I find this review to be pretty sad. We love the employees and food at Spires in Carson on Wilmington Ave, however, I must write this review in hope the owner of this location will see what kind of manager he has at his location. In 2018 I wrote a review regarding a manager, Ruben Chavez, that was at the Lakewood location. Unfortunately, the owner of that location passed away, and I was unable to share our experience with him. In 2018 we were accused of stealing a bottle of USED Cholula Hot Sauce. Yes USED!! Ruben Chavez ran out of the resturaunt and demanded to give his hot sauce back. He said I put it in my black bag, well I had 2 bags, so I told him he can go through my purse himself and he will see there was no chili sauce in there. He said I put it in my other bag, which was actually my Service Dogs bag, so my husband grabbed her bag and dumped it out. Her pee pads, water, water dish, food dish and blanket fell out of the bag. My husbnad asked him to show us the Cholula Hot Sauce that we supposenly took. He couldn't because we didn't steal anything! The waitress Patricia is the one who told him we took it from the table. She was not our waitress and she could of asked Vanessa who was our waitress, and she should have looked on the table we were sitting at and she would of seen the bottle of TAPATIO that we actually used that night. We never even used Cholula. Ruben said he made a big mistake, and he just repeated that over and over. No apology, no I'm sorry, he wouldn't even let me back into the restaurant to confront Patricia who claims we took the hot sauce we never even had on our table. How humiliated we were and we already knew that Patricia and Ruben didn't like us because we have tattoos and he had told other employees that we "look like bad people". We do a lot for our community and are good people. So of course we stopped going to that location, then it closed their doors shortly thereafter. Fast forward 8years. We recently started to eat at Spires in Carson. Sunny the manager is really nice, Hugo and the ladies are super nice too, we are always treated so well by them. Then there is one Manager that for some reason was always so smug. He never smiles, he isn't friendly and he has always treated us rudely, when people come in he points where he wants you to sit and gives you a menu and that's it. I don't know if any of you have experienced the same thing, but we most certainly have. We thought he looked familiar but couldn't place him, well we finally remembered where we knew him from and it was the manager from the Lakewood Location Ruben Chavez! That explains it, he knew exactely who we were and that 100% confirms why he is the way he is with us (like its our fault he falsely accused us of stealing Hot sauce). So my husband decided to ask him if he remembers us and of course he said yes right away. So my husband said "oh you do know us, from where?" Ruben responded with " from the other place, you used to go eat there all the time". So he knew exactly what he did to us but still never came up to us and apologiezed. So then my husband told him the he dumped our service dogs bag out and no hot sauce cam out and how embarrassing it was for us. Still Ruben didn't say anything! He then made a smirk, and my husband asked him if he thought it was funny what he did to us and Ruben said, "No, I don't want to talk about it! I just don't want to talk about it!" So 8 years later this so called Manager still doesn't have the professionalism in him to appologies and admit he was wrong. We are paying customers and we help pay his paycheck, he seems to forget that part. On top of this we notice Ruben sends the employees home and he serves the tables to collect the tips. He takes that away from the waitresses and waiters, very selfish. In 8 years we thought he would have grown as a person and take course on managing but he hasn't. All we want and deserve is an apology from Ruben! The owner needs to know this because he may not even know what happened at the other location. If anyone has experienced his rudeness please write a review. You can read my previous review in 2018 attached as aphoto, and like I stated in that review, Just because we are tattooed doesn't make us bad people!!