I've actually had a very positive experience here and make it my go-to in the area. Their firearms selection is better than pretty much anywhere in the area, and their prices are too. I got lots of help from two salesmen working the counter there who weren't just trying to push this or that firearms. The accessory selection rivals that of online retailers. As for pricing, it beats the local gun shop and can be competitive with big-box stores. The staff made a point of Sportsman's price-match guarantee, where they say they will beat any advertised, in-stock price by 5%. read more

Went to Sportsman's Warehouse to look for training aides for my beagle. However this store has a unique setup. They have hunting equipment, camping supplies, a hugh fishing inventory and great customer service. read more

Sportsman's warehouse has a great selection and knowledgeable staff. Chris helped me find the perfect cleaning kit for my Glock 19. He was very kind and answered all my questions without judgement, as I am a new shooter. Checking out was easy and I was able to join the loyalty program with the help of the cashier. Prices are great as well. I'll definitely be back. read more

Worst place to shop. Gun counter is so slow! My first encounter: I went to pick up a gun I'd bought online. Filled out the forms and they came back saying I couldn't pick up the gun after I'd already payed for it because something I must have filled out wrong. They wouldn't show me the form so I could see if I filled something out wrong. Came back the next day and stool in their long line again and filled it out the same and I picked it up no problem. Third time going: I stood at the gun counter for 30 min as workers walked around me and my broken bow. I just stood there. Nobody asked if they could help me or what I needed. One guy walked back into the bow repair area and never asked if I needed help. Costumer service is Nonexisting. read more

Only shop here if you forgot to order something online (like a present) and have no time to wait around for UPS. The store is clean...but the employees are literally the bottom of the barrel. The 3 geniuses that work the register (and look to have been kicked out of the circus) spoke only to one another, never acknowledged myself or my husband as we paid..spoke about how they "wanna go home and sleep"..I realize they are making minimum wage but I feel like that may be to generous. Whoever "manages" this store should find a better quality of humans to represent this brand. read more

Sat in the gun area for 30 minutes just for the old man to take 2 seconds to offer me near nothing for my rifle. Came off rude and snobby. The selection and store set up is depressing go to range 517 if you want good customer service read more

As a former associate of the Lansing location I can assure you the management doesn't give a darn about anyone opinion. All they care about is how many credit card applications you get and how the customers rate the store at the checkout. They pay their employees like crap but pat themselves on the back when they have a good visit from the higher ups but they forget who it was that made the store look as good as it did for the visit. If you've ever heard the phrase "Blowing sunshine up you ass" the Lansing store is a perfect example of that. read more

If you are looking to buy a gun, GO SOMEWHERE ELSE! "Not Just Guns" and "Total-Firearm Gunshop" are way better businesses to support. Prices are a lot cheaper for both guns and ammo, plus both stores have a better selection. If you are going to sportsman's because of location, I would recommend 517 Range right down the road. The staff there are super friendly, and they have better inventory. read more

Would give no stars if it was possible. Bought a pair of $180.00 keen shoes. Started tearing apart after 1 day of wearing them to work. Granted I do construction so they got dirt on them. Took them back and the manger said he cant take them because he can't resell them. Lol. I said you shouldn't resell them, These shoes are junk and defective! They should go back to the factory. I will not be spending anymore money at this store!! read more

It was my first time visiting Sportsman's Warehouse today, and I had a fantastic experience. Jerry, in the gun section, took great care of me. He was professional, knowledgeable, and very patient! read more

If I could give them zero stars I would but their gun department and gunsmith are run by absolute imbeciles first they sold me a gen 3 g19 when I came in for a gen 5 g19 they never let me hold it out of the box just sent me on my way with the wrong gun. When I finally got around to going in and trading it in for a gen 5 g19 I also bought a trijicon rmr red dot which they offered to Mount and bore sight if I pay for their "extra plan" no big deal what a great idea and offer! They took about an hour to Mount the red dot and while doing so they told me my mounting plate was bent but they would get it figured out which they said they figured it out. So after everything is all said and done I finally get out to shoot and after 3 shots my 500$ red dot flys off into my face and then into the sand and dirt while sending the screws flying i only end up finding one and low and behold the screw is stripped when I take it all into sportsman's to get it repaired and fixed they admit the screw is stripped but they tell me I'm out of luck without both screws and I need to contact trijicon cause it's their fault the screw stripped. Now I'm still trying to figure out how a company that had no part in putting my red dot on, and the screws in is at fault for stripping the screws, but I would stay away from this stores gun counter and gunsmith they take no pride in their work and care little about fixing their mistakes read more

They refused to sell me a 22 when there was no reason to deny me. They said there was red flags but refused to tell me what it was. Maybe because I'm a 115 pound woman. The manager even had the nerve to tell me its not a toy. He was so degrading to me. I'm not felon, I do not have a domestic assault, I have a clean record, no reason to be treated so poorly and to be refused service. read more

This place is the biggest joke. I bought a used firearm under the impression that it would at least fire. Luckily I bought the warranty. I took the gun home and it wouldn't fire. Next day I took it back they said it was faulty and luckily I bought the warranty. They said it'ld be 3 weeks to get it fixed. After 2 months I said have savage ship the gun back I just want a refund. They said yup it'll be back in a week then you can get a refund. I now get a call 1 1/2 months later saying your guns back and fixed you can't have a refund. What kind of joke is this. First and last time I'll ever buy a firearm there. read more

I went ahead and ordered a new rod on line from them. Ordered on 11/8/10 and received it on 11/21/10. 13 days to get it. The case for the rod was missing the zipper pull off the zipper. Hope the rod itself is made better. Not worth the time to bother sending back or complaining about it. Will most likely get a different rod case anyway. (not from them). Also, I couldn't find my order number and needed it to find my order online to track the package because it wasn't here yet. I emailed Sportsman's on the 17th so they can check on the order and I never heard back from them. Althought when I sent it I got an automated response that they received my email and would get back to me. I'm done with them. read more