Jackie did an amazing job cleaning my place. She placed special attention to places I did not think…read moreto consider, like my walking pad. My base boards and hard to reach place she managed to conquer. She also had a good eye for organization, whereas quite a few items have better spots and are visually more appealing in there new locations. My dog also loved her, so I knew she was great. I recommend Austin Cleaning Crew, as I have tried a couple other cleaners and this is the best of them

Paid for "Deep Clean", mark missed completely Short Review:…read more$200 more expensive than MerryMaids ($478 vs $272) cleaning with less spaces cleaned than the lower priced service, equivalent cleanliness results. MerryMaids crew stayed two hours longer, did more work. Two stars for the overall experience - Pretty good cleaners by raw talent, extremely overpriced compared to the competition, middle of the market when it comes to cleanliness. Below market customer service for arguing with me about cleaning dirt off the corners of the base boards, then didn't return my sponge. Used soap on all my cast iron without asking, now I have to re-season everything. Long Review: I just paid $478 for a "deep clean" that was in all fairness a pretty good cleaning if it were a routine cleaning. Comparable to the "sparkle" cleaning I paid for from Merry Maids eight months ago for $272, but not as thorough. The only exception being that Merry Maids cleaned my sliding glass doors and the balconies, which was included in the original quote. I paid extra both times for the stove cleaning, the refrigerator etc. I also talked to a guy at their office (I think) on the phone and told him how much more I was paying compared to the last cleaning and that my expectation was that the money spent should be reflected in the level of cleanliness. He assured me that the two ladies were "the best". When they said they were done, I asked about the balconies, and they said they don't do that. There wasn't an option for that on the website either, like there was on the Merry Maids website. I also had to argue with the lady when they were trying to leave after less than 3.5 hours of work (1,600sq ft) to have her wipe down the corners of the wall by the base boards. She said it needed to be painted. When I removed the dirt by dabbing my kitchen sponge on it (they didn't bring any, just rags), she relented and wiped off the dirt. I later found that she apparently didn't return my sponge. I also had to instruct them on cleaning behind my AV system and stand, which I would assume that would be included in a "deep clean". I also found that my cast iron pans were cleaned with soap and were put in my oven wet. That's a big no no for cast because it immediately starts to oxidize. One of the pans is already showing rust so I'll have to strip it, sand it, and start over. If I'm paying for a "deep cleaning," what exactly is being cleaned that isn't part of the regular cleaning? And why would I have to monitor them and guide them on how to clean a house? I figured using a little elbow grease to remove easily removable dirt would be part of the additional fee I paid. I have attached an example of the deep clean on my floor, it took 8 seconds with a different sponge to make it look clean. I'm completely blown away by all these five star reviews. Even if these ladies are being paid $25 an hour, that's more than $300 to the business. That's more than a 60% margin against labor. If you want to pay twice as much as you need to, by all means use these people. I'll be going back to MerryMaids. I was later contacted and they pointed out that I had booked two rooms and the cleaning crew reported five. I responded that I correctly described my house when booking as having two bedrooms and 2.5 baths (clearly labeled dropdown menus), along with the square footage that includes the garage and balconies that were never touched. There is nowhere to list total number of rooms.

I've used Eco-Mama cleaning for over 10 years, and they are simply the best! Not only do they use…read moreeco-friendly cleaners that are safe for my family and pets, but their team goes above and beyond every single time. The cleaners genuinely care, making our home feel spotless and cared for. Rhia, the owner makes scheduling easy and flexible. If you're looking for a company that delivers exceptional service while being kind to the environment, look no further! Highly recommend!

This review is long over due and I wanted to say thank you for providing such an awesome service!…read moreYou have always been flexible, easy to get a hold of and have a fantastic staff. Eco-Mama was a jewel of a find and I have happily been using them for almost 2 years now. Annie cleans our home and always does a great job. She's kind and thoughtful never letting out my escape artist cat and putting up with my attention hungry dog! It's so nice coming home to freshly cleaned home with staff you can trust. Thank you again, you guys rock!

These ladies improve my quality of life in a huge way. I've been a regular customer for a few…read moreyears. I never worry about my little dogs escaping when they come to visit and my house is always perfectly clean when they leave. They've done an amazing job with every type of clean they've done- Whether it's a move out, deep clean or biweekly maintenance. I was so happy that they service Round Rock as well as Austin when I moved up north. They've been amazing about communication too- if I drop them a line via email for anything, I get a response ASAP. I couldn't recommend them more!

I had high hopes for this company…read more.. A 3 person team showed up to do an initial deep clean of our 2 bedroom 2 bath single story house. We have no pets and minimal stuff/furniture. We always pick up so the cleaners can focus on deep cleaning and not shuffling paper and the such. After about 2.5 hours the main person came to knock on my office door to let me know they were almost done. A few minutes later I noticed they were all walking back to their car. I ran out after them asking if we could do a walk-through. The main person replied "Most peoples just trust us but a second pair of eyes never hurts." We checked the guest bathroom and there was a large, black scuff mark that was about 4 inches thick and 6 inches wide. I asked if they had cleaned the tub and the main person said that her helper had told her she cleaned it and that this mark must be permanent. I reached under my sink, took out a blue non-stick sponge, wet it with water, got into the tub with my bare feet and easily removed the black mark. ??? Did that helper even try?? I called the office and was told: "We don't like to make excuses but the main person as a trainer as this was a new team and they were being trained." I went ahead and paid over the phone feeling confused and disappointment. Being trained? So apparently the main person is supposed to be a mentor and training the new team... and yet she did not double check their work and just "trusts" the new team will do a good job or knows how to do a good job. Well, they didn't. They left a dirty tub. After I got off the phone with the office and the team had left I walked around the house with a more critical eye and found they also didn't dust the top of the fans, which I specifically asked them to do. They left cobwebs all over the living room mirror. And they didn't scrub the stove top (see image attached). And all this cost me $227.33!!! They say they guarantee their work... the office certainly didn't try to offer a re-do. I am incredibly disappointment and can not recommend this company.

good consistent service and very thorough communication. highly recommended. everything you ask to…read morebe cleaned is spotless when they are done and you get a ton of reminders which helps if youre adhd af

I love this company! They are always quick to answer and very kind and helpful. Juana was amazing…read morecleaning my house. She showed up on time and worked quickly. My house was incredibly clean after. Payment was very easy and the company followed up immediately to ensure I was happy. A huge help during this busy season of life!

I am selling my house soon, had a cleaning company scheduled but they bailed on me the day we had…read morescheduled. Searches around and came across "MBM" and they were out at my home the next day. The service was great, the ladies took there time explaining the process and how they conduct the cleaning service. The ladies were very attentive and detailed which made me feel, I am getting the best value for money based on the Easter holiday weekend! My house was left detailed, cleaned, and it shines.

I've used Martinez's Better Maids a few times and they do great work! They show up on time, are…read moreefficient, and offer a very competitive price. The owner Jeniffer is very responsive on Yelp and text and makes sure everything is done well. Highly recommended!

Such an amazing cleaning service and great customer service…read more I booked for a regular cleaning and I don't think my house has ever been this clean! My cleaner Alvina was so detail oriented and amazing with my 2 dogs as well. She did such a great job in every single room - bathroom, 2 bedrooms, kitchen, living room and everything. Every single room was cleaned so well!

My husband and I just moved to Austin and we bought a house recently. The previous owner said he…read morehired professionals to clean the house already and it's ready for us to move in. When we came in, spider webs on the door, dusty cabinets and so on. Definitely not ideal for us to live in yet. My husband found Susy Q cleaning through Yelp and he called in. The girl who answered our call, I think her name is Yvette, she gave us a quote immediately after asking about house dimension etc and she has the next day available. We booked the move out/move in cleaning service and the next day 2 ladies came in with all equipments. Our electricity hasn't turned on at that time and ladies were very understanding and they cleaned everything else first. The service took about 4 hours and we left during the 2nd half. When we came back the house was sparkling clean!!! They hit all the spots that we asked them to. And gosh!! The bathrooms are squeaky clean as if it's a newly built house. Overall, we had a great experience with Susy Q. Didn't get the chance to ask the ladies names' but they're very professionals and friendly. Will definitely hire Susy Q if we ever need professional cleaning !

They're awesome and not casing your home like many cleaning services do these days. They were…read morequick, thorough. And professional.

I have hired this company to clean my townhome a few times and every time they have done a terrific…read morejob. Very satisfied with the clean and appreciative that they were able to add me to the schedule in such short notice and take care of something I did not have time for! Highly recommend

I have been doing business with ACG for a couple of years. They come in every 4 weeks and give…read moreeverything a good scrub. Once a year, I pay extra for a deep clean and window washing. They consistently do a good job in under 2 hours. Although I may get a new team every other time, they apparently have standards to be met every time because I have no issues. Their charges seem to be fair, as I've asked around and they are in line. If anyone asks, I give their info out because I trust them.