Fantastic experience after a frustrating experience with a noisy motor. Chris went above and beyond…read moreto deal with Lectric's service people and then repairs well beyond the basic wheel replacements. This shop will be my only option for all my bike needs in the future.

I love this place. The staff went above and beyond to make sure we were happy and got our bikes in…read morea timely manner.

I am a casual rider. But because of quarantine and lack of work/activities, I have been riding more…read morethan usual. I love my cruiser. I bought it off the shelf, knowing nothing about bikes. It took me a month just to learn to ride...I never learned. Occasionally, I put some oil on my bike if it seems to be shifting weird. And I do check my tire pressure regularly. Aside from that, I've never had an adult check it out. I decided that it was probably time to have a tuneup and have a thorough safety check. I did call the bike shop down the street, but they are no longer taking appointments, and I was not about to go wait in line as they had suggested. I happened to find Velofix online and was able to get an appointment in about a week. Matt was my bike guy (what is the technical term....Bichanic?) Anyhow, he was on time and completed a tire-to-tire evaluation. He even installed my cushy new saddle so I'll be more comfortable during rides. He cleaned my bike, which brought a little tear to my eye. It looked better than the day I bought it. Plus, my brakes no longer sound like air horns. Much appreciated! Incredibly convenient service and I will definitely be better about caring for my bike. I know it's illegal to hi-five during quarantine times, but I would've given him two hi-fives if it were allowed.

Great service done on my bike. Now, I can ride again. I recommend this convenient service!read more

Great service. They fix your bike immediately while you're there. No appointment needed. Just go in.read more

I recently just had a pretty bad and expensive experience with a cycling shop and since the repairs…read moreon my bike didn't get done a new google search was in order. I reached out to Jon at "carry it in, pedal it out" and after scheduling my appointment, within a day, my bike was fixed. Jon was great to deal with, professional, honest, knowledgeable, affordable and accommodating -- after the repair he even dropped the bike at my house. Two thumbs up. I highly recommend "carry it in, pedal it out" for any bicycle services you may need.

Awesome dude ....! Mr. Nate was kind enough to fix me up good despite his busy schedule...AND...the…read moregreat conversation was free!!! Definitely do business with Mr Nate here on out..they say when you find a good mechanic..stick with him he's worth his weight in gold! Awesome dude ....! Mr. Nate was kind enough to fix me up good despite his busy schedule...AND...the great conversation was free!!! Definitely do business with Mr Nate here on out..they say when you find a good mechanic..stick with him he's worth his weight in gold!

Nate from BikeMedics is hands down the best dude I've met in years! He had me laughing from the…read moreget-go, which was such a nice welcome and an awesome way to start the week. Beyond being a genuinely great guy, he is insanely knowledgeable about bikes. He shared that it's been his passion since he was a young kid, and it absolutely shows in his work. He serviced two of our bikes (an ElliptiGO 8c and a Schwinn Sivica comfort cruiser) in less than an hour. Working right out of his BikeMedics van, he swapped out the brakes, lubricated the gears, and even washed them both down so they looked as good as new! He got everything done perfectly on the spot. But the absolute best part was that he actually took the time to show us how to properly operate the bikes. He shared some great tips and tricks, and even taught us how to fix small things ourselves in case they ever break. Nate is officially our forever bike guy. Do yourself a favor and skip the big box stores: you'll get way better service, learn a lot, and possibly even save some money by going with BikeMedics. I really appreciated the convenience of his mobile setup and his top-tier service. If you need bike repairs in Dallas, look no further. Highly recommend!

Unfortunately, I can't leave zero stars...... I went to look…read moreat golf shoes and ended up finding a couple of items that (I thought) were marked down. After inquiring to purchase them, the manager (Brandon-GM) is asked to go verify. He noticed the price tag and rudely stated there is nothing they can do about the tag being wrong or the being in the incorrect space. It's not a big deal about the price of the item, but trying to chew out an employee in front of a customer about it is unprofessional and speaks to his lack of leadership. I chose not to buy anything because their prices are higher than Academy and other competitors, even for the same items. On top of that, you have people like Brandon who would rather stand up front and do nothing than make sure customers have a great experience at their store. Needless to say, I definitely won't be back.

Absolutely terrible customer service, shoe department has a bunch of people sitting around talking,…read morenot taking care of customers. Can't imagine the amount of money they're losing daily.

Shane went above and beyond for my requests and he is awesome to work with. Highly recommend.read more

I reached out to these guys and from the first phone call with Eric to Ronnie to the very end with…read moreNestor was 100% a great experience. Eric- was super nice and got us the deal I needed. Ronnie- Amazing person. I could sit and talk to him for hours and enjoy every second of it. He was so nice and treated us so good. It was my first bike and he gave me alot of tips and encouragement and ideas that I can bring into my learning experience, he made me feel confident. Nestor- in finance another super cool guy and always smiling. He made the process smooth and quick when you have a great personality it makes the buying process so much better. All of these guys were the top of the line, I can see there like a big happy family in there and I love that. I love that I didn't feel taken advantage of just because one I'm a girl and two it was my first bike purchase. If I lived closer I would be begging them to let me join there team!!!