One of the easiest eye exam visits I've ever made! Made my appointment online through their…read morewebsite. Showed up, my exam took 30min and the doctor was extremely nice and helpful. They have a lot of great brands for glasses. The office itself is very clean - would recommend!

Horrible service. John has no manners and I have caught he mouthing off with other staff and…read morerolling his eyes.The Doctors treat the staff with no manners. I feel bad for the staff. Seem like favoritism. Way better other optometry options out there

bad stuff and service I ordered my glasses 45 days ago and…read moreevery time I call or show up at the off they said they are not ready and when the call me to try them they where wrong so they have to se them back so think twice before you choice this place.

We've been going to Dr. Vo for a few years now and we love her! My daughter is pretty picky of her…read moredoctors but she's always excited to get her eyes checked. We love the selection of frames and turn around time is always faster than we expect. We have moved farther away but we still make the drive to see Dr. Vo!

LOVE THIS PLACE. So nice and so helpful. You don't need to have a membership at Sam's club so that…read moreworks out. They also take my insurance

4 years after my first exam here && they are still the best in town ! Dr. Phan && her team are…read moreamazing. Check in was fast , no wait time. Was seen by the doctor && got my prescription. Thank you ! :) *inside the Sam's Club (you don't need a membership for the exam)

This was my first time visiting one of their locations. I love the amazing selection of brands and…read morestyles this location had! I walked in and was quickly greeted by a woman named Olivia, who I found out was the manager. She was super friendly and very helpful! After I picked out a couple of frames, Martell was the name of the associate who assisted me. He was friendly, knowledgeable, and took his time to make this a great visit for me. I'm extremely happy with my purchase and would definitely recommend this place!

I visited this location on 4/17 to purchase Meta glasses. The representative who helped me was very…read morefriendly and advised me to check my order status online for updates. When I checked, my order showed that the glasses would be ready for pickup on 4/30. That date came and went with no call, text, or email notifying me of any delay. I called on 5/1 and was told the glasses would be available on Monday. Monday passed--again, no communication. I called that evening before closing and was told they would have my glasses on Tuesday, 5/5. It is now the afternoon of 5/5, and I still have not received any updates. When I called again, I was told the glasses had not arrived and that they "might" be available sometime this week, but no specific timeline could be provided. It has now been 12 business days, and there seems to be no sense of urgency or concern for the customer experience. Payment was collected promptly, but the product has yet to be delivered, and communication has been consistently lacking. Based on this experience, I plan to file a complaint with the Better Business Bureau.

Hi highly recommend this optometry they have the best high quality equipment for your eye care, the…read morehave a good selection of frames and the staff is really nice the doctor is great he really listens to my concerns about my vision and I got my glasses fast I'm in love with my new glasses I highly recommend this place.

The receptionist was very kind and tried her best during our visit. She was patient with my…read moreautistic daughter, gave her stickers and toys, and even placed them on the doctor's chair so my daughter could play and stay calm while we waited in the exam room. I truly appreciated her effort. Unfortunately, our experience went downhill when Dr. Lee entered the room. My daughter was calmly playing with the stickers and toys on the chair that the receptionist had allowed her to use when he walked in and immediately said, "That's my chair," and then told all of us to sit down in a very rude and dismissive manner. There was no kindness, no patience, and his tone was completely unnecessary. My husband responded that he didn't appreciate the way we were being spoken to. Dr. Lee then replied, "Are we going to do this or what?" which completely shocked us. I explained that there is a respectful way to speak to families, especially those already dealing with stressful medical concerns and children with autism. We came in worried because my daughter is having issues with her right eye and were already going through a lot trying to get her help. Instead of showing any patience or compassion, we were asked to leave and were told we were banned from the office. We left completely empty-handed without answers for our daughter. This was an extremely disappointing and hurtful experience. I'm not saying he couldn't ask us to move, but there's a respectful way to speak to people, and his tone was completely inappropriate. A doctor who lacks patience, compassion, and professionalism should not be working with families--especially children with special needs. Families deserve understanding and respect, and unfortunately we did not receive that here.

With every visit, I'm made to feel like I'm at the right place. The team there is awesome and…read morefriendly. Always going that extra mile to give me the best eye care possible. Friendly, kind, and caring people that are good at what they do is what you'll find here. Keep up the great work.

there has been ah complete staff change the optition,tom retired he office,manager michelle is,no…read morelonger there there is ah woman sade she is rude i spoke to dr.solderbloom & i spoke toi sade who treated me rudely brought up all the negative on ah past balance which i did pay in full.being my current situation no insurance & having too pay outta pocket due too sade treating me rudely & only bringing up the negative & not willing too help ah past patient of dr.solderblooms of over 10-15 years.like i do not matter & i'm ah piece of trash. i dont recvomend this office any longer.

I've been going to Dr. Matejka for many years. The staff is thorough, kind and courteous and have…read moretaken great care of my families eyes. The staff goes out of their way to help me find the perfect pair of glasses that fit, look and feel great. Thank you Redlands Optometry Group!

This establishment must be doing exceptionally well, as they clearly aren't in need of new…read morecustomers. I called to verify my insurance today at 3:48 PM as this business was listed as an in-network provider on my benefits page. Unfortunately, the receptionist was dismissive and unprofessional. Rather than offering to verify my coverage or asking for a Member ID, she repeatedly insisted she had never heard of my carrier and told me I didn't appear in the patient portal. If this is how they treat potential clients, I'll be taking my business to a practice that values basic customer service.

Sorry. Just have to be honest…read more These guys keep getting my prescription and glasses wrong. Ive had to come back multiple times. It's been over a month and still no glasses. I've been wearing glasses my entire life. This place is easily the worst as far as service and overall competence. If there is a rating of over one star, you can bet it was paid for; a family member or close friend. Again . . . just being honest.

I've been a patient of Dr. Ledesma for the past 10 years, and now my 7-year-old daughter, who is on…read morethe autism spectrum, is also under his care. He is incredibly kind, patient, and genuinely compassionate. Every visit feels less like an appointment and more like spending time with extended family. Dr. Ledesma's team has a heart of gold. There was a time when I wasn't confident wearing glasses, but Ashley went above and beyond to help me find frames that complimented my face and made me feel beautiful inside and out. She always turns the frame-picking process into a fun "mini fashion show," and we share so many laughs during my visits. I'm now 28 years old, and the care I've received at Ledesma Optometry has made a lasting impact on me. I'll keep coming here for as long as the doors are open. I highly recommend this office to anyone who wants to be treated with love, kindness, and respect. P.S. -- Ask for Ashley before picking your frames. She's the best!

I've been coming to James Espinosa, OD since around 2017, and I absolutely love this place. From…read morethe moment you walk in, it feels personal, they know my name, and the welcome is always genuine. The manager, Jenny, is amazing and truly keeps everything running smoothly. Dr. Espinosa is cool, approachable, and clearly cares about his patients. On my most recent visit, I saw their newer doctor, Dr. Fabrizio, and she took great care of me as well, super attentive and professional. They always have a great selection of lenses and frames, they take insurance, and what I really appreciate is how helpful they are when it comes to choosing frames. They actually give honest feedback and help you decide what looks best, instead of leaving you to figure it out on your own. If you're single and need someone to externally process frames with you, this is definitely the place to go, they've got you covered! Overall, it's just a fun, friendly, welcoming office. They're also Christian-owned, which I really appreciate as a Christian myself. I can't recommend James Espinosa OD enough.

I can see clearly now, the blur is gone!!!…read more Prior to coming here, I've been on a constant search for an optometrist I could trust and a staff who takes care of me. Dr. Espinosa and his staff have served my family for years. The ladies are always friendly and try to take care of patients quickly and efficiently. Jennifer, the office manager, has never hesitated to answer any questions we've had and she's gone above and beyond to answer any questions, make sure that we get the full benefit of our insurance coverage, and ensure that our glasses/contact orders are accurate. Don't hesitate to check out Dr. Espinosa for your optical needs!

Greatest optometrist ever! He will put you at ease immediately, and is so kind, friendly, and…read moreprofessional. Dr. Kleen explains things so you can really understand without seeming like he's talking to a two-year old. I wish all optometrists could take a page out of his book.

I decided to go to Dr. Steven Kleen to have my annual eye exam and to find out why I was having…read moredouble vision. He was very professional and explained everything as to my double vision. He mentioned glasses that had certain a lens to help my double vision. I'm Excited I have something that will help me with my double vision and understand more about what's going on, my other optometrist never went over any of this with me. I will continue to see Dr. Steven Keen, he's was great. If you see any negative reviews talking about glasses, he has nothing to do with that, he's in optometrist side, glasses are separate from him. I had great office experience. He does get walk-ins so there may be a wait time. Call for an appointment.