Zero on customer service! We would like to share our experience from last Sunday. We came with our baby and we forgot our stroller at the store. We called the store on Tuesday and the owner said she has the stroller but she will not keep it in the store. We said we wanted to come and get it. Stroller was worth more than 300 usd. She didnt respond. She literally kicked our stroller out. We called the store and employee there said she doesnt see the stroller. She then contacted the owner and then informed us that there was never a stroller in the store. When she realized that we know that owner had the stroller, she changed her statement and agreed. I dont know if the owner sold our stroller or really kicked it out. But she is not planning to return it after our multiple requests. Can there be a worse example of customer service? Can someone really do such a thing. I am in shock! read more

I just grabbed a meager cup of their espresso chip ice cream but I enjoyed it very much and hope to try more flavors next time I'm in Langley! Recommend! read more

Artificial flavors. The salted caramel was so artificial that none of the four of us could eat it. Disappointed. Should have known better given the flashy coloring in several of the flavors. read more

Best Ice Cream - we love this place! My favorite is the lemon flavor and both locations (Langley and Clinton) have an excellent selection and affordable prices. My kids are always asking to go! read more

Best birthday cake ice cream I have EVER had!! The other flavors are great too, I highly recommend this place!!

Amazing service! The line was out the door with about 30 people! I got through the line in 10 minutes and was very amazed. The ice cream there was outstanding! I happened to get 2 scoops with the "expresso explosion" (espresso with big chocolate flakes) and "birthday cake" in a waffle cone which was very crunchy. I also got to try the "cotton candy" and the flavor was mind blowing, one of the best flavorful cotton candy ice creams I've gotten! The shop is so cute, a bit tiny (great for an ice cream shop) but they did overcrowd it trying to sell games and candies. There is a little lounge area with a big screen tv and some tables. Also I do have to mention they do have lunch foods but I didn't eat any. By far a great experience and I totally recommend it! read more

sprinklz - Ice Cream & Frozen Yogurt Near Me - Langley, Washington

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Yum YUM!!! Great little ice cream shop. You'll smell the cones baking before you see the shop. Don't miss the arcade read more

sprinklz - Ice Cream & Frozen Yogurt Near Me - Langley, Washington

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I'd like to update my review after visiting the store in Langley again as well as their new store in clinton. Both times the owner I believe helped us and she was wonderful. Spectacular service and ice cream was yummy and we had some snacking food at the Clinton store. We are very happy with our experience and will gladly return. read more

Saw a sign that said "new strawberry goodies" and decided to get a couple of things! I got the strawberry frappuccino, and my boyfriend got a strawberry milkshake. I watched her make my drink: strawberry syrup (sign said "fresh strawberry juice" but really just tasted like syrup), ice, and milk. No coffee? My boyfriend's milkshake was watered down and there were unblended chunks of ice in both of our drinks. Not worth the price (paid almost $11 for both drinks). Flavors are nothing special but I guess it's nice to have an ice cream shop on the water. They have that going for them. read more

Ice Cream is amazing! The ladies who work there are very friendly. We had huckleberry ice cream and banana milkshakes. Good icecream and they make their own waffle cones. read more

Great place to get ice-cream. We enjoyed the strawberry cheesecake and the Waui Maui. For those who don't care for ice cream there's milk shakes, coffee and cupcakes with lots of other kind of candy. Not for those pain in the necks who want to taste each flavor of ice-cream - peeps behind you with impatient kids will stab you with their eyes. Move along! read more

sprinklz - From across the road. Get an ice-cream and sit watching the boats sail by - Ice Cream & Frozen Yogurt Near Me - Langley, Washington

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I love the look and feel of both locations! Service has always been outstanding even when they are busy. Besides great ice cream they also pull a great espresso shot! Thank you for all you do and all you put up with read more

Love this place. We have come here a couple times when we have visited Langley.. When we come here the first time we were told that we had to try out there ice cream. Their ice cream is out of this world. It's very good on a very hot day and you just needing that extra cool down. Their customer service is great. Their atmosphere is decorative. I definitely recommend this place to families or anybody passing through read more

Great selection, family friendly and fun atmosphere. Took a day trip with my boyfriend and happy to have stumbled in!! Really enjoyed the hospitality from Jen when she found out it was our first time! Keep it up! read more

Awesome little ice cream shop right in the heart of Langley. Great staff. Cool atmosphere. AWESOME ice cream!

This a great establishment and such great employees and a great owner. They have really boosted the Community after mikes place went out of business. Great ice cream as well! definitely 5 stars! read more

Wish there were a half star. Took a visiting friend into Sprinklz today. The owner, Jennifer, was working alone. When a whiff of two wealthless whale sized women waffled through the door and dared ask for a sample of ice cream, Jennifer sized up the situation, acting as though we had assaulted a caramel. When I described my coneless cupped selection as orgasmic, Jennifer's face froze. [fast forward] She swiped my friend's Visa to seize our $10, and even Hamilton would have been disgraced when she exclaimed, "They're telling me to ask for an ID." Here's a scoop for Jennifer: It's illegal to require a customer to show an ID when using a Visa. "Teach me how to say goodbye." read more

Visited the shop this past weekend and was served excellent ice cream with great conversation. The assistant manager was so nice and friendly and the ice cream as good as any I have ever tasted. Give it a try! read more

Awesome little shop! I've been to both the Clinton and Langley store and both times have experienced great service. I got icecream and a coffee and both were great! read more

Great ice cream huckleberry is my favorite!!! Great staff with wonderful welcoming smiles ... great place to get fun gift items

The ice cream is really great with a large variety of flavors. I recommend anything huckleberry. The store is small and there is usually a line out the door on a nice day. read more

Awesome little ice cream shop, very family friendly, many different options, outstanding customer service, lovely staff and seriously good ice cream. Fun atmosphere, with many great gift items available!! read more

Really friendly & knowledgeable staff, super fun novelty gifts & candy, and delicious food (including cotton candy now)! We absolutely love this place! :) read more

Sprinklz is a wonder in Langley providing excellent ice cream and other treats and always with a smile. A local establishment that provides entertainment for all ages plus a dash of Nostalgia for many. If you're near Langley (the village by the sea - on South Whidbey) you definitely need to stop in. read more

My fiancé and I were on our boat for a long weekend, our first stop Langley. We had a transmission issue and really needed transmission fluid. The Star Store was out of stock, the buses don't run on the weekend so we were left paying $40 for a round trip taxi ride to the Red Apple market about 5 miles away...until we stumbled into sprinklz for a coffee. Jennifer the owner, asked how we were and we said a little disappointed explaining our issue. She was very sympathetic and kept saying there has to be a way to get you there without a taxi...then she said hold on let me call Fred at Music for the Eyes to see if he could drive us...sure enough Fred was happy to do it. Long story short, with the help of Jennifer and Fred we were able to get the transmission fluid we needed. The coffee was great and the service extraordinary. We will be back hopefully in the summer time so we can enjoy the ice cream too. Thank you Jennifer and Fred for caring, you are two amazing people. Langley is lucky to have you! read more

I went over Labor Day Weekend and I was underwhelmed by the customer service. I think it was the owner who was working the register, and she spent all her time talking to the lady behind us (who she knew) that she never acknowledged us directly (even when giving us the total--no eye contact) until she literally peeked into my wallet to demand my single dollars. I am purposefully not using the word "ask" because it wasn't asking, it was telling me that she needed singles. I get it. It's a holiday weekend and the banks are closed, but it wasn't like I was giving her a big bill, either. It was absolutely smaller than a $20 bill, so I wasn't cleaning out her till. I told her that I really didn't want to part with the few singles that I had, and she continued to tell me that she needed it because the banks are closed (as if none of the rest of us have that problem?). I told her I could debit the charge instead if that helped, but then she told me that because the total tab was under a certain amount, that I would incur an additional fee (50 cents, I think?) for swiping. I just gave her my singles because I didn't even want to deal with it anymore. Seriously, if you want something from a customer, you should acknowledge them prior to demanding what you want, actually ask for something with words like "please" and "I apologize for the inconvenience" instead of just demanding it (because I would not have minded in the slightest if it was a polite request), or offer to waive the debit fee if making change is really a problem (since it's YOUR problem and not mine), because when you don't do any of these, you're just bullying your customer. I go to Whidbey every year and I won't be returning or recommending this place. The ice cream wasn't so good as to warrant the treatment. But be warned: if you go, bring cash and bring singles. read more