Hector was a life saver when my pool heater went out right after we accepted an offer to buy our house. He got the pool heater replaced and working beautifully. He also figured out that it went out because the pool was high in copper. The pool walls turned blue and stained and I was worried about losing the sale of the house. Hector came immediately over shut off the new pump so we didn't ruin it too, saving me more hassle. Hector also got every stain out of the pool. The pool was perfect for the new owners! My highest compliments and recommendations for Splash Pool Sevice and Repair. Thank you Hector!!! Respectfully, Deborah read more

Splash - Pool Cleaners Near Me - Henderson, Nevada

I called splash pool service to get weekly cleaning for my pool. Unfortunately they cannot guarantee a schedule of when the pool cleaner will come to your house. I am looking for someone to come service my pool that works for my schedule. That way it is more convenient for me and my family. There is nothing worse than having your pool cleaner show up when you and your family are using the pool and enjoying each other's time. read more

We needed a new pool pump, they were able to install it within a week of calling them, and got us the $220 NV Energy rebate for switching to an energy efficient pump. Technician was professional and we're happy with the work. read more

Service has recently went downhill and when I reached out the Scott the previous owner he let me know he sold and no longer owns the business. Since the rates have increased and service has declined. I requested service last week for algae and auto fill valve which a tech was sent and supposedly treated for algae but 4 days later I have more and the pool is cloudy. Nothing was fixed in the auto fill valve either and now I have sent 4 emails including pics of the pool and not gotten a response in the past 5 days. When you call the office you just get a VM. Higher rates and bad service don't go hand in hand and I will be looking for new service now. read more

Do not recommend if you have a anything but a very basic pool (even then find another provider). Certainly not qualified for high-end pool maintenance. Very-very poor communication. We have unique settings for pumps and a simple request not to touch settings unless requested. New guy will show up from time to time and mess up all settings - we have lost over 10K gallon water more than once. Could have been much worse if we did not catch that the pool is draining to the trough and down the hill to neighbor's backyard :(. For the last 6 months we were regularly billed but apparently nobody ever cleaned the pool - we have pictures to prove, that much dirt can only be accumulated over long period of time. And when you demand proper service they just treat you like a very difficult client that is asking for stars (no, just a clean pool that is operating ... period). What else, did not change the filters or told us they need changing until both pumps stopped working. Below is picture of our pool that has been "cleaned" after multiple complaints. Anyone wants an algae bath (probably they think it is healthy)? Just terrible, stay away, you do not deserve to be tortured and ignored for your money. I would give negative 100 stars if possible. read more

Splash - Pool Cleaners Near Me - Henderson, Nevada

I get great prompt service from this company, Hector is super friendly and knowledgeable about all things regarding my pool, pool pump, heater and my whole Pentair system. I appreciate all his help. I definitely recommend Splash Pool Service and Hector! read more

There arent enough words to say Thank you to Steve and Krista. We had a problem with our salt cell that we had installed by Splash Pools. Steve came out assessed the problem and got it fixed. This company has integrity and are very professional and empathetic. We will never use another company in this town if we need something for our pool.. read more

We have been using Splash Pool Service for about 10 yrs now and have zero complaints. They have always been fair and honest making us feel very comfortable with the advice they would give should a pool problem or question arise. Extremely trust worthy and always follows through in a timely matter. Great company that is family owned and has been around for over 40 yrs and you will be satisfied with this choice. read more

Absolutely fantastic service. Highly recommended. Super easy process from start to finish. Electronic invoices, professional staff and even called a few days later to see if I was pleased with the service. Hector, the service provider, was absolutely fantastic. My pool has never been better and I highly recommend this company for all of your pool needs. read more

Hector came out to replace my broken pump with the new Energy efficient pump. Hector did a great job and answered all my questions. Will call them anytime if I need anything fixed on my pool. read more

My 30 year old unrepairable pool/spa heater died. Based on reviews, I contacted Splash Pool for an estimate to replace it with a 400,000 BTU heater. A very pleasant, knowledgeable, and caring Rep came out, investigated my situation, took pictures and on July 29th I got an email quote "good for 30 days". In the meantime I sought and received other quotes for the exact same heater and same exact installation. Although not the low bidder, I decided to give them the job because of the many good reviews and the trust I had in the techie. On August 20th I went to respond to their email quote and accept their bid - but they had deleted it. I asked what happened and was told they'd have to have another guy come out and requote - even tho the "good for 30 days" quote was still valid. I told the new techie that based on my history as the retired Director of Purchasing at UNLV, I had obtained other, lower bids already so he should make sure his bid was competitive. But he did not spend even 5 minutes looking at my existing layout. And less than 15 minutes later I received an email quote that was $216.75 higher than their first "good for 30 days" bid. In that little time there could not have been any checking of prices or analysis put into figuring the new bid. Since they would not honor their initial "good for 30 days" quote, and since the second techie put absolutely no effort in coming up with a competitive bid, and since that combination eroded any and all trust I had with them, I contracted for this job with one of their competitors. I'm glad I did since 4 of the last 7 reviews, including this one, have been negative. read more

Perfect experience! All facets of their operation were 1st class, from intake of initial request, to immediate diagnostic visit, and finally implementation of a pool heater install. They know what they're doing and they get to the point right away. I think the one thing that I was pleasantly surprised with was the considerable discount they got on the pool heater equipment. They are listed as an authorized Pentair seller and receive the units directly from the factory, and they passed on the volume discount to me which saved me a couple hundred! read more

Splash Pools is very professional and organized! They were also the best-priced company we interviewed for the cleaning of a calcium ring around our pool tile. I highly recommend them! read more

I love this pool place!! Everyone is so friendly and professional!! Shout out to Hector who fixed my pool quickly. I had another pool company come out and they couldn't figure out the problem!! Hector knew right away!! Thanks again!! I recommend this company to everyone!!! read more

Nothing but good things to say about this company. They've been very responsive and fair. We will continue to use them for all our pool needs. read more

We have used Splash for years. They are responsive, proficient and reliable. High recommendation.

This company is awesome. Whenever we have problems with the pool and or equipment we call on them. Never a disappointment. The employees keep us in the loop and are always very friendly. Thank you for keeping us swimming!! read more

Simply the Best! Thanks Splash Pool Service, Scott and Jace, for a Great Job! Your technician Jace is the best, he walked in and had a clear picture of my various automated pool equipment problems in less than 5 minutes time. My 20 year old AquaLink RS8 pool automation system was going berserk and things were turning off/on off schedule and the automated valves were not functioning properly, well, Jace came in, made a few adjustments on the spot, then He came out the very next day with all of the parts and had all of the repairs completed in no time. I will need and use your services again, soon, as my old equipment is failing now and I found your no pressure, relaxed, confident and professional service call, a very welcome experience, there was no attempt to over-sell the job, or to make unneeded repairs. I asked about upgrades and Jace made excellent recommendations, which I plan on following. You and your team appear to have a great business philosophy that works very well. You even contacted me the next day after all of the repairs were completed, to make sure that I was 100% satisfied, Yes, I am. Thanks, Cliff H in Summerlin read more

Hector came out to give me an estimate on Monday foe a new variable speed pump - I was given 2 options which was great and the price was the lowest of 10 quotes for the same pump. He was able to get me scheduled only two days later, he called to make sure the time was ok and he came and installed the new pump in less than 45 minutes. Very friendly, explained how to use it and told me to call if I had any issues. Would definitely use them again to purchase equipment. read more

I actually did not use Yelp! to find this company. I was looking for a pool pump replacement. Called several vendors and did my comparison. I could have saved some money and did the job myself, but found through research of pump manufacturers it's best to let the pro's do it and take advantage of the warranty they offer. I set up the install (which was today) and then I checked SPLASH out on Yelp! while waiting for Hector to arrive. I became a first time owner an 18,000 gallon pool on April,1 2018. After searching for a reliable pool guy in the Henderson area, I gave up for lack of one, and learned the trade myself. There's a lot to learn, but it's not rocket science. ANYONE can maintain a pool if they wish to do the work. Other than maintaining chemicals, empty your skimmer daily, your pump basket once a week, a wall scrub twice a week and fill your pool. That being said, I read all of the one star reviews written by people who have no idea how to: *empty a skimmer basket. *throw in a couple of one pound bags of shock every week or so to keep the pool clear and green away. *check chemical levels with a test kit, or test strip. *buy a robot vacuum to do the labor? In my opinion, It's safe to say, you can ignore the one star reviews written by ignoramuses. SPLASH POOL SERVICE beat the 4 other companies I asked to give me and honest estimate by price, professionalism, knowledge, and service. Actually, it was not even a close race. Through my research and knowledge of maintaining a pool, I've found the pool business out here in the desert to be "shaky" at best. SPLASH POOL SERVICE was overall the easy choice. Try them first then compare. You'll see what I mean. read more

Splash - Pool Cleaners Near Me - Henderson, Nevada

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Let me start by saying, having a competent technician work on your pool is heaven. Hector called and scheduled a time to begin the pool draining and wash, and was there at the time he stated. He then advised that it would take approximately 18 hours to drain the pool. The next morning he showed up at 7 and began the cleaning process. I was expecting a crew to come but he was so efficient and meticulous, it was a one-man job for Hector. He would use some equipment and be done with it and immediately put it away. The backyard was clean and neat the entire time. When I was done he explained what the next process would be and I asked him about different things regarding my pool equipment and he was very knowledgeable and gave good advice on what I should or should not do. Splash Pools and Hector especially saved my summer. I would highly recommend them for anything pool related. read more

I had my pool acid washed and tiles cleaned. The pool looks almost new. Very nice job!

Prompt and professional, this is the first time I've used Splash Pool Service, and it was for a repair. I highly recommend them. Their automated quote and payment system is super user-friendly and convenient. read more

Our spa heater was old and finally gave out. Splash gave us a good price compared to others and we loved their customer service from beginning to end and easy to work with. The quality of work was outstanding and didn't leave any trash or mess behind. We are glad we picked them and would recommend them to anyone. read more

Splash - New heater installed. - Pool Cleaners Near Me - Henderson, Nevada

So....it happened....our pool motor finally went out. It was bound to happen, it's a machine. When my husband called Splash for a quote, they sent Hector out the next day. Hector was great answering all the questions we had. He offered multiple solutions for our issue and discussed all the possible outcomes. There are so many ways this could have gone. We decided to get a new pool motor and someone was out the day after to install it. Splash is great. I can't say enough nice things. If you need pool service, please try Splash! read more

This company has been very unreliable. No one showed up today. I called and was told that they assigned a new technician but they did not have a phone number for him. My pool is dirty and not in good working order. read more

We've been using Splash Pools since August 2015 and we've never had an issue. Always on time, experienced, and reliable. This was our first pool and the technician was able to teach us how to maintain between visits. read more

Thank you thank you very much we appreciate the honesty and integrity of your work outstanding!

Came home after vacation- pool was green. High winds , lots of debris, water not circulating. Grandkids coming next day. I panicked. Called Splash and they sent Brian out. I started cleaning , Brian arrived and shocked the pool and re- started my waterfall. Next day it was beautiful, clean and Blue(not green). Grandkids swam and are having a week of fun. Thank you Brian and Splash for saving the day. Also- I decided to take my pool to full service every week to make sure it doesnt happen again. read more

We had an appointment yesterday for repair. My husband was told on the phone last week the repair person would be here at 9. At 9;30 no one here so he called and was transferred to the tech who said he was here at 8. This is not true we were at home with a dog that barks if anyone walks up walk . Repair person to come tomorrow and was in area around 9 *** update 9:45 on Friday the repair guy showed Said he was hung up with another job. He appears to be knowledgeable and is working on fixing the problem. Problem solved very quickly. If it wasn't for the missed appointments the review would be 5 stars. He is fast and efficient. Not sure how the mixup on Thursday appointment happened. Owner says no appointment time is given just a time frame husband swears time was given. Regardless at this point problem is fixed and we are happy. read more

They came out and gave me a free estimate on my pool that had a problem with pressure and the vacuum wasn't working. Jace was honest about what I needed and didn't try to sell me anything I didn't need. He came back the next day to install the part and told me to call the office with my payment when I had time, that's extremely rare for any business to trust a customer to pay. Great service and price. read more

Thank you so much Splash Pool Service and Hector. There are so many good things to say about Splash Pool Service particularly the Field manager Hector. He is always polite, on-time, honest. I called Splash pools to fix my pool light and even though it was late in the afternoon he took the time to personally clean my pool filters because they needed it. Hector is always going out of his way to give great customer service, this is my first pool and there is always something I learn after his visits. That's why I will ONLY call Splash Pool Service and Repair. I highly recommend them. read more

As we just put in a new pool it's important to find the right company to take care of it but since Splash has been taking care of our pool and equipment we are very pleased it looks amazing everyday thank you Splash and your team of professionals Highly recommended read more

We highly recommend this company. We had them out to take a look at our pool heater Jayce showed up on time was honest and set us on the right path to get our heater fixed. read more

My husband and I needed assistance after my father in law passed. We needed to find someone to maintain the pool, we received one visit/quote from another company who upon looking around moved some valve positions which started the pool draining into the hot tub and the hot tub overflowing. This wasn't noticed until we woke the next day. With my husband and I not having any pool knowledge we turned it all off to stop the overflowing, called several companies that either couldn't fit us in or couldn't get to us for a few weeks. I found Splash, called and spoke to Sally. Sally advised that Friday (5 days away) was soonest appointment but after explaining the situation and that the system was off the owner Scott came by himself 2 hours later. He was so kind, knowledgeable and overall a great guy. He came to our rescue and took one stress off my shoulders. I would totally recommend Scott and Splash to anyone. The whole first experience with them was awesome! Thank you Sally and Scott, you're the best! read more

Splash - Pool Cleaners Near Me - Henderson, Nevada

We have had Splash Pools for a few years now. They have been great. Our pool is always sparkling. If repairs need to made, they have done them with care and efficiency. They will also try to be economical without lost of quality. We are pleased with the service. read more

I was extremely impressed with the entire process of proposal, estimate, work done and payment process. The company is well managed and very efficient. Jac was great to wok with, extremely honest and straight forward, read more

As always when I request repairs or quotes Hector comes out right away and takes care of everything. He's really great! I'm very happy with splash pools read more

As a Realtor(R) and resident in the Las Vegas Valley for over 20 years I have seen some big changes in the pool services industry. I refer all of my clients to Splash Pools because they take care of me and my clients from the moment I call to the end of the service or contract. They are knowledgable, prompt, and address all of my needs with care and enthusiasm. I highly recommend then for your pool servicing needs. read more

Not recommended. When I canceled service with them, they turned my pump off. I was out of town and unaware they had done this, so it created a huge mess in my pool. Then, when I called to ask them about it I got attitude over the phone. Poor customer service. read more