This was my second time bringing my car here, and once again they did an excellent job. From start to finish, the process was smooth, professional, and stress-free. The staff took the time to explain everything, kept me updated, and delivered exactly what they promised. The quality of the work is top-notch--my car looks great, and you'd never know it needed repairs. It's hard to find an auto body shop you can truly trust, and that's why I came back a second time. Consistent, honest, and reliable service. Highly recommend and will absolutely return if I ever need body work again. read more

Terrible customer service. Trying to get a quote from them is like pulling teeth. Tried to get a quote for a good 4 days. Texting doesn't work, calling they pick up and basically tell you theyll get on it. Nothing came until i kept bugging them. They gave me the wrong quote so i asked for another quote and yeah I never got that one. If they cant even give me a quote so I can "give them money" then I expect worse when they actually have my vehicle on hand. read more

Amazing work! These guys are truly the best. While the repair did take a bit longer than expected, they are extremely busy, which is exactly what you'd expect from a reputable shop. The quality of the work is incredible. you honestly cannot tell my car was ever in an accident. I'm very happy with the results. Hopefully I won't need their services again, but if I do, I will definitely be coming back. Everyone in the office Maria, Nicole, and Luis went above and beyond to accommodate my pickup and drop-off and made the entire process as smooth as possible. Highly recommend! read more

SSR Autobody - Body Shops Near Me - Orange, California

I would not recommend this place if you value communication, accurate billing, or timeliness.

These guys do great work and work fast. Many of my friends I've sent here have all been satisfied as well. It's pretty hard to find a body shop that doesn't screw around and also doesn't put the insurance companies interests first. I highly recommend SSR. read more

I want to share my experience with SSR Auto Body, which unfortunately was not a positive one. They had my car for two months. When it was returned to me, I noticed unexplained miles on the vehicle, and the trip miles had been reset to zero, which was concerning and never explained. When I asked if my car had been driven anywhere the quick response was no...also strange because I'm no dummy and know you should drive the vehicle for testing, especially with all the new "safety parts installed". It was also clear my car did not go through a proper quality check. The two back seats were not locked into place, which is a significant safety issue and took me quite some time to fix myself. Additionally, the Apple CarPlay, backup camera, and radio were not working upon pickup (these were later fixed after I raised the issue). The car was returned to me extremely dirty--there were leaves in the backseat and thick dirt and leaves inside the glove compartment, as shown in the photos. I asked multiple times if they could install the new license plates as the old ones were smashed, they assured me this would be done...when I picked my car up they still had the old license plates on it. Communication throughout the process was very poor. I had to constantly follow up for updates, and information was rarely volunteered. The hatchback also no longer opens with the key, which was not an issue prior to the repair. The quality of the work was mediocre at best and could have been much better with more care and attention to detail. I truly wanted this to be a good experience, but it was not. The initial estimate was extremely high and nearly resulted in my car being totaled out. The messaging around this felt strange, almost as if that outcome was preferred. Maybe it was because I don't drive a high performance car but that's a bad business decision as I know plenty of people that do and would have referred them. Instead people are asking me where I went so they can avoid the hassle. For context, I drove my car for almost two months after being rear-ended, and it drove perfectly with no odd noises or issues. If you need your car back in a timely manner or expect thorough communication and quality control, this is not the body shop for you. Based on my experience and previous reviews, I am clearly not alone in feeling this way. read more

SSR Autobody - Dirty glove box - Body Shops Near Me - Orange, California

Bringing my car to SSR for repairs cost me more than $3,000...for a no fault accident. My car was run into while parked and the other party admitted fault. This should have cost me $0. However, SSR took 2 months for a repair they and insurance quoted 2 weeks for. Now I am having to either sue or pay out of pocket for rental expenses. The shop ghosted me when I asked for a written explanation of the delay to help my case---presumably because they do not want to be on the hook for the expenses caused by the delay. During the 2 months, the communication was spotty---on average, asking for a follow-up took one or two follow-ups and sometimes multiple calls. I was never provided with an update without asking. Even after 2 months, I waited a few hours at pick-up since they were still working on the car. When the car finally came out, the finishing was sub-par with polishing marks and residue still on the car. The stuff I had left in the trunk was a mess. No effort was put into presenting a nice final product. Even after asking for some of the glaring flaws to be polished out, the next day I could spot multiple flaws. After I got the car back, I noticed a damaged interior panel and asked for a replacement part. To be fair, they were quick to say they will replace the part, but shipping the part to me took three months. During this time, again, it was difficult to get any updates. A few months after the repairs and finally the car being back to somewhat original condition, I will say the paint quality seems to be adequate if you ignore the flaws in the finishing. I would never recommend SSR. It caused months of stress and time wasted as well as a financial hit for a 0% fault incident. If anyone would like photos or receipts to back up the above statements, I would be happy to provide so that you take your bodyshop work elsewhere. read more

Customer service really stood out. Luis the estimator and his team were all friendly, helpful, and genuinely cared about making sure I was satisfied before I left. The repair did take a bit longer than originally stated but it was worth the quality! ! My car looks brand new! I highly recommend SSR Auto Body if you're looking for reliable and high-quality auto body repairs. I wouldn't hesitate to return if I ever need work done again. read more

Brought my '16 BMW M3 in for a full repaint on 9/25/2025. After 2+ months (and counting), the car is still not ready. Extremely limited / unhelpful progress updates; I have to reach out multiple times to get a call back / update. 12/6/2025 Update: Was promised the car would be ready for pick up at 1 pm. Glad I phoned in (multiple attempts) before making the trip, as the car still has "two more spots" that need to be polished. I would give SSR Autobody a negative 5-Star rating if I could. read more

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Dont believe the reviews almost three wks for small bumper damage very poor paint work read more

Zayne and his team helped me with my Range Rover which was involved in an accident and I couldn't be happier with the customer service, communication, quality, and overall work. Honest rates and really go above and beyond. I wouldn't take my business anywhere else, their work and shop is levels above anyone else. Can't recommend them enough!! read more

Definitely recommend ! They did amazing body repair and left my car looking like new ! The Customer service I received from Maria was excellent, she is very knowledgeable in this field she was so friendly too . Thank you Maria for assisting me with insurance questions I had and making my car rental process go very smooth. Highly recommend this spot . read more

SSR Autobody - Body Shops Near Me - Orange, California

It was a pleasure working with Nicole and her team. They not only did an exceptional job on making the repairs to my car, but were professional and knowledgeable in working with the insurance company. I would highly recommend you check them out if you require auto body work done on your vehicle. Many thanks to the team at SSR Autobody for performing work far beyond my expectations and providing excellent customer service. read more

Very communicative service. Unfortunately hydroplaned my supra and these guys took care of me. I barely spoke to my insurance, I let them handle everything and the process was super smooth. If I ever have any bodywork to do in the future, I'll definitely coming back to them! read more

Richard and the SSR Autobody team did a phenomenal job repairing my 2022 Dodge Hellcat. Unfortunately I got T-Boned 2 weeks after purchasing my car. I knew I had to opt for a bodyshop that's tailored to performance/luxury vehicles, Richard did not hesitate to jump on this repair and handled it flawlessly. The process was smooth and transparent from Beginning to end and after serious work needed on the suspension, body, paint, wheels and alignment. I'm happy to say that my Car drives like it's brand new. The paint was blended immaculately & the ride is perfect. I'm super happy with the final product. Please refer to the before & after photos down below. read more

SSR Autobody - Before - Body Shops Near Me - Orange, California

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Huge shoutout to Luis and Maria for taking such great care of me and my vehicle. This review is long overdue, as my car was repaired a few weeks ago, but I wanted to share how much they helped throughout the entire process. I was a bit intimidated at first since it seems like they usually work with high-end cars, but a friend referred me and I'm glad I listened because they treated me with the same respect and care as any luxury client. After my first-ever accident, I was anxious and overwhelmed, especially with a busy schedule and three kids. Luis and Maria made everything easy from handling insurance and coordinating my rental to keeping me updated every step of the way. They were always patient, transparent, and quick to answer my many questions, even through text. The dashboard to track my car's progress was a huge bonus. Thank you both from the bottom of my heart for making a stressful experience so smooth and worry free read more

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They've done work on multiple cars, and did an amazing job all around. They were extremely transparent and helpful throughout the process and helped get me the best pricing all around. I 100% recommend the body shop for all work. They're the best. From accidents, to minor body repairs, they're the best. read more

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If I could give this business no stars I would!!! Please do not use this place! It has been over a month and have not received my car they keep beating around the bush or straight out ignoring me. The work wasn't even worth the wait !!! read more

SSR is a great shop that I'd highly recommend for those that value customer service and attention to detail. Richard stands by his work and doesn't finish the job until you are completely satisfied. Would recommend to all of my friends and would go back again. read more

SSR Autobody - Body Shops Near Me - Orange, California

Richie went above and beyond to ensure that I was in good hands when it came to fixing a headlight issue I had with my Lexus. Not only was he professional and friendly, he was also honest and upfront when it came to any costs and updates. I value this immensely as it can be difficult to find a trustworthy autobody shop, especially as a woman. The staff were polite and greeted me and I felt comfortable throughout the process. I will definitely refer SSR to my friends and family! read more

I took my 18 BMW M3 in initially for a rear bumper insurance claim already aware of SSR's great reputation with the BMW community. Since my BMW was already going to be in such great hands dealing with the bumper it was time to inquire about having an aftermarket hood I've always wanted. I had the pleasure of working with Abe, Richard & Celine, all of which were amazing to work with. They kept me up to date with weekly and sometimes daily updates on the progress of my vehicle. They kept me in the loop about which stage in the process they were in with the work and estimated time to completion. They handled all the leg work with the insurance company taking the time and stress away from me the customer. On top of the exceptional customer service, the work they performed on my vehicle was impeccable and I believe the photo stands for itself. The paint on my vehicle is a 3 stage pearl which some shops wouldn't even attempt to paint match. The other refused to take my money to even make an attempt at the paint. SSR killed it! A special thanks to the body and paint technicians who I didn't get a chance to meet but did top notch work. Thank you SSR! read more

SSR Autobody - Body Shops Near Me - Orange, California

Came to SSR to touch up my car and black out my emblem and they did an amazing job. Everything was perfect! Thank you! read more

SSR Autobody - Body Shops Near Me - Orange, California

Phenomenal Autobody who's turnaround time and quality are unmatched. Took my EQS580 in twice and each time the delivery was as if nothing ever happened. Great customer service, kind employees. My go to for autobody care. read more

I was recommended by a colleague to repair my car here and I was skeptical because I had never heard of them. As soon as I came in and spoke to Maria at the front desk I had felt better. They kept me in the loop through out the process which is helpful. The staff are knowledgeable and friendly, I highly recommend them. Thank you Abe & Maria for making my experience pleasant. Thank you SSR!! read more

SSR Autobody - Like new! - Body Shops Near Me - Orange, California

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SSR Autobody shop has been so helpful throughout the process after my accident. Richard took his time and made sure that all my concerns were handled with the utmost care and consideration that I normally don't expect from an auto body shop. Even though I had an older, non-luxury car, he still took care of me as if I was one of his high-end clients. I will definitely recommend SSR Autobody to friends and family! read more

Unfortunately, I had to bring my car back to SSR Autobody for another respray after the paint had been damaged in multiple areas by another shop. After I told Richard what happened, he told me to stop by so that he can assess the damage and made time for me immediately. I left my car with his team that same day, and it was repaired in a couple weeks. It would've been even quicker but they had to wait on a part that Toyota didn't have readily available. Unsurprisingly, the car was restored. If I was forced to work with any other shop during this incident, I probably would've been stressed out the entire time. Again, the unrivaled customer service here is what allowed me to stay calm. Richard kept me in the loop at all times and answered every question I had. He even went the extra mile by working directly with the other shop to make sure that I didn't have to deal with the finances/paperwork for the respray. I can't describe how much I appreciated this. Thanks again to Richard, Ben, and the entire SSR team for taking care of my car. I can't recommend this shop enough. read more

SSR Autobody - Picture taken after the 2nd respray. - Body Shops Near Me - Orange, California

Thank you Nicole!! You were so amazing throughout my whole experience with SSR Autobody, from start to finish I was always kept in the loop with what was happening with my insurance and progress on the repairs. Nicole is top tier in her field, she's so knowledgeable and experienced that I didn't have to worry about anything! I am very particular about where I take my cars so it's comforting to know I will always have a place I can trust to take my cars. Thank you to Luis and guys as well, you are so talented at what you do! Thank you for everything! read more

Richard and the SSR Autobody team took great care of my roof and kept me updated throughout the process. Everyone was friendly and communicative, which made everything stress-free. Highly recommend SSR Autobody and I wouldn't go anywhere else. read more

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They are slow to respond to texts or calls, or dont respond at all.They had me waiting in person to talk about something that could be done over the phone read more

Richard and his team were very professional and able to completely transform my Z06. Cannot recommend SSR enough! Truly a trusted one stop shop for all makes and models. read more

SSR Autobody - Z06 - Body Shops Near Me - Orange, California

Great service and workmanship. Fixed up the car with no issues, very satisfied! Very clear and transparent process with no surprises!

Richard never followed up on his offer to make it right regarding how SSR lied about the repairs the alleged performed on my car - SSR administration sent me an email basically saying they SSR don't work on lower level BMW 335 however they SSR were will to charge me $14k - Don't go here SSR is a rip off company read more

Best service! If you're looking for quality and oem work, this is the place to go! Will definitely recommend to anyone.

SSR did a phenomenal job repairing my car. I'd like to give a special thanks to Rich, who was incredibly detail oriented and communicative throughout the process. He addressed all my questions, made sure I was comfortable, and had great suggestions on ways to improve my cars aesthetics along the way. I found out about SSR through an acquaintance and frankly didn't know what to expect, but these guys knocked the ball out of the park. They did expert-level work on my exotic car and I wouldn't hesitate to recommend them for Ferrari, Lamborghini, and McLaren owners. read more

I came to SSR after I had a minor impact on my front end that unfortuantly required a whole new bumper. There was also additonal damage that required the oil cooler and radiator to be replaced. SSR kept me updated the whole time on getting these parts and worked with my insurance directly to keep things easier for me. They also did a great job matching the paint and making it look good as new! Super happy with how everything turned out. read more

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I am very impressed and satisfied with SSR Performance. My truck was hit in a parking lot while I was inside shopping. SSR fixed the damage quickly and handled all of the payments through my auto insurance. My truck looks brand new again. These guys do quality work at a reasonable price and they make sure you are satisfied. They even took a look at the work a month later to verify that it's perfect. I couldn't be happier. I highly recommend Rich and his team at SSR Performance. read more

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Brought my wife's S class in a few weeks ago after a truck took off essentially the whole front of the car. The shop manager Rich was amazing and the owner Shah was also present. I've gone to him for performance upgrades on my AMG GTR so I knew their collision center was going to be on the same high caliber of service. The guys worked quickly with my insurance to get the car in and working. They honestly took care of everything and made my life easy. Hooked me up with a rental and I was on my way. They also had a great system that would allow me to check the status of my repair. I just picked the car back up and I thought it was a new car. Another great experience with the SSR enterprise as a whole read more

Service with Abe was unmatched. They took in my Tacoma after a theft and got it looking brand new. From the scratches on the sides to the front and back bumper. The paint. Don't even get me started on the paint it's so smooth and just has the best feel to it. Would 100% bring any vehicle to this body shop. Thank you for the work it was worth the time and money!! read more

I've been to Ssr 3 times in the last year. Twice was for insurance claims and once for a spoiler installation Each time I am treated like family. They take time to consider my schedule and what will be most convenient for me. I really appreciate that they keep me up to date with the status of my vehicle through either personal phone calls or texts. Whenever I get my car back it looks so good I have to check the plates to make sure its mine! They don't try to cheaply piece your car back together. They recommend top quality parts for the value and longevity of your car. I can't recommend them enough. Crashed your car? Take it to SSR! read more

The team at SSR Autobody is by far the most caring and educated body shop staff I have ever dealt with!! I brought my brand new BMW X7 in for a minor front end repair. I wasn't sure whether I wanted to go through insurance or pay out of pocket. Richard and Shah gave me a great walk through of the pros and cons of going one way or the other and ultimately I was able to pick the correct option for my situation. They kept me updated throughout the process of my vehicle being at their shop, so I was always in the know of what was going on. Unfortunately, I've dealt with my vehicles being in accidents quite a few times so I know the difference between a shop that cares and one that doesn't, and these guys definitely care! My car came out looking brand new. Once again, a huge thank you for all the work Rich and Shah provided for my BMW. I'd recommend them to anyone who's looking for a smooth high quality repair. Amazing service, communication, and quality of work! read more

SSR Autobody - Body Shops Near Me - Orange, California

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