Unfortunately, I can't leave zero stars...... I went to look…read moreat golf shoes and ended up finding a couple of items that (I thought) were marked down. After inquiring to purchase them, the manager (Brandon-GM) is asked to go verify. He noticed the price tag and rudely stated there is nothing they can do about the tag being wrong or the being in the incorrect space. It's not a big deal about the price of the item, but trying to chew out an employee in front of a customer about it is unprofessional and speaks to his lack of leadership. I chose not to buy anything because their prices are higher than Academy and other competitors, even for the same items. On top of that, you have people like Brandon who would rather stand up front and do nothing than make sure customers have a great experience at their store. Needless to say, I definitely won't be back.

Absolutely terrible customer service, shoe department has a bunch of people sitting around talking,…read morenot taking care of customers. Can't imagine the amount of money they're losing daily.

Great spot for all your local sports needs! They always have what I need and the staff is always…read morefriendly and helpful!

I'm not complaining about the 30-degree drop in temperature that we got yesterday but after…read morefreezing my buns off at last night's football game, I decided to pick up something that will keep me warm at the next sporting event. This place opened within the past year and they're located next door to Joe Willy's. If you reside in the Rockwall or Heath vicinity, this little sports shop carries all types of apparel for the two local high schools in addition to other athletic/sports related stuff. They also do custom printing orders for your favorite high school sports team or club. I don't know about anyone else, but I'll be stylin' at the next outdoor stadium event rockin' a pair of flannel pajama pants with the Rockwall logo emblazoned all over them! Maybe I'll even dress them up with some high heels! : - 0

Absolutely above and beyond! Montarvo is the best, he helped me out very much when I was looking…read morefor bikes. Thank you thank you!

Horrible customer service at the customer service counter. What a shame that they are the face of…read moreAcademy. I waited 15 minutes for an online pick up. I just want to commend Rodney, one of the employees there. He was busy at the registers and rushed over when he was done to help a line of people waiting for store pickups. All the manager (female with long, straight, gray hair) did was stare at me while I waited for her to do everything but help customers. When she finally "assisted me," there was no apology for the wait, no smile, no hello, no thank you. What happened to this place? It's become a dump with no one on the floor.

All went great, nicely supervised...,,making it a family gathering for all!…read moreThe only slight issue was the **cost of tickets, and how to pay for it! I think $50 a ticket was too high as well as the difficult way to pay... through an app. No cash was accepted, (safer) but people didn't know that in advance until they walked into the tournament!!!! Should be posted on outdoor area to let customers know in advance! $15 per game is way too high per individual!

After purchasing an expensive football helmet for my peewee football player online, we were seeking…read moreprofessional help with fitting and assembling the straps and so on. Google directed me to Rockwall Sports Center so I called. We live an hour away so I inquired if they provided help in assembling the straps and fitting. They were the most helpful and we went the next day to the store. We were greeted immediately with professionalism and kindness you don't normally get at a small store. KR exceeded every expectation with his knowledge and willingness to spend time making sure the helmet fit my son properly and assembled everything that came with the helmet properly and quickly. It was very apparent he knew exactly what he was doing. This store is the epitome of sports equipment store. We didn't shop the store but I will be back to shop this store before we shop big box stores. We had an amazing experience and would recommend them 200%. -The Dean Family

Very helpful and friendly staff, I asked if it was okay to hold a shoe for me it was the last shoe…read morethey had in that size. Everything went smooth I will be a returning customer.

Came here to get my husband's feet scanned to see what shoes would be best for him. Thankfully all…read moreof the staff was really good to us and helped my husband find a couple pairs of shoes that for him well with his foot problems. Found some ankle socks for myself to get. Love the layout/vibe of the store.

Great products on display of different types of outdoor gear. The bows and hunting…read moreequipment/supplies for all different budgets was great to see. You can spend a lot of time just shopping for different things and visit their bar for a drink. Daydreaming while looking at the pontoon boats and ATVs is fun, but just checking out the aquarium makes the whole trip complete. Also, they are animal friendly and give your dog a treat at the checkout counter. The staff is very friendly and open to conversations.

I am returning to the sport of archery after several years, and brought my bow to the store, hoping…read moreto use the range which was advertised on the website. However according to the associates, the 'range' is actually an infrequently used single setup lane. Additionally, you need to be there when the bow tech is on shift, but I did not find those hours posted. This took me by surprise, given the size and location of the store. The east side of Dallas can surely use a true indoor range.

Who doesn't love a good bargain? It's always fun to browse the store and their prices are great,…read moremost of the times. This location is spacious and the products are well laid out. The Home goods section is constantly refreshed with new merchandise. The only downside is the long wait time for billing, irrespective of the time of day. They have enough billing counters which goes to say that they are a busy store, which is great for TJ Maxx :)

Definitely the most unprofessional TjMaxx I've ever been to, and I have been to literally all of…read morethem. The manager looked at me like I was stupid when I did an online return and asked about my $10 reward I had used when purchasing online. Every store I've been to issues a $10 store credit/gift card back to you, not just keep it. So instead of doing it or even attempting to they shooed me on to call customer service. After talking to 3 people I'm getting it back but I'll never return any item or probably shop here ever again. I don't like being talked down to or looked at like I'm stupid when I'm not the one who was in the wrong. Pretty wild they didn't feel like doing their job while also making me feel like the idiot. Not cool. There's way more tjx's in the area to need to ever come back to this one. No thanks. Do better.

I am perplexed by the way the saleswoman made me and my sister feel today. We were having a lovely…read moreshopping day in Rockwall and just so happen to walk into Chico's. I wish I knew the name of the saleswoman, but she was tall, thin, with short/gray hair. From the moment we walked in she seemed repulsed we had walked into to her store. She followed us around to ensure her store was safe. She talked down to us and was anxiously awaiting us to leave. It is such a shame that in this day and age, people like this still exist. I hope she is aware that she lost a great sale. More importantly, her blatant rudeness towards us is only a reflection of her own self. Unfortunately, this is an awful look for the Rockwall store and the company as a whole. Please teach your employees to be a little more respectful and less racist. Respectfully, A former loyal customer that will never be back

I love Chico's. Everyone is always friendly when I walk in. I might shop there a little too much…read morebecause they always say my name when they greet me. I always can find something I love and if they don't have my size, they will order it and not charge me for shipping. The store is always nice and organized. Love this store!