Peter was here on time and he diagnosed the low pressure issue. The last company installed the pipe…read moreto the hot water. Came back and using the same pipe over tensioned it and it broke. Peter fixed it up, put in a better faucet with a water return cup on top. We are good to go. Thanks Davis and Green for hiring good people.

Set up an appointment and they gave a two hour window ( lost two hours of work) but they didn't…read moreshow. Called them back and office said we were never on the books. Lost a new customer and we had a plumbing issue plus a remodel in mind. Not the way to do business. Would definitely NOT recommend.

Last week Nick came out to my house to do my Bi--annual service on both of my heating and A/C…read moresystems. I've had many techs come out to my house over the years but Nick was one of most professional and knowledgeable techs I have seen. Extremely friendly, knew what he was doing and took the time to explain things where it made sense. I was actually going to go with another company for my next years annual contract but after meeting Nick and watching him go about his job, I'm staying with White Glove. You might find a few companies cheaper than White Glove but by sticking with them, I know I'm getting my monies worth. Thanks Nick for your professionalism and your work ethic. I wish there were more guys like you out there.

I've had several times of business with this company. Best service and communication I've had ever…read more People are professional and price is affordable.Highly recommend.

I've only ever called one plumber in Richmond to come back for repeat business, and that call was…read moremade tonight to Harry, that really should be just about enough of a review. But in case you want more details, I've had bad luck with plumbers. I get overcharged and jerked around... I called Harry because, well, he had one review on Yelp, and it wasn't a bad one and he isn't somebody I had called before. I don't think I was the nicest guy to him on the phone (not outright rude) but I did tell him I didn't really trust plumbers in the area based on my previous experiences. He told me his story, and it's basically that he worked for the big companies for years, knew their tactics, didn't like it, and wanted to do his job for an honest price. He went to my house and unclogged my kitchen sink. Guess what, when he called me to tell me how much it cost, it was in line with what he told me when I first called him. He didn't jack the price up on me, he didn't rip me off, he was honest. He fixed the problem, he charged me what he said he would charge, and there were no additional fees. Tonight I called him about another issue. Like I said, he's the first plumber that's gotten my repeat business and he will continue to get my business as long as I still own my house in Richmond, which I hope not to for much longer, and am planning on putting it on the market this spring, if anybody is interested... just kidding, sort of... no, not really, I am not kidding, I'm ready to sell it. I can't be a long distance landlord anymore. But enough about me, if you need a good plumber, call Harry, seriously.

Update: 10/9/2025. I had an issue with my toilet as it wouldn't stop filling. Harry kept his…read morepromise to help with my future plumbing needs. He squeezed me in his schedule and updated me the day of service multiple times concerning his arrival. He is honest, kind, professional and VERY knowledgeable! He also has the most reasonable prices I have EVER seen for a plumber. I couldn't give him a higher recommendation. I'm recommending him to everyone in the Harper's mill area where I live. So grateful we found him. Below review from 7/2025 I have never left a 5 star review from only talking to a business owner, but please read on. I left Harry a detailed message about a couple of toilets in my 4 year old home leaking from tank to bowl. I thought maybe the flapper, but when it happened to an upstairs & downstairs toilet around the same time, I panicked & thought it was maybe a plumbing system issue. Harry called me back promptly & let me know right up front that he was fully booked until August. But he also eased my mind by reminding me that the toilets were all put in at the same time, so more than one could have components wearing out at the same time. Since I only had leaking to the bowl, I changed the flappers & now they both work great! Even though he was very busy, he took the time to call me back. Even though he was booked until August, he listened to what I said. Granted he didn't try to diagnose over the phone, but his common sense, honest approach prevented me from calling another company for an emergency that I didn't have. He was right. I had two toilets with faulty equipment at the same time..a coincidence! I would highly recommend Harry; he is busy for a reason. I would schedule with him in the future if I needed a plumber.

Came on time/ next day after inquiring, great service and very knowledgeable! fixed faucet and…read moretoilet quickly and price was very reasonable.

Pete was on-time, courteous and fair. His work was thorough and tested. Would highly recommend. His…read morepricing was fair. He was efficient with his time.

Love this company! I contacted them about an extremely clogged sink and they were able to come out…read morethe same afternoon. Quintin the plumber was quick, efficient, and reasonably priced. I was really impressed and will be using them for other jobs in the future for sure.

At door service, knowledgeable, Good Pricing! Thomas knows what he is doing. Would recommendread more

I was extremely pleased with the exceptional service that I received from Woodfin on August 5,…read more2026. Taylor Surkees performed an outstanding job as he methodically conducted the preventative maintenance process on my AC system. His professionalism, engaging demeanor, and expertise was astounding. Thanks so much for assigning this knowledgeable young man to complete the service.

I had my hot water tank drained and flushed. This consisted of the technician attaching a hose to…read morethe tank, letting the water drain in the yard while he sat in his car. For this I was charged $450.00.

Shortly after leaving this review I was contacted by the owner of Advanced Plumbing. I'm changing…read moremy review because of their amazing customer service and their dedication to their customers being happy. He explained to me how my service was guaranteed for a year and that they'd gladly come by to replace my toilet for the new one of purchased at no cost. They showed up on time, kept me updated throughout the day and finished the job quickly. Now I have a new functioning toilet so thank you! Re-update They misquoted me on the replacement of the 2nd toilet which I had them do at the same time as the other I had issues with. (told me it would be $120-130 and the other one was free of charge) and now charging me $248. Also the bathroom smells SO BAD now. It smells like sewer water.

do yourself a favor and steer clear of this company! not only does the never answer the phone but…read morethey tried to rack up charges on you that are unnecessary and will ignore your questions and calls intentionally so that they can continue to add late fees to your bill. Apart from that, they have absolutely no idea what they're doing and the owner , justin , has absolutely no idea how to run his company. They will have to come back five times to fix the same issue because they don't take enough time or care to fix it right the first time and they overcharge you crazy amounts!! WORST RAN COMPANY IVE EVER SEEN. All they care about is how much they can get out of you.. sad.

I really wish I had encouraged my mom to go with a different company before purchasing a new HVAC…read moresystem from F.H. Furr. When she was originally quoted for the new system and installation, my husband and I were shocked by the price. We had recently replaced our own units and paid about $5,000 less. My mom ultimately chose F.H. Furr anyway because she felt the higher price would be worth it for the level of service and reliability they promised. Unfortunately, that has not been her experience. About a year later, her AC went out during 90+ degree weather. Despite it being an "emergency," it took roughly 48 hours for someone to come out, after she spent much of the day waiting for a technician. She was also charged for the emergency visit, only for the issue to turn out to involve a faulty sensor on the relatively new system they had installed. Today has been even more frustrating. She took the entire day off work because F.H. Furr was scheduled to come replace that same sensor. Her appointment window passed with no technician and no meaningful communication. When she finally called for an update, she was transferred around and had to call multiple numbers before reaching someone who could supposedly help. She was then told, "The sensor was already replaced." That simply does not make sense. The technician would have needed access to the inside of her home to perform the repair, and my mom has been home waiting for them. No one came inside and no repair was performed today. What makes this especially disappointing is that she knowingly paid significantly more for this system because she believed she was paying for better service and peace of mind. Instead, she has dealt with a failure of a relatively new system, long waits for service, missed appointment windows, poor communication, and now conflicting information about whether a repair was even performed. When a company charges a premium and sells customers on service and reliability, the follow-through should reflect that. So far, hers absolutely has not.

They were great. Responded to my initial post quickly and set up a 24 hour turn. They offered to…read morecome that day but had to change plans....but gave me a nice discount for pushing it to the next day. Electrian communicated well and sent pics when he was done. Highly recommend. Great experience.

Great service. They responded quickly, and resolved my sink issue. I'll be calling them again the…read morenext time I need a plumber.

guy showed up. no introduction. didn't offer options. company sent a quote that seemed high so I…read moreasked for a breakdown of the quote. their direct response was: We do not provide breakdowns of our invoices or estimates! even mechanics and hospitals do that. seems sketchy. won't recommend due to lack of professionalism and company policies.