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Spokane Tree Pro

4.2 (11 reviews)
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Services - Spokane Tree Pro

Tree care services

Tree pruning or trimming

Tree removal

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Spokane Tree Pro owner Ben Stanton's damage to my driveway. The "cracks not breaks" he was adamant about.

Spokane Tree Pro came to cut down my neighbor's tree and damaged my driveway in the process. My neighbor said they wanted permission to bring one truck down the driveway to make the job easier and we agreed. Our impression was the tree would be cut down and taken out the side around our neighbor's garage, not down our driveway. When they got there, they decided to bring all their equipment down the driveway and use my concrete driveway as a landing pad for all of the tree chunks. This caused a bunch of cracks, one stretching about 8 ft, and multiple chunks of concrete knocked off. I called the company office to explain what happened and asked if there was anybody I could talk to. The office manager was very kind and said she would call me back. Next thing I know an angry and aggressive tree guy shows up at my door and is just downright rude from the start. I tried to show him the damage, but he wants to try and point out every crack starting at the top of the driveway and ask if they did that. He finally shows up at the spot where they were throwing tree chunks and sees the cracks and says to me, "We cracked it we didn't break it." Then after saying he can patch it I tell him I don't want him to touch it because I'm still waiting back from the office manager. He replies to this with, "Are you kicking us off of the property?" I was shocked by this response because it came out of nowhere. He then asks again if I want him to fix it and I say I don't want him touching it right now. He then says to his other two guys, "You heard him let's go." and takes off. I later learn the guy who showed up was a foreman named Ben and is most likely the owner of the company. Little did Ben know though, every action he and his crew took that day was on the security camera. So, I caught them trying to hide the damage with rocks they broke off, I saw Ben get an explanation of what happened and his guy showing him the chunk they broke off before putting on a show asking about every crack in the driveway. The whole interaction where Ben treats me like a piece of garbage for having the audacity to call his office to try and figure out how things ended up happening the way they did. The driveway was already not in the best shape and the damage would have been easy to ignore had Ben actually come to me and acted like he cared and apologized even if he didn't mean it. Unfortunately, Ben decided the best course of action was to berate me and disrespect my property all because I did my neighbor a favor and wanted to talk to somebody about how my driveway came to get damaged. I wasn't asking them for a repair, I wasn't asking them for money, all I wanted when I called was an explanation as to what had transpired. Civil discourse appears to not be Ben's strong suit though. Do not use Spokane Tree Pro. Do not support owner Ben Stanton. The fact he would be so disrespectful to somebody's property he wasn't even hired to work on baffles me.

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11 months ago

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8 months ago

they were great and more reasonable than some i checked out and svc. was fast and they cleaned up well and owner Ben is great..kay c

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2 years ago

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Review Highlights - Spokane Tree Pro

Ben and staff moved heaven and earth to make sure that we had same day service to remove the dangerous tree.

Mentioned in 4 reviews

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Bartlett Tree Experts

Bartlett Tree Experts

(5 reviews)

Had huge infestation of aphids on South side of apple trees. Took pictures. Seems the guy only…read moresprayed the 'fronts of the trees". Got a typed response about 'my responsibilities as a [client]'. It gives Barlett 'Carte Blance' to deny any and all claims for their service. Last year, they failed to spray the backs of our apple trees and the cherry tree or the gooseberry plants at the end of the orchard. The cherries were wormy and so were the apples. The guy who was sent to do the spray professed to 'not thinking it would be Okay to enter the yard' to get at the rear of the trees...? This year the apples growing over our rock wall are wormy while the ones in front are not. This [client] wants to make sure we never have another thing to do with these 'so-called- experts". Paying a thousand bucks for fruit spray so the fruits can be given to the food Bank in good condition and having to waste 1/3 of it is a crime!

Horrible service from this company. They didn't follow my directions, probably because the…read more"arborist" Joseph Zubaly that I talked to didn't oversee his workers at all. They did irreparable harm to two of my blue spruces and never touched other trees they were supposed to. I called about my displeasure and weeks later when Joseph finally took the time to come out and look at the terrible job they did, he argued with me yet agreed with me they took off way more than we had discussed. The lower branches they removed will never grow back on my blue spruces. I'm upset every single time I drive up to my house and see the damage they did. Do not use these "arborist" especially Joseph Zubaly. I was very clear with him about what I wanted them to do but now I'm stuck with damaged trees and a huge bill that I refuse to pay. In subsequent emails he's accused me of lying, refusing to take any responsibility for their shoddy work. Really a class act this company. If you care about your trees, please learn from my mistake and hire someone else.

Spokane Tree Pro - treeservices - Updated May 2026

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