Plumber On The Way was my general contractor's choice when doing my master bath renovation. Their…read moreteam came out twice getting things moved around and than finally installing all the new fixtures towards the end of the job. I was very impressed with Harold and James who took their time to get everything right and making certain I was happy. Professional, courteous and neat, I know have a great plumber to call when I need it. Thanks POTW!

These guys were a blessing, polite and professional. They left me satisfied and extremely happy. I…read morewill recommend Plumber On The Way gladly. They did the work and wasted no time at all. No complaints. Most of all, their charge was the best compaired to the other two companies. Thank you Plumber On The Way.

Love this company! I contacted them about an extremely clogged sink and they were able to come out…read morethe same afternoon. Quintin the plumber was quick, efficient, and reasonably priced. I was really impressed and will be using them for other jobs in the future for sure.

At door service, knowledgeable, Good Pricing! Thomas knows what he is doing. Would recommendread more

Our plumber, Will Denius, was in our house within an hour of reporting a problem with water leaking…read morefrom our toilet. He knew what he was doing and quickly diagnosed the problem. He was well dressed, respectful of our home, and wasted no time correcting the problem. I am very pleased with the service we received.

Where do I start?! Hein and his merry crew of plumbers were amazing! Exceptional value and…read moreprofessionalism! Nick was outstanding and Hein showed up at the job to support his crew and answered all our questions. We had our ~20-year-old Polaris (aquatherm) water heater go out. The Ignitor was toast, and the tank was corroded and leaking. Within 24hours they were at our house removing the Polaris that had seen better years and replaced it. Hein and Nick explained everything about the functionality of our new system and were spotless in their clean up. Nothing but high praise from our family.

I needed a plumbing company for a plumbing related repair. I searched high and low with online…read morereviews. This also included asking for recommendations on social media. After going through an extensive total home renovation project lasting a solid year and many upgrades over the years, my wife and I have experienced the good, the bad, and the ugly. I have trusted sources but lacked a reputable/good standing plumbing company. I had never heard of Leo's Plumbing and Repair LLC. However, they stuck out in their reviews. I state this in terms of consistency with professionalism, quality of work, communication, and truly valuing their clientele - testimony from several past reviews. My initial call and further exchanges in conversation involved Wes. He was always accessible, extremely polite, professional, understanding, accommodating, consistent. Great guy! Further, my situation wasn't an emergency but required a technician within a few days. He explained that their crews were tied up on large projects but managed to make an exception and tend to my requirement within a two day time frame. This was for my convenience, not their's. Nadi was the tech who arrived. He was polite, professional, and did high quality work. The charge for the work was both transparent and extremely fair. I don't know the owner but it's apparent to me that he has created a longstanding and positive culture of quality, trust, and value.

I awoke this morning and found I had water running in the yard and ditch in front of my house. I…read morecalled my HomeServe Water Line Protection that I purchased through Dominion Virginia Power and within minutes Leo called and talked with me about the problem. He said he would make me the first appointment in his day as it was so urgent. I really appreciated this as it looked as the water had been running from my yard into the ditch at least all night. He came within the hour and it was determined that I had a water meter leak or break. Thankfully the break was found to be on the county's side so the county will handle the repairs and I do not have a high water bill coming to me. Leo was very helpful, professional and came very quickly with his team. A very nice gentleman from Henrico County Water also came and the county has been very quick to respond.

I have never experienced such an unprofessional organization. They are unethical and liars. The…read morework they performed was adequate but they quoted one job and then billed me exorbitant fees for two jobs that were not authorized. And then had the audacity to lie about it. They went further to say they needed to charge those fees because they "are not profitable and have to raise rates." Not surprising, but you cannot charge for work that was not quoted or authorized.

Because of the peculiarity of my house, 360 had a tough time installing new sinks and faucets - in…read moreno way their fault. Nevertheless, the guys that came were all uniformly cheerful and professional. Now I have a new go-to plumbing company. Not that I wanted one, but I know who to call with confidence.

Shortly after leaving this review I was contacted by the owner of Advanced Plumbing. I'm changing…read moremy review because of their amazing customer service and their dedication to their customers being happy. He explained to me how my service was guaranteed for a year and that they'd gladly come by to replace my toilet for the new one of purchased at no cost. They showed up on time, kept me updated throughout the day and finished the job quickly. Now I have a new functioning toilet so thank you! Re-update They misquoted me on the replacement of the 2nd toilet which I had them do at the same time as the other I had issues with. (told me it would be $120-130 and the other one was free of charge) and now charging me $248. Also the bathroom smells SO BAD now. It smells like sewer water.

do yourself a favor and steer clear of this company! not only does the never answer the phone but…read morethey tried to rack up charges on you that are unnecessary and will ignore your questions and calls intentionally so that they can continue to add late fees to your bill. Apart from that, they have absolutely no idea what they're doing and the owner , justin , has absolutely no idea how to run his company. They will have to come back five times to fix the same issue because they don't take enough time or care to fix it right the first time and they overcharge you crazy amounts!! WORST RAN COMPANY IVE EVER SEEN. All they care about is how much they can get out of you.. sad.

Request service for clogged toilet and water under the house. By the time he got here a day or two…read morelater the clogged had cleared on its own, he didn't have to fix the toilet inspected under the house and found that the washer drain pipe had rotted away said he couldn't fix on that same day and would be back. It's been about 3 weeks since that time anyway I was charged a100 dollars for the visit and he didn't do any work I have been calling and he doesn't answer so I would assume that my money is not green enough or he doesn't like to do work in my community if I could rate no stars I would

Trey Francis came to my house because I had a problem with water leaking from a pipe. He had to…read moreget some new parts for both sinks in my master bathroom.. He was very professional and got the work done. I had to get 2 new stoppers put I. Also. When he finished both sinks and no water was leaking at that time. He left and 2 hrs later I was in the bathroom and coukd hear a funny noise. Will he didn't get the sink to stop leaking. I've been putting cups under the faucet so it would get onto my floor. Too late.. I had to wait the entire weekend and Called 2 times yesterday and 3 times today. Still has not shown or even reaching out to me. Not good for business.. but he was do good and nice at first.. Please Trey come back a fix my sink. Patricia DiGiacomo

I used Keil for HVAC yesterday, the hottest day of the year (5/19/26). Both my units were not…read morecooling. Camron arrived and quickly diagnosed, added lots of Freon to both units. took the time to check everything and we were up and running. nothing but honest talk and great work. the price was very fair so I highly recommend this company. Dennis Midlothian, Va..

Guy came out replaced a valve and pressure gauge, but never refilled or flushed boiler so I was…read moreleft with the same water harm problem. He was in a rush to get home and get to dinner. WILL NOT USE THESE PEOPLE AGAIN.