Our stay at the AC Hotel Downtown St. Augustine was overall a positive experience. The location was…read moreexcellent and made it easy to explore downtown St. Augustine and walk to nearby restaurants and attractions. The hotel itself was clean, modern and our bed was very comfortable. We also really enjoyed the view from our room and the pool area, which was a nice place to relax! There were several things we really liked about the hotel. The rooms have a contemporary feel, the common areas are attractive and the location is definitely one of the biggest perks. The staff was also friendly and helpful when we brought issues to their attention. That said, there were some frustrations during our stay. Parking is $22 per day plus tax, even though the hotel has its own parking lot. As Marriott Bonvoy cardholders, we feel parking should be waived or at least discounted for members. We also were not allowed to check in even a little early, despite being told that rooms were available. When we got to our room, the blinds were broken. We called maintenance twice to have the issue addressed and eventually we were told they could move us to another room if maintenance couldn't fix as other rooms were available. If another room was available, it was frustrating that we could not have been accommodated with an early check in, even by 30 minutes. Housekeeping was another disappointment. We understand that housekeeping is provided every other day, but when we specifically requested that someone come the following day, they only replaced the towels. The room was not cleaned and the bed was not even made. As Marriott Bonvoy members/cardholders, this was not the level of service we expected. We enjoyed the hotel, especially the location, comfortable bed, cleanliness, views and pool. However, the parking charge, lack of flexibility with early check in, room issue, and limited housekeeping service took away from what could have been an excellent stay. With a little more attention to guest service and member benefits, this hotel could be a much better experience!

They charge $20 a day for parking in their huge empty lot. Room had a strange odor like melted…read moreplastic. Website showed a balcony view overlooking a beautiful marina. My view was of a huge power transfer station and a barge with a crane that was filled with loud machinery and pile drivers. Room was handicapped so the bed and all furniture was only 1.5 feet off the ground. I'm 6'4" so the top of the bed was still below my knees. The bed itself was very uncomfortable and i did not see any bugs but had bites in the morning on my legs, the shower tub floor had cracked peeling paint all over it, electrical outlets come out of the wall when unplugging something, tge tiny microfridge was frozen at the top and we needed to put a towel in it because it would fill with water and for the price you pay you cant even get a danish or piece of toast in the morning only a coffee unless you spend over $18.00. They also charge for water and can't accept cash. Was trying to purchase 2 small bottles of water and a candy bar for over $10.00 and had to use my card because they dont take cash. I moved out the next morning. I went to a Hampton Inn for a lot less, balcony with an ocean view, clean non stinky spacious room with a full free breakfast eggs, bacon, bagels, toast, waffles, milk, coffee, 3 juices, breakfast potatoes cereal you name it.

Stopped for the night for Hubby's birthday. We were fortunate to get a room last minute. Love the…read moreease of check in from the phone. Parking access to the rooms and the charm of the establishment. It was just a refreshing throwback to yester years! The super high beds with a step ladder to get in.. priceless. We had room service breakfast with Mimosa!! Divine! Beds were surprisingly comfortable and the whole vibe was giving pampered. Will stay a bit longer next time. We got up and took a leisurely stroll along the bay and looked at the old Victorian/Georgian houses. Very nice stay!

Have not stayed there yet but reservations was a pleasure to deal with and very accommodating.read more

Love it here and have a reservation for later this year. The view is spectacular. The parking is…read moreabundant and free and the breakfast is delicious. We have only stayed in the top floor room, so can't address other rooms, but our room was clean and comfy, spacious but cozy. Wonderful porch and chairs!

Edgewater Inn was just perfect for our honeymoon after our beach wedding in Amelia Island. The…read morerooms were clean, the view was amazing and we were able to keep our privacy at the same time. We only utilized the breakfast the first morning and did not partake in the evening happy hour but we did meet some new friends on the back patio in the evening!

My wife and I were supposed to be going to New Orleans, but then had to do a last minute shift…read morebecause of hurricane Laura. I mention this because we booked it the day before with almost zero research (looked at some pictures, and the breakfast caught our eye). We honestly cannot wait to go back!!!!! The owners are amazingly nice people who called us as we were traveling down to see when we'd be in, and made our check-in process flawless. The room is stunning (Fitzgerald)! Original hardwood floors, a large bed, and a shower with a fancy shower head (which doesn't even begin to do it justice - multiple sprayers and settings) that was luxurious! The internal Struggle we had with "These sheets are the softest thing I've ever touched, let's not get up" and "We are in the heart of everything: let's go exploring!!!!!" was too real. Walking distance to everything we wanted to see, and a short drive to St. Augustine beach (which has good parking) for when we were ready to do some beach time. The crown jewel of the Bed and Breakfast is the BREAKFAST!!! Made fresh daily onsite, with ingredients they go out and get the night before (they called ahead to see if we had any dietary restrictions). Definitely consider this as your home base for your next visit!

Title: From a dream to a nightmare--do not trust this business…read moreRating: I was incredibly excited to stay at 44 Spanish Street Inn, expecting a charming, historic St. Augustine getaway. Unfortunately, what I thought would be a dream vacation quickly turned into a complete nightmare. My husband and I live about two hours away from St. Augustine, and since we had a night off, we decided to book a one-night getaway. I searched online and found what looked like a completely relaxing, dream room: the Palm South room. I felt comfortable booking directly through their website because the policy explicitly noted that payment was not due until we arrived on the property. We were so excited at the thought of a quick getaway where we could just relax in our own private, in-room jetted tub. A few minutes into our drive to the hotel, the nightmare began. We received a call from the owner demanding payment. I thought this was odd since the website stated payment was due upon arrival, but since we were already on our way, I paid over the phone. A few minutes after that, while still driving, my husband received a text message giving us the access code to a different room: "Palm North." The room they forced us into was $30 cheaper and did not have a jetted tub. Figuring it was a simple mistake, we called the owner. He informed us that they switched our room because the water heater for the Palm South room was broken. When we explained that we only booked that specific room for the in-room jetted tub, he told us we could still stay in it, but the water would be cold! He did not offer any compensation or a discount for the forced downgrade. When I asked him to please just reverse the charges since the advertised room was unavailable, the owner flatly refused. He claimed he had offered us two different rooms--neglecting to mention that one was cheaper and the other was broken! Since we were almost there, we decided to drive to the property to speak with someone in person. When we arrived, the property was completely deserted. The owner refused to answer his phone, leaving us with no choice but to call the local police for assistance in resolving the theft. Even the police could not reach him. He had gotten exactly what he wanted: our money for a room that wasn't functional or as advertised. We ultimately left and had to book a room elsewhere with working hot water and a much nicer owner. We are now relying on our bank to dispute and reverse the fraudulent charges. What started as a beautiful dream turned into an absolute nightmare. I learned a very hard lesson and will never book directly through a website with a small property like this again. Avoid this place at all costs. **Edited to add that I filed a report to yhe BBB and a secondary complaint with the Florida Attorney General (the Department of Legal Affairs). I saw that this had happened to many other people and its NOT RIGHT!!

We had a great stay! We originally booked very last minute for their other property across the…read morestreet - centennial house - and arrived before check-in just to see if we could park and walk around. We went out to visit the fort, and came back about an hour later to grab something from our car. They let us know that there was some ac issues in our room and offered us another room in the main house! It ended up being a wonderful upgrade! We loved the location, as it was within walking distance to all the major locations and had parking included! The accommodations were great for such an old home (you could mainly just hear louder cars from our room) and the staff was wonderful. Breakfast was delicious and we appreciated the provided wine (especially in the room,) cookies, and water!

I found our spot to stay in St. Augustine, forever…read more A gorgeous bed and breakfast, walking distance to the Spanish Quarter, close to bars and restaurants, close to the fort and the intercoastal; it is the bee's knees that allows us to live our best life in leisure without spending too much, so that we feel we would need to do additional favors on the side courtesy of Marriott or Hilton. We came here to see a concert at the AMP outside of town. Being that the rates at nearby hotels were more than I was willing to spend, I looked at local B&B's, and this one fit the bill between it's local and downhome aesthetic, breakfast being included with gluten-free options for my wife, and a relaxing bathtub for my wife to soak and relax. Eva was fantastic in ensuring we had everything we needed. She is an absolute gem who made us feel at home and welcome. She helped us with some concerns and requests. With a house that has been in existence since 1853, as indicated by the plaque by the front door, this has the historical aesthetic and the comfort to match. The lobby area has some lovely velvet sofas shared with the dining area, where you can have either white or red wine or water, for example. The porch is also nice for a glass of wine, people-watching, and enjoying life as it passes by. Food-wise, they served breakfast if you're able to get to the lobby before 9:45 PM. Technically, the kitchen is open till 10 AM, but don't push your luck. But it's nice to have some coffee and breakfast, whether it's eggs and French toast soufflé or whatever is on the menu, and then you're off for your day. If you are gluten-free, make sure you mention it in advance so they can accommodate you. Our room was lovely, with a comfortable four-poster king-sized bed, a classy dresser, and nightstands. No closet, but there are knobs for hanging up shirts, pants, and dresses if you have clothes hangers. I liked the complimentary dark chocolate when we arrived as well. The room we had for our stay had a hot tub and a shower with multiple showerheads. Once you figure out how to use both, it is heaven. It allowed us to live our best lives. My wife enjoyed the tub immensely, then, after the fact, enjoyed the bathrobe. I liked that the toilet was in a separate room from the sink and shower/hot tub, especially, if you need to go and it goes sideways. The outdoor patio is also nice if you want an afternoon drink, fenced off from the street, especially if you want to smoke a cigar. We have already booked for a concert we are attending in July. And that date will not be the last time we book at the B&B. It is grand.

This was a great 2 night stop on our Florida journey. The room overlooked the marina with a…read morewonderful view of town. The staff were friendly and helpful. The happy hour snacks were excellent and the complimentary breakfast was even better! The hotel is perfectly situated and only a couple hundred feet from some great casual dining options.

This place was absolutely perfect for Nights of Lights!…read more We wanted to experience the event in St. Augustine but heard that parking during this time can be a nightmare, so we looked for a hotel or Airbnb within walking distance of the historic downtown area. Most options were either sold out or priced at $800+ per night, so we felt incredibly lucky to find availability at Marker 8 Hotel and Marina for $360/night. The hotel was wonderful. The staff was warm, friendly, and welcoming. They greeted us with big smiles, provided a map of the town, and even offered restaurant recommendations. The location, though, was definitely the highlight. The hotel sits right next to the bridge that leads directly into downtown. They even have a private gate that opens onto the walkway, making access incredibly convenient. We loved being able to stay in a quiet, uncrowded area while still being just a short walk (1/2 mile) from all the excitement. Parking was also a positive experience. We arrived around 3:30 p.m., and the lot was mostly empty, allowing us to park right in front of our room. By around 8 p.m., the lot did fill up, so guests arriving later may want to be mindful of that. Our room was very clean, and the king bed was super comfy. Some of the furniture, particularly the bathroom shelving, was a bit dated, but everything was well-maintained and spotless, so we had no complaints. One of our favorite features was the beautiful view from the patio. The sunset from our room was breathtaking! Our room faced the marina, so we loved walking out to the pier to see the boats and watch the sea life in the water. The weather was perfect, so we took full advantage of exploring the marina area. Overall, we loved this hotel and would absolutely return. The location could not have been better for enjoying Nights of Lights.

Great staff. Cordial and helpful with great suggestions for beaches and food. We asked for extra…read moretowels and pool towels which were promptly provided. Every employee we met was smiling and friendly. Room nicely laid out and very clean. Large and convenient to drive up to. We had a 2 queen beds on first floor, with a large bathroom, mini fridge and 2 comfortable barrel chairs to sit in. The beds were very comfortable, pillows plentiful and towels were soft. The shower/tub was large with lots of room. The A/C worked really well albeit a little loud. Pool very comfortable and we loved the raised deck that overlooked the river. We watched the horses trot by and the pirate ship return from its sea adventure. Great hot breakfast with good choices including our grandsons favorite... blueberry muffins. There's a antipasto happy hour, in the evenings, with cookies, cheeses, assorted meats and crackers. They offer cold water all day in the lobby. Both the breakfast cook and the afternoon hor's d'ouvers attendant were energetic, helpful and extremely friendly. They even made a special effort to help my grandson. This is our new "go-to" place to stay in St. Augustine. I love the fact that there is in/out privileges for parking. It appears that there is plenty of on-site parking, one space per room.

RUN! DO NOT STAY HERE!!!! Disgusting and dirty is putting it mildly…read more I completely understand that St. Augustine is old but there is a huge difference between old and dirty! Unfortunately we checked into this hotel the day after Christmas. As you can imagine the area was packed and there was nowhere else to go at this point. We were there to meet our children who were checked into a different hotel otherwise I would've left! I didn't want to ruin our few days together so I chose to stay. The thought about sleeping in my car did cross my mind! Let me start by saying when I checked into our room and used the bathroom I noticed a wet shower towel hanging on the back of the bathroom door. I brought it to the front desk and the woman at the desk replied, "oh, I didn't even know there were hooks on the back of the bathroom doors. I will speak to the housekeeping staff. " A very strange reply to tell someone who just checked in. I was immediately turned off! The floors were absolutely filthy as you will see from the pictures of my socks. I keep them in my suitcase for when I forget a pair of flip flops to walk around in. Trust me, those floors haven't seen a mop in forever! The dirt and dust on the louvre doors for the closet look like they haven't been cleaned in years! I wasn't about to hang anything up in there. We kept all our belongings in our suitcases zipped closed! It was a big inconvenience. Their so called happy hour left little to be desired and could use much improvement along with their breakfast. The only "good" thing about this hotel is that it is walking distance to everything, but so are all the other hotels! Choose wisely! If I could give this hotel 0 stars I would! It was a disgrace and they should be embarrassed to rip people off charging the prices they do. They have a lot of nerve. It cost us over $1,000 for 3 nights. Everything about this hotel was old. Not only was the room dirty but the furniture in the room was old and in DESPERATE need of updating. Musty, Moldy, Dirty, Dusty and just Disgusting.

We thoroughly enjoyed our stay at Casablanca Inn on the Bay and are already looking forward to…read morecoming back. One thing to keep in mind is that you're staying in a historic building, so expect all the charm that comes with that. For us, the location couldn't have been better. Having the Waterfront Café during the day and the Tini Martini Bar after 3 PM right on-site was the perfect bonus. As a couple, we also really appreciated that the atmosphere was primarily adults-only, which made for a relaxing getaway. We visited in July when it was absolutely scorching outside, but we were pleasantly surprised by how cool and comfortable our room stayed the entire time. What truly made our stay exceptional, though, was the staff. Peter, Edward, and Joe were incredibly friendly, hardworking, and genuinely enjoyable to talk with. They made us feel like more than just guests. A special thank you to Miracle, who greeted us with a warm "Welcome home!" every time we returned. It was such a simple gesture, but it made us feel so welcomed and added a personal touch that we'll remember. If you're looking for a charming place in an unbeatable location with outstanding hospitality, we highly recommend Casablanca Inn on the Bay!

Location, location, location is what we paid for and a cozy dog friendly room with a view. The…read moreunexpected surprise was the walkable historic downtown neighborhood. We were able to park our car in their guest parking area and walked everywhere. Loved the Tini Martini Bar that is adjacent to the inn. Best part is the 2 drinks per night and the fact that I could bring our drinks to our room to enjoy them in our own balcony overlooking Charlotte Street. This is specifically for Room 20. The bathroom had a shower with several knobs and shower heads. Takes a while for the water to be adjusted to the right temperature. The tub was slippery too. Very limited counter space made it tricky to get ready. There was only the one bathroom mirror above the sink. The king bed was perfect. The tv functioned and plenty of outlets for charging. Truly the biggest negative is no refrigerator in the room. I would swap out one of the nightstands for a mini refrigerator. The room was very cozy and clean. Yes it appears to be pricey, but breakfast being included, plus the Tini Bar makes it all worthwhile. Already booked our next stay because we truly had a wonderful time.