I dont have any first person experience with clean pools, besides setting an appointment for them…read moreto meet up with my old man. They were very quick to respond to my message / phone call which is huge since my dad was with out pool service for a couple months and was flaked on a couple times. After my pops meet up with Clean Pools he was very impressed and started service immediately. They are very knowledgeable and got his pool looking better then i've seen it before. He is also getting a hand rail installed in the pool and hot tub so he can safely use them. Ill Definitely recommend them to anyone i hear looking for a new pool professional

Folks watch out for this company. They serviced my pool on two weeks and they billed me for a month…read moreof service. The pool cleaning lady came out and did not even have experience with the equipment, cleaning person told me that my salt balance is off and asked her to are you going to adjust the the machine and she said that she does not know how to work it. I texted Seth and he said he does not all employees know how to adjust it and they all do a different job and not all have experience that is all in text. Then how are they going to keep my salt water adjusted properly. They do not send someone else to do it. Also there communication is terrible I texted Seth on few issues like some repair and replace a pump. Did not answer me till a few days after and said that he is sorry and but he is to busy and was not able to get to me. The future with this company would have been a disaster no experience for the employee with machines and equipment and bad communications. Also after two weeks not happy with service Seth says he is sticking me with the one year contract and trying to force me with 1800.00 dollars. Do not sign contract because they can give you terrible service and try to stick you with contract. He threatened me with the lawyer of suing me instead of trying to make matters better. I have all this in text by Seth. Watch out watch out for this company.

My pool pump failed right before Christmas 2025, and the quote I received from my previous pool…read moreservice company was astronomical -- with no alternative options offered. A friend referred me to Holy Paradise Pools, and what a relief that turned out to be. I finally found a company that truly cares about their customers -- not just getting them, but keeping them. They replaced my pump for half the price within a week. Their communication was excellent from start to finish, and the service was just as impressive. I immediately canceled my old service and signed up with Holy Paradise Pools. They now service my pool weekly and even email a photo of the pool along with all the chlorine and chemical readings after each visit -- which is a huge plus as a customer. They are fair, honest, efficient, and professional. I highly recommend Holy Paradise Pools for both regular service and repairs.

I met Frank to get an estimate. He was on time, very communicative about his actions to solve my…read moresevere pool issues. He's been on task100% impressing me on follow up. Let me bottom line this. Customers who engage him are LUCKY to have his expertise. I've had a couple other services over time resulting in disappointments.

Excellent service, quick and knowledgeable repair. I can't recommend enough. Completely…read moreprofessional and courteous, safe and skilled. Even came back the next day to double check that all was operational. Fantastic!

These guys do a pretty good job and are very reliable. I'm way out in West Marin on Tomales Bay,…read morewhich isn't the easiest place to get regular hot tub service. But it's been going well for several years now.

I wish I had called Touissant months earlier. Our hot tub is about four years old and kept shorting…read moreout, and I kept putting off dealing with it because I assumed it would be expensive. I finally started searching locally and saw a bunch of great reviews for Magic Wand Spa Repair, so I decided to reach out. I called on a Saturday and actually reached Touissant directly, who was hosting his daughter's birthday party. He really didn't have to answer, but he still did, listened to the issue, talked through what he thought might be going on, and promised to follow up on Monday. Which he totally did, and then came out the very next day. Once he was here, he diagnosed the problem right away, showed up with the part he suspected we would need, and fixed everything while explaining what he was doing. His rates were clear and reasonable, and the tub has been perfect ever since. Touissant knows his stuff, he is dependable and incredibly responsive, and he is just a genuinely hard-working, good person who cares about his customers. I joked with him that I hope I don't have to see him again, but if anything ever goes wrong with our hot tub, he is the only person I will call. Highly recommended!

Touissant was very helpful explaining the repair process and fixed my leak quickly. I'm very glad…read moreI have found someone I trust to fix my hot tub!

Nico has been great. He first serviced our old spa. And when…read moreit finally died. We bought a new one from him. He has covered any and all issues we have had. Quick to respond back . And definitely keeps his word. He is now on a bi- weekly check up / inspection/ HP/ water Contract. Absolutely no issues. Home run!!

I have an old Marquis hot tub had some issues with it and wanted it back up and running after it…read moresitting there for 3 years. I thought the heater was out. Come to find out it wasn't he went through the whole tub checked all the electrical and gave me great advice and a link to the manual he had it up and running in an hour. And gave me a tutorial the total cost was $125. He was proficient and honest really am grateful that he didn't sell me a heater and gauge me! I highly recommend them.

From the very first meeting with Ernie we felt very comfortable having him help us remodel our…read morepool. He is very knowledgeable and has great people who work with him. Ernie worked within our budget to make our dreams turn into reality. We can't wait to use our pool this season. Our only regret is we would wish we would've had his crew do our pool decking too. This was our mistake. Everything else turned out beautiful.

Ernie came out and restored our Jacuzzi hot tub that we've had dormant for a few years. He…read morereplaced jets, a new pump etc. He made sure it was immaculately clean and in perfect running order. We could not have been happier, and in fact beyond happy. Came for two appointments when he said, stayed untill all work completed. Six stars if we could

Noah provided me with very Quick, detailed responses. He was up front about what the service…read moreincluded. Very helpful!

Update on review. Another company came out and assessed problem with heater was loose wire in…read moreheater box. Heater did NOT need to be replaced. Add incompetence to review. I have filed in small claims court for balance if 525 deposit still not refunded to me

My pool cover needed repair because the ropes that operate it needed to be replaced…read more Freddy's was the service that was able to come out earliest. As you know, most cover repair services are booked a couple weeks out in summer. Freddys communicated well and often, and came on time. Their estimate was very reasonable. The job was done in a timely and professional way, and I'm impressed! In summary all went well at a good price. Highly recommended!

Very unreliable and disappointing service. The guy they had coming out to service barely took care…read moreof the pool. It never looked sparkling. You could tell there was no pride in the work. They ended up quitting on the spot when I confronted them how bad the service had been. I immediately took a sample of my pool water to Leslie's to get a report and it scored 0 out of 100. Absolutely no chlorine was present. I ended up taking care of the pool myself and it had never looked this good while this company was servicing it. Horrible service.