Stopped by Dick's Sporting Goods -- it was cool, nothing special. Store was clean and organized,…read morebut no one came to ask if I needed help. I found what I needed, grabbed my stuff, and left. Easy, just not memorable.

First off and foremost the service is by far the worst of any department store! Salespeople are so…read morebusy playing grab-ass with one another that customers are simply not waited on! I have been here multiple times and it's always the same. If you want assistance you have to use the kiosk. You bring the shoe to the unit and scan the information. You pick your color and size. You enter your name and the area you can be found. Then you wait. It's like pulling teeth to get them to return to check on you. I had boxed up the shoes and was ready for additional shoes to try on. Again, no floor person to provide help. I have to go back to the kiosk to get additional assistance. A royal pain in the butt. What has happened to providing customer service? It's of no value at this business. I did buy 2 pairs of shoes. Now that I know my size I'll simply buy them from the company directly or shop on amazon. For a few dollars more I think it will be worth my sanity. While I'm on a roll I suppose I should mention the check out process. That's about the same as the floor staff. Useless! I spent over $370 on 2 sets of shoes. On clouds and Hokas. The dude at the register states " you want to save $10, I'll enter your phone number, no email is needed". Well he doesn't tell you the $10 off isn't for another 6 months! Just in case you return the shoes. What a crock of crap! Very deceptive. They have since sold my phone number and all I receive is political invitations on my phone. Such BS. AND if you want to order a pair of shoes to deliver to your home, that too has to be done via the kiosk. No store to store transfers offered AND it can't be done at the front checkout when you make a return. This store is a terrible disappointment. Scheels here I come! October 2024

Knowledgeable and professional staff, great place to do FFL transfers…read more Large selection of new and used items to browse for.

they tried to give me less than $100 for a brand new mossberg 270 they will buy a gun for $300 and…read moresell it for double the price the bought it for. worst place to sell you're weapons

This place is okay, but I'll stick to online shopping for my paintball needs. They have the basics…read morewhen it comes to paintball gear, but severely lack variety. We were hoping to pick up some paintball pants and a ball caddy. The pants they had were all the same style and not what we were looking for, and after circling the store a few times, we realized they didn't sell caddies. They had a bunch of other accessories, but not a ball holder? As we were heading to the door, an employee finally helped us -- mind you, he was chatting it up the whole time with some dude who worked there, too -- and ended up selling a used caddy to us. We only bought it because it was half the price we would've paid online and it seemed to be functional still. It was great that we got that, but in the middle of checking us out, the guy fucked off to go talk to his buddy again. It took longer than necessary to pay because the guy couldn't focus on customers for 2 seconds. I recommend they improve their customer service and inventory. Once that happens, I might consider going there again.

If you are like me, and are wondering what this place actually is - you are in the right place. I…read morelive right down the street and have driven past this place more times than I can count. I've always assumed it was a retail store! I finally took some time to look into it further when looking for a place for my sons birthday party and I'm so glad that I did... this place was awesome and the perfect spot for my 11 year olds birthday. They have an entire party setup inside and the staff is pretty easy going and cool to work with me. There are several picnic tables so you can bring your own food, cake, non alcoholic drinks, etc. in addition they have a pretty cool playing room that looks like an abandoned city for the Airsoft games, and a window so parents can watch the chaos from outside. In addition, there is a side room with 5 x box consoles for the kids to play with on breaks or before/after the Airsoft rounds. It was really cool and all of the parents (who also live in the area) were shocked to see what was hidden inside of this mystery building! Safe to say someone the parents will likely be booking their kids next party here! Our host, Cole, was very good with the kids and the GM, Alex, was really nice and easy to work with as well. 5/5 highly recommend.

Selection: The store is geared towards lacrosse and hockey…read more Service: I went to go sharpen my figure skates here and the process was easy! The man takes my figure skates and sharpens them right then and there for about $12 (without tax). The whole process took about 20-30 minutes! Not a bad price at all!

Monkey sports seems to be the go to place for hockey products. I found sizes for my son and I with…read moremany different brands. When I was able to track an associate, they were more then helpful in finding the right product for the right price. After visiting several other stores looking for gear, I can say that I will be back and continue to shop at this store.

I sub for my wife's Thursday night bowling league, and after years of using house balls, balls that…read morehave been fingered by half of Plano, Frisco, Allen etc.... I finally decided it was time to get my own. I used to bowl seriously back around the time electricity was invented, in New Jersey so naturally I walked into Chris Warren's Pro Shop thinking I still knew everything. They were kind enough not to laugh. What impressed me right away was that they didn't treat me like a beginner, but they also didn't assume I knew what I needed. Instead of trying to sell me the most expensive ball on the wall, they started asking questions, how I bowl, what I used to throw, what I wanted the ball to do, what felt comfortable, even what colors I liked. Of course, I made sure to explain that I was once practically a professional bowler. "At one time." Now my biggest athletic challenge some mornings is getting out of bed. About an hour and fifteen minutes later, I walked in thinking I knew exactly what I wanted and walked out with a new ball, bag, and bowling shoes. Somehow Chris Warren's Pro Shop turned me back into a bowler. Now when I walk up to the lane with my own equipment, I stand a little straighter. Chest out. New shoes. New ball. I'm thinking, "Yeah, I'm the bomb." Then I throw the ball. Turns out the ball is excellent. The operator still needs some work. First night out: 175, 150, 165. Not terrible considering there may have been cobwebs on my release. But I looked good with my new ball. I also practiced another week while the wife was bowling and threw six games. By the end, I definitely felt more in control and could already see the difference having properly fitted equipment makes. I've also spent years joking about those bowlers who roll into the alley with two or three balls like they're arriving for the PBA Tour. I officially apologize. Because apparently I now need another ball just for the 10-pin. This is how it starts. Great job to Chris Warren's Pro Shop. Knowledgeable, patient, friendly, no pressure, and they actually listened before recommending anything. That's exactly how a pro shop should operate. Ball #2 will be ordered before the year is over. Just don't tell my wife I said that.

I had a ball that I had drilled in Rowlett and it constantly stuck on my thumb, I took it back…read morethere and they mostly argued with me for 5 minutes and made a minor adjustment. I threw it one time, stuck to my thumb. So I gave this place a shot and they did an excellent job fixing that one and drilling another ball for me. Best pro shop in the area in my opinion.

the store always has new merchandise to buy. they get all the new shoes the day they come out. the…read moreemployees there were super helpful and friendly and helped me find what i was looking for.

Still a great place to get my walking shoes in correct size. NB is one of few shoes that offers the…read morewide size. My favorites were not in stock during my 40% off sale so I ordered again with the staff. Ordered Mon and delivered Fri from MA to TX. Sweet.

From the owner: At New Balance Factory Stores you will find a vast assortment of New Balance footwear and apparel…read more We also specialize in personalized one on one service to help you find the perfect fit. Our trained Fit Specialists will expertly assess and determine the best New Balance styles for you.

Lots of rotating clothes, shoes and accessories. This location is always super busy. Expect to wait…read morein line. Service is ok not amazing not bad. I expect sales at an outlet. Sometimes they have them, sometimes they don't.

Great place to pick up deals on Jordans and other Nike shoes but unfortunately the Indians come in…read morethere with their nasty feet and try on shoes with NO SOCKS and then throw them back on the shelves. Let management know and they knew exactly what I was talking about but still allow them to try on shoes with no socks even though it's a health code law and their store policy. Please management do something about and enforce them to wear socks before trying on shoes