As soon as my wife and I walked through the door, we felt a-part of the Stanley family. -Facebook ad was easy to understand with good prices listed -Text replies to my info/questions was QUICK, which kept my interest -Sales Pro-Ryan made great rapport with us throughout the whole process. He even went as far as learning new Spanish words to help my wife understand the pricing and vehicle better. -GSM Ajesh worked with us on financing so we could get a great rate. His way with numbers is very impressive. In the end, we got my lady the upgrade (18 Chevy Trax) she deserved-at a rate we are happy with. MUCHOS GRACIAS, MI AMIGOS! read more

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Their service in the service department is TERRIBLE they will schedule you in to have it checked for a scheduled day and time and take several days to even check it. They will also tell you it'll be done in 2 days and it takes 2 WEEKS!! read more

Took my truck in for 2 new headlight bulbs, standard halogen factory replacements. Bulbs only. Cost $70, about $35 a bulb. Total bill was over $230. $2.25 document storage (???????) $21.25 Shop Supplies / Haz waste (to walk over to the bin and drop two bulbs in the trash I guess) $125 labor (for about 15 minutes of work, not bad) Then they charged me a 'surcharge' for using a credit card. Insane. Only went here because I was in a pinch. Will never be back, for anything. read more

They will straight up lie to you and tell you they will sell a vehicle at a certain price and when you drive all the way there to check the vehicle, they then say we don't know anything about a price break - Gaslight, manipulative. My mother is a senior citizen / veteran who is on a fixed budget. Don't waste your time with this dealer. **UPDATE** After leaving this review Rocky (one of their managers) called me and offered an amazing price on the vehicle, going above and beyond...even sent the document with pricing. So we all got ready and I picked my mom up to take her and then was sent another text with more expensive pricing. I stand by my review - they lie and deceive. I have never had an experience like this with any other dealer ever - it is wild to me. Save yourself false hope and stay away read more

I wish I could leave Zero Stars!!! They have had my truck since September claiming they were doing everything possible to fix my truck. I was told there was an indefinite hold on making a critical part for my truck. I called monthly and was always reassured that they have a tracer/tracker out for when they start making the part again. They would be alerted. I called in state, out of state, talked to part stores, and verified these things. Just sell it, it wasn't that simple! My beautiful 2018 black Traverse RS, I love my truck, I'm still making payments and don't have a vehicle. So, Imagine my surprise when I get a letter in the mail that STANLEY CHEVROLET is Selling my Truck!!!! No calls, just a Letter!!! I called them and all they said is oh yeah, Tom doesn't work here anymore he left in March. Your stuff was in a folder and we thought he took care of it. I said I hope TOM was fired for not doing his job!!! Zack says he was, then what are we talking about then?!!!!! If you took over for an employee that was fired for poor performance, why would you not check his work? Zack then says and the part is Now Available, oh yeah the other truck that was waiting like you got fixes last MONTH!!!! WHAT!!!! I then asked how long has it been available and why wouldn't someone call me? He then says again, your stuff was in a folder!!!! No Apology or Let Us Work This Out!!! Just I can work up another estimate for repair!!! I can't believe what I am hearing or living!!!! I am so upset and angry, PLEASE DO NOT TAKE YOUR BUSINESS TO STANLEY CHEVROLET MCCORDSVILLE!!!! read more

Stanley Chevrolet - Black Beauty - Car Dealers Near Me - McCordsville, Indiana

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Walked around at all the trucks. Ready to buy and not one person came out. I'm not sure if it's because I am woman but I am ready to buy a 2500. Will not be buying here read more

They worked on a deal for me for hours and got the deal done. Drew was a great salesperson, and the experience was great.

The service department has definitely changed over the years. Now you're simply a number. They used to give options to look at now it's just business and the rates are crazy. By the way, anytime you bring up your "extended warranty" it seems to become a battle whereas others don't seem to have any problems getting the repair paid for and finished in timely manner. After over a dozen years of faithful patronage , I will be taking my business elsewhere. read more

Zachary took full advantage of my family during the Christmas holidays he did not inform us of a fee that was to be paid upon pick up until after the fee was already applied after we have been paying customers multiple times in the past he lacked understanding and empathy and did nothing to rectify the situation. I will never step foot there to buy or service a vehicle and urge anyone else to stay away at all cost read more

I absolutely love this place and the whole team. Especially when it come to Zac in the service department! This guy is just one good reason why I'll always come to Stanley Chevrolet! read more

The Stanley family of associates made our car purchase a GREAT experience! Drew was knowledgeable and patient with all our questions. He processed our application quickly and efficiently, without making us feel rushed. Trevor's financial processing was thorough and thoughtful, offering us all options with no added pressure felt. If you're looking for a lifelong partner in an auto dealer, you won't be disappointed choosing Stanley Chevrolet! read more

Drive 2 hours from Dayton Ohio to pick up this 2024 Silverado 2500 from Dennis at Stanley Chevy. Great service all around from their sales crew. The previous dealer pulled some shady Sh*t with my trade in and there was an accident reported on my CARFAX that I was unaware of. Ajesh the GM was very helpful in getting me the best trade in value he could to get the numbers to where I needed to make this deal happen. Thanks again to the Stanley Chevy crew. read more

Stanley Chevrolet - 2024 Silverado 2500 HD - Car Dealers Near Me - McCordsville, Indiana

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I loved the hassle free way our Salesman Mr. Bill Cecil does car buying business here. He has been selling cars at Stanley Chevrolet for 27 years. My son ordered and picked out every option he wanted on the new body style 2021 Chevrolet Silverado 2500 HD ! I tried to shop around many places and came back here every time. Thank you Team Stanley ! read more

Stanley Chevrolet - 2021 Silverado HD - Car Dealers Near Me - McCordsville, Indiana

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Require you to buy door guards for your doors on new cars at 600.00. when you can buy them from amazon and donit yourself for 21.00. they require them!!!!! A total scam. read more

Let me start by saying the 4 stars are for sales department, not service. My husband has always wanted a specific vehicle, it was his lifelong dream to own one. We were coming up on the end of our leased Chevy, running out of miles, looking for a way out of the lease and into an affordable next vehicle. We honestly avoided Stanley Chevy for years because of the horrible things we heard/read about the service department but agreed we would see online what was available for sale, that we could obviously service elsewhere. They ended up having what appeared to be the perfect vehicle at a great price. I called, asked for sales, was transferred to Hillary. She was so nice and helpful, answered what questions she could and got right back to me on what she needed to check on. Also, the vehicle I inquired about only had one picture online so she herself went out and took a bunch of photos that she later set me up to receive via text - super convenient. She also sent me the CarFax report. I asked to work with her but she was only the go-between, internet sales. I'd give her 100 stars, excellent customer service! She set us up with Chuck on a day/time that worked well. Chuck was outside to meet us when we arrived (he also confirmed our appointment that morning). He took us right over to the vehicle. My husband was able to test drive it right away. It was just as nice in person. We were surprised, however, that it needed an oil change, an alignment, and was still filthy inside (spilled Cheetos, spilled sticky soda in backseat, make up marks, etc), despite being told it had been through service and was clean, ready to go. We told them our ideal payment and after LOTS of negotiating, going listening to the whole, "We can't go that low, we won't make any money, you are stealing the shirt off my back!" (insert eye roll, never fall for this, negotiate until you get what you want or leave, but be prepared to play hardball), we got my husband's dream vehicle for the price we came in wanting and the remainder of our lease was eaten up. Score! We made a small list of "demands" before signing paperwork. Oil change, fix the few paint scratches, alignment, full tank of gas, replace the missing cup liner. Get this: they agreed to everything EXCEPT the full tank of gas. I know it's not a big deal, and it wasn't Chuck's decision, but that was VERY tacky. I am extremely disappointed that this dealership doesn't give everyone a full tank of gas. Our finance guy, Corey, was nice and helpful. He is a funny guy, easy to chat with, and didn't make us feel stupid for asking some additional questions we wanted clarity on. While waiting on finance takes hours elsewhere, Corey was ready for us within about 30 minutes after finishing with Chuck. Impressive! We went home to clean out the leased vehicle we were returning so the service department could fix up the truck. We returned, were told it was detailed, but would need to return in a couple days for the paint guy, as well as the oil change. We left happy, knowing we would refer anyone to Chuck and Corey. We got in the truck and could tell it was NOT cleaned well at ALL...first service department fail. Upon arriving for the service appointment, we were told no cup liner (out of stock, but no offer to order us one, even after being told we would be given one), no paint guy (instead we were given a paint pen), and the oil change and alignment took forever. I see why the service department has bad reviews (especially since they tried to say it had already been serviced for everything it needed...then why did it say Oil Change Due the day we got it?). We will never, ever, EVER come back for service. How can you trust a department that lies and clearly puts in mediocre effort with cleaning, let alone more important service items? Even the Stanley sticker on the vehicle was put on improperly and crooked. We are removing that sticker today. Overall, I DO recommend the sales department. Call in, start by asking for Hillary, then ask for Chuck, then ask for Corey - they are the "dream team." However, DO NOT COME HERE FOR SERVICE. read more

I will only go to Stanley for my car needs. they worked with me on the purchase of my 2024 Trax and have been able to get me in and out quickly for every oil change read more

After assuring me there would be no additional fees when ordering a new corvette, my order time finally came up 11 months later. I was told I would be able to order my new car, but would have to pay an additional $20,000 above list price for the privilege of ordering from them. When I had that audacity to question their practices, I was told that is what everyone is doing and was not treated kindly by any stretch of the imagination. No... not all dealerships are shady. I took my business to a reliable dealership, Hare Chevrolet in Noblesville, In. They are wonderful. Stanley Chevrolet has no respect for their customers. Well, I guess potential customers, as I would never buy from them. Run, don't walk, away from this dealership! read more

Do not use the service Dept in McCordsville Stanley Chevrolet. The heavy-set blond older woman is consistently rude, condescending, and not helpful. She is not about customer service and will not allow you to talk to a service person. I had my truck in there on 3 different occasions and they kept charging me, replacing parts, and telling me it is something else but my truck is still not fixed. Went to another shop and within an hour my issue was figured out and fixed. I am out a lot of money and they wanted me to come back to replace 2 more parts at Stanley. No parts were needed at all. The lady at the front could care less. They have lost a customer and I would recommend everyone avoid this location. read more

Truck taken in for a/c repair 4 times, samthing done each time, no change in work done same out come a/c worked for a week or two. When time to look into other options, was told it would b a couple weeks without a working a/c unit read more

I am shopping for a new car. My 18 year old hybrid is due for replacement. My Freind at work loves his 2017 Chevy BOLT. So I called to schedule an appointment to trade in the old car and order a new 2019 BOLT. The first person I spoke with didn't know Chevrolet made the BOLT. The second knew they had none in stock. The third knew the service department had no tools or training to repair "them new cars". The fourth knew my trade in was too old, and "no hybrids". Finally someone called me back and said Ray Skillman had a BOLT available to test drive. I thanked him for his honesty and took my business elsewhere. Maybe you should too? read more

I brought my vehicle in here for service yesterday at 9am with a appointment. Nothing was done with my vehicle yesterday nor today until 2pm when we were told nothing could be found to keep driving it and bring it back when the problem gets worse and the warranty can get involved. There was clearly a issue thats why I brought it in to begin with. The mechanics here are lazy and this is not how a business should be ran. We kept being told your next in line when we called to check the status. Don't ever bring your car here for service they suck and noone communicates with each other. ​ read more

Absolutely love this place. Now how often do you hear that about a dealership. I have been taking my car there for about a year now and they have always been good to me. You can make appointments even on the weekends which is so awesome. I have never had any issues and they are always on time. When I decide to buy my next car I will be buying from them. The service department is always very nice about telling you of any problems or issues with the vehicle and will not pressure you into anything. I've dealt with a lot of different dealerships and I have never been as impressed as I've been with this one. read more

Just bought my second Equinox from here. Hands down the best dealership around. Sales went to finance office ONE time. Not back multiple times. Very friendly people, wonderful service. Both times I have purchased from them it took less than 3 hours from the first test drive to driving off in my new vehicle. This time I turned in a lease from Dellen and they handled it all so I did not have to go back to Dellen again. (My last three vehicles were from Dellen and I will never go back!!) Everyone at Stanley is friendly, efficient and helpful. For sure my car dealer for all my auto needs!! Great job fellas!!! I've also referred others to you who were previous Dellen customers who purchased from Stanley! Thank you for your superior integrity! read more

What an easy pleasant experience! Salesman Bill Cecil was awesome at facilitating the entire process. Glad we bought here and not from a big name competitor we shopped first!! A+++ read more

seen a add on market place for a truck used truck 21 year old truck at stanley chevrolet it was a very nice truck the add said 161.00 per month with approved credit my score is very good no problem what so ever test drove loved the truck when it came time for paper work the sales manager said how would you like pay just going to write a check i said i want to take advantage the financing offered in the add he oh well let me check another manager came out and asked how much you going to put down i said i got a couple hundred on me if needed then he said ya we cant financed the truck is to old banks will not finance asked why the add said what it said he said i have no clue i feel it was just a bate and switch thing they wanted to just sale me a new truck had intention of making a sale on the old truck oh ya did i mention it was 13000.00 out the door read more

Took my truck up there to have it inspected for a brake job. They told me it would be $1500. I decided to take it somewhere else and when I went to get my truck two more different things were wrong with it. I definitely believe they broke a couple things on my truck just so I would come back. Or the dumbass mechanic did not know what he was doing and he broke a couple things on accident, that being my window switch to my driver side window and all of a sudden now, I have a battery light on. That light was not on when I took it up there. Thanks Stanley Chevrolet!!!!! read more

*** BEWARE OF OVER $1,300 in ADDED FEES and stuff required on new cars from Stanley Chevrolet in McCordsville. Ashley told me on the phone their fees were only a little over $200 and I restated it to be sure before driving 45 minutes to their dealership. She assured me that was it. I wanted to make sure they didn't add a bunch of stuff like some dealers. They should be honest with people and not waste their time! read more

I've been taking my car to Stanley for all of my service needs. They're responsive, reliable, and pretty quick!

I have received the best customer service at Stanley!! I don't feel like the service department tries to get over on me as a woman and force me to pay for services I don't need. They are always professional and courteous. read more

Bunch of liars! I spoke with the "Internet Manager" on Thursday and went to the dealership on Saturday. Cars.com showed a price of $15-16k for a NEW 2018 Chevy Cruze (a car that is soon to be discontinued) and I was told there were plenty available with LOTS of rebates. After spending 3 hours with the salesman running back and forth to the "Man behind the curtain" I kept getting quotes of $23k-$24k with a payment of $400-$450+ a month. I said I wanted a payment of around $200 per month. I finally got up and left because they don't respect you or your time. Oh, and don't bother trading your vehicle. They will low ball you and offer you next to nothing. Not only did they NOT honor the cars.com price, they DIDN'T call to follow up as they KNOW they are crooks. read more

Excellent service. Went in for oil change and my check engine light was on. Service team took care of everything and they were excellent. I will definitely come back. Always have great service at Stanley. read more

Their service wasn't bad but it was nothing to brag about either. Need to work on their communication skills and response times.

Awful. Unethical business practices. You are better off with the big dealers. Don't buy their "small family owned business" line. They don't care about their customers!! Additional $20,000 up charge for the pleasure of ordering my corvette through you.? Are you kidding? No thanks! The GM even told me he knows it's not right, but he could get more money for it, so $20,000 is reasonable charge???? read more

Bought 1 vehicle from this place, and I'll never buy from here again. Had the truck less than 6 months, has been in the shop twice, this time for some pretty major problems.... Told us we'd be able to get a rental if in the shop multiple days.... find out were looking at a week, Minimum!!, and WON'T give us a rental..... Thanks for taking care of us!!! They are great if you're buying from them.... but taking care of ya when a vehicle they sold you is down.... count them out! read more

I used to think it was a good idea to go to the dealer. Get better service, even if I have to pay a little more. After a couple bad experiences here I no longer "trust the dealer". The 1st incident was when I went in for an oil change (as I always do) & tell them about excessive bounce & rattling in front wheel area, they tell me I need upper & lower control arms... Ok, I get them. Then I'm told after that I'll need an alignment, ok... about $700 in I'm thinking GREAT! At least it's fixed, well. It wasn't, same issues, seemed less severe on the bounce. They wanted me to bring it back in, I didn't. Took it somewhere else, to find I needed struts & springs, problem solved. So I go to oil changes only at the dealer. About 4000 miles into a 5000 mile oil change I come out to my garage to find a pool of oil. I go to "the other" mechanic who looks and asks where I get my oil changed, I answer "the dealer". He says I have a bad oil filter and to go back to the dealer so they can give me a new one. I take it back to Stanley & after explaining what the other mechanic said they take my car back to look at it. Maybe 15 minutes later I'm told they changed the filter and oil, added some dye, and cleaned up the spilled oil, so we can see if it leaks again. It leaked much less the next day or two, then I come out to what looked like all of my oil on my garage floor. In a panic I call the other mechanic and explained, he couldn't get my car in immediately, it was a Thursday & his next opening was Monday. I was afraid to drive the car so I had it towed to the mechanic & rented a vehicle for interim transportation. Once the car was delivered by tow to the mechanic, he showed me that my oil filter had in fact NEVER been changed. He went on to show me the chipped paint on the filter (when he originally saw it was a bad oil filter) & scratches from the tool the dealer used to "JUST TIGHTEN" it. I am out so much money, nearly $500.00 because their technician didn't do what he told me he did. I had to rent a car, tow my car, buy (fully synthetic) oil to make up from the leakage, & a new filter & pay another guy to do it right. Then when I called to complain, all I got was an, "I'm sorry, I'll talk to the technician responsible" WTH? I have totally lost faith in dealerships!!! read more

WHAT EVER YOU DO DON'T HAVE YOUR CAR SERVICED HERE!!! Absolutely the worst dealership in town. Don't be scammed by them. I took my vehicle in for a recall and some warranty work. Took 2 days longer than they said, never called me when the vehicle was ready and when i finally went to pick it up they charged me $1000 to clean fuel injectors and flush power steering and brake system which i never authorized. Now I have to take them to court to recover my loss. read more

They found the exact car that my wife was wanting for a great price and had it transferred in. There was some of the typical "here is the final price, oh wait, there are a few extra fees, and when I went to sign final paperwork the price was increased $200 for pin-striping, but when it was brought up, they agreed to remove it and the charge. So overall a good experience with friendly and knowledgeable staff, but like any car purchase, make sure you understand and double check the final price. read more

Just purchased a car from Jordan Brown and his amazing team. The experience was great and I will forever be returning to Stanley Chevrolet for years to come! Recommend stopping in to see Jordan and the Stanley team. read more

I'd stay away! Their customer service is shooty, bought a 50k car and it was given to me without going through an inspection, needed oil change, tires etc. Getting ahold of them is impossible once they have your money. Can't imagine they'll be around too long. Auto industry is about relationships and honesty, don't see much there. Sketchy thing they have going there it seems? Good luck if get you to the Sales Manager 'Ajesh'-worthless. read more

DO NOT GO HERE FOR SERVICE!! Took our Chevy Cruze in for an oil change. First, it took a couple of hours even with an 8am appointment. They "misplaced" the paperwork (it was sitting right on the counter) when it was finished and we waited for extra time until asking them to update us on how long it would take. When driving vehicle the next time the engine light turned on and car was smoking. All the oil and coolant leaked out and wouldn't stay full. Got the car back to them and got an estimate of over $1600. We asked for some type of compensation considering there was no issue or leaks with the car until right after getting it serviced. They were very degrading and insisted that "even a newbie wouldn't make that mistake because they don't go anywhere near that part".. yet it was an oil change and now all of the oil is leaking out?? Either way the hood is open and everything is at most a few feet from each other and mistakes can happen (however remember our car was there for a couple of hours in the garage where we can't see it). We argued with a few different employees until the manager gave us a discount that didn't even make a dent in the service cost. We got it taken care of considering the car was undriveable but will absolutely NEVER under any circumstances go back there or do ANY business with them. read more