Nasty neighborhood and place just didn't feel clean inside. Old. Machine seemed old too. Staff…read morewas nice though.

Non caring tech yanked sheet from around and under me before I got off the table. I called Simon…read moreMed about the lack of professional care and also wrote a letter to them. No response.

Have been here twice. Once for a MRI scheduled at night. There was limited staff and the patient…read morebefore took longer, so I waited over an hour past my appt time. The nurse and tech were very friendly and helpful when I did go back. Make sure you tell them what music you want. I said I didn't care but they just played what the pt before had on and it was terrible country music. lol. So next time I'll be specific. The second visit was an xray. No appointment, I went in as a walk in. they got me in very quickly. The tech was very efficient and friendly. Clean facility. Next to a bomb Indian restaurant if you have time after!

I would really like to give this location 0 stars!!! I my checked my husband in upon arrival and…read moreleft because I had an appointment. My husband is wheelchair bound, has Parkinsons, and was there to get an MRI. He waited in the lobby, and someone came out and called his name. After seeing him struggle to move his wheelchair, the lazy employee never offered assistance. My husband wheeled himself all the way down the hall, into the changing room and into the MRI room. Not one single staff member offered help!!! He was not asked what music he wanted to listen to during the MRI. I was waiting in the lobby for him to be brought out. I heard my name screamed from the back hallway, and I ran to the door. He said the door was too heavy for him to open and wheel himself out to the lobby. WHAT'S WRONG WITH THESE INHUMANE PEOPLE!!!!! THE WORST PLACE EVER!!! THEY SHOULD BE SHUT DOWN!!!

I've gone to this facility for several years for mammograms. Without exception, the front desk…read morestaff has always been friendly and efficient. I've never had a long wait to be called to the exam room. The technician always takes a complete history before doing the imaging. The whole experience, from start to finish, is always positive. The staff, from desk to exam room, makes me feel like they all care about this specialty of women's health.

This facility has gone down hill in the last year or two. They used to be phenomenal, not any more…read more Not all, but many who work here are rude, snarky, aggressive and biased. They are also disorganized, do not have any online scheduling options and do not communicate well and care is impersonal. It is also difficult to get in to see them.

The receptionist was fantastic; friendly, helpful, patient; an excellent rep for any business…read more Also, the woman who conducted my x-ray, and the gentleman who administered my MRI/MRA were professional and courteous. However, despite having shown up 45min prior to my appointment time (15min more than they requested for new patients), I still wasn't seen until nearly an hour after my appointment time. As I had to take time off of work for this appointment and scheduled meetings around it, it was inconvenient that I was there more than an hour later than they advised it would take. Also, in calling to confirm my faxed request for a CD copy of my results/imaging was received and was being processed I selected the options regarding records and it just gave instructions for the request and then disconnected me. Not helpful.

Absolutely ridiculous. This company has harassed me to no end to schedule an appointment, then…read morecanceled the appointment TWICE. They have the nerve to harass me by text and phone call to schedule it again, but when you answer the phone, there's not a live person and they want you to sit on hold. I would rather cut my left arm off than actually patronize this business at this point, and I have blocked their phone number.

I love when I can get in and out quickly. My appointment was at 1:00. I was taken in promptly and…read morewas out before 1:30. The staff was friendly and competent. Had both a 3D mamma and bone density scan done. Also, the facility is clean and tidy.

How could you?! Do NOT go here!…read more My mother arrived with a referral from her primary next door to have imaging done after complaining of not being able to breathe. They did an IV iodine and she immediately went into cardiac arrest! They called EMS who did CPR on her for 12 min and finally got a pulse before arriving at the hospital. NO ONE CALLED HER EMERGENCY CONTACT! Who is actually my 81 year old father!! He spent 5 hours searching for her, calling her primary, the hospitals and finally found her. She was on life support!! Imagine this, your mom goes to the doctor, almost dies, no one is called and by the time he figures out where she is he can't drive to see her because it's dark outside! He had to wait until the morning to see his wife. Now also imagine IF she did pass away. Imagine how SHOCKED my father could have been. He could have had a heart attack. They still have her belongings. They never gave them to the EMS so she arrived without a wallet, purse or way to identity her! Yesterday my father had to retrieve her car which was still in their parking lot. He is 81! Luckily they had an extra set of keys. However her phone, purse, wallet are STILL INSIDE THE OFFICE AND NOT ONE PERSON HAS CALLED TO GIVE HER BELONGINGS. This is on top of NOT CALLING EMERGENCY CONTACT AFTER SHE WAS TAKEN AWAY IN AN AMBULANCE! What about the iodine? What kind of records do you have that prove she isn't allergic prior to administering? So many questions and ZERO communication or concern! Run fast away from this place!

Everyone is so nice here…read more Received quality care and everyone is so knowledgeable. I have had two experiences here and every time everything moved right along with no real wait.

Lobby is quiet & spotless. Masks provided as you enter. Front desk was professional and friendly…read more Technician has been outstanding. Kind, through and great at her job. Date of service: 2/9/2026, 9 am. Despite having a bit of scanxiety, this has been a positive environment. I feel seen and respected, unlike another imaging group I've seen in Tucson. As a breast cancer patient who will be being scanned on the regular for recurrence, I was anxious about this 1 year scan. Ultimately, I feel very good about the treatment & quality of care. If you know where the Trader Joe's is on Campbell, go ahead and turn into their parking lot and go to the back right where you'll see a separate building where Banner Advanced Imaging is located. Good parking close to front door. TLDR: Quality, caring staff. Excellent facility. Highly recommend. Disability accessible throughout.

I didn't realize I was claustrophobic until I was being sent head first into an MRI machine. I…read morestarted panicking and the tech pulled me out. We tried again, but this time it was worse. She recommended finding an open MRI place and asking for a new referral to one of those locations. A quick Google search pulled up Advanced Open MRI of Tucson. I got all the needed calls made and referral was good to go. I spoke with Adam by phone and he was reassuring that once my appointment time came, I would be fine. He also assured me I could go in feet first and I appreciated that. On my appointment day, it was Adam who would be doing the scans. He was again reassuring that everything would be fine and checked on me immediately following each scan. The fact I could turn my head side to side was also a big help. I'd looked online and wasn't sure even open MRI would be for me because in the other one, but turning my head made all the difference seeing it was open. He played music of my choice and it's obvious he genuinely tries to make the patient comfortable. I was given a disc of the images and sent on my way. I highly recommend this place to anyone at all who suffers from claustrophobia and needs an MRI. They really want you to be at ease and that makes a world of difference. My last scans were sitting upright 10yrs ago, but that's not available in Tucson. This is definitely a great other option!

I had an MRI performed Here which is a 90 minute drive for me. They called a week later and said…read morethe doctor needed additional views but it was free of charge. I called the doctor and he had no idea about additional images. Turns out they used the wrong parameters on the original. so I drive 90 minutes to get MRI #2. I go to my doctor and he said the images were unreadable. WTF! Only onr star bc ZERO wasn't an option. Will not go back !

The current situation with the entire SimonMed Imaging system is in need of a complete overhaul…read more Poor communications, complete lack of interest in doing the job correctly or with any type of concern for patients. The condescending attitude, even towards the elderly is an unacceptable behavior in a professional setting.

So we had an appt at 9:00 am. For an xray, mri, and re-xray. They called yesterday to tell me that…read morethey were very busy today, and could we plz come in a bit early. So we came in about 15 minutes early. Their xray person took my friend back and did the 1st xray. Then, the xray person came out came out to take someone else back for a ct scan. While she was in the front desk, I heard her say that my friend could wait for the mri till the cats were done. So she is in one of those gowns, It's cold, and she's on a gurney by herself in that room......waiting. this is ridiculous! There is no reason that this should be like it is. Every person in this waiting room has been lied to and is unhappy. They are overbooked, inefficient, and perfectly ok with wasting everyone's time. This is normal for them! Very disappointed! Getting angry! Would not recommend this company!

The whole experience was very good. Checked in online (only needed to show license and insurance…read morecards). On time start for foot x-rays. Clinician and other staff (care quality) were professional and cordial.

Easy check in. Staff is very nice and helpful here. At the time we were here, there weren't many…read morepeople waiting.

This West side location of Tasc offers quick service with a friendly face. The hours are 7-7 giving…read moreplenty of options for when to show up. The testing room is discreet with a one way mirror allowing for a relaxing experience.