1. Sportsman's Warehouse

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Lansing, MI

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Sportsman's Warehouse

2.2 (14 reviews)
Open • 9:00 am - 8:00 pm
Updated 3 months ago

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Total Firearms

Total Firearms

2.8(34 reviews)
12.1 mi
•$$

My first time at TFA was a great experience. I went to shoot, not to buy, but they have a very…read morecomplete selection of bows, firearms, ammunition, and every accessory. We checked in, gave up our driver's licenses, and filled out a short form. We were taken to the range door, and greeted by the Range Officer (RO). He explained the safety rules, and also explained that everyone gets the same safety instructions, even experienced LEOs. The emphasis on safety was appreciated by both of us. The range itself is fairly small, with six narrow lanes. That said, the lanes are modern and well-equipped, with a back bench for your case, jacket, targets, etc, and the shooting bench with just enough room for 2-3 hand guns and some magazines and ammo. The target holders have good strong clips, and the action of the motorized holders is smooth and quick. I should note that the maximum range distance is only 15 yards, which was fine for us, but for those who practice at longer distances, this may be an issue. The RO observed our shooting (and everyone else's) so again we felt good that safety was being monitored and maintained. He also made us feel welcome and thanked us for our visit. I feel the prices are fair: $18 for an hour. When I next visit family in the Lansing area, TFA will be on my agenda.

These reviews are wild do you expect the workers to be like a greasy used car salesman? I've been…read morehere several times. I get what I want/need and check out in a timely manner. what I see is customers who don't know how to handle firearms ask the employees to hold 18 different pistols than decide they don't want one. Prices are comparable and their selection is outmatched in that area.

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Total Firearms
Total Firearms
Total Firearms

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Dunham's Sports

Dunham's Sports

2.8(4 reviews)
2.8 mi

The manager in jackson was a piece of work so i went to the lansing store for customer service. She…read morewas super busy but took care of my problem. Customer service still lives

DON'T WASTE YOUR TIME AND MONEY! This was one of the most…read morehumiliating and infuriating experiences that I've had in my 50 plus trips around the sun.... On yesterday, 7/31/19 around 6:30 pm, my fiance and I went to Dunham Sports in the Lansing Mall. I am a handgun owner and I wanted to look at a different caliber of one of the guns that I already own. Prior to my trip to the mall, I had just attended a job interview in downtown Lansing. For the record, I am a semi-retired nuclear engineer with over 26 years of work experience. I am of african american descent. I have held a government-issued secret security clearance for some of the work that I have overseen. I was impeccably dressed in a business suit and tie. My fiance and I decided to visit the Lansing Mall because we had a little time to kill before returning home. I approached the gun counter salesman and asked to see a handgun from the glass case. The salesman, who said his name was Austin, asked my for my driver's license. I handed it to him. He then asked if my current address matched the address on my license. I said no since I had moved recently. The salesman then apologized and said that he could not allow me to see any guns in the case since my current address didn't match my driver's license. I said that this seemed irregular since I have purchased and owned a few handguns. I asked my fiance to provide her license so that I could look at the gun. Again, the salesman apologized and said that I could not see the handgun since I had originally expressed interest in seeing the gun. Incredulous, I asked for the name and contact information for the District Manager responsible for the Lansing store. On my way out of the store, the salesman gave me a piece of paper with a name and phone number on it but cautioned me that the District Manager would be out of the office on vacation for a week or two. While shopping at other stores in the mall, I called the number the salesman had given me. Someone from the Midland, MI store answered. I asked to speak to a store manager and told him what had just happened. I asked if it was normal store policy not to allow a customer to even see a handgun unless their current address matched their driver license. He said that that was definitely NOT corporate policy. I returned to Dunham's Sports in the mall and asked to speak with the store manager. I told him what happened earlier and he agreed that Austin had followed store policy. I told him that I would be contacting the Dunham's Sports Corporate Office. Saying I am disappointed in the total lack of customer service and professionalism provided by the Dunham Sports sales people and store management at the Lansing Mall location would be a MAJOR UNDERSTATEMENT. Update: As of 8/1/19 at 11:00, I called and left a voicemail with Will, the district manager for the Lansing Mall store, asking him to give me a call back. I will update my review as soon as he or someone from the corporate office calls me back.

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Sportsman's Warehouse - huntingfishingsupplies - Updated October 2026

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