Went in to pick up some gear for the gym. The staff pointed me to a few good options and didn't try…read moreto oversell anything.

Great spot for all your local sports needs! They always have what I need and the staff is always…read morefriendly and helpful!

Racquet and Jog is great spot for casual sportswear and extensive running shoe selection.read more

Amazing service. My mom has a difficult time finding tennis shoes and Hailey was so patient and…read moreaccommodating. I definitely recommend this location and will keep going back. Thank you Hailey!

nice associates , but there was mold on two of their grill displays. not very safe, and associates…read moreat the check out were not checking people out so we had to go to guest services just to check out.

Horrible customer service at the customer service counter. What a shame that they are the face of…read moreAcademy. I waited 15 minutes for an online pick up. I just want to commend Rodney, one of the employees there. He was busy at the registers and rushed over when he was done to help a line of people waiting for store pickups. All the manager (female with long, straight, gray hair) did was stare at me while I waited for her to do everything but help customers. When she finally "assisted me," there was no apology for the wait, no smile, no hello, no thank you. What happened to this place? It's become a dump with no one on the floor.

Both girls working were so sweet and so incredibly helpful. There was a ton of Baylor gear and I…read moreeven bought some early Christmas presents!

Feel bad for the workers since the ac was not working. Service was friendly and helpfulread more

Very helpful and friendly staff, I asked if it was okay to hold a shoe for me it was the last shoe…read morethey had in that size. Everything went smooth I will be a returning customer.

Came here to get my husband's feet scanned to see what shoes would be best for him. Thankfully all…read moreof the staff was really good to us and helped my husband find a couple pairs of shoes that for him well with his foot problems. Found some ankle socks for myself to get. Love the layout/vibe of the store.

All went great, nicely supervised...,,making it a family gathering for all!…read moreThe only slight issue was the **cost of tickets, and how to pay for it! I think $50 a ticket was too high as well as the difficult way to pay... through an app. No cash was accepted, (safer) but people didn't know that in advance until they walked into the tournament!!!! Should be posted on outdoor area to let customers know in advance! $15 per game is way too high per individual!

After purchasing an expensive football helmet for my peewee football player online, we were seeking…read moreprofessional help with fitting and assembling the straps and so on. Google directed me to Rockwall Sports Center so I called. We live an hour away so I inquired if they provided help in assembling the straps and fitting. They were the most helpful and we went the next day to the store. We were greeted immediately with professionalism and kindness you don't normally get at a small store. KR exceeded every expectation with his knowledge and willingness to spend time making sure the helmet fit my son properly and assembled everything that came with the helmet properly and quickly. It was very apparent he knew exactly what he was doing. This store is the epitome of sports equipment store. We didn't shop the store but I will be back to shop this store before we shop big box stores. We had an amazing experience and would recommend them 200%. -The Dean Family

I was visiting from Western Colorado and went for a gravel bike ride near Farmersville. It was…read moresuper muddy and I didn't know anything about gumbo mud. The mud somehow moved my rear derailleur inward and it got completely tangled in my rear wheel. I took the bike to Playtri, and without an appointment, they removed my very stuck and mangled RD, straightened my derailleur hanger back to its normal position. They were quick and knowledgeable and priced reasonably. Highly recommend.

I walked in with my cousins bike with a training wheel issue, and in five minutes the tech found…read morethe correct nut for the wheel. We also bought a kids helmet for her safety. We almost bought sunglasses, but I put them back when she was not looking. I appreciate the quick service and friendly persona of the staff. I drove an hour from Kaufman because they answered my questions quickly and efficiently when I was looking for a bike shop open on a Monday. Thanks again.

I am returning to the sport of archery after several years, and brought my bow to the store, hoping…read moreto use the range which was advertised on the website. However according to the associates, the 'range' is actually an infrequently used single setup lane. Additionally, you need to be there when the bow tech is on shift, but I did not find those hours posted. This took me by surprise, given the size and location of the store. The east side of Dallas can surely use a true indoor range.

Needs new workers that know about their equipment. Horrible experience here, you ask the workers a…read morequestion about anything whether it's about boats or fishing and they never know anything. I tried asking for help and they rather just walk away than help me. Never coming here again!