The ladies did a wonderful job! Moved into my new apartment and it was dirty when I came here, so I'm glad they did a really good job. They did an especially great job in the bathroom and the kitchen, and my house is spic and span now! They also take Venmo which is great, because I don't have enough energy to drive to the bank to get cash. Nico is pretty good with customer service too. He also can text you if there is anything. I looked up other cleaning services and they were $300, but this one was 145+ tip so it was a deal. they came all the way from Chicago to the suburbs, which was really nice. I was able to get a reservation the next day after I called on Labor Day. read more

Spotlesstaff - Kitchen sink is very sparkly and clean - Home Cleaning Near Me

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They did a great job and were very professional. I will definitely be using them. They were super nice even when my dog was being a jerk.

What started as a frustrating experience turned into an acceptable one. The cleaners were 2.5 hours late. After an hour, no one had contacted me, so I had to reach out. When they finally told me nearly 2.5 hours later that they were on their way, I had to cancel. The staff was accommodating and sent another team the following day. They were also gracious to extend a discount for the trouble. The bathrooms were spotless, rooms inviting, and despite a couple small oversights, they did a nice job. read more

I used this service when I was moving into a new home and was very disappointed. I spoke on the phone with the owner and told him that I had just purchased the home, had no furniture in it yet, and just wanted a thorough cleaning of the bedrooms, bathrooms, appliances, and walls so that I could be ready to paint when I moved in. They sent a crew of two people over to clean, they were here for about three hours and only washed the floors. When they asked me to inspect, there were visible cobwebs on the walls and light fixtures, windowsills and other horizontal surfaces had clearly not been touched, and there were water marks all over my appliances. This service was absolutely unacceptable and a waste of time and money. read more

Spotlesstaff - Dust after cleaning - Home Cleaning Near Me

Hired 2 cleaners through Yelp and Nico (the owner) for a post-construction deep clean. They were originally booked for 2 hours but we extended to 3 hours. They did a good job considering how much there was to clean. Yes they missed spots, but it's completely excusable since I can imagine it's hard to get every nook and cranny of a post-construction AND move-in clean. Would hire again. My only comment is that the business should be clear about pricing on their website or Yelp page, I was charged a reschedule fee to delay by 4 days, even though I still ended up using them for the final job. Please either put it in the contract or on your website, the contract only contained a note about the cancellation fee. Nico was great with communication through Yelp and after we rescheduled. The 2 cleaners were very nice and accommodating with all the contractors packing up to get their stuff out of the way. read more

Very reasonable pricing & great overall experience. The ladies were on time, Nico was very responsive. They brought professional cleaning equipment & really cleaned the place well. I am super impressed!!! read more

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Great professional cleaning service. Two ladies came, I only caught one of their names (Daniela) and they did a really great job. I wanted to get our apartment cleaned before leaving on a trip. The bathroom was sparkling clean, they did a great job in the kitchen, and everything was wiped down/vacuumed/etc. They only took an hour to get everything done. When we came back from our trip, our place smelled so good and it felt so serene to come back to a spotless apartment. I would recommend - wish I took before/after pics! read more

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Always reliable and outstanding! Couldn't ask for a better cleaning service.

The owner eventually issued me a refund for my services and apologized for the inconvenience. read more

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DO NOT USE this company!!!!! I have used them twice. First time,the left the cook top uncleaned. That's the most I needed. They will give you very low quote and you get low quality work. I gave them second chance, now it's the worst experience. They left the dishwasher running now the floor is damaged. Then they stopped responding the email and calls. And it costed me $1000 to repair the damaged floor and cabinet. read more

Their cleaners do a decent job, still seemed to miss spots, especially the backsplash in the kitchen which I would expect to be cleaned as well as the bathtubs. They also tried to charge me for 2.5 hours and when I told them they were only there for two hours they only took for $10. That's just awful business practices and I will not be using them again. Oh well. read more

I had Spotless clean my condo yesterday and I was pleased with the job they did. I had a team of 2 people and although they did arrive late, they did text me to let me know so I appreciated that. I chose the standard cleaning option and felt they were very thorough, and communication with Nico was good. I would recommend them and will use them again in the future. read more

Wonderful, feel like a new home after cleaning. Super clean! The cleaners are really nice and pay attention to every detail. The team helped us clean up the carpet, the floor, oven, refrigerator, etc. every item was cleaned. Even some dirt that was difficult to remove, they also helped us deal with them. When checked out, the manager was very satisfied. Really appreciate their good work. Their price is also reasonable and they are responsible! So I recomend this cleaning team if you need the cleaning service! read more

The cleaning crew did an excellent job. However, the put a large crack in a piece of marble that is part of the master shower. It is not a step, but both cleaners were short and I suspect they stepped on it to reach the top of the shower. Contacted the company twice and their only response was the crew did not crack or break anything. No crack before they came. Long crack the length of the stone after the cleaning. It will likely cost a couple of hundred dollars to replace that piece of marble. Will not use them again since they offered nothing towards the repair. read more

We had a last minute need for housekeeping that Nico took care of literally the next day. The price felt very reasonable and the work we requested was handled perfectly. I'll be back for sure. read more

Owner responded after seeing my Yelp review and wanted to make it right. First offered to come finish cleaning, but when I already had some one do it offered a partial refund without any fuss. read more

Nico was very responsive to my inquiries for a cleaning estimate. Reasonably priced. Arrived on time, and the ladies did a great job too! I appreciated the mask and gloves that were worn. My only suggestion would be to have staff wear booties to cover their shoes, especially with the COVID environment that we live in. I would definitely use Spotlesstaff again! read more

Very responsive and very thorough! Highly recommend their cleaning services! My apartment wasn't this clean when I moved in

We used Spotlessstaff for a deep clean after we moved into our new home and the team was AMAZING! These ladies did a spectacular job cleaning... they even cleaned the inside of the window sills! We plan on using them for monthly cleaning and would recommend them to our friends. read more

I only started using cleaners after having a full household of kids. I don't expect much- be on time, clean all common surface areas (or at least touch them), and clean floors. Unfortunately, these cleaners always seem to disappoint. Our family has used them over the past half year, always having to re-ask them to clean the only surface area (the top of a bookshelf) in each of my children's rooms; having to re-ask them to not leave the floors sticky;  and having to re-ask them to actually vacuum rugs. With each disappointing visit, we always go into the following month hoping that their next visit they will really take to heart that we just want (which is at least the bare minimum of cleanliness), without having to follow behind them with our own cleaning supplies in hand. Unfortunately, my loyalty and patience has run out and I have nothing good to say about this cleaning company except that they have never taken anything from my home. If that's your standard, then call them up and good luck! read more

My experience with #Spotlesstaff was simply amazing! Firstly, SS Immediately responded to my inquiry. Secondly, they arrived With short notice on time, all while being Friendly and prepared to work. The staff was very accommodating to any request that I made. SS Team collaborative an executed The Cleaning task very well. I'm glad I have found my new home cleaners. I highly Recommend #Spotlesstaff read more

We had just had our brand new home's walls painted and floors completely refinished; there was dust and particles everywhere. Spotlesstaff sent a two-person crew to do a deep cleaning before our move-in and they did an excellent job. Reasonable pricing, flexible scheduling, and quick service. I've already hired them to do our previous home so we can put it up for sale. Quality work! read more

The staff was nice but I would not consider their work a "deep clean". Paid $98 an hour for 2 staff members for 4 hours. They got through 3 bathrooms, 4 empty bedrooms, one stove, and 1/2 and oven. read more

I would give it a minus rating if I could. I signed a contract for a deep clean on kitchen, bath and one bedroom. To begin with, they arrived ten minutes late. The list I received from the company said I would have: This service should include: * Dusting all reachable surfaces * Soap and scrub the bathroom tiles and fixtures * Soap and scrub the kitchen countertops * Clean the inside and outside of appliances and cabinets * Clean the light fixtures and ceiling fans * Mop any hardwood floors * Vacuum or sweep any baseboards * Clean window interior * Clean any shelves that are exposed This includes cleaning of bathrooms, kitchens, floors, appliances. The window was not cleaned, the light fixture and fan were not cleaned, the bottom drawer on stove was not cleaned, the inside of refrigerator was not cleaned, items hanging on backsplash were not cleaned, top of refrigerator was not cleaned, top of cabinets were not cleaned, inside of cabinets were not cleaned and the baseboards were not vacuumed. As a matter of fact, the vacuum was never used. The ladies insisted they were not informed about cleaning all this stuff. Don't know if they were or not. But the surprise I was going to give my daughter did not pan out. Now I have to clean the kitchen. read more

Did a good job of cleaning the house. The only kicker was neither of the staff members spoke good English so it was hard to give directions. Next time I will tell the company exactly what I want done so they will know in advance. I am happy with my cleaned home. read more

Nico was a BREEZE to set up an appointment with. He even accommodated my changing schedule and happily agreed to come one week earlier than previously discussed. The quote he gave was very generous. When Maria and two other cleaners arrived they made sure to text with any updates and got to work right away. I don't think anyone could have cleaned my new home better than the SpotlessStaff team. They truly were wonderful to work with. I would HIGHLY recommend them to anyone looking for a great team of professional cleaners. read more

Excellent and thoughtful cleaning. They were quick and thorough, I have not noticed an area they missed, yet.

The team did a good satisfactory job at short notice. Satisfied with the end result ! Got a deep clean

Good price and friendly to book a move out cleaning .... but Did not show up !!!!... and didn't bother to even call and cancel !!!

Only plus was the team showed up with a mask. Otherwise Worst cleaning service received ever. They said they have all the cleaning items when we offered rags or cleaning clothes. They have overused the cleaning clothes or whatever they had and streaks of dirt everywhere including the surface of microwave, refrigerator, floor etc. and the mopping was horrible. When we walk on our beautiful wooden floors and vinyl in the kitchen it just sticks even the next day. Dirt left uncleaned on the kitchen faucet, handles of fridge, table corners and one small side table left totally uncleaned. Will never recommend them to anyone. read more

Don't count on them. More than a week in advance they schedule a time, and make you sign a contract. And then just don't show up and call it a "miscommunication". read more

Sounded like a sound company to do business with but waited for a few days for a promised contract to secure services. Nervous...backed out and secured another company with a better rating and price. read more

Had Spotlessstaff do a moving out deep clean, and they were top notch. Very easy to coordinate with Nico, and he was very responsive. The pics we received of our cleaned place look incredible! read more

Spotlesstaff did an amazing job! I needed a complete deep clean before I moved out and my apartment was a total mess. They came and got it done with great attention to detail while being very friendly and professional as well. The process was very easy and also affordable. Would definitely use again read more

Nico is great, good review is mostly his job. Used twice. First time excellent job. Second one was not that great but all issues were solved at the end. read more

I had an easy job for the cleaning staff of 2: Clean an empty, mostly-clean 2-bedroom apartment to prepare for the new tenants to move in. I made an appointment just 2 days before. They responded first with a quote (which I appreciated. Please don't reply to my request for a quote with a message asking for my phone # so you can contact me and give me a 'real' quote!) and were able to fit into my schedule. My crew arrived right on time, took care of business without any fuss, and did an excellent job on the one room I told them needed some extra care, the bathroom. I will use them again and recommend them to others. read more

The team SpotlessStaff sent for my Move Out cleaning services were outstanding. They cleaned everything. It was spotless. I could not have asked for a better team of people or better services. This was the second time I used Spotlesstaff i this month. I was very happy with both instances. read more

It was a pleasant experience. My condo had that fresh "hotel lobby smell" for days. We've scheduled them for June.

2 ladies came and did a great job! Price was also reasonable

Did a great Job thank you for cleaning my two bedroom apartment for move out cleaning and organizing the remaining things.