The past two times I have come in here, the cashiers are so rude and act like I'm interrupting them…read moreby wanting to check out. It's the same two people, an older white male with grey/white hair and a younger/middle aged woman with tan skin and brown hair. The first time I came in they were having a conversation and didn't even notice me standing in line until I continued to walk up. If you could redeem certain coupons or DSW cash online, I would never come back to this store. Everyone else seems fine, all the people working on the floor are helpful and kind, it's truly just the cashiers.

Received a $30 off coupon from DSW. Picked out a pair of New Balance running shoes. Cashier…read moreattempts to use said coupon and informs me that NB is excluded. The list she looked at to find the exclusions was huge. You basically get to use the coupon on an off brand shoe. Easy for women as they have many brands to chose from. For men, there were literally no shoes that weren't on the exclusion list. You have to give it to DSW, that's a great ploy to get someone to the cashier. I'll always buy my shoes direct from the maker or via Amazon going for. I'd rather pay more than contribute to shady marketing. Bye DSW.

I really like this thrift store. When you walk in you see very beautifully crafted displays of nice…read moreitems. There are often very nice furniture pieces in good condition. The prices make you feel like you made a great deal. All the staff I have encountered have been very friendly. They also seem to be taking good precautions with Covid such as posting signs enforcing proper mask usage and asking people to touch fewer items if they are not intending to buy. I have also seen proper mask rules actually enforced.

Great thrift store! This place is BIG and so organized! Everything has its place. The layout is…read morevery well thought out. It's very clean with friendly staff. Their craft area is mostly knitting and crocheting, in addition, they have vintage sewing patterns and Knick knacks. There is also a small fabric sections with remnants of all sort of fabrics. I was so impressed by their book selection...big and organized by subject. I picked up four cooking books. I didn't get to go through the shoes and clothes because I was not looking for that. They also have a drop off donation drive thru with staff waiting to check and accept your goods. Overall, this is a great thrift store and I highly recommend it.

Extremely racist store. Refused clothes based upon my ethnicity. Very young staff with zero…read morecustomer service skills. Inappropriate conversations amongst coworkers. Staff will bargain with customers and refuse clothes based upon customer appearance.

They don't give a s*** about the customer, their possessions, their own place of business. One…read moreemployee in particular gives the entire atmosphere a stanky vibe. Does NOT go through items brought in, lies and denies to the point the other employee is deeply apologetic. She must be family of the owner because the other workers seem intimidated by her by heads down or getting out of her way. The place smells and their inventory is dated and/or skimpy. How far OUaC has fallen from the previous owners!!!

Had an excellent experience here! I'm from Hawaii where Costco is an INSTITUTION. So I make it a…read morepoint to check out as many Costco's as I can on the mainland. This was the first that had a bunch of motorized appliances, and some sections that gave me a Home Depot feel (in a good way! Bc I'm usually super overwhelmed at Home Depot). We had an amazing associate (didn't catch her name, but she has amazing brows and red hair) help us choose our new tv and printer. It was a different layout from many of the Costco's I've been to, but thankfully everyone was super helpful when we were looking for specific items. We ended up having to come back for the tv bc we loaded up on too many awesome stuff, but Bobby was exceptionally helpful when I came back to pick it up. He also radioed in a request so that the people in front knew to ask one of the cart associated to help me lift it in my car. Amazing customer service - gold stars all around. A few things to note: - There aren't any self check out options for the store or for the food court. Not a huge deal since there were plenty of registers open and it wasn't super crowded. - Everyone was wearing mask. - The two Costco associates were super great when checking out. One of them proactively took charge of our cart and organized things so we didn't have to take a lot of items out and place them on the conveyer belt. First time I've encountered this and quite frankly an ingenious practice!

Went to get a pizza today and the worker who was calling out pizza orders was being extremely rude…read more I asked if they had cup holders so I could carry the drinks I had, and he rudely told us he didn't. Also asked if we could get red pepper flakes, and again was given a very nasty answer to where they were. Very dissatisfied with his tone and attitude.

For three decades, Haslett True Value Hardware has been, and still is, my "go to" place when I have…read morea question, problem, or a need to fix something. As a female who is not mechanically inclined, I've never felt taken for granted, judged or ignored. Instead, I've been well assisted in my quest and most of the time, it's fun! My questions get answered if I have one, I often learn a handy tidbit or two. My problems are usually solved in a friendly, helpful, prompt, and sometimes humorous fashion. For me, this truly is a neighborhood enterprise and I'm happy to pay a little extra for the extra care and attention I receive.

Since the owner of the grand ledge ace also owns this one, i figured i should reviewhere as well…read more For a TLDR, they take little to no responsibilty for lost items especiallyin service and will 180 the situation and blame you. Also ace branded equipment is just flat out low quality. Bought a shovel that broke in 2 minutes of use, went n bought a john deere branded shovel and i been using it to dog up roots for the past 3 years. This brand used to be good but is going downhill fast in both quality and respect.

I stopped in briefly while in the area for work, to pick up a card for a family birthday. Lovely…read morestore - great selection of gift and home decor items, Vera Bradley collection, and a small assortment of jewelry and candy. Easy in/out within a newer outdoor mall concept. The only reason I am giving 3 stars vs. 5 is for the customer service. Perhaps I caught the sales woman on a bad day. Lets hope so. In making small talk with her, she made zero effort - no reply, eye contact, etc. Not exactly a great way to build a loyal customer base. If I resided in the Lansing area, I would look elsewhere.

Very friendly and have excellent products, and do a wonderful job on fixing shoes or boots! Also,…read moreyou can drop off your UPS package here if needed! Be sure to call ahead and double-check their hours if you are driving a distance!

The Yelp reviews are not reflective of the amazing customer service and quality of the end product…read morethat these folks provide. Please keep in mind that the people who left low reviews did not do their due diligence as buyers, and it shows in their reviews! Great work, wonderful people. I can tell why the Redwing Store of Lansing has been partnered with them for so long. Photos of my resole to come!

Great store with courteous knowledgeable staff. Lynn and Jim run the store and do a great job, I…read morealways appreciate their patience and willingness to go the extra mile.

Helpful good looking staff. Store was so clean and organized it made me want to reevaluate my life.read more