DO NOT TAKE YOUR VEHICLE HERE!! I was referred to ProColor Collision by my insurance after being sideswiped in February. The damage was minor, and when I dropped off my car, I was told the repair would take at most 10 days. That already felt a bit long compared to other shops I've used (usually 2-5 days for similar work), but I moved forward anyway. Ten days passed with no updates or communication. I had to call them on day 11, only to be told my car wouldn't be ready for another 8 days, putting me at over two weeks without a vehicle. When I asked what caused the delay, no one could give me a clear answer. On the day my car was finally supposed to be ready, I was told to pick it up at 4:30 PM. I arrived early at 4:15. By 4:45, I checked in again because I had somewhere to be by 5:30, and I was assured it would be "just 5 more minutes." I didn't get my car until 5:00 PM. Then it got worse. When I got in my car, the check engine light was on and the headlights weren't working--issues that had nothing to do with the original repair. I brought it to their attention, and they quickly "fixed" it, claiming the engine light was related to the headlights. At the time, I didn't think much of it and went on with my day. But over the next couple of months, I started noticing my headlights were significantly dimmer than other cars on the road. When I finally stopped to inspect them, I realized only the LED light bar underneath the headlights was turning on, not the actual headlights. The wiring appears to be completely messed up. The high beams only work when I flash them using the turn signal lever, not when using the normal headlight controls. So the issue was never actually fixed, they just got something to turn on long enough to send me out the door. Between the lack of communication, unexplained delays, and returning my car with new electrical issues, this was an extremely frustrating experience. I would NOT recommend this shop to anyone. read more

My 2022 BMW X3 had 9k worth of damage. Bmws have a lot of sensors so it made me nervous to go to a non-bmw collision center but I am so happy I went here. Andrew, my rep was so helpful, kind, understanding. I truly felt like it was important to them that it got fixed correctly. It's been a week and I've driven a hundred plus miles and we are still going strong. I can't speak to the price because insurance handled it and I don't know what these things normally cost but it being outfitted with so much technology I think it was good for what was paid. read more

ProColor Collision Orange - After repair - Body Shops Near Me - Orange, California

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Great experience from start to finish. The shop did good work and excellent communication and service. Can't even tell if the car was repaired They delivered on time Would highly recommend them. read more

I highly recommend! I chose to come to this shop after my car was damaged. The work on my car was done in a timely manner with consistent updates . Andrew and Abraham were very helpful and straight forward with the process. Andrew even had a ding fixed on my door out of courtesy which I really appreciate because I had that since I had bought the car and now without that dent and with the new paint job my car looks clean. read more

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I thank juan carlos for his professionalism puntual and always giving best answers during the repairs i give pro color a 10 starts for the best service read more

ProColor Collision Orange - Body Shops Near Me - Orange, California

Repaired wife's SUV after moderate rear end hit, including damage beyond the bumper. Not only did they do a perfect job on the repairs, but they completed it ahead of schedule and were super communicative the entire time. Highly recommended. read more

I had my best experience with them this week. I went with my insurance Geico and was recommended this Bodyshop. They are great! They did what they promised me, and they did keep me updated with my car status. The communication was easy and friendly. When they said they would give me a call back, they actually did! Love ittttt!!!!!! read more

From start to finish an excellent job by an excellent team. Jessica who I met first and took all my info and examined my car was courteous and professional. She communicated how things were moving along and after only about 1 week my car was returned to me looking very good. The repair persons did a stellar job. I highly recommend them. read more

I first made an appointment to repair my bumper, which had become loose after repeated hits with a curb. I made my appointment and was greeted immediately. The person who helped me was honest and thorough with his assessment of how much it may cost and what could possibly be wrong. Clearly, the entire team is knowledgeable about cars as he was able to explain and help me. That same day, I paid to order my bumper. It was delivered within 1-2 days. I unfortunately wasn't able to come in to get my car fixed until two weeks later, they kindly held onto my bumper until I was ready. They kept me updated on how long it would take, and actually, it was finished a few days earlier than estimated. What really wow'd me was the fact that I picked up my car and it was perfectly repaired, they had given my car a wash AND cleaned the interior. This act did not go unnoticed and truly, it felt like I had a new car all over again. The professionalism is unmatched, I will definitely come here for future repairs, although I hope I don't need to repair my car again. read more

Got a quick quote it was fast and simple. A little bit on the expensive side did not end up going with them but service was good.

The service was very fast and efficient. Those are two things that are rare to come across in when working with a budget. The car was even done a week faster than expected. Really had no expectations for this place but they've set the bar pretty high for the next place I try. Thank you to Moises for all the updates and above and beyond customer service! :) read more

I needed repairs on my frontal bumper for my Mazda CX-30 due to a minor scratch. Although the damage was scratches to the frontal bumper, I needed to have it repaired and so Jacob met with me and walked me through the whole entire process. I found Jacob to be very professional but also, someone who wasn't going to take advantage my providing me with outrageous quotes. It took about 2 weeks to order my parts and then once the parts were received, I was contacted to schedule an appointment. Jacob was extremely communicative and thorough but more so I felt at ease because of the countless positive reviews as well as the Mazda dealership in Orange recommending this auto body repair shop. Needless to say, the results were fantastic! My car looked like new and they also went above and beyond to wash the car as well. I'd definitely come back to receive their services again. Highly recommend and would also recommend to those who live in the OC area. I also respected how Jacob was easy to reach and just a phone call away. read more

Pro Color was recommended to me through my insurance and they did an amazing job on my Hyundai SUV. The Customer Service was Amazing from the first day I dropped off my Vehicle. I was texted updates and informed of all stages of work performed. This Place is Highly Recommend!!! I want to give a Special thanks to Tony for all his Help. Excellent Work !!! Left Door Was Damaged read more

ProColor Collision Orange - Body Shops Near Me - Orange, California

I just received my Lexus back and I can't praise Jacob and his team enough for the service and quality of work performed. Outstanding in all respects -- friendliness, professionalism, quality of work, communication, and overall value. I was referred to Brooks from a trusted friend. Based on my personal experience, I too would not hesitate to recommend Brooks Orange Body & Paint to my friends and Family. Thank you, Jacob and Team. Keep up the good work! read more

ProColor did everything they promised and more. Their price to repair my car was very reasonable and the workmanship was excellent, the car looked like new when finished. It was done on the day promised. I would recommend this company to my family and friends. Erik and his staff are good people! James Andrea read more

Super service! Work was extremely well done! Very timely! Estamate and final price exact

Repair work was well done. The customer service was exceptional, particularily the follow-up and keeping me informed on the progress of the repair. read more

Great service, great employees , He even went and go to the extra for me , I would recommend this 100% . Very honest, just great overall. 100%. read more

ProColor Collision Orange - Great place to bring your car . - Body Shops Near Me - Orange, California

I just want to say that I was so pleased with Brooks Auto Body & Paint, both for the responsiveness & work that they did! Jacob was just awesome, friendly & professional to keep me posted on the status of my car & had my car done in one week less than the time originally scheduled! Thanks Jacob & Team for everything!! Their work was fast, impeccable & very professional!! I'd definitely recommend them.!! read more

Pro Color Collision made my car look it was brand new. It looks better now than before I had my accident. I had a really bad dent on my rear bumper and a cracked tail light. Jordan and the pro color collision group did an amazing job on the repairs. They went above and beyond when I had one concern about some leftover damage from my accident and they made it all better. Thank you! read more

I want to personally thank Jacob and his dad for the service on my 2017 challenger. I will always use their services. They even went out of their way to fix a prior issue that surfaced later on so they basically honored a warranty from a previous accident, I will recommend them and give them five stars, just a great local Orange upfront Collision business with no strings attached and great work! I highly recommend for anybody needing any body work. Gil read more

These guys killed it with the body work and repairs I needed done on my Lexus GX. Amazing customer service and communication. Jacob was very kind and went above and beyond to ensure my satisfaction with their service. I would highly recommend. read more

Procolor in Orange. Rohil, manages the shop. Luis, operations Manger and Jessica the receptionist were very nice to me, understood what the problems where and addessed them. I originally used Procolor in Santa Ana but they treated me as if I was dirt. Walked all over me and did not fix my car right. I had to fix the things they didn't do right and an extra dent that was on the lift gate they replaced, and had the audacity to say it didn't happen there when it was there when I picked my car up! I decided to go to Procolor Orange with the aid of the Bureau of Automotive Repairs.gov. Today the lift gate was adjusted to where it should have been in the first place by Procolor Orange. They replaced a bumper that Santa Ana put on that was stained and non GMO, looked used. I highly recommend the Procolor in Orange. They treat you with concern for your well being and repairs The waiting room is very inviting, with perfect temperature, magazines, coffee, sodas and water. You can sit while you wait without a problem. I hope this review helps someone else, don't let people take advantage of you. read more

Esta estrella que estoy poniendo pienso se la merece la persona que al final hizo el trabajo después de un mes !! según q no encontraban una persona para repararlo .Yo solo vine a este lugar por recomendación de la aseguradora. Jordan el ajustador da mucho que desear con su trabajo y profesionalismo solo lo mire unos minutos el dia q deje mi carro, Durante todo el mes se estuvo escondiendo como rata bajo las alcantarillas no me dio la cara hasta al final y todavía con su mala actitud. Mi carro dijo estaría listo en una semana y por información d alguien de ahí sus mismos trabajadores yo tuve q ir en persona a ver q pasaba con mi carro por q la demora, nunca fue por la espera d las partes simplemente por q un trabajor dejó tirado su trabajo y la compañía no tiene mas trabajadores para hacer ese trabajo!!! No está preparado para esos casos, Yo tengo los msg d supuestamente todo el proceso como iban haciendo el trabajo el cual no era cierto solo los mandaron para q yo estuviera pensando estaban trabajando en mi auto. El día q fui a verlo yo en persona sin avisar fue cuando me di cuenta q ningun msg era cierto el carro estaba irreparable me enojé bastante. Yo nunca tuve ninguna llamada de esta persona inútil el Jordan para decirme no tenían trabajadores para loq ocupaba mi carro de lo contrario el primer día muy seguro el d su experience y trabajo me hiso confiar. Me arrepiento 1000 veces aver dejado el carro ahí, si no quieren Pasar por mucha espera y mal trabajo no vengan a este lugar la gente no es honesta y ni les importa el cliente mi carro lo entregaron sucio sin partes originales y robaron cosas del carro eso fue mi culpa por no sacar las cosas pero estaban en un lugar muy escondido tuvieron q hacer una buena revisión en mi carro para poder encontrar y robar las cosas no tuvieron tiempo para arreglarlo a tiempo pero si para revisar adentro y robar, loq tenían q componer era algo mínimo era trabajo de una semana y lo terminaron en un mes el carro sucio y sin partes originales y todavía el Jordan se pone digno como si no es su culpa . Maldita la hora q decidí dejar el carro ahí . Me dio papeles por firmar y con eso se quiere defender habían d firmar ellos también todo loq prometen cuando uno toma el estimado así ya uno sabe con seguridad si lo deja o no. Después d todo este mal rato q pase me enteré q conocemos gente q trabaja y trabajo ahí lamentablemente muy tarde!!! Ya se como trabajan ahí !!!!!!! read more

Mark & Donna are very helpful & trustworthy. Years ago I had a great experience when I brought my car in.

Over the past 12 years we have lived in Orange, we have brought 4 different vehicles to Brooks for body repair and always be more than satisfied. Most recently we brought our new Ford F150 in after being side swiped on the 91. The quality of craftsmanship and pride in their work exceeded our expectations. It honestly looks better than the day we purchased it. We highly recommend Brooks to anyone that needs auto body work done. read more

Amazing top-notch service!! It was my first time going to an auto shop so didn't know what to expect. Best experience- fixed my side mirror in no time. Professional, friendly and honest!! read more

Mark, Jacob, and Jesus did such an excellent job on our car and offered great customer service! Highly recommend! read more

ProColor Collision Orange - Before - Body Shops Near Me - Orange, California

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What an awesome experience it was working with the team at Brooks! My Tacoma was involved in a hit and run and had damage to the the bed. Jacob worked with my insurance to get ALL of the parts replaced with OEM parts and even went out of his way to find the exact tire that was popped in the collision. I love being treated like my business matters and that's what Brooks does. I will definitely be referring them and using them for all my auto body needs. read more

Jacob and his father are great! I was in a front end collision, with my '07 Beetle. I took it to Brooks Orange Body & Paint. They did an absolutely fantastic job! You could not tell, anywhere on the car, that it was in an accident. Our Detailer was incredibly impressed with the perfect color match, he said it was dead on. Recently, I had an incident with my '02 Beetle. We brought in and after their review, they said it was a minor issue. Even though this was the first time ever working on this car, they did it for no charge! Jacob and his father go out of their way to provide unsurpassed, outstanding customer service. I highly recommend them for anyone who needs any sort of auto body repair. If it was possible, I would give them more than 5 stars!! Kurt & Teri, Orange CA read more

Jacob's customer service was incredible! He was calm, patient, and communicated well throughout the entire process. Not only that, but my bumper is as good as new and they even washed and lightly vacuumed my car before I picked it up. Thank you! read more

I needed my bumper replaced and I went to a few auto repair shops for quotes. I went with Brooks because I liked how transparent, detailed, and friendly Jacob was when I brought my car in. I was kept informed throughout the whole process and my car was even ready a day earlier than the initial estimate. Very professional and efficient. read more

This review is long overdue. The passenger and driver door handles on my Camry were broken off due to a defect. I priced a couple of places around and the cost was up there. Every place told me that I had to replace the inner and outer parts of the handle. When I came to Brooks, I got an estimate that was more than reasonable, so I went with them. A few hours after dropping my car off, I got a call from Jacob saying that they didn't need to replace the inner parts since they're still good. His honesty saved me a lot of money. They did a great job and you can't even tell that the door handles were replaced. Highly recommend. read more

I recently visited Mark at Brooks Orange Body & Paint, by far the best TLC my car has ever gotten. A friend who's been using Mark for over a decade had done some major repairs on his Lexus. When we picked the car up the body work and detailing left us in disbelief .. there's no way pristine car couldn't be my friends! I was having some issues with my power lift gate it would get stuck from time to time forcing me to manually lift it. Mark took one look and knew just what to do. We walked over the car and I expressed some areas of concern. After seeing the unbelievable detailing he did on my friends car I wanted to see how mine would look cleaned up. Mark out did himself!! From restoring the head lights, to fixing my side mirror, and repairing my trunk; mark took his time and went over every bit of my car bring it back to life. Thank you Brooks Orange Body & Paint!!! read more

ProColor Collision Orange - Head lights after restoring and clear coat finish. - Body Shops Near Me - Orange, California

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AMAZING. From start to finish amazing. This was a third party situation, Jacob and his team made this transaction seamless. This crew had nothing but pride in their work and it showed in the end result. They are kind, honest and hard working individuals. I couldn't recommend them more. My car look brand new!!! If you are in need of body work...this is the place for you!! read more

My car had a minor dent on a car part so I took my car to Brooks to get it fixed. Jacob was nice enough to quote me a reasonable price for a minor scratch that needed repainting. The job was done quickly and matched with the color of the car. I would highly recommend going here. read more

After an accident my car was repaired here. Great communication through the process by Jacob. He kept me updated. My car looks great, no sign of being in an accident & completed in 1 week. read more

i want to take the time to write about Brooks body and painT. i have nothing but nice things to say about this place. i had a great experience from the time i dropped off my car to the time i picked up my car. Jacob was so professional and helpful thru the whole PROCESS.. he is great and very knowledgeable. i picked up my car yesterday and he had it washed and left in a garage to keep it clean by the time i picked it up. i am very happy with my car and the service i received from Jacob. I HIGHLY RECOMEND THIS PLACE read more

They were very friendly and responsive. Turnaround for replacing my grille was very fast

I was just blown away by their professionalism and honest establishment. I scratched my car (right bumper) parking too tight in my garage. I went in for a free estimate and Mark was incredibly understanding and asked if I could wait a few minutes for his detail guy. He was pretty sure he could get the scratches out without paying thousands for new paint and bumper. 10 minutes later, it was as good as new! So thankful that there are still businesses like this. Thank you Brooks Orange Body & Paint! read more

ProColor Collision Orange - Body Shops Near Me - Orange, California

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