I came to the store looking for some back to school supplies for the kids. I was amazed, but happy…read morethat they had some great sales going on just as everyone is preparing to go back to school. For example, they had Nike products at buy one get the second one at half price. I consider that a great value on Nike as I almost never see current style at sale prices like that! Well, this was my first time visiting the specific academy store, and I was there right before closing I Still with able to find an associate to help me. Grant it, on prior visits to other Academy stores, I am usually approached by an associate, but this time I had to seek and find one of them. Review #2052

I bought a stadium chair. I showed my school ID plus i was still wearing my staff t-shirt. The man…read moreat customer service refused to give me the teacher discount because my id said 24/25. My campus has not yet taken pictures to issue the new ID's. Either give teacher discounts or don't. They could have easily found my name on my schools staff page. My badge looked worn because I have to wear it every school day and teacher planning days. The store also had bikes and boxes blocking an 2 entire isles.

First off and foremost the service is by far the worst of any department store! Salespeople are so…read morebusy playing grab-ass with one another that customers are simply not waited on! I have been here multiple times and it's always the same. If you want assistance you have to use the kiosk. You bring the shoe to the unit and scan the information. You pick your color and size. You enter your name and the area you can be found. Then you wait. It's like pulling teeth to get them to return to check on you. I had boxed up the shoes and was ready for additional shoes to try on. Again, no floor person to provide help. I have to go back to the kiosk to get additional assistance. A royal pain in the butt. What has happened to providing customer service? It's of no value at this business. I did buy 2 pairs of shoes. Now that I know my size I'll simply buy them from the company directly or shop on amazon. For a few dollars more I think it will be worth my sanity. While I'm on a roll I suppose I should mention the check out process. That's about the same as the floor staff. Useless! I spent over $370 on 2 sets of shoes. On clouds and Hokas. The dude at the register states " you want to save $10, I'll enter your phone number, no email is needed". Well he doesn't tell you the $10 off isn't for another 6 months! Just in case you return the shoes. What a crock of crap! Very deceptive. They have since sold my phone number and all I receive is political invitations on my phone. Such BS. AND if you want to order a pair of shoes to deliver to your home, that too has to be done via the kiosk. No store to store transfers offered AND it can't be done at the front checkout when you make a return. This store is a terrible disappointment. Scheels here I come! October 2024

I haven't been in a Dicks in sometime. They went down hill and I just quit going. Recently I was…read morelooking at reviews for athletic shoes with an overall maximum comfort rating. Dicks was one of two places on the list to buy. So, today I whipped in and they had them. The store looked good. Clean well stocked and someone actually offered assistance! I tried on a pair of Brooks Glycerin 20...True to the review they are unbelievably comfortable. On top of one of the most comfortable shoes I've ever worn,today was 25 % off! I'm happy with the entire experience. You should... Go!

Knowledgeable and professional staff, great place to do FFL transfers…read more Large selection of new and used items to browse for.

This business discriminates against females, won't even sell to you, only your husband or male…read morecompanion. After comparing the prices of ammo and pre owned guns at one of the large sporting goods stores, they all beat Gun masters selection, price, and customer service by a significant amount, we were pleasantly surprised at the one located in Alan Tx. So happy not to have to deal with a prejudice owner, also noticed that there were only white malesin this little store, not a diverse or welcoming atmosphere if you are not a male or white.

This place is okay, but I'll stick to online shopping for my paintball needs. They have the basics…read morewhen it comes to paintball gear, but severely lack variety. We were hoping to pick up some paintball pants and a ball caddy. The pants they had were all the same style and not what we were looking for, and after circling the store a few times, we realized they didn't sell caddies. They had a bunch of other accessories, but not a ball holder? As we were heading to the door, an employee finally helped us -- mind you, he was chatting it up the whole time with some dude who worked there, too -- and ended up selling a used caddy to us. We only bought it because it was half the price we would've paid online and it seemed to be functional still. It was great that we got that, but in the middle of checking us out, the guy fucked off to go talk to his buddy again. It took longer than necessary to pay because the guy couldn't focus on customers for 2 seconds. I recommend they improve their customer service and inventory. Once that happens, I might consider going there again.

If you are like me, and are wondering what this place actually is - you are in the right place. I…read morelive right down the street and have driven past this place more times than I can count. I've always assumed it was a retail store! I finally took some time to look into it further when looking for a place for my sons birthday party and I'm so glad that I did... this place was awesome and the perfect spot for my 11 year olds birthday. They have an entire party setup inside and the staff is pretty easy going and cool to work with me. There are several picnic tables so you can bring your own food, cake, non alcoholic drinks, etc. in addition they have a pretty cool playing room that looks like an abandoned city for the Airsoft games, and a window so parents can watch the chaos from outside. In addition, there is a side room with 5 x box consoles for the kids to play with on breaks or before/after the Airsoft rounds. It was really cool and all of the parents (who also live in the area) were shocked to see what was hidden inside of this mystery building! Safe to say someone the parents will likely be booking their kids next party here! Our host, Cole, was very good with the kids and the GM, Alex, was really nice and easy to work with as well. 5/5 highly recommend.

Selection: The store is geared towards lacrosse and hockey…read more Service: I went to go sharpen my figure skates here and the process was easy! The man takes my figure skates and sharpens them right then and there for about $12 (without tax). The whole process took about 20-30 minutes! Not a bad price at all!

Awful customer service, waited 20 min and no one came to help us grab skates for our 8 year old…read more This happened the last time as well. Now I remember why we shop at pure hockey.

The team does great work. I have worked with CJ, Kenny, and Chris and Spud they helped me ball…read moreknowledge, got inserts fitted, and even helped me learn proper form and how to hook a ball. The practice lanes comes in handy when you get ball modifications to test things out.

I went there to get a new bowling ball but before Spud ( the pro) would sell me one he made sure…read morethis was the best plan of action. With my old ball in hand he wanted to see how I throw how my ball did down the lane etc. I couldn't ask for a better experience. With my new ball I was given pro advice and lessons to help my game. Best experience I have ever had getting a new ball.

the store always has new merchandise to buy. they get all the new shoes the day they come out. the…read moreemployees there were super helpful and friendly and helped me find what i was looking for.

Still a great place to get my walking shoes in correct size. NB is one of few shoes that offers the…read morewide size. My favorites were not in stock during my 40% off sale so I ordered again with the staff. Ordered Mon and delivered Fri from MA to TX. Sweet.

From the owner: At New Balance Factory Stores you will find a vast assortment of New Balance footwear and apparel…read more We also specialize in personalized one on one service to help you find the perfect fit. Our trained Fit Specialists will expertly assess and determine the best New Balance styles for you.

04/11/22- Monday…read more All staff members are very helpful. They offer Veteran discount. We love coming over here.

Great place to pick up deals on Jordans and other Nike shoes but unfortunately the Indians come in…read morethere with their nasty feet and try on shoes with NO SOCKS and then throw them back on the shelves. Let management know and they knew exactly what I was talking about but still allow them to try on shoes with no socks even though it's a health code law and their store policy. Please management do something about and enforce them to wear socks before trying on shoes

Starting off with, this location is permanently closed and is now a hot tub seller…read more But I bought a treadmill there in 2021 and bought a 5-year warranty. The phone number they gave me to FitCorp is no longer in service. Wondering if anyone out there has also purchased a service warranty from this now-defunct company and knows how I can get in touch with the service provider, if they even still exist?

No stars! RIPOFF!! They bought our used treadmill (which we originally bought from them new…read moreseveral years ago) and an elliptical in December. When they picked it up the delivery guy said he didn't have a check but they would mail us one. Several weeks later, after several unreturned calls, find out they had gone out of business, then in bankruptcy. Any outlet location we go to or call, doors are locked and calls go to voicemail. They were supposedly bought by Johnson Equipment. Went by there today and the location has a for lease sign and there's nothing but a desk inside. I guess you only need a desk and phone to steal. See attached photos.