Vision Works, so I decided to get it done at the Walmart Vision Center. Little did I know that was a good decision. I got the prescription done and got the free trial contacts, but never got around to ordering contacts. When I got back home in Gurnee, I tried to fax over my prescription to Vision Works and the woman that was helping me at VW was a little rude and hard to approach, but the lady on the phone doing the fax was very helpful. When the prescription went through, I was told that I could not order contacts from VW because the brand I had gotten at Walmart was not carried there. This did not really make sense to me because I thought it was only the prescription they needed, not the brand. So, I decided to go over to the Walmart in Gurnee to order from them, and the contacts not only came in 4 days, they cost $51 cheaper for the same 90 day daily contacts I would've gotten at VW. VW contacts usually come in after a week and a half or so. Wearing the contacts daily, I have not noticed any difference from the brand I used to get at VW. Now my whole family is switching over from VW to Walmart. Plus, the staff at both my college town and Gurnee were nothing but nice to me. At Walmart I get called Miss (insert last name), while at Vision Works they act like they don't even remember me. Overall great experience.

I ordered glasses here thinking I'd get a deal and 7 days wasn't a big deal. Ten days later I call…read moreto see if my glasses are in yet and the woman in the other end tells me, "oh girl you been waitin on ten days now !" Yes, yes I have. So she tells me it's out of their hands now and it's up to me what I want to do, but it'll be 5-7 days before I'll see my refund anyhow . I asked if they could estimate how much longer and she just told me. "It's out of our hands. When they're in they're in ". Not happy .

Recently assisted my grandmother to her eye doctor appointment at this location. It was fairly easy…read moreto schedule the appointment via phone and check-in upon arrival. Between my grandma's last appointment and her most recent, she somehow broke her glasses. She was able to receive an eye exam and have her glasses fixed at this appointment. There was no significant change in her vision so all went well. Location accepts her Humana insurance, but call to verify that yours will be accepted. Personally, I feel like the facility could use some updates, but the customer service is great. Location: Located in the uptown area of Racine, WI. Entrance to the facility is in the back of the building. * *Has private parking lot with lots of free parking spaces.

Ordering contacts and glasses through Savin Vision Clinic has been a challenge for the past few…read moreyears and has taken anywhere from 4-6 weeks for my items to come in. A lot of the time I have to call and check if they have come in because I don't get a phone call, text or email letting me know. Sometimes they just forget to order my items, especially contacts. The last two times I went in they closed a half hour earlier than their website indicated. When I just called they told me they will stay open for eye appointments if they have them scheduled, but not for walk ins to pick up glasses or contacts, or to have glasses adjusted. So please be aware that whatever closing time Savin shows on their website to allow at least an hour earlier to arrive there. This has been continuously frustrating and I hope this review will alert others and save some frustration for them as well.

Great experience. Everything was done thoroughly and explained well. Would definitely recommend.read more

The care that Dr. Elliott has given my four children is above and beyond!! You can tell Dr. Elliott…read moreis passionate about what he does and that makes all the difference. It's not just a production line in and out exam with Dr. Elliott like we have had at other places; he also makes sure to educate you. He picked up something in one of my daughters that a previous eye doctor missed on a couple of occasions. I have never had anything but wonderful interactions with his staff, also. They are all amazing! I 100% recommend Dr. Elliott and his staff!