Beware there is a language barrier here. I thought I was very clear what I wanted but what I ended up with was completely different! Also the website states $35 for a cut for 30 min but they changed more even after walking away several times during the cut probably spent 30 min on my hair read more

I love the salon amazing. I love nilu. Best at every service ! Facials haircuts color !

I used to come here when Tanya owned it. Since she has since sold the business I revisited to inquire about prices and services. When I asked for the price of a haircut, the lady responded with, 'Too much.' This was extremely rude and unprofessional! read more

ZERO CUSTOMER EMPATHY - please stay away! This has been my worst consumer experience of my lifetime. I'm always a supporter of a small business, but this business owner has zero customer empathy and customer centricity. I booked through Classpass, and wasted 2 hours of my Sunday in going and coming - but they didn't have the staff present at the salon. They deflected the blame completely on Classpass for accepting the appointment. After a lot of discussion, they agreed to reschedule my appointment to the next day, but called up in the morning to say that the staff cannot make it because of a doctor's appointment. Didn't they know about the appointment the day before? I gave them multiple options to address the situation, but the owner just didn't want to bother. Eventually, she stopped replying to my texts completely and did not respond to my calls. I hate to write a negative review for a small business, but the owner just does not want to communicate, and doesn't take ownership for running her business - it is either Classpass's fault, or her staff's. She doesn't want to resolve an issue - doesn't care that I wasted so much time in visiting her salon as well as trying to resolve the issue. read more

I highly recommend this place ! True professionals and amazing human beings work at this place. I enjoyed my hair cut and color done by Inna so SO much! She did an amazing job. Thank you, Inna! And welcome to Spoil me! The atmosphere in this place is so friendly. Everyone is welcome at Spoil me : babies, dogs, woman, man, them, different ages and nationalities... And of course Tanya , the owner .. she is the cherry of top of the cake ! read more

If you were wondering where is Mary from Tanya hair salon in Mountain View, well I found her!!! Tanya Hair salon was an establishment in Mountain View. she was located on Castro& El Camino near Rose Market. they started the construction there and all shops were demolished. I was really wondering where Mary is. Luckily her phone number didn't change (650-966-1710) and she is renting a chair here in this nice salon. I came with my daughter for a haircut and got the same great treatment and care like the old good days. this salon is really nice. they have other services and the other ladies are nice too. I really recommend you come to see Mary for a haircut. very good, clean and affordable. and she's listening to you, so you get what you want!! My daughter loves her, she had her haircuts here since she was 3 y/o. read more

Spoil Me - Hair Salons Near Me - Mountain View, California

MIXED BAG. Came in without an appointment on October 3, 2014, requesting a pedicure. This was the first time I have been here and no one had recommended it to me, it was simply close to where I was (I actually intended to go somewhere else but got a little lost). Tanya was finishing up a manicure with another client (an older woman and a regular). Tanya said she could fit me in before her next appointment, and even called that client to move the appointment back a half hour so she wouldn't have to rush, very nice of her! The steam sauna instead of a hot water bath is really unique. Tanya is a talker in general, and I agree with other reviewers that she was gently trying to sell me on the other services/staff of the salon. I didn't let her know that really I just wanted to sit back quietly and relax, but I should have. So that's my fault. I did eventually close my eyes and get some quiet time. : ) Tanya did not spend very much time cleaning up and filing my nails or cuticles, commenting that I was young and my feet are in good shape. I appreciate the compliment, but I was disappointed because I love it when someone really cleans up my cuticles and nail beds thoroughly and carefully shapes them, which most nail technicians do - even for standard $20 pedicures (I am comparing generally, but also to Mountain View Hair and Nails near Castro Street where I have had several pedicures this year). My left big toenail hurt the past few days. I don't think it is infected, but I just cut/filed the nail after realizing it was very pointy and sharp on left side, instead of rounded. I didn't see tool sterilization bags and am not sure what her practices are for nail files, toe separators (she used foam ones vs disposable tissue) and other tools. The foot scrub and massage were nice and didn't feel too rushed, but were below expectations considering this was a $45 pedicure. read more

Spoil Me - Thurs night - just noticed pedicure from last Friday is damaged already. Tanya didn't spend much time cleaning cuticles or nails - Hair Salons Near Me - Mountain View, California

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I usually come here to do my nails and threading with Tanya and she and everyone else in there are always so friendly. Its like a second family to me. Tanya is very busy as she have many clients and sometimes you have to wait a few minutes extra, but with that service, all I can say it's totally worth the wait. Besides since I am going to a beauty salon to get pampered and relax then why should I be in a hurry? Coming to spoil me spa is like a therapy session meanwhile you get your nails and hair done. You are always well taken care of. Also to notice though- this place is probably not for the quick fix or bargain hunters. Many Asian beauty salons does it quick, you pay little but to the expense of the service. It all depends in what you are looking for. This place however, I would rather say that if you want to have a nice relaxing time, meanwhile getting pampered and get the real value for what you are paying then I would highly recommend spoil me spa. read more

Spoil Me - Hair Salons Near Me - Mountain View, California

Originally came here because of a Groupon, $90 for 3 mani-pedi's. Good deal right?!! At the time, they claimed that this service was worth $210, so that means $70 for a mani-pedi. Let me start off by saying this is not a $70 mani-pedi place, maybe more like $45 AT THE MOST. So, yes it was still a good deal. But, will I be returning to pay regular price? That is a solid No. This is what happened on my first visit: Tanya starts work on my hands and begins telling me that I'm taking great care of them and that I should continue doing whatever it is I'm doing with them. Okay, thanks. Then she starts eyeing my face. Oh joy, something's brewin'. She proceeds to tell me that I need to grow out my eyebrows for at least a few months and that I need to stop waxing/plucking them. Apparently they are too thin for my big face. Wow. She had even more opinions about the state of my hair & skin, but I'll save myself more embarrasment & keep those to myself. I'm sure you get the gist of it. ;) Tanya is very talkative and can be friendly, if she could just simmer down on all the free "advice". I felt like she thinks she knows everything and you are lucky to be sharing in her knowledge. I also felt her overkill on trying to sell me on her other services such as a facial, massage, threading, etc. I understand it's your business and you want to inform me of what else you can offer. BUT, I felt like I was at a car dealership and I don't want to buy all those accessories! Okay?!! I might have been able to give 4 stars because I did feel the quality of her mani-pedi was great. But geez... these visits were not relaxing or enjoyable because she CANNOT put the brakes on all the talking and advice-giving! I'm actually relieved that my 3 visit Groupon is over with, at least I got a good deal on that service! My advice if you want more clients to return... lower your prices and SHHHHHHH! read more

We found spoil me long time ago. It's family salon. Our family's and friends get spoiled at spoil me salon. We all get our hair done by Azita. She cuts my husband and his family's hair. Azita does my highlight. I love the way she does our hair. For nails and mani pedi and threading we all go to Tanya. All my girlfriends and family loves her. She is very knowledgeable and professional and experienced. She is very personable. She treat her clients with love and care. We love the old fashion personal salon. She is a true artist and has a eye for beauty. read more

I would like to write another review because today I had a new service done by Tanya! For the first time she did threading for me on my face! No pain, lots of gain! Impressive how she does it in such a way and then uses cold rocks to cool down the face! I am glad to know she offers this service! Thanks for a job well done! read more

Diane was awesome...gave me a great color, cut and style. Thank you for the great experience!!!

KIM IS AMAZING! I hadn't gotten my hair professionally dyed or gotten a haircut in over 5 years until today. I came in with gross damaged bleached hair and Kim completely transformed it. I asked for pink and/or purple and I just told her "do whatever, I trust you", and BAM I have the most incredible hair I have ever had in my entire life! Funky purple pink fuchsia magenta ombre! Wowowowow! My hair is so silky smooth too! She spent 4 hours on me, she is a trooper! I will upload pictures, before and after... incredible transformation! Thank you so much Kim!!!!! read more

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I love this salon! Its very clean, modern & welcoming and i have always had good experiences here. My stylist is Azita and has always given me great haircuts & color exactly the way i like it. She has a special touch i'd say. Prices are very fair & scheduling is easy and fast. You have to call her directly. Azita (650)575-9586 read more

I recently had my Groupon European Facial with Angelina. It was relaxing and my skin looks great. She cleared my pores and did a Vitamin C treatment that refreshed my skin. What I really like about working with Angelina is her consultation. She really educates me on skincare what she's doing throughout the facial (but not in an intrusive way). I highly recommend Angelina for all your facial, waxing and body treatment needs! She is a true gem. She's a professional businesswoman with a love and talent for her work. I think she may also do styling for events and photos. Her partner is a hair stylist. They are a dynamic duo! read more

Been going to Spoil Me for some time now and I'm always provided with the best service there! They truly stay true to their name. I always have a great. experience there. read more

I love love love spoil me especially because of KIM!! I have really long hair and its tangled 100% of the time -- she really worked all the knots out, gave me a fabulous trim, and the best deep condition!! My hair hasn't felt this healthy and happy in years. I'm usually very picky with my stylists but her patience and thoroughness with dealing with a head of hair like mine makes her a stylist I can rely on for every trim; I would recommend her to anyone in the area!!! read more

Spoil Me - Hair Salons Near Me - Mountain View, California

If I could give ZERO stars I would. This salon should be called "insult me" salon, not "spoil me" salon. I tried to book a facial today with ANGELINA using a Groupon, and in the process of trying to correct a booking error with the salon's website, I had the profound misfortune of dealing with her on the phone. I have NEVER experienced such rude, unprofessional behavior from a service provider in my life. Angelina has NO concept of the axiom, "the client is always right." EVERYTHING is the client's fault. The pathetic thing is that she could have easily fixed the scheduling error (I was available at the time she was suggesting to move the appointment), but instead of being polite and accepting that there may be a problem with the salon website, she proceeded to lecture me, talk over me, blame me, and berate me. To make matter worse, after I hung up she continued to harass me by text! Here are some "gems" from her texts: "you just sound cheap" (apparently we who use Groupon are "cheap" in her eyes) "uneducated consumer" "learn to read before you buy cheap products" "this is why I hate discounting my services to you cheap clients" I've read other reviews of this salon, and it sounds like Angelina's colleagues aren't much better. No surprise there, "birds of a feather flock to together" and all...So, unless you're in the mood to be insulted and mistreated, find another place for your salon services. read more

A week after writing my review I received a message via facebook, trying to bribe me into coming back here. Obviously, my reviews were working and they didn't like the fact that I was costing them business. All I have to say is good because if the way they treated me was any indication of how they treat their other Groupon customers than they deserve it. read more

I appreciate my hair stylist very much!!! What definitely affects my appraisal is the one stylist that brings her small dog to the spa, to be with her free range while she works w her own clients. The dog is very small n shy but does seem to warm up w her customers. When i have an appointment, this little guy loosely circles my feet as i walk past his/her owner to my own chair for a haircut. Probably a nice little dog but in reality, i m afraid of tripping and/ or falling over the dog. I m nearing my retirement age and i think businesses that provide human services should tell their employees to keep their pets home. I expressed my concerns to the owner who responded that she understands how I feel but the dog will continue being at her salon!!! She expressed losing her own dog and thinks that most people like appreciate the dog being at the salon. I know if another customer that is choosing another salon as am I. When a dog supercedes the interest of a customer, its obvious what matters most and its not the customer. read more

Fran and Carmen are awesome stylists. I've been coming to them for over 20 years. They are beyond compare. They do both men and women. Gotta try them out..... read more

Azita has been doing my hair cut & color for years, as well as my eyebrow threading. She is truly a gem! She always greets me with a warm smile and a hug! She is talented and really listens to what you want. I trust her completely with my hair ... and if that wasn't enough ... she's inexpensive too!! I have started bringing my husband to her for haircuts recently & he is also very happy with her work. Give her a try ... She's GREAT!!! I also just discovered Angelina who is the aesthetician there. FABULOUS! What an incredible facial. Angelina is knowledgeable about skin care & also a sweetheart. She is also inexpensive!!! I am a fan of Spoil Me Salon!! :) read more

The ladies at spoil me are amazing. They're all friendly and they all listen to what you want. They really just want to take care of you while you are here (I say this while sitting in the massage chair for thepast hour doing homework while having tea brought to me as I showed up an hour early) Tanya does my eye brows. She likes her clients to have thicker eyebrows, but will listen to you if you want them a bit thinner. Kim does my hair. She wants to make sure you like it so she will take her time before doing something drastically different from what you'd normally get. Angelina does my facials. She doesn't push products on you and gives great advice on how small changes in daily routines that can make a difference for your skin. It is a great place to come to if you want to get pampered. read more

I used to pluck/wax my eyebrows and face before I learnt that it wasn't good for your skin. Once I learned that threading was better for the skin I've been searching for the right threading place in the mountain view/palo alto area. I've tried a few places in the area but each time I threaded my eyebrows and my face...I would break out. My skin was getting bad and I was getting marks on my face. Once I found Tanya everything changed! She's excellent at what she does. She takes the time to treat all your needs. Every time I've seen her I've always walked away feeling satisfied. Her methods and techniques are awesome! I recently also received a manicure from her which was fabulous! She does strive to educate you but she's also good about leaving you alone if you just want to close your eyes and relax. She is very enthusiastic and passionate about what she does! read more

Great new location near Safeway on Miramonte. They have a new hair stylist named Azita. Ask for her. Love it here!

Agree with the others, tanya talks too much and only does a meh job. I had a headache when I left.

Spoil Me Salon has a very friendly staff! I had my hair done by Leelee, and she is awesome. She really listens to your needs, makes great suggestions, and executes well. I have thinning hair, and she was able to make it look voluminous. It's pretty rare for me to feel really happy or confident after leaving a salon, but Leelee made me feel great about my hair! Definitely will book again, and highly recommend! read more

I recently got my nails done at Spoil me Spa salon and Tanya made a wonderful job. I have been coming here for over two years now getting my nails and threading done, and she always gives me exactly what I ask for, and she educates me about my hands and feets and how to take care of myself. Many nail places I have been to before they keep gossiping and talking about a bunch of nonsense which is not interesting to me at all, and Tanya do talks alot at times, but its for my benefit and she is helping me a lot... However I think the communication is part of the job. But sometimes I'm tired and just want to relax then I let her know. I usually get shellac mani and it last me about 3 weeks which is wonderful! Especially as it takes me 40 min to drive there now as I moved. :) read more

Azita Works in this salon and she's the best!!!! She made great hair lights and a beautiful hair cut! She is wonderful . I recommend her for any kind of beauty treatment. .. (color, cut, straight hair). I been with her o most 5 years ! read more

I have been going to Spoil Me Salon at their previous and current location for over 15 years. I've had my hair done by Azita a few times and she always makes me look like a princess. Now for Tanya! She is the only one I trust with threading my face and eyebrows. Every time she will shape my eyebrows perfectly and show me tips on how to maintain them on my own, with the result that I can wait up to 6 months before I need them touched up again. When I've had my upper lip threaded or waxed by other people it has hurt like the Hades and I Always get breakouts/pimples. It has now been 3 days since my latest upper lip threading by Tanya and no breakouts at all. Tanya is also the only one I trust with doing my manicure and pedicure. Many years ago I had a mani/pedi at a local to me salon and 2 months later I had toenail fungus in one of my toes. Needless to say that scared me so much I completely stopped getting my nails done. Since then I've had Tanya do my nails and have been happy ever since. She takes the time to do a great job with complete hygiene while advising me how to take good care of my nails and hands/feet. Thanks to Spoil Me Salon I now have a one stop place for all my beauty service needs. read more

I have been going to Tanya for over 10yrs for pedicure and manicure and cant say enough of how much bliss I am in when i am getting my services. read more

Came for a facial with Angelina, was offered the price of the groupon, but booked directly and not via groupon. Excellent facial, great service. But I am glad I didn't give it 5 stars right then. A true professional honors her commitments and is sincere in her work. With a groupon I was blown off. I made an appointment via styleseat 2 weeks in advance. Just couple of hours before my appointment, Angelina texted me that she cannot make it. She claimed to have sent me an email which I never received. I had an event coming up for which I needed the facial. First I was told she can't do Mondays, when I said I can come on Tuesday, Angelina told me she can't come to the salon the entire week! Wrote to groupon and got my refund. From the reviews looks like other groupon customers have had a bad experience too. No matter how good the facial is, with such low professionalism, I am not stepping into this place again. read more

If you want the best looking eyebrows in the bay, done by a kind, warm, and gentle soul, then Tanya at Spoil Me Salon is your destination. I've been going to Tanya for many years and no one else is allowed to touch my brows! Her threading is gentle and precise. And what's more? Tanya will give you a luxurious manicure and pedicure. She is a professional nail artist, and that is hard to find in this area of fast nail joints. Do yourself a favor and spoil yourself at Spoil Me Salon! read more

Today Tanya gave me a perfect manicure and fun, yet, sound tips on taking care of my cuticles instead of picking at them. Same tips for my nails, hands and doing dishes. For sure I'll be back for a mani-pedi and never dull conversation. I'll also try other services at Spoil Me Salon. read more

I've been coming to get my eyebrows threaded by the owner/manager, Tanya, who I practically consider one of my friends. When I first came into the salon, I came just as a tag along with my friend who came to get her eyebrows and lip threaded. I only use to get my eyebrows waxed in this Salon in Palo Alto, but Tanya really convinced me to try threading. She had such a warm kind, tone of voice, not pushy at all, very understanding and welcoming. For sure Tanya is that kinda person to count on for eyebrows, for she was very reassuring when she was threading my eyebrows for the first time, letting me know everything she was going to do. The after results of my first time getting them threaded and anytime after I got them threaded by look AMAZING ! ! Plus every time I come to see Tanya we continue to have warming, funny conversations making my day. Same goes for all the workers, I've gotten my hair trimmed or cut several times, by this guy named Matt, very friendly, always giving kind sincere compliments. Although I have only seen two workers, in my opinion, it seems that ALL the workers here are super reliable and nice. The workers here are not those types that give fair prices and working cheaply. I feel spoiled every time I go to Spoil Me, which is probably every month minimum. I highly recommend it for anyone all ages ! ! :) :) read more

This place is amazinggg! All of te employes do a great job and are very very talented. I rarely do my nails but when I do it's a definate must to come see Tanya. She does her Job like no other. What I love about her work is that she is that she handles your hands and feet with a lot of care(no pulling whatsoever or anything unpleasant ). You feel soooo relaxed while she is pampering you. She has over 24 years experience and her specialty is manis and pedis. Also what I love about her is that she uses nail filers to make a rough surface instead of using the driller which I absolutely dislike bc when the my nails fall off , my real nail is really brittle and weak. She also never hurts you or cuts you like I have experienced in other viatenesse places. I totally recommend you go and see her and her prices are reasonable for the great Job she does read more

Tanya does a great job with threading. I have been getting my eyebrows threaded for years and am very picky. She listens to my instructions and over the last few months has "nursed" my eyebrows back to a healthy shape - exactly to my specifications. Now that I found Tanya, I will definitely not be going anywhere else for my eyebrows! read more

I go to Azita for last 7 years. She just moved to this salon so I thought I owe her an review to let people in this new location know how good she is. She does my haircut as well as highlights/touch ups. She knows what she's doing and she takes her time to do her jobs. I get many compliments and many of my colleagues and friends are Azita's clients now :o) Her number is (650) 575-9586. read more

Angelina who does facial here has a policy at that is ridiculous! I got an appt here with a groupon for a facial. Woke up morning of the appt with a flu and tried to reschedule. Not cancel but RESCHEDULE and she goes on to inform me that because I have a groupon, she has to charge me for 50% of the full price for ReScheduling. So my options are to get a facial while I have 101.7 degree fever( which she said no to:) or contest this! Most places allow you to RESCHEDULE when it's an emergency! I was completely willing to work around her schedule too. However, she said she doesn't even know her schedule and can't look it up! So, whats a girl with a flu to do.. read more

I met Tanya through the MV Chamber of Commerce. I told her I didn't need a manicure because I am a nail biter (embarrassing to admit). She said I should come in anyway because she helps nail biters to stop (especially kids). I was skeptical but after experiencing her service I found that it does work! She explains what she is doing and why with each step, and I found it to be a pleasurable experience (she has a nice touch), even when she dunked my hand into the hot wax! It was also obvious that she spends a lot of effort making sure her processes and equipment are very sanitary. Afterwards she gave me some files and some tips to help avoid the urge to bite. My nail biting has dropped to close to zero since my visit! So I'm grateful to Tanya for helping me to kick this unhealthy habit and for also showing me that guys can benefit from these kinds of services as well as women. read more