i have worn eyeglasses most of my life fee years with contacts, but do to a stroke and unable to…read moreuse my left hand leaves me unable to insert contacts. I am a 58 year old male with a -7.50 glasses thick. Dr. Ash is the first doctor that gave me hope with my vision he is very kind explains procedures well, he has a very nice and professional staff I would highly recommend him

The care and compassion for their patients and the attention to every detail. Dr. Ash is wonderful…read moreand takes time to answer any questions or concerns you might have. I went in for cataract surgery recently, and I honestly don't know why I'd waited sooo long. Dr. Ash and his team made it painless, and fear free. You're in very capable hands here!

Can I give 100 stars? I'm a healthcare consultant and have worked with lots of medical/surgical…read moreoffices. This place is fantastic, better than the best. They are SO-O-O well-organized: when you arrive you are taken from machine to machine so that Dr. Ash has all of the info needed to make his diagnosis when you see him for your actual appointment. I had bilateral cataract surgery done, with an amazing outcome! The colors in this world are so beautiful; they had gradually faded from my experience. More importantly (to the CHP), I can now see the white lines on the highway!! My surgical outcome exceeds my expectations; I experienced zero pain. Very little downtime. Everyone I have met in the waiting room during pre- and post-surgical visits is happy with their care. My only regret? Why did I wait so long?

My daughters and I have been coming here for a few years now. We are overall very happy with the…read morecare we have received here. We will continue to come back and always refer patients here when anyone asks about a great eye doctor. They have great staff, and a great variety of glasses to choose from. The doctors are very friendly and knowledgeable.

Takes time to fully communicate the issue(s) with the patient....clearly…read more Professional and organized staff.

Since the appointment was not actually attended, this review is 100% about the office staff. They…read morehave to be the rudest, most incompetent office staff I have ever seen. They overcharged for a copay. When I asked them to check on it because they charged a higher co-pay than what is stated on our card, the incompetent admin (I believe she said her name was "caterina") refused to check into it. She said "well we can refund him and not see him". When I asked to speak with the office manager she stated she wasn't there, didn't know when she would be back, and no one else knew either. This office needs to fire every single person who is patient facing and try again. I can only recommend to not even try booking, just bypass this office and find another ophthalmologist.

I had a cataract in my left eye and was scheduled for surgery with Dr Latham, he was patient, kind…read moreand concerned. He thoroughly examined both of my eyes before making his diagnosis. He explained everything slowly and clearly to me. He had a wonderful sense of humor and put me at ease immediately. Weil getting ready for surgery he again explained how quickly the surgery would go how many he has done and any risks involved. He put me completely at ease. During the surgery, he was patient and concerned. I could not ask for a better physician. I highly recommend him to anyone who needs work on their eyes. Your eyes are precious. You should put them in the hands of someone who is knowledgeable and caring.

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

Quality care healing process was easy. Office experience was awesome. Everybody was so kind and…read morevery nice eyes healing perfectly very awesome place to go would highly recommend.

Stay away! This medical group is incompetent, understaffed, and absolutely uncaring towards their…read morepatients. My father was scheduled for a glaucoma procedure on Nov. 21 with Dr. Choi, but it was cancelled at the last minute because the staff neglected to give him any preparation instructions and never informed that he'd need to stop taking his GLP-1 medication one week prior. I travelled 1,000+ miles to be with my father for this procedure, and we've been spent two days desperately trying to contact Rinae (their only scheduler) to get his procedure rescheduled before my departure. We've even gone in twice--only to get every possible excuse as to why Rinae can't take two minutes to speak with us or return our calls: "Oh, she's in a training all day." "Oh, she's busy with patients all day." When I inquired if they have an alternate scheduler, the answer was "No." Nobody else handles scheduling except Rinae, and scheduling seems to be her lowest priority. The manager here takes no responsibility--she tried to blame the surgical center for the cancelled procedure (which is not right), and she promised to have Rinae return our call, which hasn't happened. This isn't the only problem my father has had here. He previously had a laser treatment done by Dr. Choi, who insisted on doing it, despite my father having already done two prior laser treatments (through another doctor) with zero success. The definition of insanity is repeating the same thing and expecting a different result! Not only that--but the pressure in my father's eyes actually got WORSE after Dr. Choi pushed him into doing laser treatment for a third time. Which is why he urgently needs this other procedure done. Here's the kicker--this facility oddly closes-up for lunch. They lock the doors, and kick the patients out. My father came here for a mandatory check-up (after his laser treatment), and the pressure reading was so high that Dr. Choi was concerned and had him wait awhile to do another reading. But because they completely shut down for lunch, they made him wait outside (partially blind) for an hour instead of allowing him to sit in the waiting area. What a joke! This place clearly doesn't care about its patients--they seem to have a revolving door of them. If one or two are mistreated, it's no big deal to them. There have so many patients here at any given moment that the wait times (with an appointment) can be over an hour. Clearly the "care" in "healthcare" doesn't exist here. UPDATE: Rinae finally returned our calls, mere minutes before closing time. No apology for how difficult it has been to reach her, or for how long it has taken to contact us. Clearly couldn't care less. And no availability to get the procedure done in Modesto for TWO months! All this caused by their negligence to inform my father to stop taking certain medications beforehand.

They do their job well, but there is a slight element of not being glad that you are coming to…read moretheir office rather than someone else's. Reception could be just a bit warmer, although it is done well according to what the job requires.

I had a very negative experience with valley optometric. They advertised contacts online at a…read moresignificant discount to me. I purchased these contacts and picked them up upon delivery. The next day I received a call and was told it was a mistake on their part and I needed to give the contacts back. I was disappointed and felt it was not my fault that this mistake happened so I went in to speak to the manager Lillian. She explained it was one of her employee's mistake and was asking for me to give the contacts back. I asked them to please, if I give the contacts back to hang on to them for me so I can purchase them directly from you due to the inconvenience of this mix-up. At this point she threatened to kick me out of the practice if I did not give back the contacts. I told them I had a receipt and proof of the discount offer and had no obligation to give them back but as a courtesy I would give them back to them if they would accommodate me by hanging on to them and selling them to me at the price that was correct not the erroneous one caused by their employees mistake. Lillian angrily said she would see what she could do and proceeded to get me kicked out of the practice because I would not respond to her threats so she carried through on her threat to kick me out of the practice. I was given false advertisement and tricked into this problem by their mistake. When I asked for an accommodation and agreed to pay the amount they wanted that was not enough for them. I would not recommend them to anyone. They have signs all over saying that they will adjust your glasses at your own risk. This means if they break your glasses in attempting to adjust them you are financially responsible. Apparently though if they make a mistake and they are responsible for something they will put all the blame on the customer Make threats and carry through on these threats if they don't get exactly what they want.

Second time seeing Dr Chandran today. I was referred to him from my optometrist, due to I have lost…read moreperipheral vision from a stoke 3 months earlier. He was looking at pictures of my retina, I asked if this was from the stroke? He snapped and said we're not talking about that right now! He was raising his voice, and he comes and takes my hand and told me I need to relax! I jerked my hand away. I never raised my voice! He kept raising his, I got up to leave and told him he was condescending and arrogant. I told him I'm here because my left side of my face goes numb and my eye has been affected since the stoke. It was just a simple question because I had concerns! He would not answer me. His assistant had to push him out the door. What a guy!! Ask a question and get yelled at. I guess when you're seeing 70 or 80 patients a day you don't have time to answer questions!! I've never seen a professional person act this way!! Never go see him!!!

Dr Rangu Chandran is an amazing ophthalmologist with an equally impressive staff. His office is…read morenew, beautiful, and his practice operates better than any medical team I've ever experienced. I have an eye condition that needed to be seen on an emergency basis, the morning before a three day weekend. I live in the Sierra foothills, but happened to be in Modesto. After several hours and calls to three different practices (including Sutter where my primary doctor is located), I found Advanced Retina Institute. The receptionist immediately understood and validated my medical concern. She was able to get me an appointment to be seen by Dr Chandron in 20 minutes. When I arrived the reception team and technicians were all incredibly kind. With a very busy office, they moved me through the steps toward seeing the doctor with amazing efficiency. Dr Chandron listened to my concern, gave me a thorough exam and talked with me about a plan to address my eye emergency over the weekend. We scheduled a convenient follow up based on my tight schedule the following week. They were incredibly flexible with appointment times. My follow up appointment was equally impressive. I love Dr Chandron's positive, kind, considerate, and proactive approach to eye healthcare. This practice is outstanding! I've decided to move my eye care to Dr Chandron, even though Advanced Retina Institute is an hour and thirty minutes from home.

Went in to pick up my dads eyeglasses that they couldn't fix, they misplaced them..then my mom went…read morein for her eye exam they forgot about her in the waiting room for 3 hours! Don't recommend. I'd go to America's best.

The attitude of the Opthamologist for one ! He needs to retire horrible chair side manner! Talked…read morewith his back to my son . Tried to put him on glaucoma drops when he had just had his eyes checked and pressures were fine . My son is 26 yrs old !

Don't overbook... Do the math!…read moreSo each pt. requires at least minimum of 30-45 minutes. So an 8 hr. day you should ask yourself, How many pt. can I realistically see. Also is my objective to have lifelong patience or hit and run? Plus invest in comfortable furniture and add some plants. Your current environment is very uninviting and gives off an old industrial feel.

This establishment overbooks, and keeps people waiting, no respect for the customer's time.read more

I had a great experience at Dr. Staahl's office from the consultation to post-op follow-ups. Dr…read more Staahl thoroughly explained the process of procedure and reassured the results would be phenomenal. The staff is great! The front receptionist, Pat, is amazing! She's so friendly, welcoming, and always had an answer to my questions. The procedure I had done was lower blepharoplasty. Surgery took place on a thursday. Post-op wasn't bad at all. No pain, no discomfort, minimal bruising, and I was back to work by Monday. My eye bags were something I was always so insecure about, so after some research, I scheduled my consult. Best thing I have done for myself! My confidence has never been so high. Highly recommend!

I have been going to Dr Staahl for over 20 years now. I have had breast implants, liposuction and…read moretoday filler and Botox. Dr Staahl is a very good MD. The quality of care provided by him and the staff is excellent! The staff are so friendly, helpful and knowledgeable and they make sure that you feel welcomed and relaxed. I have never experienced any discomfort or problems of any kind.