I think this is a pretty nice car repair spot…read more I initially came to get my brake fluid flushed and my oil changed, but it was brought to my attention that my brake pads were worn out on the rear. Not only did they replace the brake pads, but they also resurfaced the rotors as well as inform me of other potential issues and warnings through the receipt they gave. I would say that the repair center was pretty expensive. I think it's very possible that I might have overpaid ($462 for both an oil change, brake pad replacements, as well as other complementary services), but I still appreciate being notified of my car issues, as I wasn't aware of these issues from the inspectors that I've gone to. This is a phenomenal spot if you have enough money for it, but just be a bit wary that they can get pretty expensive.

Sorry, I have to give one star because of how the end of our lease transpired. Leased Mazda three…read moreyears ago all good with sales and service over the past three years. The lease was ending and we decided we wanted to buy the car out right. No financing just give Mazda the residual value of the car per leasing agreement. When I called to see what steps, we needed to take to make this happen I was advised that the car needed to be "inspected" first by their service department. The charge was $190. I explained the car did not need to be inspected until April and all service work on the car for the past three years was done by Piazza so, they had the records. Why did I need to pay $190 when I was giving them a check for the full residual value to purchase the car. Got numerous versions as to why...it was a Pennsylvania Law..not so. It was a Mazda rule. Yes, it was but, interestingly enough the other Mazda dealers I called did NOT charge. They did it as a courtesy for their customers....and even though I did not lease the car from them they were more than happy to do it for me. Needless to say, within 3 days I was at another Mazda dealer they did the inspection and told me car was in great condition. Paperwork was processed and I already have to title from the State of Pennsylvania, and I did not pay an extra $190!! I did speak to Nick Price (the Manager at Piazza) before I called the other dealerships, he was to call me back...still waiting for that call back. Like Share Add photos & videos

I shopped around online for a couple weeks and I'm so glad I decided to do business with…read moreAutoLenders of Exton. Cliff the sales rep and Juan the financing rep were a pleasure to deal with and could not have been more accommodating. I give them 5 stars with no hesitation.

I recently purchased a used vehicle at auto lenders of Exton. And I can confidently say it was the…read morebest carbine experience I've ever had. From the moment I walked in the atmosphere was welcoming and positive it immediately set the tone for a great experience. Brian, the sales person whose system he was outstanding he was friendly, helpful, and most importantly there was absolutely no pressure throughout the process. It's rare to find a dealership refill genuinely cared for an auto lenders of Exton delivered that and More I couldn't be happier with my purchase. I'll definitely be returning for future car needs a highly recommend auto lenders to anyone looking for a stressful and enjoyable car buying experience. Thank you, Ryan and Sar and the entire team.

I was recommended here by a friend so I decided to check it out. Entire process of buying my car…read morewas simple, no issues, no complaints, highly recommend. Fast forward to years later and here I am calling them from another state needing their help ASAP due to me getting pulled over in Florida. To no surprise, assistance and help is what I got DESPITE being states away and they did it ASAP! The main thing I want everyone to know when coming to this dealership is, it's not just a sell/ purchase with them. It's making a connection with a customer and ensuring even afterwards they know someone at the dealership will assist. Never in my life did I experience such incredible customer service! They did not have to help me states away, yet phone calls were made and people who were not even on shift stepped up to assist me. I cannot express my gratitude for what this specific location did for me! It's beyond customer service ! The women working the day I called Friday 2/7/25 need to stay at this dealership FOREVER! I cannot begin to express how proud the owner should be knowing when they are not physically on site , this is how your company is being represented and it's phenomenal.

Having a mom that doesn't speak or write English 100% perfectly always make me nervous because you…read morealways think people will take advantage of her. We went to Battaglia yesterday and I let my mom do all the talking, she told them what she was looking for, what her price range was and when I tell you every single person in there was walking in and out of the room asking questions to make sure they fully understood what it was she wanted/didn't want... made sure they didn't go over her price range... pulling 4/5/6 cars out of the lot for her to test drive... she finally found the car she LOVED... They gave her an amazing price for it and gave her a lot more for her trade then other places we went to. We left there and she couldn't stop smiling because not only did she feel like she did it "herself" but she felt like she was treated like a human, she left knowing she wasn't ripped off and even more so, she left with the car she LOVED. I can't thank EVERYONE at Battaglia enough for the most amazing car buying experience ever-- they are not sales man/women who force feed you cars and push you to do this or that... they LISTEN, they care. We wont be buying care anywhere else!

I sent in a web inquiry. Mike called within an hour. Over the past few days he's been what I…read morewould equate The American Express concierge to be. Taking care of questions, mapping out a plan for service, a loaner car. Moving the date of said car up as availability became better. I haven't even dropped my car off yet but if this is what I should expect, this is 5 stars all day. Now go back and look at my dealings with North Penn Mazda and see if I casually hand out 5 stars...

In all of the experience of car shopping John Kennedy Mazda is the worst. On two separate occasions…read moreI tried to purchase cars at this dealer: one new, one used. Their sales managers clearly love ripping the consumer off. I've had better experience at many other dealers and got a fair price for the cars I have purchase. You'll have no issue buying a car if you have no problem over paying. Save yourself the headache and go somewhere else.

The best dealer experience I've ever had hands down. Andrew, Julian and Sales Manager Andy were all…read moreextremely knowledgeable and helpful in my car buying process. Bought a 2022 Mazda CX-5 Turbo from them and they even got out some shallow scratches on it! I have 0 complaints about my experience buying a car here and already recommended them to my sister-in-law who's in the market. Actions speak louder than words and these guys act like they care about your business and car buying experience. 10/10!

This was the smoothest and fastest car purchase I've ever had! I highly recommend Auto Lenders' NS…read morelocation. I had all my information ready before arriving and already knew which car I wanted--it was waiting and ready for a test drive. After the test drive, while I was e-signing the paperwork, my new car was being refueled and washed again since it had snowed before I arrived. An overall excellent experience from start to finish!

Out of state, long distance transaction (Austin, TX) was made super easy. Steve was honest, upfront…read moreand fair throughout the entire process. Even went above and beyond (on multiple occasions) including dropping the car off to get tinted and ready when I arrived. Reach out to me if you want more details but it was an amazing experience with no gotchas.

Had been going to these guys for service for many years. Got friendly with them. They took good…read morecare of my family cars, gave good service, good pricing, payment plan and service was pretty good. I even wrote a previous post and gave 4 star. Yeah there was the little things like they forgot their tools in my cars forgetting to take them out. I'd gone out of my way to return the tools. But not this time! This time they forgot to use the tools and the poor service they did on my car almost killed me and others on the road. John's Brothers has gotten complacent with their service! Has there been any recent posts with good reviews? They forgot to put the nuts back on the rear wheel. Drove off got to Ridge Pike after paying for the service got about 3 miles down the road and the rear wheel went flying off the car, the car slammed down to the street, damaged the rotor, brakes, wheel and tire and scared the living shit out of me. The wheel flew down the road about 100 ft and just missed oncoming car and the tire tracked up onto the curb and sidewalk in front of a parking lot. Close call. Ask about this next time you use these guys. Ask them if they remembered if they tightened the nuts in the wheels!

Very, very disappointing experience with Conicelli Toyota while trying to get the A/C fixed on my…read more2016 Toyota Land Cruiser. This was my first time there and it will be my last. (one star as you can't have ZERO) The A/C was blowing warm air and the compressor was not running. Before bringing the vehicle in, I had already checked the A/C code (B1423) and believed the problem could be the pressure switch. I informed the service manager of the code and my suspicion when I dropped off the vehicle. I could not safely perform the work myself because the A/C lines are under pressure and I do not have the tools or equipment to recover and recharge the system properly. I was told the pressure switch was working, the compressor was fine, and that I should drive it for a week or two to help find a leak. That explanation did not make sense to me because the compressor was not running and the A/C did not work. They wanted me to pay over $300 for checking and refilling the A/C, which I refused because the issue had not been resolved and they had me waiting for 6 hours. I also asked to speak with the manager and the mechanic, but neither was available when the vehicle was returned to me. I was assured that the manager would call me the next day, but I never received a call. Before leaving, I check under the hood and noticed that a wire harness near the radiator fan had been left loose and the cover for the positive battery terminal had been left off. I took pictures and brought it to the service representative's attention before leaving. Ordering the A/C switch from Toyota would be over $300, but I was able to buy the same type of switch on Amazon for about $13. I later took the vehicle to Havertown Auto. Josh used the switch I had purchased, recharged the system, and the A/C started working properly. He also installed new tires while the vehicle was there. Everything was completed in about 2 hours. I was disappointed with the diagnostic work, communication, follow-up, and disrespect for my car and my time at Conicelli Toyota. As I said before, not going back again.

After a very frustrating start to this deal, I do want to give credit where it's due. Rob, the…read moreGeneral Manager, stepped in, was respectful, acknowledged the concerns, and worked to make the situation right. Once the deal was handled properly, everything suddenly became very simple. The car was delivered, the paperwork was completed in about 15 minutes, and the process was smooth and efficient. Which, frankly, makes it all the more obvious that the earlier chaos and shifting of the deal were completely unnecessary. I will give Ray credit for delivering the car after hours, although it is hard to ignore that he was also the one who changed the trajectory of the deal in the first place. Ultimately, Rob's involvement changed the outcome for the better. I appreciate that he stepped in and made sure the dealership followed through. It was a good resolution, even if it took far more effort than it ever should have.

Don't stop unless you want to get screwed over by the management. Everything they told me was a…read morelie. Told me they will fix it or make it right. I got neither. I bought the warranty for 100,000 miles and not even half way the car has a defect and apparently the old managers la car with undisclosed issues and not on the carfax report. Go somewhere else

Don't waste your time dealing with Piazza Auto Group. The worst car buying experience ever! I lost…read more11 points on my credit report because they wouldn't honor the deal they agreed to. They are dishonest, incompetent, and unsympathetic to the situation they themselves created. The joke of a manager or salesboy still hasn't called to apologize or offer a solution. Don't use Piazza Auto Group