We used spotless 2 years in a row now to clean our carpet and I am very happy. Service people are nice and efficient. They are careful around our large furniture. This year the technician Shaun went the extra mile, moved the couch to clean the carpet under it and made sure to put some the kids' beds back in place so that it's ready for their naps. There're no strong chemical smell after the cleaning just a smell of wetness and moisture which air out overnight. It's not cheap but also not unreasonable. You get what you pay for. read more

I wish yelp had a super-special, this business really shines above all other business, gold star, A++++++++++ rating, because this business totally deserves it. We're moving out of the area, so Spotless had no incentive to keep me as a customer other than their own pride in their work. Yet they fit me into their very busy schedule in time for our open house, made my dog-trampled carpets truly SPOTLESS and WHITE, left blowers to make sure they dried fast, and had great recs for people to do some of the other work we need done. Oh, and the window that multiple handy guys said would be a problem to fix? Damien looked at it and showed me that it was a feature, not a broken, and fixed it free, even thought he was there for the carpets not the windows. Which they also do. Call them. Don't ever call anyone else. Seriously. If they'll come to the Peninsula for my new carpets, I'd pay whatever that costs instead of finding someone new. They're that good. read more

I found the staff at Spotless professional, courteous, and prompt. They were able to get out spots and dirt that other companies could not do in previous years. As I learned from Margret, the receptionist, bigger is better when it comes to carpet cleaning vehicles! Demein and Juan were polite and informative in regards to the cleaning of my carpet. There was no haggling or up selling of additional cleaners or protectants. It was the first company to utilize door jamb protector to prevent scratching of the paint, in addition to pads to protect my hardwood floors. My previous experiences with other companies left my carpet with brown spots due to "over cleaning," so I was told. In which, I had to have the company return to resolve the issue. The results were still not as good as Spotless. Spotless provides excellent service from the point of first contact, the initial phone call, to the final walk through. read more

BEST CARPET CLEANER EVER! Spotless blows those chain companies out of the water! Thank you so much to Damien and Juan for doing such a great job. I will be using them at least twice a year! Kyanne read more

Thank you once again for doing a awesome job on my carpets!!! I've been using spotless since 2012, it's now 2018, and I plan to keep on using them because of Great customer service and they do a top-notch job!!!! I know with bay area traffic it is hard to get to point A to point B at an exact time, but they always had great communication if they were going to run a little late. When it is all said and done I have zero complaints, bottom line they're a solid company, I would definitely recommend them to anybody who wants high-quality work. Thanks again Damien !!!! read more

EXCEEDED my expectations! My two year old and Australian Shepherd wreaked havoc on our carpet in a variety of ways and I honesty thought the stains would not come out. Sean was a magician!! I can't tell you how beautiful and stain free our carpets look. Our family will only be using Spotless for all carpet cleaning needs. Excellent customer service when appointment was scheduled (very accommodating) and Sean (carpet magician) was friendly, informative, professional and very thorough and detailed during his work and clean up. I give Spotless 5 stars across the board!! An update (on 10/6/17)...with my rating continuing to be 5 stars! The review above was the first time I used spotless, but I wanted to share that I've used Spotless numerous times since and feel my expectations exceeded every time. A bonus is that Damien and Sean have taught me how to take better care of my carpet, which I've been grateful for considering the mess both dog and child can make. I moved out of the area a few weeks ago, but want others to know about this amazing company that I've trusted for years with our carpet needs...I endorse Spotless 1000%!! Great company, great people and incredible carpet work. Thank you, Spotless! read more

Great service. Took stains off my couch that I thought would never come off. Would definitely recommend!

If you're going to clean your upholstery, carpets, wood or tile floors, why not consider truly cleaning them, like they've never been cleaned before? Spotless is a one of a kind cleaning service and I consider myself quite informed on cleaners after 25 years of kids, dogs, and cats at home A little more cost for a thousand times cleaner is a no brainer to me and I'm thrilled we found Spotless and their highly trained crew. Thanks for leaving our home and my office sparkling Spotless - we'll see you next time! read more

Very professional and detailed approach to their cleaning methods. I was fully educated on what they do...but they also took the time to educate me on carpets, stone, and grout in general. Demien and his team went out of their way to ensure I was happy. I was quite picky about a few spots and they fully addressed these multiple times to ensure I was satisfied. I plan to keep using their services and confidently recommend them. read more

I'm so incredibly impressed by the high level of customer service exhibited by Damien. I can only assume he is the owner, but he was humble enough not to mention that. Clearly he guarantees the company's work and stands behind it. Very, very impressed - high quality work and integrity. read more

Demien was very thorough and cleaned a nasty stain (pizza vomit)... I was really surprised at how fast he got the job done and how nice it turned out. It was worth every penny! Thanks SPOTLESS!! read more

Spectacular job by Sean cleaning our carpet which our pug had many accidents on. He took his time, 3 hours to be exact, and I'm thrilled with the results. Will definitely use Spotless again and request Sean! :) :) :) read more

Spotless came to our house, on time, and did a great job. Set clear expectations and was very informative to the process and expected outcomes. Floor looks great and when needed again they are the first call. Customer service was great and something you don't find often in the Bay. Thank you! read more

Recommend highly. Great attention to detail and customer service. Carpets look great!

Spotless did an excellent job cleaning our carpets!! The carpet hadn't looked this great in the 12 years since we moved into our home!! The workers were prompt, friendly and professional!! They really went the extra mile to take care of our home (protecting floors and corners while moving the equipment upstairs). The prices are very reasonable, too!! I look forward to calling them back to clean our tile floors. :) read more

I would like to be writing a positive review, but they never returned my calls. If you need area rugs cleaned, don't bother with this place. I tried calling to find out if they do area rugs and what the prices are, and the man who answered the phone told me he did not know and that I had to speak to the manager lady who was busy but she would call me back. I find it odd that their phone man doesn't know basic info like that, but ok. Two hours later, still no call so I call again and I'm told everyone is gone for the day. I try calling the next day, and I get the same thing: leave a number and the manager lady would call me back. She never did. I ended up getting my area rugs cleaned elsewhere, and it only took one phone call there. read more

Okay so I called another company from ValPak out to clean my carpets. The guy walks in and says "I'm not gonna be able to get those stains out". I thought well...okay. Wasn't happy at first but respected his honesty. I then immediately called Spotless based on their reviews in a frantic state to get an appt Spotless. I was showing my home that weekend to potential leasers. We requested they come out and give an estimate. The owner Danny came out and gave a reasonable estimate. Very knowledgeable guy. He knows his stuff. Unfortunately, they were booking out a little further than my time frame. I needed this done like within a day or two. He referred me to another company. They other company was very nice and did a great job cleaning but did not have the ability to remove the stains. Bumber!!!! The owner said he would see if he could get the owner Danny of Spotless Carpet Cleaning to stop by as a favor and take care of them. I thought wow, the owner of Spotless would really come out and take care of another guys job and not get paid for it, yeah right! Well low and behold he stopped by and got the spots out today!!!! I am beside myself!!!! My husband was chatting with him and realized after my husband's research of possibly running a carpet cleaning business that Spotless has at least $100K in equipment. I don't know about you but I def want someone with this type of knowledge, character and investment in equipment to clean my carpets! We will never use another carpet cleaning besides Spotless!!! And guess what? It's the owner that actually does the work!!!! read more

Yet again Spotless exceeded my expectations and did an excellent job. Sean is a great worker and does a fantastic job. Highly recommend. Thank you read more

Ok, My carpets were in desperate need of cleaning, in fact I was thinking it may have been cheaper to just replace them. Then, I came onto Yelp and found Spotless..... This place is FANTASTIC! Damien the owner is a doll. Very professional and courteous and not mention on time. In fact the day I was to get my estimate he called to tell me he was running 5 minutes late. Have you every heard of such a thing? The day came for him to come and clean and he was short a man but he was on time and worked his butt off and my carpets look just about brand new. He didn't lie and tell me everything would come up, he was honest and said he would give it his best shot. A week after they left I got a thank you card in the mail from them. I would highly, highly recommend them to anyone and I would and will use them again in the future. If you use anyone other than them you deserve what you get! read more

Great service. Was on-time and did an excellent job. this was our second time to use them and we will continue to use them in the future.

As had been the routine, I called round loads of places to get my stairs cleaned. NO ONE, no one, ever got back to me. If I got someone on the phone they didn't want to do stairs. The lovely lady at Spotless however, gave me a quote on the phone. They came round and got the filthy stair carpet CLEAN.. I waited for the three week period to see if the dirt would show again... it didnt! The reasonable price they charged included more carpet than the amount the stairs took up. So the guys did the upstairs hallway, into the doorways of the bedrooms AND rolled back rugs in my living room to clean the carpet there too. I'll have them back next time. They did more than I asked. read more

Should have written this ages ago. Demien is simply the best. Have had him out several times over the past 5 years. Today it was the carpet and, for the first time, the tile. I wish I'd had the tile done when we moved in. I cannot believe how different it looks now that it's truly "clean". (sweeping and mopping apparently haven't been cutting it) Not only did he do an amazing job, he spent a huge amount of time educating me on the different cleaning products he uses and why he chose them. Is he more expensive then one of the MegaCorp carpet cleaners? Yes. Is it worth it? You bet. Cannot say enough nice stuff about these folks. Two thumbs up! read more

We had our carpets scotch guarded when we first moved into our house. They were very professional and prompt. We called them back to clean some spots a year later and they were still of high quality. They were quick, efficient, and polite. Would definitely use them again. read more

I've used several cleaning services over the years. I've also tried to clean my carpet myself with a rug doctor rental machine. I tried Spotless cleaning service for my carpet, furniture, and bathroom tile for the first time last year when getting my house ready to host easter brunch for my family. I'll never use another service. I used them again last month to get ready for the same occasion. The quality of the cleaning was the best to date. The value for the dollar spent was overwhelming. Most importantly, Demien and his crew treat you like you are their first, last, and only client although that is not the case. They truly understand what it means to provide value and hospitality. Again, I'll never use another cleaning service. read more

NONE of these reviews are exaggerating! I know how picky I am when I pay for a service but when Demien finished the job I was 'floored' at how the carpets could look as if they were just purchased and put in new. Dirt, stains and track marks I thought would never disappear...disappeared! Demien is so professional, knowledgeable and efficient, he restored my hope that there are still people and companies such as Spotless that still put customer satisfaction and outstanding work above all else. My neighbors have used other carpet cleaning companies and I've taken their business cards in case I needed to use them in the future...BUT each and every worker has always told me when I asked if they were the best company...."We are right up there with Spotless" Not knowing who Spotless was I figured I'd use them since other companies were comparing themselves with Spotless. It was the best decision I've ever made. Spotless is to carpet cleaning like finally finding that one, good, trustworthy auto repair shop that does an outstanding job on your car, is completely transparent, honest and doesn't charge you for things you don't need. Once you use Spotless YOU WILL be sold on them. Spotless is the only company to go with if you want your carpets cleaned correctly. You will be left with a smile on your face and be extremely satisfied...guaranteed! Thanks again to Demien for the outstanding work and great conversation! read more

I've waited a while to write this review, because the usual chain of events is - yay, the stains are gone! - then a few weeks later they creep back. NOT THIS TIME! I received a Val Pak card from two other carpet cleaning places that appeared to have really good deals. I searched for their website, and luckily Yelp came up. One of the places had the worst ratings I've ever seen, with one review saying - I wish they had negative stars! When I searched Yelp for carpet cleaning places, Spotless came up with the best reviews ever. I called, and their really nice person answered the phone. (Yes! A person actually answers the phone!) I jokingly asked if they paid for the great reviews on Yelp, and she said, Oh, that's because of our owner, Damien - he does a great job and everyone loves him. OK, convenient appointment that I had to change with no problem. Damien and assistant show up on time. (This is getting better...) I felt I was actually being listened to when I explained the problems and what I wanted done. I had some baaad stains, and honestly just wanted a cleaning to get me through the holidays. We have actually had some bad experiences with carpet cleaning - stains return, it takes forever to dry, and our once nice feeling carpet turned permanently crunchy! Therefor, we have not kept up with it as we should have, not wanting to go through all that. Well...the carpet dried in half the time it normally does after cleaning, the stains were/are gone, and the carpet actually looks and feels new. I know it sounds like I'm a cult member, but I'm just not sure how all these things are possible with Spotless and no one else ?! Now I plan on keeping up with this, and will probably be able to delay replacing several rooms of carpet. read more

Had Demien & his spotless team recently clean my carpets again - and again with the same perfect results. Simply spotless!

Now THIS is how a company should be run! Hats off to owner, Demien, and employee, Sean. Don't think I have had a more pleasant experience working with someone. Very pleased with the outcome of all our stone floors. Highly recommend Spotless! read more

The carpet in my rental property has seen it all. I thought the carpet has no more life and need to be replace. I call spotless and to my amazement the carpet looks good and smell good too. Thanks SPOTLESS for giving my carpet another year or two. Highly recommended their services to everyone. read more

Spotless is the ONLY carpet/couch cleaning company I'll use now. Demien is so kind, trustworthy & thorough, it's worth the more expensive price. He also has a guarantee that'll he come out anytime & clean a problem area no charge...I didn't know this, and when we called about a horrible ink problem, he came out, fixed it & didn't charge us! Love that! read more

Very good customer service, easily makes it worth using this company over any other. They arrived on time, finished in less than an hour, and did a very solid job. While the carpet is not spotless, thats the fault of my 3-year old, not the cleaner. You can not go wrong with them. read more

WOW ...... They are Fantastic I have used them every year for the past 4 years .... After a Halloween Party 4 years ago our White Carpet was ruined . 100 bodies Food.. Booze ...Spills , I found Spotless on Yelp . Its hard to get excited about Carpet Cleaning but once you see the MAGIC they perform you will Agree ... We have 3 small dogs and a lot of company our Carpets take Abuse and I am ALWAYS AMAZED ........,,,, Thank you SPOTLESS your Perfect Reviews are Deserved ....CM read more

We had Demien from Spotless over to clean our carpets today. He is so trustworthy, because we originally were going to have him do our very fragile and difficult, old, sun damaged Chenille couches. Although I know he can work magic, he honestly recommended that we not have them cleaned at this time. Rather, he recommended some more frequent thorough vacuuming, installing UV film on the windows and maybe have them cleaned in another couple of years. He was so honest that he convinced us not to spend the money we would have paid him. To me that is the most honest I've ever seen! After he cleaned the carpets we were amazed at how thorough his system cleaned them. Spots that had never been able to be removed by other companies were finally removed by Spotless. I cannot recommend him highly enough for his honestly and excellent work. read more

THIS BUSINESS ROCKS!! We got more than we bargained for and though it costs a bit more than your "run of the mill" carpet cleaners", Spotless goes above and beyond and leaves those other businesses in the dust(less). (-; We had some very serious staining and heavy dirt traffic lanes that I did not expect to get fully cleaned. This place works miracles and guarantees satisfaction. They were very professional in setting up an appointment and followup. They also have a knack for personalizing the service and are very trust worthy. We highly recommend Spotless! read more

They did a good job. I was taken a back when asked if I wanted my carpeting to be "deep clean, which will really clean it best, or just " steam cleaned". I had no idea that steaming was not considered to be a prefered method and something else even exsisted. read more

Superb customer service from start to finish. My carpets, tile and grout look brand new! Sean was a pleasure to work with, and he did an extremely thorough job. The owner Demien also followed up to make sure I was 100% happy with the service. I will absolutely call them when I need a repeat cleaning, and I just recommended them to a friend who needed similar services. read more

I agree with my fellow Yelpers' reviews. Damien is a true professional and a nice guy, too. Our carpets are clean and we are super satisfied! Nough said. read more

Very impressed with how above and beyond this company goes out. Good old fashioned customer service for our hard earned dollars and I would use them again. Demian the owner and his assistant The Juan & Only are amazing honest, hard working and the best in the business!!! Don't search no more pick up the phone and call them now!!! read more

Damien spent four hours cleaning our tile flooring and grout. At the end, I was happy with the way it looked, but Damien felt it could look better. So he came back and spent ANOTHER 4+ hours and it looks amazing!! To have an owner take such pride in his work that he commits to making it look perfect, is a rare find in today's business world. Thank you Damien. You will be getting ALL my business going forward - floors, carpets and more. read more

The 4 starts are for the Demien (manager/owner of Spotless). Demien contacted me a few times tried to understand the issues. He takes customers' feedback and criticism very serious. On my case he offered rework or refund. Here is what he said " I truly believe the measure of a business is not only what a business gets right but how a business handles situations when thing go wrong." . I am very impressive about it. Thank you Demien! read more