Inaccurate car listings either by ignorance if product or to deceive consumers. Not sure which…read morewould be worse.. Listing a XLT expedition falsely as a King Ranch which would make it much more valuable.

Gave credit card to hold a vehicle (due to not being able to reach any financing options on a…read moreSaturday being a smaller car lot) and was promised a call Monday, no return call. Monday afternoon I went ahead and emailed sales rep as well as through website directly, again no response. So Tuesday I decided to call and at that time it was explained that the sales agent was fired, and no longer with the company. At that time I asked if she had my file and could check if my credit card information was in it as last thing I wanted is for a disgruntled employee is to have my personal credit card information. She said she would check, as well as have the owner reach out to me. The owner did reach out (Tuesday) leaving a message (apologizing as well as requesting a call back to grasp what's going on), however did not mentioned if my credit card information was still in my file or not. Called the owner back and explained the situation, however a lot of the information given on Saturday was missing (moneys owed on trade, credit scores, and negotiated prices discussed). Explained to Bryan at that time I did not have the exact money owed on vehicle, however I could gladly check again and email it over the next day (Wednesday). Once again, did not hear anything Wednesday so I followed up via email on Thursday as well as shot Brian a quick text. At that time he mentioned he was at a car auction but promised to reach back that night...again, no response. So Friday I reached out again via email explaining that I have been more than patiently waiting to get a response. After not getting an email back or a phone call as promised, decided to stop in to see what's going on. At that time the young lady explained the Brian was not there but if I would wait for 10 minutes he could be. Once again patiently waited, and upon Brian's arrival he explained he believed I was denied due to debt to income ratio. I explained this must be an error as I'm quite aware of my debt to income ratio. After Brian looked into it deeper this was not the case, however it did state I was denied by one bank but it was not clear into why so Brian suggested I contacted them to see what happened. When calling they explained it was a small debt from 11+ years ago when banking with them, but by no means was I denied by poor credit or due to debt to income ratio. I ended up calling Brian back leaving this message to see if they only finance through one bank (as I should have been approved from all the others) as well as emailing him, but once again no response. Overall I have to say the whole car experience at this location was sub-par from the lack of communication, running credit twice, having to give the same information twice, not confirming if credit card information was still in file, and from not following up when promised. It seemed there was a lack of empathy after Tuesday, and I should have known at that time this was not the place for me as there was little to no care in following through with what was promised. If not paying in cash or having financing in place before the purchase of a vehicle, I would stay far away from this car lot.

As soon as my wife and I walked through the door, we felt a-part of the Stanley family…read more -Facebook ad was easy to understand with good prices listed -Text replies to my info/questions was QUICK, which kept my interest -Sales Pro-Ryan made great rapport with us throughout the whole process. He even went as far as learning new Spanish words to help my wife understand the pricing and vehicle better. -GSM Ajesh worked with us on financing so we could get a great rate. His way with numbers is very impressive. In the end, we got my lady the upgrade (18 Chevy Trax) she deserved-at a rate we are happy with. MUCHOS GRACIAS, MI AMIGOS!

Their service in the service department is TERRIBLE they will schedule you in to have it checked…read morefor a scheduled day and time and take several days to even check it. They will also tell you it'll be done in 2 days and it takes 2 WEEKS!!

WOW!!!!! GREAT DEALERSHIP! No silly gamesmanship, no BS, nothing that was not EXCEPTIONAL!…read more Matt Pontius was an amazing sales guy......no pressure, just amazing competence! I've bought a lot of cars over the years and did not look forward to dealing with the normal issues of buying a car, but these guys made it easy to do the deal. Patrick in the closing office for the paperwork was more professional than I have even experienced in a car dealership. These folks sell a quality car at a fair price. No need for drama of any kind. NOTHING BUT ABSOLUTE PROFESSIONALS FROM THE ENTRY TO THE EXIT. The car was perfect in every way and better than described. Also, FRITZ is a terrific guy if you can catch him. He is the history of modern car ownership! I wish that every car dealer would take their example and live it.

1 star. After…read morebouncing back n forth from Fishers to Carmel, I found a car that I loved on a Thursday night. They wouldn't negotiate on price until I got a PPI which was scheduled for Monday morning - the earliest appt available. We arranged for me to pick up the car early Monday morning before they opened. I arrived and the salesman smiles and says, it's gone! He sold the car on Saturday. No call. No first right of refusal. No courtesy. Nothing. This car was a specialty color that is very rare. I was in love with the car and was ready to pay cash on Thursday night, but they wouldn't even discuss it before I got the PPI. That's super fishy. Is it because you were holding it for another buyer? Is it because I'm a young woman? Is it because I'm Black? Doesn't matter. It was wrong. I think it was his smile that sent me over the edge. Nothing about this situation was joyous. I will never return and I hope no one else does, either. Shame on you, Fritz!

I traded in my old Ford Fusion for a Lexus at Indy Automan and had nothing but a positive…read moreexperience. They let me test drive and inspect the car, and offered decent money for my Ford. The Lexus was in a great condition (see the photos) - and it's been trouble-free ownership. At the end of the day, a lot of it depends on how the previous owners treated the car. All in all, their staff was friendly and professional, and the whole process went smoothly. If I need another car for my family, I'll shop here again.

TLDR: do not give these people your money. Go literally anywhere else…read more I'm an out-of-state buyer. I contacted this dealership about a cargo van and dealt with Bernardo, who sent me videos of the van. In his own video and words, one tire "needed to be replaced soon" and another "needed to be replaced immediately." That second tire was completely bald. They knew it, filmed it, and listed the van anyway. My husband and I drove 3.5 hours one way, ready to buy that day. The moment I walked in, Bernardo tried to push paperwork on me before I'd even laid eyes on the van, let alone driven it. I had to ask for a test drive. My husband's inspection found an oil leak, the bald tire still mounted, and all four tire pressure sensors dead. When we brought up the sensors, Bernardo shrugged it off and said the dealership "just doesn't replace things like tire sensors." We told them flat out: fix the oil leak and put a new tire on the front, or no deal. They agreed. We signed on a Saturday. They promised to deliver once it was handled. Monday's big update: Bernardo sent me a message saying they are going to send a DocuSign to collect my deposit. The deposit I had already paid on Saturday.... Tuesday: total silence. Wednesday I had to chase them down, and Bernardo told me "the oil leak has been taken care of." When I asked for the repair paperwork, he said he was off that day and would get back to me tomorrow. That didn't sit right with me, so I called the office myself. The sales rep admitted they "degreased the oil leak and found no leak after that." Let me be clear: washing an oil leak is not fixing an oil leak. That's a cover-up, not a repair. I asked for service. Transferred to nobody. Called back. Transferred to nobody. Asked for a manager. Nobody. I called ten times before a human being finally answered, and I still never got an honest answer about what was done to my van. Just that they were waiting on a tire before they'd ship it. Once I finally received the report from service, in their own words they acknowledged the leak but since it wasn't "even close to leaving a spot on the ground", they didn't think there was anything to fix. Thursday, Bernardo never called, I had to I call him. Then two hours of silence, so I called again. Now the story was they were waiting on the bank to finalize funding, five days after I signed. Basic paperwork they should have handled Monday. They finally shipped my van Friday at 6:30pm. Nearly a week after I signed. It showed up with a flat tire and two brand new dash warning lights that were not on during my test drive. And shocker... still completely covered in oil underneath. In the week since, I've spent $900 on a new tire (the one that "needed to be replaced soon" failed inspection), four new tire pressure sensors, and an alignment. The shop's paperwork showed the alignment was trashed when it rolled in. Nine hundred dollars out of my pocket for safety items on a vehicle I'd owned for days. Every one of those should have been handled before this van was ever sold to anyone. Also, they took my 2018 Traverse with 220k miles and listed it at $10k (gave me $3200 for it). It needs a new transmission among other things. I'm betting they didn't put one in. They're going to sell that ticking time bomb to the next person who walks through the door. This place doesn't sell safe, reliable vehicles. They sell problems, dodge your calls, and hope you don't notice until the paperwork is signed. Avoid them completely.

Scammers. My son thought he was getting a car from here (even though I told him not to) only to…read morefind out 1 month later from the bank that they were getting sued so they didn't send the rest of the paperwork for his loan or title to the bmv. Shortly afterwards he received bankruptcy papers in the mail from them so they knew they were filing whilst taking peoples money!!! Run far away from this place and the owners.

Love my Murano!! Thank you guys! They have so many variety of different cars, You can definitely…read morefind the car that you want for a great deal. The stuff is very helpful and i would highly recommended it

I am thrilled with my truck! The guy is honest. So hard to find in car dealers. Was upfront on…read moreeverything. Has been Jonny on the spot as soon as I call about a question after the deal. Super friendly !! Very professional!!! I hate car dealers and buying cars yet will get my next one thru him! It was easy and nice.

From the owner: 5 start review read more

This was the second car of our that 4G detailed, and it was again done very well! This car is my…read moreteenage son's, and posed some challenges... It looks and smells great now! Excellent communication, very professional, and great attention to detail. Thank you!!

Highly recommend this detailer. I had the interior of my SUV detailed. Very responsive with…read moreinformation and offered competitive price. He made special arrangement to move me ahead on his schedule since I was getting to leave town with the vehicle, so he came out on a Sunday morning. I loved the mobile service where he came to my location. Was very meticulous and he spent over 4 hours on my vehicle. End result was great, everything is like new clean and pleasant air fragrance. Will use this detailer again for my wife's car.