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    Crash Champions

    4.5 (553 reviews)
    Closed • 8:00 am - 5:00 pm

    Services - Crash Champions

    Bumper repair

    Collision repair

    Dent removal

    Crash Champions Photos

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    Recommended Reviews - Crash Champions

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    Reviews With Photos

    Paint in interior

    Total scammers! Extended repair time. Double charged insurance, tried to double charge me. Poor quality job!!! Bumper wasn't centered, interior had paint on it, overspray on wheel well, & not wiped clean. Sloppy job, & horrible service. Reporting to bbnb

    Ryan S.

    I had my vehicle serviced here, and it was a terrible experience. When I got home about an hour away, I realized the coolant was low even though they claimed to have inspected the car before giving it back. They blamed Newport Porsche since that dealership handles coolant, but they should have checked it themselves. I ended up having to get my car towed back to the shop because of their mistake. On top of that, when I arrived to pick it up, I noticed the rear bumper wasn't installed correctly, which took another hour and a half to fix. Sean the GM and Robert were professional, but the quality control here is awful. If I hadn't caught these issues, my engine could have been seriously damaged. I wouldn't trust this shop with my car again.

    Emma P.

    Look no further than Sterling Collision Center, there you will be attended to in the most professional manner as we were, with someone very special like Vanessa who immediately evaluated our needs and situation. Our experience was beyond belief, where Vanessa immediately unburdened us of our difficulties and fears. With Vanessa as our representative, we were confident that with Sterling Collision Center - we were in the right place. They are the Largest Factory Certified Collision Center In Orange County and specialize in repairing luxury automobiles.

    Our beautiful new 911 getting inspected.
    Paihan L.

    This review is long overdue. After an accident last year, I took my Kia Stinger here to get fixed. My service advisor was Paula and she was exceptional at keeping me informed and updated throughout the weeks-long process. Sterling did excellent work on my car and got everything back to the way it was prior to the accident. Fast forward to a year later, my wife and I purchased a slightly used Porsche 911 from a local dealership and had their team do a quick pre-purchase inspection. The business co-owner Ray and their manager, Sean, went out of their way to help us out and gave us the confidence we needed to finalize the vehicle purchase. I can't say enough great things about this business and the amazing people that work there.

    Porsche 911 - 991.2
    Marie T.

    Getting rear-ended is never fun, but the idea of slogging through the insurance headache and the eternal threat of subpar parts ("like kindness/quality" never is, fighting for OEM parts etc) was what I was truly dreading. After moving to Orange County, my former shop is 2+ hours away so I did a little research and soon found Sterling Collision Center. My service coordinator is Brian Rivera, and I found him to be easy to work with, he is very knowledgeable and helpful. I'll be honest: it wasn't "an easy wait"... but that's not their fault. The guy who hit me was underinsured and unresponsive; once we ironed out that detail Brian was able to intercede with all of the insurance matters. My car came back to me looking like nothing had ever happened, and with 100% OEM parts. Sterling gets a gold star from me!

    Cannot recommend sterling collision enough. They were quick, efficient, and addressed all my needs. Special thanks to James and Ray who helped me while I was there.

    Audi after repairs

    Brian and team at Sterling are top notch, just one look at the wall in the lobby indicates their level of expertise and quality of work. Factory trained by all the major high end automotive manufacturers, and the output shows. My car came back looking better than new!

    Arya K.

    Thank you James for the incredible service. Brought our i7 in there when we needed assistance with some minor repair work. He handled it with exceptional service and my car looks even better than it did when I first got it. Would highly recommend and it was the most reasonable and transparent pricing out there. Never looking elsewhere!

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    5 months ago

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    6 days ago

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    Robert B.

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    2 years ago

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    9 months ago

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    Sean R.

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    1 year ago

    Dealt with James on my potential vehicle repair, and was impressed with his accessibility, thoroughness and professionalism!

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    2 years ago

    Went in for a quote with James who was so helpful and resourceful. Highly recommend James for any collision advising and servicing!

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    Sean R.

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    10 months ago

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    Page 1 of 14

    Crash Champions Reviews in Other Languages

    Ask the Community - Crash Champions

    Hi I have a Mercedes Benz GLK350 Year 2015 passenger side front bumper crashed very badly. I can upload pictures to see if this is something you can repair? Thank you!

    Hello Annie, Thank you for your interest in utilizing our collision services. We are capable of repairing your GLK and would be happy to help you get the process started. Feel free to reach out to us at 714-259-1111 and we'll assist you right away.

    View All 2 Questions

    Review Highlights - Crash Champions

    “This kind of workmanship, attention to detail and family-like team makes Sterling a place to come back to.”

    Mentioned in 324 reviews

    Read more highlights

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    Metro Auto Center Inc - Before

    Metro Auto Center Inc

    (46 reviews)

    Beware of these thief's, do not take your car to Metro Auto Center in any circumstance. They tried…read moreto repair our 2007 truck that had over 200,000 miles and it was so obvious that it should have been totaled. They pull your car apart, one part at a time and give a cheap estimate to the insurance company and then they keep charging more as they work on the car and it's too late for the insurance company to back out of it and total the car, a true rip off. We took the truck in thinking these guys are good based on their reviews, they told us that the car was going to be totaled due to its condition and how severe the accident was. A week later they told us that the insurance company adjuster has given them the green light to repair the car and that it won't be totaled but they said they were going to use all new and original parts. We talked to the insurance adjuster and she mentioned that the body shop owner told them that we asked for the car to be repaired at any cost and that we agreed that they use used parts from a junk yard which was a big lie, I specifically asked him if it would even be worth fixing it and he claimed that it was up to the adjuster. We finally realized what kind of scam they are playing and therefore we decided to take the car to a legit body shop. Once I went to remove my truck they charged me $2,000 in storage fees for the 10 days that they had the car and a $200 deductible for returning the parts that they "supposedly ordered". If they would have ordered original parts from the dealer there wouldn't have been a restocking fee. They would not let me take my car out until I paid the fee. I took my car to another mechanic shop and right away they pulled everything apart and estimated almost 4 times the price that was quoted by these thief's and the car is now totaled. Due to excessive damage and the fact that the repairs would actually cost almost double what the car is worth. I'm just glad that I didn't keep my car there for them to charge the insurance the same amount through time and have a salvaged title car that was put together by cheap parts from a junk yard.

    Omid and staff were so knowledgeable, professional and experienced. They took care of my accident…read moredamage from A to Z, including working with the insurance company. Would highly recommend this shop to anyone wanting high quality craftsmanship and trustworthy service. Thank you Metro

    Gonzalez Paint and Body Shop

    Gonzalez Paint and Body Shop

    (7 reviews)

    I nearly destroyed my car…read more Again. Somebody cut up my license. It's in your own interest, trust me. I've gone through more cars than some people do toothbrushes ..... In a life- time. Which brings me to the present review: Armando's. This man is the modern equivalent to Picasso. Seriously, he can fix anything for a reasonable price. My father worked at the courthouse nearby, and has converted all to take their cars here. Judges, bailiffs, some defendants. All. Everyone was pleased. Even the criminals felt like they got a square deal (I'm joking about the criminal thing). But lawyers judges, alike all see him. His shop looks like the rest of this section of town: dingy, Tijuana yellow on EVERYTHING and EVERYONE, with a little taqueria and shitty "liquor store." If you blink, or speed - you'll miss it. But chances are you have made a significant life choice/change to get to this point, you're probably not driving. GO TO HIM. HE WILL REVOLUTIONIZE YOUR UNDERSTANDING OF AUTO REPAIR: HONEST, HARDWORKING AMERICAN. A+ GO ANTEATERS (Kids went to Irvine). GO BRUINS! (I went to UCLA).

    Support this small business!! The workers are so sweet and honest. They charged me $650 less than…read morewhat the auto chain right in front of their shop had quoted me. The man at the big chain said come back and we'll match a lower quote but 'why would I do that?' I'd rather give my money to the small business where the work was also guaranteed and the price point more than fair. They've had this family shop for decades and I can see why. I am so happy with the paint job they did on my car. Go here!

    Fix Auto Santa Ana

    Fix Auto Santa Ana

    (53 reviews)

    I was blown away by the service. Everyone was very professional and very kind. My car was scratched…read moreby another car and I was upset they validated my feeling and told me they were able to fix it. Not only was it fixed in a timely manner, they washed it, waxed it, and clean the inside of my car. It look brand new I couldn't ask for anything better. They specialize in Tesla and once I pulled in I saw plenty of Teslas being fixed. I felt very comfortable leaving my car there. The staff was very nice and they would post the status of my car so I never had to worry. Their communication was very top notch and very informative. Overall I had a great experience with Auto Fix and highly have them fix your car. Thank you

    I am posting this on the Anaheim and Santa Ana locations since they sent my car back and forth…read morebetween the two and blamed each other when things were not fixed correctly. Don't be fooled by the star ratings and look at the most recent reviews for this body shop. I drive a Mercedes G63 AMG. I have listed the series of events that happened from 7/20/23, when I dropped off my car, to current. In total, it took almost 5 months to get my car back from this body shop. The work they do is terrible, messy and poor quality. They will skip as many corners as possible. If you care at all about your car, take it somewhere else. I am still dealing with the aftermath of their poor worksmanship almost a year later. 7/15/23 Car accident - I was hit from behind on the freeway. Damage: corner, tail lights, bumper, wheel well area. 7/20/23 I dropped off my car at Fix Auto in Anaheim. They call me and let me know that Fix Auto in Santa Ana will be doing the paint job because the manager, Gilbert has years of experience with Mercedes. For about two weeks, I received auto text messages saying that my car is being worked on and then the messages stop. I call consistently to ask for updates to which they say someone will call me back or that they are still working on it. 9/22/23 They let me know my car is ready & I pick it up. The next day I notice: overspray, sloppy paint job. New scratches and chips on the doors. The trunk door won't close. They did not screw the bolt in. The hinge scratched and dented the trim. Door seal is broken. 10/3/23 Fix auto again - Dropped off car again 10/21/23 They let me know my car is ready. I drive there and the issues aren't resolved so I leave it there. 11/6/23 - They let me know my car is ready and I go to pick it up. There was overspray on the rear drivers side door. The trim is messed. They added adhesive onto the existing adhesive and the trim stick outs. 11/30/23 - Went to Santa Ana to pick up my car. My car is matte but on drivers door there is now a shiny area right below the window about the size of a grapefruit. The workers try to wipe it off. It doesn't come off. They need to repaint. 12/7/23 I finally pick up my car I notice that the trunk door isn't as easy to close. A month later, I take it into Mercedes and they say it was not put on correctly and that they can adjust it for me but the problem may come back. $300 7/10/24 I take my car to Mercedes because rear drivers side door isn't opening from the outside. 7/12/24 They say that an after market screw was incorrectly installed which voids the warranty. $900 It has almost been a year since the accident and I am still dealing with the shody work that Fit Auto did on my vehicle. DO NOT TAKE YOUR CAR HERE. They have yet to reach out to offer compensation or apologies for the massive amount of inconveniences they have caused. I live about an hour away (each way, with traffic) and having to go there and point out what is very visibly wrong with the car each time was ridiculous.

    Bumper Buddies

    Bumper Buddies

    (622 reviews)

    scraped front end, new car. I was very concerned about paint match…read more mike from bumper buddies spent 3 hours and the car is looking brand new. Body shops wanted the car for 4 days and double the cost. Dings, dents, and scrapes, BB saved me time and money and did a pertfect job. Shout out to Mike the tech, he is an artist. Randy W

    This photo was what I submitted when requesting a mobile repair quote, and the damage is centered…read moreon the reflector itself, along with dents above and below it. The repair quote I received did not specifically exclude the reflector repair, and it included a charge for "additional materials." Because of that, I reasonably believed the visible reflector damage was included as part of the repair. When I called the office before making the appointment, they didn't tell me that the reflector itself will not be fixed. When the technician arrived, he informed me that they could only repair the dents above and below the reflector, and that the damaged reflector itself was not included. When I called Bumper Buddies for clarification, I was told that because I, as the customer, did not specifically request reflector repair, it was not included in the quote even though the dents directly above and below the reflector were included. As a customer, I relied on professionals' expertise to evaluate the photos and provide an accurate estimate. If a major visible part of the damage was not included, that should have been communicated with the customer or clearly stated in the quote rather than assumed to be excluded. It's not unreasonable for customer to expect the communication of "hey, I see your reflector was also damaged, but we cannot fix the reflector itself, but we can fix the dent above and below it". The repair quote may have matched their internal interpretation of the estimate, but it did not match a customer's reasonable expectation based on the photos submitted. During my follow-up call with Nick, he repeatedly stated that it's a "communication error" and the quote did not include reflector replacement because I had not specifically requested it. That explanation raised even more concerns for me. As a customer, I relied on their expertise to identify and quote the visible damage shown in the photos. I should not be expected to name every individual damaged part or anticipate every technical detail in order to receive an accurate quote. If I had the professional knowledge to identify every repair item myself, I likely would not have needed their service in the first place. That is exactly why I turned to them for an estimate. Based on this experience, I would not feel confident on any future estimates from them unless every single item is spelled out in writing beforehand.

    Bodycraft Collision Center - Bumper damage

    Bodycraft Collision Center

    (83 reviews)

    I brought in my car for repair after a minor fender bender with a parked bike. They delivered…read moreexactly like they promised on price, timelines and service. They provided competitive pricing and appreciated the text updates. I would definitely recommend them to others and use them in the future!

    This spot came recommended to me from Tustin Toyota, so I'm surprised and my experience. I was…read morescheduled for a Monday to drop my vehicle off for repair repairs, believing that that Time works for the company to be able to start working on my vehicle. I only had this vehicle so to be without it I let them know was kind of an issue so I was hoping for a quick turn on process. After my vehicle sat with them for nearly 4 days I found out that they had done nothing except assessed the damage. I also had to request updates from them or I didn't hear anything. They submitted multiple claims to my insurance told me they couldn't work on my car until they were approved. The next week work on my car started it needed a fender replaced, and the collision center received three ones that were unusable before getting the fourth one. At this point, my truck was still not even near completion nearly 2 weeks after dropping it off at an appointment that they provided me with.. nearly 3 weeks after dropping my truck off with them. I was told it's ready to pick up and I had a friend collected due to my work hours and their business hours. After having my truck home for a day, I realize something was wrong. One of the main issues was the passenger side front door and now it sounded like it came off of a tin can sounded completely different than the other three doors on the vehicle. I sent them videos, they claimed that they didn't know the sound of my door because they didn't drive it all the time and it was an issue of them not putting enough material in the door to make it match the sound of any other door on the vehicle. Luckily I was able to have them come to my work pick up the vehicle fix it and bring it back to me.. Maybe my expectations are high , but nothing about this experience was what I expected. The communication was very bad. I wasn't told anything until I asked about it, the timeframe for work to be completed was horribly slow granted some of that may have been out of their control, and then the best part they returned my vehicle to me and it wasn't completed properly after nearly three weeks on being without my only vehicle. Sadly, I would not recommend this company to anybody who does not have the patience or time to let them go as slow as they do or let them take away. What might be your only vehicle for weeks on end depending on the work needed .

    Crash Champions - bodyshops - Updated September 2026

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