I recently had a family member pass away and my apartment had been neglected for a while, so I…read moreneeded a very deep reset clean. After reaching out to several cleaning companies in Austin, Ema's Housekeeping not only gave me the best quote but also had the best communication from the beginning. They arrived right on time and made the entire process very easy. Ralph handled the cleaning and did an incredible job. For just one cleaner, the amount of work he completed was impressive. He took the time to bag trash, organize items, and then do a full deep clean of the apartment. What stood out most was the attention to detail. You can tell they don't rush through the job just to finish quickly -- they actually take the time to do it right. The apartment looks and feels completely reset. Payment was also very simple through Zelle after the service was completed, which made everything convenient and stress-free. Overall this was a great experience and the best price I found in Austin after contacting multiple cleaning companies. If you need a deep clean or even regular maintenance cleaning, I would absolutely recommend Ema's Housekeeping. I will definitely be booking with them again.

We hired this cleaning company because we urgently needed our house cleaned for rental showings…read more They offered same-day availability, which was the main reason we chose them. They charged us $300 for a 1,509 sq ft house -- despite the fact that the home had brand-new blinds, brand-new flooring in all three bedrooms, and no refrigerator to clean. This was absolutely not a discounted or bargain price. Before hiring them, they specifically promised they would come back and address anything my realtor found unsatisfactory after the cleaning. Based on that promise, I paid them in full immediately after the service. A few days later, my realtor inspected the property and found the cleaning quality extremely poor. She provided them with a detailed list of areas that were still dirty. One toilet was so poorly cleaned that my realtor cleaned it herself. On another toilet, instead of properly scrubbing blue staining inside the toilet, they simply suggested replacing the whole toilet altogether. That alone tells you the level of effort they put into the job. The dishwasher was still dirty. Windows, baseboards, drawers, and other surfaces were visibly dirty. There were even cobwebs still hanging on the walls. When I contacted them to come back as promised, their attitude immediately changed. They were rude, dismissive, and kept delaying scheduling. I gave them my husband's number to coordinate a return visit, and they said the earliest they could come was Saturday (nearly a week later). Then on Saturday, they suddenly claimed they would not return unless someone was physically present at the house to inspect their work. This made absolutely no sense because they already knew the property was vacant and that we were remote landlords. They had completed the original cleaning using an access code with nobody present, so this was clearly just an excuse to avoid honoring their promise. After that, they stopped answering calls from both me and my husband entirely. The house was still dirty, and we ended up paying another cleaning company to redo the entire job properly. Unprofessional, dishonest, and extremely poor-quality work. I would strongly discourage anyone from using this company.

Maribel's team is the best. They have been doing biweekly cleanings for us for several months after…read moreour longtime cleaning service dropped our home off the schedule in error and couldn't accommodate the required day. We were selling our house so it was crucial to have the home cleaned on a particular day least likely to interfere with potential buyers. Maribel's Home Cleaning could accommodate the day, had a better price, and the team of three professionals did an amazing, thorough job every time. And they were FAST. Finally, they performed a move-out deep clean for us. We were so confident in their abilities and trustworthiness, we were able to hit the road to our new state without waiting around to inspect the property. You will not regret hiring this company!

Great responsiveness, communication and attitude. Very accommodating. Was all set, had to cancel…read more No hard feelings. This company is still at the top of my list for when I do need cleaning services.

We had such a great experience with It's Cleaning Time. They were very professional, accommodating,…read moreand genuinely kind from start to finish. You really do get what you pay for. Our home looked spotless, smelled fresh, and even our guests commented on how beautifully the beds were made. The cleaners (Yanely & Adriana) were personable, happy, and incredibly thorough. It's clear they take pride in their work. We felt completely comfortable having them in our home and fully trust this company. They did an excellent job in every way, and we'll be using them from here on out. Highly recommend!

I've been using Its Cleaning Time for a few months now and I really enjoy them! Arely helps make…read morethe place really clean. She is very knowledgeable about cleaning, goes the extra mile, and doesn't cut corners. Bella came over initially to ensure everyone was on the same page for the tasks. I really appreciate it! Sophie is great with communicating and scheduling. I highly recommend and looking forward to my next visit!

Veronica did an amazing job getting my house back to good! Very thorough job. Recommend!read more

Very good cleaning, professional and quick as well. The team was punctual, professional, and…read morebrought all their own supplies. They did a thorough job cleaning my home, paying close attention to every detail. My kitchen, bathroom, and living areas looked spotless, and they even took care to move furniture. The whole process was seamless, and I appreciated their friendly service.

We requested a move out cleaning service. Turns out the place had been professionally cleaned…read morebefore they even got to the property - they called us to let us know that there were things in our fridge, but not that the entire unit had already been professionally cleaned & was spotless. When we called about the lack of transparency we were told that the cleaners spent more than the allotted cleaning time on the property and could do nothing. You would think the least they could do is grant a partial refund - I get they have to pay employees and don't want to lose money, but I don't feel like they should profit off the employees clocking 3 hours for no service provided.

Had The Boardwalk Cleaners do a full clean on my 2/2 condo and they did an excellent job. With a…read moredog that sheds a lot, I was impressed by how thorough they were. The $200 price felt like great value for the quality of work. Highly recommend.

I recently hired Lux Conscious Cleaning to help us ready our house to put it up for sale. The…read moreowner, Melissa, assisted us in garage cleanout and organization, home organization, staging, outdoor cleaning, house cleaning and I couldn't be more pleased with the results! My husband is very territorial over his garage and was having a hard time letting things go. However, Melissa won him over within 30 mins. I came home from work and was singing her praises. Her ability to understand the emotional connection to material items is one of her most valuable gifts! Lux Conscious Cleaning home cleaning left my house spotless--every surface was gleaming, and even the hard-to-reach areas were thoroughly cleaned. My walk-in closet has never looked better; she helped me organize everything in a way that maximized space and was esthetically pleasing. But the standout service was her over all home organizational skills, knowledge about the real estate market and staging homes. Melissa is patient, kind, and hardworking. If you find that you need more help than you anticipated, like I did, Lux Conscious Cleaning will bring in reinforcements. Melissa schedules just enough time where you don't get mentally and physically burnt out but, feel good your accomplishments. I cannot recommend Lux Conscious Cleaning enough, from start to finish, they were professional, detail-oriented, and incredibly efficient. Simply amazing! Five stars!!

Melissa and her team did a fabulous job. They communicated with me and my husband during the…read moreservice & since we had already moved out of state, they went out of their way to make a video on our behalf to see the quality of the work provided. Thank you!

Laterra was quick, efficient and high quality! Appreciate everything she did! When asked to do the…read morewindows and doors she didn't mind! Hope to see her again soon! Overall great experience!

I scheduled a cleaning with Bees knees cleans for April 15, 2025, 11:00AM; the customer service…read moreover the phone was helpful with scheduling the cleaning. The cleaner showed up about 5/10 minutes early, and did a great job with deep cleaning my bathrooms and kitchen areas, as well as the rest of my home. She was very thorough and did such a great job, I decided to have her come monthly to clean. I'm happy to have found a cleaning company that's reliable and does a good job.

We've been using Maidsway for the past year, and are very pleased with the quality, and consistency…read moreof the service. My wife and I both work full time, and we have 2 children, so having a housekeeping service has been essential for us to maintain not only our home, but also our sanity. Sharnice has been our housekeeper now for about 6 months, and we are always excited to see her. She visits us every other week, and always does quality work. She takes proper precaution inside our home. She works quickly, but also somehow manages to get all of the details right. I'm sure that its partly because of the pandemic, but she has become like a part of our family. (At every other week, we see her far more than any of our friends or family these days!) Thank you, Maidsway. And thank you, Sharnice! :D

Unfortunately, I am not sure the one star would even be valid as I had no service to even judge…read more This was a no-call, no-show. I booked the service almost a month ago and received a confirmation message. As we got closer, I received an automated reminder texts 48 hrs and then 24 hrs before. The day of, my card was charged. As my arrival window time neared closer; I noticed no employee had been assigned to the job yet from my profile on the company dashboard. I emailed them inquiring if this service was still happening and to please let me know. The hour window came and went and in that period and after I had called twice, left a message, and even used their contact form because I had fully exhausted all my options of communication with them. I chose to go with Maidsway based on a high recommendation from a friend that has used them for years. Even she was shocked and said that if they were running late they always called to give a heads-up. It has been over a day later and I still have not heard back ... extremely disappointing as I had made arrangements for my sensitive pets, rearranged my house so that it would be easy access for them to clean, and planned my day/work schedule around this..during a time where I really needed help with the house and trusted this service to follow through. My money was taken with no explanation or offer of a reschedule or refund.

Best Deep Clean I've ever had! Emma is so thorough and thoughtful about customizing your experience!read more

Emma and her team were amazing! Emma is super responsive and always communicates if any…read morerescheduling is needed. And she never leaves me high and dry! Her cleaners are thorough and fast. Couldn't ask for better value.

Castle Cleaning is hands down the best in town for both residential and commercial cleaning. The…read morefact that they've been in business for over 25 years says it all, people trust them because they consistently deliver quality and reliability. They truly live up to their motto: "We don't cut corners, we clean them." Stuart and his team take pride in their work and treat every job with care and attention to detail. If you're looking for a trusted, family-owned local business for your cleaning needs, Castle Cleaning should be your first call.

I've been using Castle cleaning for a few years now, they always do a fantastic job. Communication…read morewhen booking is great and the crew is always thorough and flexible.