Dealing with car damage is never fun, and after my car got hit, I was bracing for the usual hassle of finding a good body shop. I chose this place based on other reviews, and I'm so glad I did. They didn't just meet my expectations; they completely blew them away. The entire process was seamless, professional, and honestly, a masterclass in how customer service should be done. The two things that stand out most are the people and the communication. First, the team here is phenomenal. From the moment I walked in, Maria at the front desk was incredibly welcoming and efficient. She took care of all the initial insurance details and made what is usually a confusing process feel simple. Then there's Rich, the manager, who is a rockstar of communication. I never once had to call and ask for a status update because he was always one step ahead, sending proactive texts to let me know how things were progressing. This transparency alone is worth five stars, as it removes all the stress and uncertainty from the situation. Second, the quality of the work is just stunning. Abe and the technicians in the shop are true artists. The damage is gone without a trace, and they matched the paint color perfectly. They didn't overlook any details in fixing my car to its pristine state , and they even detailed it before I picked it up. It looks absolutely perfect. In short, this shop has earned my highest recommendation. Rich, Maria, and Abe turned a negative situation into a genuinely positive experience through their professionalism, communication, and exceptional skill. If you're looking for a body shop that is honest, transparent, and does impeccable work, this is it. read more

If I could give more stars I would.. I have a Mercedes Benz AMG GT and earlier this year I had gotten in an accident, a front end collision that damaged the entire front end of my car. Never been in an accident before I didn't know what to expect. I was referred to SSR Autobody by one of my closest friends since she had gotten her car repainted there before. And to say the least it was the best decision I could have made. Richard guided me through the entire process, understanding how it is to go through this process for the first time. He continuously gave me updates throughout the entire repair process, and communicated with the Insurance companies along side me to get as much go our way as possible. Within a few months my car was looking like new. It's always scary not knowing how to navigate yourself through a situation but company's like these are giving me faith to let go sometimes and let others take the wheel. Thank you Richard and your entire team, can't thank you guys enough! read more

I can't praise SSR Auto Body enough. From the moment I walked in, Maria, Abe, Richard and the Team made me feel like more than just a customer--they treated me like family. Their professionalism, kindness, and courtesy were evident in every interaction. What truly stood out was their willingness to go above and beyond to make sure every concern and need I had was taken care of, no matter how long it took. Most places finish the job and send you on your way, but not SSR. They stayed with me through the entire process, ensuring every detail of the repair was handled perfectly and that I was completely satisfied. They never rushed or brushed anything off--they genuinely cared. It's rare to find a team this dedicated and genuine. I'm so thankful I found SSR Auto Body, and I would highly recommend them to anyone looking for honest, top-quality work with unmatched customer service. You won't be disappointed. read more

I never do this park on the street but i had to one night cs u was working on my bike, but that night my Adui s5 was involved in a hit an run which sucked around this cov-19, i took it to ssr from a coworker who had work done there, ive seen other cars after being in an accident an most times the paint job is the worse cant say enough on how the paint match so good with the rest of my car you cant see a difference at all A1 to the body shop here an the paint department, ive talked to more then one employee there an the customer service there in on point they all had knowledge of what my car was going threw they never saud let me go get someone to help you not to many places in the world would have customer service like that hands doen i recommend ssr for sure for body work or hit up the performance shop! read more

I recently had my car repaired by SSR Autobody after a collision, and I couldn't be more pleased with their service. Despite delays in receiving the necessary parts, their communication was exceptional throughout the process, keeping me informed every step of the way. The quality of their work was outstanding, with an impressive level of detail in the repairs. When I discovered a few issues after picking up my car, they addressed and resolved them immediately without any hassle. A special shoutout to Richard, who was incredibly helpful and supportive throughout the entire process. Their dedication to customer satisfaction and swift problem-solving truly sets them apart. I highly recommend SSR Performance Buddy for anyone in need of top-notch collision repair services. read more

I initially took my car to a tire shop that was supposedly known for aligning performance vehicles and all things tires because my car was pulling to the right but afterwards, the car was still pulling to the right and the shop said they couldn't fix it and I should get it checked out. They clearly didn't do their due diligence. I then decided to go back to SSR for this fix and they tried everything they could to diagnose the issue and it ended up being a simple tire placement issue that the last shop couldn't figure out. Go to SSR, these guys know everything about performance cars. Rich was nice, helpful, and knowledgeable. I've been coming to SSR for years now and 100% would come back to SSR again. read more

You will see this review on 2 different business (SSR Performance & SSR AutoBody Shop) To state that I was "in good hands" or "taken care of" is an Complete Understatement and undervalue of the extraordinary work they employees here did. I had the privilege of working directly with Richard and have the help of Leslie (or Leslee/Lesly unsure how to properly write her name).Their communication was top tier. They kept me in the loop with live updates, suggestions and just great communication all around. They were proactive in the activity of my car and the damages and payments. I will DEFINTELY be a life-long customer. You want something done right? Come and visit these guys!! read more

I couldn't be happier with my experience at SSR Auto Body! After my accident, I was so stressed about the repair process, but Maria, Luis, and the whole team made everything smooth and stress-free. They kept me updated throughout the process and went above and beyond to make sure my car looked like new again. The quality of their work is truly magnificent -- my car came back looking flawless. You can tell they really care about their customers and take pride in what they do. Thank you so much to Maria, Luis, and the entire SSR team for your professionalism, kindness, and amazing craftsmanship. I highly recommend them to anyone who needs auto body repairs! read more

My experience with SSR Autobody was excellent. The team delivered high-quality repairs with great attention to detail, and my vehicle was returned in perfect condition. The entire process was handled efficiently and with clear communication throughout. I want to give special recognition to Nicole, the office manager. She was professional, approachable, and always available to answer questions. Her organization and customer-first attitude made what could have been a stressful situation completely hassle-free. SSR Autobody sets a high standard for service, and I would confidently recommend them to anyone in need of body work. read more

Bought my most recent car from my sister, who played bumper cars with the vehicle. Checked out SSR? SUPER enthusiastic team- very hungry but not greasy. I'm just glad I managed to stumble across a group that takes such a deliberate approach to auto repair. Usually mechanics will try to put it over my head and make my head spin with terms in order to upsell, but even if what I noticed about my car was the tip of the iceberg, SRR wouldn't hesitate to provide me with their most professionally geared information in order to complete the entire job. Definitely coming back, Jack is a hero!! read more

Several weeks ago I had my car broken into and vandalized. It was my first time being in a situation like that and I really had no idea what I was supposed to do. Thanks to SSR, I had no reason to worry. Jack answered all of my questions about insurance, repairs, you name it. I didn't have rental coverage on my policy and SSR offered to pay for half of the bill! This was huge because I commute to work every day. I learned so much about how to talk to and handle insurance companies. Within 2 weeks they handed me back my baby with no trace of the damages that had occurred. A++++ job! read more

My experience with body shops in the past has been less than satisfactory, to put it nicely. All those bad experiences make me dread having to fix my car after an accident. My most recent accident was delayed because of this reason. It was actually Chris over at SSR that reached out to me and listed all of the things that they could do for me. Although I was initially hesitant, the final product they handed back to me left me extremely impressed. They delivered on all of their not only promises but stretch goals for my car. Thank you guys for giving me a car I can't wait to drive. read more

I've been to many autobody shops in Southern California, I have to say there's very few shops that not only provide exceptional service but also go above and beyond and take the extra steps to make sure your car comes out literally looking like brand new and this place is one of them! Shah, Zayne and the rest of the team did a phenomenal job for my bmw 1 series in replacing both front and rear bumpers. The car came back looking better than it's ever been! 10/10 would absolutely recommend to anyone looking for a quality autobody shop in Southern California. read more

WOW!! What a joy it is having a collision center you can trust. SSR Autobody exceeded my expectations by a mile. My beemer was involved in a fender bender a couple weeks ago and I was dreading having to deal with another body shop with zero credibility. Boy was I wrong! When I first walked into SSR, Jack greeted me and concisely explained the exact steps he would take to repair my vehicle. Not only did he do everything he said he would do, but he also surprised me by returning my car several days before his initial ETA. A+ body shop!! read more

I had a great experience with SSR Auto Body Shop! The manager, Nicole, was fantastic to work with. She's knowledgeable, professional, and very helpful throughout the entire process. Nicole explained everything clearly, kept me updated, and made sure I felt comfortable with each step. It's rare to find someone who combines excellent customer service with real expertise, but she definitely does. If you're looking for a reliable shop with people who truly care, I highly recommend SSR Auto Body Shop -- ask for Nicole! read more

I spent a week at another body shop (who's name will not be mentioned) before moving my car over to SSR. Within minutes I understood the vast difference between a normal body shop, and SSR. My car was a definite total loss but the initial shop never picked up the phone, never responded to my messages, and eventually required me to come in in order to get my car back. SSR was communicative, succinct and most importantly, working in my best interest. For all future accidents I'll be going to SSR Autobody. read more

Was out driving early one morning and had an unfortunate incident with a deer which ended in a lot of damage to the front end! Called the guys at SSR and they had a tow truck at my house within the day. Just got it back from the body shop and it looks ten times better than before the accident These guys are great at what they do but also great at communicating with the client which is a huge plus for me. By always keeping you updated with what's going, you know your car is in the right hands read more

SSR was the best choice I could have ever made when it came to finding a body shop I could trust, Jack Chris & Shah made sure I was well taken care of & made the whole process of getting my Jeep repaired quick & easy, definitely a shop I would recommend to anyone & everyone who's looking to make performance mods, repairs & regular maintenance. Once again I couldn't be any happier with the results of my Jeep repairs I look forward to continuing to work with you guys again! read more

Amazing experience after a stressful accident situation, thank you to the entire SSR Autobody team. Nicole thank you so much for your support and dedication to helping me understand and go through the process with our insurance. Your kindness and expertise really speaks volumes about how this body shop runs. I really wouldn't choose any other shop to bring my car to. Thank you for making my car back to how it was before the accident, even better! read more