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    ST Towing

    5.0 (3 reviews)
    Open Open 24 hours

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    1 year ago

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    10 months ago

    Great service and friendly located in south sac Florin neighborhood. Support local business thank you.

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    1 year ago

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    Five Star Towing & Transport - Before they towed it

    Five Star Towing & Transport

    (22 reviews)

    I can't say enough good things about Five Star Towing and Transport out of Sacramento. My shifter…read morewent out on my 18-speed Peterbilt while I was stuck up in the mountains between Sacramento and Reno, and I was in a bad situation trying to figure out how to get back on the road. Bella in customer service went above and beyond making calls all over trying to track down the part I needed. Once they found it, Brandon personally delivered the part halfway between Sacramento and Reno so I could get rolling again. That level of customer service is hard to find these days. Professional, fast, and genuinely cared about helping me out when I was stranded. Huge thanks to Bella and Brandon for going the extra mile. Definitely a 5-star company and I highly recommend them.

    My vehicle was towed by Five Star. Repeatedly contacted them to assure my vehicle would be safe…read morethere and explained circumstances of my life that would necessitate my vehicle remaining there a little bit longer and they assured me it was no problem. When it came time for me to get it out, they informed me they had sold it by way of a lien to a dismantler, without any notice, two months ago. There was a registered firearm inside and my dash cam shows they stole it. DMV records show they did not sell it to a dismantler at all and still have it. Yet they will not admit they have it, nor will they admit in the face of video evidence that they have my firearm. Instead, they are calling me at all hours of the night and attempting to extort me. Their general manager "Tara" indicated that if I was unwilling to pay them to contact police and tell them I had an illegal firearm and that I was harassing them. I've never experienced anything like this. My car was supposed to be cared for. My firearm was not illegal. I just called to give them money when I got out of the hospital and thank them... only did you find out they had sold my vehicle, stole my firearm, but could magically produce both for the right price. To say I'm shocked would be an understatement. I have reached out in the kindest way possible and then I will reach out to law enforcement, though I hate to. I don't know what to make of it to be honest. However I would seriously caution you. These are not honest people.

    AJ's Towing

    AJ's Towing

    (325 reviews)

    Got a flat this morning. Called to have someone come put the donut on so I could get to a tire…read moreshop. The phone system is automated but it worked well. Had someone at my house in less than 30 minutes. Only took him about 10 minutes to pump up the donut and put it on the car. He was a nice guy and did good work! It was less than originally quoted too, which was a nice bonus.

    I am filing a formal complaint regarding a tow service dispatched through AAA…read more During the service, the driver initially told dispatch that my vehicle would be loaded onto a flatbed. However, upon arrival, he informed me he intended to drag the vehicle before placing it on the flatbed, which could have caused damage to my car's electrical system. This directly contradicted what was communicated to dispatch and raised serious concerns about proper handling procedures. When I contacted the company to address the issue, the manager responded in an unprofessional manner. He became hostile, raised his voice, and refused to provide his name when requested. This behavior is unacceptable and does not meet basic standards of customer service or accountability. I am requesting that this incident be formally investigated. I would also like clarification on the company's towing procedures and assurance that drivers are following proper protocols to avoid potential vehicle damage. A complaint has already been filed with AAA, and I will be pursuing this further through consumer protection channels if necessary. Pic below: Driver ignored my instructions not to jump my car despite electrical issues and insisted anyway. He also told dispatch it would be flatbed towed, but then said he would drag it part of the way. When I contacted the manager, he became hostile, yelled, and refused to give his name, saying "don't worry about it." Extremely unprofessional and unsafe service.

    ST Towing - towing - Updated May 2026

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