We have been with Kirk for many years. Our cataract surgeries were flawless (we are older), and…read moretheir annual exams are very thorough and the staff is very professional, and the doctors are well qualified and we are just so pleased with this office. Any one that we have recommended to Kirk has told me they are very pleased. Highly recommend.

I went for a cataract surgery consultation. I saw Scott Kirk and was told that surgery was an…read moreoption. However, he was very condescending and so I decided to wait and look for other surgeons. When I called and asked about information for another doctor several details in my file were incorrect. The staff kept giving me different answers and were completely unapologetic about the mistakes. Customer service was horrible. I wouldn't trust my eyes with a place that got so many things wrong. I will not be going back.

I highly recommend My Eye Xpert in Gurnee IL! The staff is extremely personable, knowledgeable, and…read moreCovid-19 friendly! I only take the time to write a review when a business or staff member goes above and beyond with their customer service and everyone at My Eye Xpert met that expectation and then some! The staff truly does put the customer first and really appreciates our business demonstrated by their actions; therefore, when I received service of this caliber, I show my appreciation by writing a well-deserved review! During this unusual time in history with the Covid-19 pandemic I walked into the My Eye Xpert Office in Gurnee IL for another routine eye exam and I was greeted by warm greetings by Amanda who proceeds to ask me to wash my hands for safety then guide me to massage chairs to enjoy while I await next steps. I am pleasantly surprised and enjoy the wonderful massage for about 15 minutes then I am kindly greeted by Mike who proceeds to complete the pre-tests before I meet with Dr. Jeff. Mike explains each procedure and is very professional and polite as he guides me through each step of each test he performs. Afterwards he leads me back to the massage chairs for a short wait before I am introduced to Dr. Jeff . Of course, I am very happy to enjoy another mini massage, so I happily oblige and enjoy the massage chairs again! Next Dr. Jeff escorts me to the eye exam room where I proceed to get my eye exam. Dr. Jeff is truly a qualified and professional ophthalmologist! Not only does he go through the routine eye tests but he's also extremely personable and very easy to talk to, which is helpful because he thoroughly explains the results of the eye exam in clear in concise manner that's very easy to understand. Dr. Jeff explained the adjustments in my prescription were made to both my contacts and eyeglasses to ensure I understood the changes were made for my good for now and going forward. Clearly, he is highly qualified and knows his field well! After my comprehensive eye exam Dr. Jeff gave me trial contacts to wear home and asked Amanda to help me pick out glasses. I was the last appointment of the day (my appointment was at 6pm) and Amanda patiently helped me pick out not one (1) but two (2) frames even though her shift was over for the day! I never felt rushed to hurry up and pick out my glasses so she can leave and go home in fact she told me to take my time and understood picking out glasses is an important decision! Her patience is undeniable and her customer service is incomparable! In essence, I highly recommend My Eye Xpert in Gurnee IL to anyone looking for a comprehensive eye exam during and post Covid-19 pandemic! The entire staff is AMAZING, customer-focused, helpful, personable, knowledgeable, professional, etc. and they have extremely stylish frames. Check out my selfie of the Elton John frames! My visit to My Eye Xpert was more than eye exam it was an eye experience and more (Not a bad idea for a store name, eh?)! If you want more than a typical, boring eye exam then be sure to visit My Eye Xpert and remember to take a selfie wearing the Elton John frames and post it along with your rave review along with mine! Don't believe my review? Go see for yourself!

This has been the worst experience ever! I left a different eye place to come here only because of…read morethe extra discount with the insurance, however, I rather pay more for better customer service! This place couldn't get my glasses right in 3 tries and when they offered me a refund, they also acted like it was my fault! The Manager Beth is the rudest person, she was so mean over the phone. When I went to return the glasses, I didn't get a hello or even an apology for their mistakes!! Never again! I knew I had gone somewhere else for a reason but this time around I will not be back! Save your time and energy with this place! If I had the option to give no stars at I would. They are So unprofessional!

I've been a patient of Dr. Eldridge for almost 10 years so I guess it's about time to write a…read morereview. DR. Eldridge does a very through eye exam. He takes the time to answer questions and doesn't hurry through the exam. Also, Dr. Eldridge has a sense of humor - a plus.

Dr. Eldridge has been my doctor for over 10 years. His experience and care has been outstanding. He…read moreis caring and listens intently and always has a smile. He has done a wonderful job on keeping my eye healthy.

Can't get in touch with them to ask questions, confirm or change appointments…read more This place is totally gone downhill from when I started going there over 10 years ago. Stay away go somewhere else.

The doctors are fine, but the staff is clueless. I paid for a recent visit by check -- they cashed…read moreit -- and then they sent me another bill. I sent them a copy of the canceled check thinking that would end it, but I was wrong. I've now sent copies of the canceled check THREE TIMES (the last time by certified mail). I seriously wonder if anyone in the office can read.

I saw Dr. Futterman for cataract surgery for both eyes. From the first he explained everything in…read moregreat detail and sought any questions I might have, which he answered patiently and fully. Whenever I saw him, I knew that I had his full attention and that he was not hurrying to see his next patient. In each of my visits with him, his staff was wonderful, kind, sincere and professional. For each of the two surgeries, the staff was great, again explaining everything and not hurrying and concerned that I not feel any discomfort. The staff asked a lot of questions and for each set of questions, two different staff members each asked the same questions which was comforting that they take such care to make sure that someone had not missed something important. And during the surgery for which I was anesthetized only to be relaxed, Dr. Futterman explained each step and made sure that I was not discomforted. He bestows a great gift, the ability to see. He cares about you as a person.

From start to finish, I had a great experience. They explained to me the entire procedure multiple…read moretimes as it's very scary getting work done on your eyes. What if I go blind? Nonetheless, the procedure was QUICK and PAINLESS. Highly recommend Lasik to all my friends. Whether it's here or another trusted source. The cherry on top was the text message from Dr Sharpe the evening after my procedure checking in with me. He was so kind, caring, and friendly. Thank you again for giving me a great vision.

I have nothing to say but "wow". From the gorgeous office, to the incredibly professional staff, to…read morethe extremely knowledgeable surgeon - this could not have been a better experience. Dr. Sharpe was outstanding and even texted me personally to make sure I was doing okay after the procedure. I have never experienced such a wonderful medical procedure. On top of that my vision is 20/15 and I have zero pain the very next day. Cannot recommend SharpeVision enough!

Absolutely amazing! I cannot believe how I can see again. I highly recommend. I wish I would…read morehave done this a long time ago.

I went in and had an evaluation done and they told me I was a good candidate to have lasik done,…read moreafter the exit meeting with Nina who told me that if I scheduled my surgery even a couple of days past the treated quoted day they would honor a $300.00 discount for the procedure. So I scheduled it right then and there but I was not available to get it done on 3/31 I needed to wait until 4/2. So a week before my surgery I called just to confirm that the $300.00 discount was still going to be honored and the man told me no way. Be very careful what they say there and make sure you get it in writing before leaving.

Everything. Love Dr Joe. Office staff very professional and knowledgeable. I've been going there…read morefor many years.

Friendly staff! Everyone was on time with my appointment…read more Yes I needed a mask... but that is expected with any medical type of place right now. Had a quick eye exam and had my right eye checked out as I had some spots on it that were irritating me. Got it all handled and I am good to go! No complaints!

All of the stars for the team and service at LasikPlus in Milwaukee/Brookfield! From the initial…read moreconsult to the procedure and post-op visit; everyone I encountered was friendly, knowledgeable and provided a comfortable and enjoyable experience. I had looked into Lasik via a different provider a few years back but didn't move forward with their office because they lacked professionalism and didn't instill any confidence in such a delicate procedure. Fast forward several years, both my brother and sister had their Lasik done with Dr Allen, they spoke highly of the office and continue to be extremely happy with the results. I came in for a consult but the initial consult determined I wasn't a candidate at that time (as I had just had a baby), they recommend I wait a certain time frame and I did. I came back and again encountered nothing but positive bedside manner, a professional staff, a quick and painelsss procedure and so far (1 day post the procedure) incredible results. I'm glad I waited to find the right team to move forward with getting Lasik. I highly recommend this team, being able to wake up and see is priceless. My sincerest appreciation to Kate, Dr.Allen and the two girls who were in the room during the procedure who really went above and beyond to reassure me and took excellent care of me and my eyes. THANK YOU ALL

They are never on time, not even close. On the day of my appointment I waited over 2 hours. Also,…read morethey don't bother to tell you in advance that they are extremely behind schedule so you're stuck. It was an extremely impersonal experience. I don't even know what the doctor who did the procedure even looks like. You're truly just a number to them and considering that it's a procedure with your eyes I would've hoped to have had a better experience. Overall, it's a less than satisfactory establishment and if I were to have a redo I would've chosen another place to have LASIK.

Had to replace the lenses in my current frames because they were so scratched up. They were worried…read morethat the frames were going to break when switching out the lenses, but they managed to do it and they were perfect!

From the owner: Specializing in: - Optometrists…read more- Contact Lenses - Opticians - Physicians & Surgeons, Ophthalmology - Physicians & Surgeons - Optical Goods - Clinics - Medical Equipment & Supplies - Eyeglasses - Laser Vision Correction - Optometry Equipment & Supplies